Repair

Repair Service of a York Central Heat Pump on the South Shore

Discover how AirGreen saved a York central heat pump from replacement by repairing a Freon leak, ensuring comfort and sustainability for a South Shore family!

By AirGreen Climatisation & Chauffage Admin4 min read
Repair Service of a York Central Heat Pump on the South Shore
Repair Service of a York Central Heat Pump on the South Shore
–chapters in this story
4 minreading time
–type of installation
2024year published
The tour

Take a tour of the installation

Each number is a point we check on site. Switch between summer and winter to watch air and heat move.

Generic diagram: central heat pump, indoor module and ducts

In summer, the outdoor unit rejects the house's heat outside.

Generic illustration of this type of installation, not a survey of this job site. Tap a number.

  1. It captures or rejects heat outside. It sits on a level base, above the snow, with free space all around.

  2. The insulated refrigerant lines enter the house through a sealed opening and run to the indoor coil.

  3. A shut-off switch near the outdoor unit isolates it safely for service.

  4. Sitting on the indoor module, it moves heat between the house air and the refrigerant.

  5. Electric furnace or air handler: its fan pushes air through the ducts. The electric backup takes over in extreme cold.

  6. Supply ducts bring air to the rooms; returns bring it back to the unit. Their condition matters as much as the unit's.

  7. It protects the coil and the fan. A dirty filter cuts airflow, so it gets checked regularly.

  8. It runs the heat pump and the backup heat. It must be compatible with the installed system.

The job

Repair Service of a York Central Heat Pump on the South Shore

How We Brought a Trusted York Central Heat Pump Back to Life

At AirGreen, we’re no strangers to unique challenges when it comes to HVAC repairs. Recently, our team had the pleasure of restoring a York central heat pump to full functionality for a family on Montreal’s South Shore. What made this project so rewarding wasn’t just the technical aspect of the repair but also the satisfaction of extending the life of a robust and reliable HVAC system.

The Initial Problem: A Cooling System Losing Its Cool

The homeowner contacted us after noticing that their York central heat pump was struggling to keep their home comfortable. Upon inspection, it became clear that the machine was leaking refrigerant—a common but critical issue in older systems. Freon leaks not only reduce the system’s efficiency but can also cause long-term damage if left unaddressed.

The Diagnosis: Finding the Needle in the Haystack

Finding the exact source of a Freon leak is no small feat. Our skilled technicians performed a comprehensive diagnostic, utilizing advanced tools to locate the problematic area. After meticulous testing, we pinpointed the issue: a tiny but significant crack in one of the system's refrigerant lines.

This kind of issue highlights the importance of regular maintenance. Leaks like these can develop over time due to wear and tear, but catching them early can save homeowners the cost of a full system replacement.

The Solution: Precision Repair and Recharge

With the source of the leak identified, our team got to work. Here’s how we tackled the problem:

  • Leak Sealing: Using high-quality sealants and expert welding techniques, we repaired the damaged refrigerant line to prevent future leaks.
  • Pressure Testing: After the repair, we conducted a pressure test to ensure the system was sealed tightly.
  • Refrigerant Recharge: Once the repair was confirmed, we carefully recharged the system with the precise amount of Freon it needed.
  • Performance Testing: To finish, we ran the heat pump through a series of tests to ensure it was operating efficiently and delivering the desired comfort levels.

Why Repair Instead of Replace?

One of the highlights of this project was being able to repair the system instead of recommending a replacement. The homeowner’s York central heat pump was still in excellent condition aside from the leak, and our repairs ensured that it could continue serving the household for many years to come. This approach not only saved the client thousands of dollars but also reinforced our commitment to sustainable practices.

About York Central Heat Pumps

York is a brand synonymous with durability and performance, making it a favorite among homeowners. This particular model was designed to handle the diverse weather conditions of the Montreal region, providing reliable heating and cooling year-round. Its high energy efficiency and robust construction make it a system worth maintaining.

The AirGreen Difference: Why Choose Us for Your HVAC Needs?

At AirGreen, we pride ourselves on offering tailored solutions for every client. Whether it’s a small repair or a complete system overhaul, we approach each project with the same level of care and professionalism. Here’s what sets us apart:

  • Experienced Technicians: Our team is highly trained and equipped with the latest tools to handle any HVAC challenge.
  • Customer-Centric Approach: We prioritize the needs and budget of our clients, ensuring they receive the best value for their investment.
  • Commitment to Sustainability: By repairing instead of replacing whenever possible, we help reduce waste and promote eco-friendly practices.

When Should You Consider Repairing Your Central Heat Pump?

If you’re experiencing any of the following issues, it might be time to call AirGreen:

  • Weak airflow or inconsistent cooling/heating
  • Unexplained increases in energy bills
  • Strange noises or odors coming from your system
  • A noticeable decline in overall performance

Final Thoughts: A Happy Ending on the South Shore

Thanks to our team’s expertise, this York central heat pump is back to running as efficiently as the day it was installed. The homeowner was thrilled with the results, especially knowing they avoided the significant expense of a replacement.

Projects like this remind us why we love what we do. Every repair is an opportunity to make a difference—both for our clients and for the environment.

If your central heat pump isn’t performing at its best, don’t wait for the problem to worsen. Contact AirGreen today, and let us show you why we’re the trusted name in HVAC services across Montreal, Laval, Longueuil, and the North and South Shores.

The steps

The big day, step by step

The main steps of this kind of job at AirGreen. Every house has its quirks: the estimate brings them out.

Step 1 of 6Your call

The symptoms, since when, the model (on the unit's label) and the error code if there is one.

  1. Your callThe symptoms, since when, the model (on the unit's label) and the error code if there is one.
  2. On-site diagnosisWe look for the cause, not just the symptom: readings, components, installation.
  3. The optionsRepair, part to order or replacement, depending on the failure. We explain what we found.
  4. The workThe repair is done and parts replaced as needed.
  5. TestsThe unit is restarted and checked in its operating modes.
  6. AdviceWhat caused the failure and what can keep it from coming back.
Going further

Your own project, step by step

Through the seasons

What to do, season by season

Three habits per season for this unit. They take a few minutes and prevent many calls.

  • Check the indoor module's filter.
  • Clear winter debris from the outdoor unit.
  • Test cooling before the heat arrives.
True or false

Four statements: true or false?

It all comes down to details you have just seen.

1. A central heat pump uses the house's ducts.

2. In extreme cold, electric backup heat can take over.

3. The filter only gets changed when the unit breaks down.

4. You can reuse the old unit's size without checking.

Frequently asked questions

What people ask us about this kind of work

9 questions
What should I have ready before calling?
The model (on the unit's label), the error code if there is one, the symptoms and how long they have lasted.
Repair or replace?
It depends on the unit's age, the failure and the cost of parts. We present the options after the diagnosis.
Can I keep my current ducts?
Often, yes: the central heat pump connects to the existing ducts. We check their condition and size during the estimate.
What happens in extreme cold?
The indoor module (furnace or air handler) works with the central heat pump and takes over in extreme cold.
Furnace, air handler, ducted: what is the difference?
The furnace or air handler is the indoor module of the central system. A ducted system hides in the ceiling: all you see are small supply grilles.
Are there grants?
Depending on the equipment and your situation, assistance programs may apply. AirGreen checks the exact combination before quoting an amount. See the grants.
Do I need a permit?
Rules vary from city to city. See permits and by-laws, and we check for your address.
Does AirGreen hold the required licences?
Yes. AirGreen holds RBQ licence 5645-9605-01, subclasses 15.8 Ventilation, 15.10 Refrigeration and 16 Electricity.
Is the estimate free?
Yes. The on-site estimate is free and the quote follows within 24 hours. Book my free estimate.

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Text and photo: a real AirGreen Climatisation & Chauffage job. The diagrams are generic illustrations of the type of installation, not a survey of this job site. Sources of the added figures: airgreen.ca product pages (NEEP / AHRI performance), Hydro-Québec (Heat pumps page, LogisVert, read on 13 October 2026), Régie de l’énergie (rate D as of 1 April 2026).

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