Job sheet · Maintenance

Cleaning and Maintenance Service of a Wall-Mounted Heat Pump in Rivière-des-Prairies–Pointe-aux-Trembles

Discover how we transformed a heavily soiled heat pump into a high-efficiency unit, delighting our customer with cleaner air and better performance.

By AirGreen Climatisation & Chauffage Admin5 min read
City
Region
Equipment
Brand
Challenges
Published
–chapters, to open one by one
5 minto read the whole story
–type of installation
2024year published
At a glance

The job on one screen

Cleaning and Maintenance Service of a Wall-Mounted Heat Pump in Rivière-des-Prairies–Pointe-aux-Trembles
Cleaning and Maintenance Service of a Wall-Mounted Heat Pump in Rivière-des-Prairies–Pointe-aux-Trembles
The full story

The article, chapter by chapter

A Gleaming Transformation: From Grime to Shine

At AirGreen, we pride ourselves on delivering exceptional HVAC service that speaks volumes about our commitment to quality and customer satisfaction. Our recent project in Rivière-des-Prairies–Pointe-aux-Trembles involved an intense cleaning and maintenance operation on a wall-mounted heat pump that had certainly seen better days. What we discovered when we first arrived was a machine in desperate need of some professional care. Here’s how we turned this grimy unit into a model of efficiency and cleanliness.

The Initial Inspection: Facing a Heavily Soiled Challenge

When we first examined the unit, it was clear that this wasn’t a routine job. Dust and grime had built up thickly on the internal components, and the evaporator coils were clogged, impacting the unit’s performance. The fan blades were coated with layers of dirt, and the drainage system appeared to be in distress. Our technician team quickly realized that a deep, thorough cleaning was essential to restore this unit to optimal operation.

The Cleaning Process: Our Proven Step-by-Step Approach

Our cleaning service isn’t just about appearance; it’s about performance and longevity. Here’s how we tackled this wall-mounted heat pump:

  1. Protective Setup: We carefully set up protective plastic sheeting around the unit to catch all runoff water and debris. We believe in leaving a home as clean—or cleaner—than we found it, so preparation is key.
  2. Deep Foam Cleaning: We applied a high-grade cleaning foam to the coils and blower wheel. This foam penetrates deeply, breaking down dirt and grime that regular cleaning can’t reach. The image you see above showcases the foam in action, doing its job as it seeps into every crevice.
  3. Drainage System Flush: We made sure to thoroughly clean out the drainage system, which is crucial for preventing water leakage and mold growth. Our technicians use specialized tools to ensure that all blockages are eliminated.
  4. Freon Level Verification: As part of our comprehensive service, we also checked the refrigerant levels. The correct amount of Freon is vital for efficient cooling and heating, and our inspection ensures the system runs at peak performance.
  5. Filter Cleaning and Replacement: The air filters were not only dirty but also close to their lifespan limit. We gave them a complete cleaning and advised the homeowner to consider replacements for optimal air quality.

The Results: A Pristine Machine and a Happy Customer

By the time we finished, the wall-mounted heat pump was practically glowing. The coils were spotless, the fan blades were free of grime, and the unit was draining water efficiently. We conducted a performance test, and the difference was immediately noticeable. The airflow was stronger, and the cooling power had significantly improved. Our customer was thrilled, expressing sincere appreciation for our attention to detail and the clean state of their machine.

Why Proper Maintenance Is Crucial

Cleaning a heat pump isn’t just about aesthetics; it’s about keeping your home’s air quality top-notch and ensuring energy efficiency. A dirty unit works harder to cool or heat your space, leading to higher energy bills and unnecessary wear and tear. Here’s why regular maintenance is vital:

  • Energy Efficiency: A clean heat pump uses less energy, which translates to lower utility bills.
  • Improved Air Quality: Dirty filters and components can lead to the circulation of allergens and pollutants.
  • Extended Lifespan: Routine maintenance prevents costly breakdowns and extends the overall life of the unit.

The Tools of the Trade: Our Secret to a Sparkling Finish

We utilize top-of-the-line cleaning solutions and advanced tools, such as foam applicators and high-pressure drainage cleaners. Each step is meticulously planned to ensure maximum impact with minimal disruption. Our technicians are trained to handle every type of wall-mounted unit, from the oldest models to the latest smart systems.

Why Choose AirGreen?

At AirGreen, we don’t just clean machines; we rejuvenate them. Our commitment to quality is evident in every aspect of our work. We understand that inviting a service team into your home requires trust, and we honor that trust by delivering clean, efficient, and professional service.

  • Expert Technicians: All our team members undergo rigorous training and are experienced in handling complex cleaning and maintenance tasks.
  • State-of-the-Art Equipment: We invest in the best tools to ensure your unit gets the care it deserves.
  • Satisfaction Guaranteed: We take pride in our work and won’t leave until you’re happy with the results.

A Word From Our Satisfied Customer

The homeowner in Rivière-des-Prairies–Pointe-aux-Trembles was delighted by our work. “I couldn’t believe the difference,” they shared. “My heat pump looks brand new, and the air feels so much fresher. The team was professional and left my place spotless. Highly recommend AirGreen!”

Final Thoughts: The Importance of Scheduling Regular Maintenance

Don’t wait for your wall-mounted heat pump to reach the point of no return. Regular maintenance is a small investment that yields significant benefits in energy savings, air quality, and equipment lifespan. Whether you’re dealing with a dusty unit or need a performance check, our team is ready to help.

Book Your Cleaning Service Today!

Ready to give your heat pump the care it deserves? Contact AirGreen today for a cleaning and maintenance service that will leave your unit running like new.

The steps

How the job unfolds

The main steps of this kind of job at AirGreen. Every house has its quirks: the estimate brings them out.

Step 1 of 5The appointment

The type of unit, its age and what you have noticed: noise, smell, water, lower output.

  1. The appointmentThe type of unit, its age and what you have noticed: noise, smell, water, lower output.
  2. InspectionFilters, coils or core, drain, fans, connections and clearances.
  3. CleaningDirty parts are cleaned following the manufacturer's recommendations.
  4. ChecksOperation, water drainage, noise and airflow.
  5. The reportWhat was done, what to watch and when to come back.
The tour

What we check on a job like this one

Each number is a point we check on site. Switch between summer and winter to watch air and heat move.

Generic diagram: wall-mounted heat pump, indoor and outdoor units

In summer, the outdoor unit rejects the house's heat outside.

Generic illustration of this type of installation, not a survey of this job site. Tap a number.

  1. Mounted level on a wall plate, high enough for the air to reach the whole room, with enough space around it to slide the filters out easily.

  2. The refrigerant lines, the communication cable and the drain go through the wall in a single opening, sealed against water, cold air and insects.

  3. Two insulated copper pipes connect the two units. Outside, a line cover can protect them from sun, knocks and weather.

  4. A shut-off switch near the outdoor unit isolates it safely for service. It must stay accessible at all times.

  5. The compressor and the fan. In heating mode it captures heat from the outdoor air, even in winter, and moves it inside.

  6. On the ground or on the wall, it keeps the unit above accumulated snow. The unit stays clear and defrost water can drain away.

  7. The fan needs to blow freely. Storage, a fence or a wall too close, and efficiency drops while noise goes up.

Maintenance

Good habits, once the unit is in place

Six simple habits that keep the unit going. Your list stays on this device.

0 / 6 checked
Through the seasons

What to do, season by season

Three habits per season for this unit. They take a few minutes and prevent many calls.

  • Clean the indoor unit's filters.
  • Clear leaves and debris left on the outdoor unit by winter.
  • Test cooling before the first hot days.
For your project

The right pages, at the right time

True or false

Four statements: true or false?

It all comes down to details you have just seen.

1. In heating mode, the outdoor unit can produce water.

2. You pick the capacity with a simple square-footage rule.

3. A multi-zone connects several indoor heads to a single condenser.

4. The disconnect can sit behind the patio furniture.

Frequently asked questions

What people ask us about this kind of work

9 questions
How often should maintenance be done?
It depends on the unit and how it is used; the manufacturer gives the frequency. Filters get checked much more often than the full service.
Does maintenance improve performance?
A dirty filter, coil or core cuts airflow and makes the unit work harder. Cleaning them restores the airflow.
Does a wall-mounted heat pump heat in winter?
Yes, it heats and cools. Its capacity drops in very cold weather; the operating range depends on the model and is listed on its spec sheet.
Wall-mounted or multi-zone: how do I choose?
One wall head and one condenser outside: the direct solution for a room or an open area. For two to five rooms, a multi-zone puts one head in each room on a single condenser.
Where does the outdoor unit go?
Where it stays above the snow, clear and accessible, away from walkways. We decide it with you during the estimate.
Are there grants?
Depending on the model and your situation, assistance programs may apply, including Hydro-Québec's LogisVert. AirGreen checks the model number before quoting an amount. See the grants.
Do I need a permit?
Rules vary from city to city: location, distances, noise. See permits and by-laws, and we check for your address.
Does AirGreen hold the required licences?
Yes. AirGreen holds RBQ licence 5645-9605-01, subclasses 15.8 Ventilation, 15.10 Refrigeration and 16 Electricity.
Is the estimate free?
Yes. The on-site estimate is free and the quote follows within 24 hours. Book my free estimate.

Could this job help a neighbour?

Share
Similar projects

More jobs to see, near you

By town, by equipment or by region: browse more than 4,700 published projects.

Each dot: a town where AirGreen has published projects. The glowing dot: this job.

All our projects

Your project

An on-site estimate, the right capacity, the right equipment.

The on-site estimate is free and the quote follows within 24 hours.

  • RBQ licence5645-9605-01 · 15.8, 15.10, 16
  • EstimateOn site, free
  • QuoteWithin 24 hours

Text and photo: a real AirGreen Climatisation & Chauffage job. The diagrams are generic illustrations of the type of installation, not a survey of this job site. Sources of the added figures: airgreen.ca product pages (NEEP / AHRI performance), Hydro-Québec (Heat pumps page, LogisVert, read on 13 October 2026), Régie de l’énergie (rate D as of 1 April 2026).

Leave a comment