Installation of a GREE LIVO R32 Wall-Mounted Heat Pump in Longueuil
Discover the installation of the GREE LIVO R32 wall-mounted heat pump in Longueuil by AirGreen. Optimize your comfort and reduce your energy consumption with a professional and high-performance installation.
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The job on one screen

The unit’s data sheet
The range as published on airgreen.ca: pick a size to see its capacity in deep cold.
| Size | Heating at −8 °C | Heating at −15 °C | Coldest certified point | COP at −15 °C | SEER | HSPF | Indicative LogisVert aid |
|---|---|---|---|---|---|---|---|
| Gree Livo R32 9 000 (115 V) | 10,000 | 7,600 | −25 °C: 5,700 | 1.86 | 20.5 | 8.8 | – |
| Gree Livo R32 9 000 | 9,600 | 7,600 | −25 °C: 5,500 | 1.94 | 20.5 | 8.8 | – |
| Gree Livo R32 12 000 (115 V) | 9,700 | 8,500 | −25 °C: 6,500 | 1.75 | 19.0 | 8.5 | – |
| Gree Livo R32 12 000 | 9,700 | 9,100 | −25 °C: 6,500 | 1.8 | 19.0 | 8.5 | $1,164 |
| Gree Livo R32 18 000 | 15,300 | 12,100 | −25 °C: 10,200 | 1.85 | 20.0 | 8.5 | $1,836 |
| Gree Livo R32 24 000 | 19,200 | 15,700 | −25 °C: 10,500 | 1.75 | 19.0 | 8.5 | $2,304 |
| Gree Livo R32 30 000 | 24,000 | 23,000 | −25 °C: 16,900 | 1.8 | 22.0 | 9.0 | $2,880 |
| Gree Livo R32 36 000 | 27,400 | 24,600 | −25 °C: 21,000 | 1.8 | 21.0 | 8.5 | $3,288 |
According to NEEP, it delivers 10,000 BTU/h at −8 °C (17 °F), as much as at 8 °C. It heats as hard in moderate cold as in mild weather.
According to NEEP, its certified maximum capacity at −25 °C (−13 °F) is 5,700 BTU/h, 63% of its nominal 9,000 BTU size.
At 8 °C, its certified maximum capacity reaches 13,300 BTU/h, 48% more than its nominal 9,000 BTU size.
According to NEEP, its COP at −15 °C is 1.94: the highest of the Livo R32 line, which ranges from 1.75 to 1.86 at that temperature.
According to NEEP, its certified maximum capacity at −25 °C (−13 °F) is 5,500 BTU/h, 61% of its nominal 9,000 BTU size.
At 8 °C, its certified maximum capacity reaches 13,136 BTU/h, 46% more than its nominal 9,000 BTU size.
According to NEEP, it delivers 8,500 BTU/h at −15 °C, against 9,100 for the Gree Livo R32 12 000.
At −25 °C, its certified minimum capacity is 1,800 BTU/h (3,070 at 8 °C). It slows down instead of cycling on and off.
According to NEEP, its certified heating capacity at −15 °C (5 °F) is 8,500 BTU/h, 71% of its nominal 12,000 BTU size. Its COP there is 1.75.
According to NEEP, it delivers 9,100 BTU/h at −15 °C, against 8,500 for the Gree Livo R32 12 000 (115 V).
At −25 °C, its certified minimum capacity is 1,800 BTU/h (3,070 at 8 °C). It slows down instead of cycling on and off.
According to NEEP, its certified heating capacity at −15 °C (5 °F) is 9,100 BTU/h, 76% of its nominal 12,000 BTU size. Its COP there is 1.80.
At 8 °C, its certified maximum capacity reaches 22,500 BTU/h, 25% more than its nominal 18,000 BTU size.
According to NEEP, its certified minimum capacity is at least 7,000 BTU/h at every temperature. In a small, well-insulated room it will cycle on and off more often: size it carefully.
According to NEEP, its certified heating capacity at −15 °C (5 °F) is 12,100 BTU/h, 67% of its nominal 18,000 BTU size. Its COP there is 1.85.
At −25 °C, its certified minimum capacity is 3,100 BTU/h (5,800 at 8 °C). It slows down instead of cycling on and off.
According to NEEP, its certified heating capacity at −15 °C (5 °F) is 15,700 BTU/h, 65% of its nominal 24,000 BTU size. Its COP there is 1.75.
According to NEEP, its certified heating capacity at −15 °C (5 °F) is 23,000 BTU/h, 77% of its nominal 30,000 BTU size. Its COP there is 1.80.
According to NEEP, its COP at −25 °C is 1.54: the highest of the Livo R32 line, which ranges from 1.30 to 1.52 at that temperature.
At −25 °C, its certified minimum capacity is 7,000 BTU/h (10,000 at 8 °C). It slows down instead of cycling on and off.
According to NEEP, its certified heating capacity at −15 °C (5 °F) is 24,600 BTU/h, 68% of its nominal 36,000 BTU size. Its COP there is 1.80.
Data read live from the airgreen.ca page of each size (NEEP / AHRI certified performance). When the title names the installed size, it is highlighted; otherwise the whole range is shown. The aid shown is today’s, using Hydro-Québec’s rule ($120 per 1,000 BTU/h at −8 °C); amounts quoted in the article date from its publication. Only Hydro-Québec confirms the assistance granted.A dash in the aid column: amount to be confirmed for this model.
The article, chapter by chapter
An Efficient and Eco-Friendly Installation with the GREE LIVO R32 Heat Pump in Longueuil
At AirGreen, we recently had the pleasure of installing a GREE LIVO R32 wall-mounted heat pump in a residence located in Longueuil. This installation perfectly illustrates our commitment to providing high-quality HVAC (Heating, Ventilation, and Air Conditioning) solutions that combine energy efficiency, optimal comfort, and environmental responsibility. Discover all the details of this installation and why the GREE LIVO R32 is an ideal choice for homes and businesses on the South Shore.
Overview of the GREE LIVO R32
The GREE LIVO R32 is a wall-mounted heat pump that stands out due to its exceptional performance and low environmental impact thanks to the use of the R32 refrigerant, which is more eco-friendly compared to older refrigerants. With efficient heating and cooling capacities, the GREE LIVO R32 is designed to operate in extreme conditions, providing reliable performance even at temperatures as low as -13°F (-25°C).
Technical Features
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Cooling Capacity: From 8,428 to 14,522 BTU/h depending on the chosen model.
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Heating Capacity: From 6,916 to 13,300 BTU/h.
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Operating Range: Cooling from 0°F to 118°F and heating from -13°F to 75°F.
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Energy Efficiency: Up to 20.5 SEER and 8.8 HSPF, ensuring optimal performance while reducing energy consumption.
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Technology: Includes features such as Auto Clean, I-Feel, and auto-diagnosis, ensuring ease of use and longevity.
Details of the Installation in Longueuil
The installation of the GREE LIVO R32 in Longueuil took place in a private residence where the need for temperature regulation was crucial, especially during the winter months. The heat pump was strategically placed in the living room to maximize airflow efficiency. The space configuration and technical constraints made this installation an interesting challenge for our technicians.
Challenges Encountered
The primary challenge was the limited space for the ductwork and the connection between the indoor and outdoor units. Our teams had to perform precise work to ensure that the refrigerant lines, which can reach up to 131 feet in this model, were installed without compromising the aesthetics of the room.
Another important aspect of the installation was the insulation around the indoor unit, ensuring optimal performance and low energy consumption. The connection of the outdoor unit, which is relatively large, also required adjustments to seamlessly integrate it into the outdoor environment while minimizing visual impact.
Installation Time
The installation took approximately 6 hours, with a final test to ensure the heat pump was operating correctly. The configuration and calibration of the various settings ensured that the system functioned optimally, both in cooling and heating modes.
Advantages of the GREE LIVO R32 Heat Pump
The GREE LIVO R32 offers several significant benefits, including:
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Superior Energy Efficiency: With a SEER of 20.5 and an HSPF of 8.8, this heat pump is not only economical but also environmentally friendly.
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Silent Operation: With noise levels ranging from 24 to 43 dB(A), the GREE LIVO R32 ensures a pleasant and quiet atmosphere throughout the home, which is especially important in living spaces such as living rooms and bedrooms.
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Versatility: It is designed to operate over a wide range of temperatures, ensuring a comfortable temperature year-round, even during extreme heat waves or cold spells.
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Modern Technology: The inclusion of I-Feel technology, which adjusts the air temperature based on the specific needs of the room and user, further enhances comfort.
Grants and Financing
As with all wall-mounted heat pump installations in Longueuil, this installation is eligible for various subsidies offered by Hydro-Québec, which helps reduce the initial cost of the device and makes it even more attractive for homeowners.
Customer Testimonial
The client of this installation was extremely satisfied with the quality of service provided by AirGreen. According to them, the GREE LIVO R32 not only improved the thermal comfort of their home but they also noticed a significant reduction in their energy bills. They also highlighted the efficiency and cleanliness of the work performed by our technicians, who adhered to deadlines and left the installation area spotless.
Why Choose AirGreen for Your HVAC Installation?
At AirGreen, we are committed to providing wall-mounted heat pump installation, maintenance, and repair services throughout Montreal, Laval, Longueuil, and both the North Shore and South Shore. Our technical expertise and attention to detail make us the ideal choice for your HVAC needs. We offer professional advice, high-quality products, and unparalleled customer service to ensure your satisfaction.
The job tools
Two quick checks with real numbers: what heat costs, and what your current heaters add up to in BTU/h.
Baseboards and electric furnaces turn 1 kWh of electricity into 1 kWh of heat. A heat pump delivers more: that is its COP. At Hydro-Québec’s rate D (11.142¢/kWh above 40 kWh a day, since 1 April 2026):
Hydro-Québec: a heat pump can be up to three times more efficient than baseboards for heating in the colder months.
Estimate per kWh of heat, at the chosen temperature, using the certified COP from the product page. Taxes, access charge and backup heat not included.
Conversion: 1 W = 3.412 BTU/h. An indication, not a load calculation: baseboards and furnaces are often stronger than the real need, and they can stay as backup. AirGreen confirms the capacity on site.
How the job unfolds
The main steps of this kind of job at AirGreen. Every house has its quirks: the estimate brings them out.
We look at the room, the outside wall, the line route and where the outdoor unit will go. That is where the capacity gets chosen.
Model, capacity and price, in writing. We also check whether the model qualifies for assistance programs.
Floors and furniture protected, wall plate position marked level, wall opening located.
A single opening, with the slope the drain needs to flow outside.
Set on a stand raised above the snow, with the clearances the manufacturer requires.
Connected, insulated and protected. The opening is then sealed against water, cold air and insects.
A dedicated circuit and an accessible disconnect near the outdoor unit.
Leak test, vacuum, then start-up and a check of heating and cooling.
Remote, modes, filters: we show you the essentials before we leave.
- The on-site estimateWe look at the room, the outside wall, the line route and where the outdoor unit will go. That is where the capacity gets chosen.
- The quoteModel, capacity and price, in writing. We also check whether the model qualifies for assistance programs.
- Getting readyFloors and furniture protected, wall plate position marked level, wall opening located.
- The wall openingA single opening, with the slope the drain needs to flow outside.
- The outdoor unitSet on a stand raised above the snow, with the clearances the manufacturer requires.
- Lines, cable and drainConnected, insulated and protected. The opening is then sealed against water, cold air and insects.
- The electrical workA dedicated circuit and an accessible disconnect near the outdoor unit.
- Tests and start-upLeak test, vacuum, then start-up and a check of heating and cooling.
- The walkthroughRemote, modes, filters: we show you the essentials before we leave.
What we check on a job like this one
Each number is a point we check on site. Switch between summer and winter to watch air and heat move.
In summer, the outdoor unit rejects the house's heat outside.
Generic illustration of this type of installation, not a survey of this job site. Tap a number.
Mounted level on a wall plate, high enough for the air to reach the whole room, with enough space around it to slide the filters out easily.
The refrigerant lines, the communication cable and the drain go through the wall in a single opening, sealed against water, cold air and insects.
Two insulated copper pipes connect the two units. Outside, a line cover can protect them from sun, knocks and weather.
A shut-off switch near the outdoor unit isolates it safely for service. It must stay accessible at all times.
The compressor and the fan. In heating mode it captures heat from the outdoor air, even in winter, and moves it inside.
On the ground or on the wall, it keeps the unit above accumulated snow. The unit stays clear and defrost water can drain away.
The fan needs to blow freely. Storage, a fence or a wall too close, and efficiency drops while noise goes up.
Is your home ready?
Check what applies at your place. A "no" is not a refusal: it is what we sort out during the estimate.
Good habits, once the unit is in place
Six simple habits that keep the unit going. Your list stays on this device.
What to do, season by season
Three habits per season for this unit. They take a few minutes and prevent many calls.
- Clean the indoor unit's filters.
- Clear leaves and debris left on the outdoor unit by winter.
- Test cooling before the first hot days.
- Clean the filters more often when the unit runs a lot.
- Keep plants away from the outdoor unit.
- Check that no water drips from the indoor unit.
- Rake the leaves around the outdoor unit.
- Test heating before the first cold days.
- Book periodic maintenance before winter.
- Keep snow away from the stand and the front of the unit.
- Let the unit defrost: it is normal.
- Never hit the ice on the fins; call us if the unit stays iced up.
The right pages, at the right time
Four statements: true or false?
It all comes down to details you have just seen.
1. In heating mode, the outdoor unit can produce water.
During defrost cycles. That water must drain away without forming ice.
2. You pick the capacity with a simple square-footage rule.
Windows, insulation, orientation and how the room is used all count. Capacity is chosen on site.
3. A multi-zone connects several indoor heads to a single condenser.
One head per room, all on the same condenser. Each room keeps its own temperature.
4. The disconnect can sit behind the patio furniture.
It must stay accessible: it is what shuts the unit off for service.
0 / 4 right answers
What people ask us about this kind of work
Does a wall-mounted heat pump heat in winter?
Wall-mounted or multi-zone: how do I choose?
Where does the outdoor unit go?
Are there grants?
Do I need a permit?
How cold can it heat?
How much can I save?
How is the LogisVert assistance calculated?
Is it noisy?
The outdoor unit is covered in ice: is that normal?
Does AirGreen hold the required licences?
Is the estimate free?
No question matches. Write to us: we answer.
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An on-site estimate, the right capacity, the right equipment.
The on-site estimate is free and the quote follows within 24 hours.
Text and photo: a real AirGreen Climatisation & Chauffage job. The diagrams are generic illustrations of the type of installation, not a survey of this job site. Sources of the added figures: airgreen.ca product pages (NEEP / AHRI performance), Hydro-Québec (Heat pumps page, LogisVert, read on 13 October 2026), Régie de l’énergie (rate D as of 1 April 2026).
