Electronic Thermostat STELPRO STE403NP 4000 W | Montreal, Laval, Longueuil, South Shore and North Shore
Commercial and institutional buildings and apartment buildings don't always use the same voltages as a house.
Quick facts
Commercial buildings, institutions and apartment buildings don't always use the same voltages as a house. You'll find heaters there powered at 277 V or 347 V, which most residential thermostats aren't suited for. The Stelpro STE403NP was designed to cover that full range: it runs from 120 V up to 347 V and controls convectors as well as fan heaters. It's an electronic thermostat with a single programming feature that automatically lowers the temperature once per 24-hour period. At AirGreen, we install it in offices, stores, hallways and common areas where you need rugged, versatile control.
A versatile thermostat for 120 to 347 V buildings
The STE403NP's electrical versatility is its first strength. It accepts 150 to 2000 W at 120 V, 260 to 3475 W at 208 V, 300 to 4000 W at 240 V, 350 to 4600 W at 277 V and 400 to 5750 W at 347 V. That means one model can be used throughout a building that combines several voltages, which simplifies purchasing and maintenance for a property manager.
Convectors and fan units
The STE403NP controls convection heaters as well as forced-air units, thanks to its fan mode. That compatibility is useful in entrances, stairwells and vestibules, which are often heated by fan heaters that need to quickly warm up the cold air coming in through the door.
The automatic daily setback
The STE403NP doesn't offer a full weekly schedule. Instead, it offers single programming: an automatic temperature setback once per 24-hour period. In practice, this feature suits spaces whose occupancy follows a simple daily cycle, like an office that's closed at night or a commercial unit. The temperature drops automatically while the space is unoccupied, without anyone having to think about it every evening.
Freeze warning and safety mode
In a building, some rooms sit empty for long periods. The freeze warning signals a temperature low enough to pose a risk of freezing, so you can step in before the plumbing gets damaged. Safety mode locks in a maximum set point, a very useful feature in common areas, hotel rooms or apartments where you want to keep the heat from being pushed to the max.
Precision and an extended range
Thermistor sensing holds the temperature within ±0.5 °C (1 °F). The set point range goes down to 3 °C and up to 30 °C (37 to 86 °F), so you can keep an unoccupied space above freezing with a very low set point. The digital display works in °C or °F. The thermostat is certified to CSA C828-13 and comes in a white moulded plastic casing.
A wide range of uses
We install the STE403NP in offices, retail stores, clinics, community halls, and the hallways and stairwells of apartment buildings, as well as in mechanical rooms where the only goal is to keep the temperature above freezing. Its high capacity at 347 V also lets it control high-wattage units in large spaces with a single thermostat.
Compared with residential models
Stelpro's residential thermostats, like the ST402NP or the ST402P, are limited to 120, 208 and 240 V. The STE403NP stands out with its range up to 347 V, its compatibility with fan units and its automatic daily setback. For a house heated with 240 V baseboards, the residential models are enough; for a commercial building or an apartment building supplied at 277 or 347 V, the STE403NP is the right tool.
Technical specifications
- Type: electronic line-voltage thermostat, single programming (automatic setback once every 24 hours)
- Systems: convection heaters and fan heaters
- Voltage: 120 to 347 V
- Load range: 150 to 2000 W at 120 V; 260 to 3475 W at 208 V; 300 to 4000 W at 240 V; 350 to 4600 W at 277 V; 400 to 5750 W at 347 V
- Display: digital, °C or °F (selectable)
- Accuracy: ±0.5 °C (1 °F), thermistor sensing
- Set point: 3 to 30 °C (37 to 86 °F)
- Functions: fan mode for forced-air units, freeze warning, safety mode (maximum set point lock)
- Certification: CSA C828-13
- Colour: white, moulded plastic
Installation by AirGreen in commercial and multi-unit buildings
In a commercial building, the first step is to identify the voltage of each heating circuit and the type of unit being controlled. Our qualified technicians note this information, check that the load falls within the STE403NP's range for that voltage, then go ahead with the installation, with the circuit shut off and the absence of voltage confirmed. Fan mode is turned on when the unit is a fan heater. We then set up the automatic daily setback, safety mode and, if needed, a low set point for unoccupied spaces.
For a property manager, we can plan the replacement of several thermostats in phases, to limit the impact on occupants.
Cutting a building's consumption
In a commercial space, the automatic daily setback does most of the work: the temperature goes down overnight, with no one lifting a finger. Safety mode prevents set points that are too high in common areas. In unoccupied spaces, a set point around 3 to 5 °C, combined with the freeze warning, protects the building while keeping consumption to a minimum. Applied across a whole building, these settings make a real difference on the winter bill.
Maintenance
Dust the fan heaters regularly, since their grille and fan collect dust. The thermostat itself only needs an occasional cleaning.
Why AirGreen
AirGreen is a family-owned HVAC company that holds an RBQ licence, with more than 15 years of experience in residential and commercial work. To buy the Stelpro STE403NP thermostat and have it professionally installed, contact us. We serve Montreal, Laval, Longueuil, the North Shore and the South Shore.
Stelpro documents
Key facts: STELPRO STE403NP 4000 W
Four things to know, then its ID card in twelve answers. “—” means the manufacturer does not publish it.
Is the STELPRO STE403NP 4000 W compatible with your heating?
Two steps, thirty seconds. The verdict takes your system and your wiring into account.
Full compatibility table
A thermostat that works on 120/240 V
Tap an element to see what it does. A working diagram, not a substitute for the manufacturer’s installation guide.
Try the STELPRO STE403NP 4000 W before you buy
Raise the setpoint, change the mode: see how it responds.
Winter, Rate Flex D and rebates: what this thermostat changes
With Hydro-Québec’s Rate Flex D, electricity costs less most of the winter and more during a few peak hours. A programmable thermostat does the work for you.
What each room costs
An interactive drawing of what this kind of control does day to day.
The STELPRO STE403NP 4000 W or its closest sibling?
The most useful comparison: the model right next to it in our catalogue.
The right thermostat in three questions
If this model is not the right one for you, the page says so and shows you which one is.
Products that go with the STELPRO STE403NP 4000 W
Parts named in its spec sheet that we sell and install.
Installed and set up by our technicians, in five steps
What we do at your place, in order. The on-site estimate is free.
- 01LoadWe add up the heaters on the circuit and check the thermostat’s range.
- 02Shut-offBreaker shut off at the panel, 2- or 4-wire circuit identified.
- 03MountingWiring, mounting, power back on.
- 04TestHeating checked room by room.
- 05SettingsSchedule, connection and app if the model has them.
STELPRO STE403NP 4000 W specifications
From the manufacturer’s sheet. Type a word: the list filters as you write.
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Frequently asked questions about the STELPRO STE403NP 4000 W
Short answers, no detours.
What does the STELPRO STE403NP 4000 W work with?
According to the manufacturer’s sheet: convection heaters and fan-forced heaters.
What load can it control?
Up to 4,000 W at 240 V (2,000 W at 120 V), per the manufacturer’s sheet.
Who installs it?
Our technicians: the circuit is shut off at the panel, the heater load is checked, then the thermostat is wired and tested.
Can it be controlled remotely?
Not directly: it has no built-in Wi-Fi.
What is the warranty?
3 years, per the manufacturer’s information.
Does AirGreen install it?
Yes. We sell and install this product in Montréal, Laval, Longueuil, the South Shore and the North Shore. The on-site estimate is free.
No question matches. Call us at 514 316-2973.
Your thermostat, installed and set up by our technicians
We check your system and wiring, install the thermostat, connect it and program it with you. One visit, one installed price.

