A Tale of Unexpected Challenges and Ultimate Triumph
The Backstory
In the heart of Westmount, Montreal, nestled among the bustling streets, lies a quaint café. This café, known for its aromatic coffee and delightful pastries, recently faced a challenge. Their old cooling machine, once a beacon of relief during the sweltering summers, began to falter. Not only was it failing to provide the much-needed coolness, but its increasing noise was also becoming a concern for the café's ambiance.
When they reached out to AirGreen, they were hoping for a simple solution. A straightforward replacement, perhaps reusing the existing pipes to avoid any major disruptions. But as we soon discovered, things were not as simple as they seemed.
The Installation Journey
Upon our initial inspection, we recommended the Gree Crossover Wall-Mounted Heat Pump. A state-of-the-art machine, boasting a cooling capacity of 12,000 BTU and a heating capacity that can withstand temperatures as low as -30°C. This model, with its sleek design and impressive features like WiFi connectivity and Energy Star® certification, was the perfect fit for the café.
However, the real challenge lay in the pipes. At AirGreen, we usually advocate for changing the pipes entirely. In fact, we offer 15 feet of pipes at no extra cost with every installation. But in this case, the café owners were keen on reusing the old ones to avoid any wall disruptions.
On the day of the installation, our diligent technician took the initiative to wash and inspect the old pipes. And it's a good thing they did! The old pipes had micro-cracks, which could have led to freon leaks in the future. Recognizing this, we replaced the old pipes with new ones, ensuring the café's cooling system would be efficient and leak-free.
The Machine's Marvels
The Gree Crossover is not just any heat pump. Here are some of its standout features:
- Cooling and Heating Capacity: With a cooling capacity of 12,000 BTU and a heating threshold of -30°C, it's built for extremes.
- Energy Efficiency: Boasting an efficiency of 25.0 SEER, it's designed to save on energy bills.
- Warranty: A comprehensive 10-10-10 warranty (Compressor - Parts - Labor) ensures peace of mind.
- Extended Warranty: An included extended warranty of 10-10-10 further amplifies its value.
- Sound Levels: With an exterior sound pressure level of 52.0 dB(A) and an interior range of 27/43 dB(A), it ensures a quiet operation.
- Eco-friendly: Uses R-410A gas (Freon), keeping environmental concerns in check.
The Outcome
The installation, which was initially perceived to be straightforward, turned into a half-day affair. But our commitment to excellence and customer satisfaction ensured that the café's business went on as usual. The new machine, with its superior performance and aesthetics, now proudly serves the café, ensuring a comfortable environment for its patrons.
The café owners were not just satisfied; they were thrilled. The proactive approach of checking the pipes, the seamless installation, and the top-notch machine all culminated in a job well done.
Grants and Savings
To sweeten the deal, this model is eligible for a Federal Grant of $2,500/$5,000 and a Provincial Grant of $385. This means not only does the café benefit from a superior cooling system, but they also enjoy significant savings.
In Conclusion
At AirGreen, we pride ourselves on delivering quality and ensuring customer satisfaction. This installation in Westmount, Montreal, is a testament to our commitment, expertise, and the trust our customers place in us. Whether it's a simple replacement or a complex installation, we rise to the challenge, ensuring our clients get the best.