Appel de service pour une thermopompe murale Fujitsu à Saint-Bruno
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Service call for a Fujitsu wall-mounted heat pump in Saint-Bruno

Fujitsu heat pump broken down in residential garage: rapid diagnosis and repair by AirGreen

When a Saint-Bruno customer contacted us, he mentioned that his Fujitsu Halcyon Inverter wall-mounted heat pump installed in his garage was no longer starting properly. The outdoor unit appeared intact, but the system refused to start. A typical problem, but one that requires precise diagnosis to avoid a repeat breakdown.


First observation: inert outdoor unit and no compressor start-up

On-site, our Fujitsu-certified technician found that the outdoor unit—securely mounted on wall brackets—showed no signs of the compressor or fan turning on. The indoor LEDs lit up properly, indicating that the main board was receiving power, but the signal wasn't reaching the outside.

Indices observed:

  • No relay or compressor noise.

  • Power wiring visually intact.

  • Fuse built into the electrical box not tripped.

The customer was worried about a broken compressor, but at AirGreen, we know that a structured diagnosis often helps avoid unnecessary replacements.


Step 1: Check Power and Electrical Connections

Our first step was to check the electrical continuity between the main circuit breaker and the outdoor unit. Using a multimeter, we confirmed that 240V was present. The recently installed disconnect box was showing premature wear on one of the conductors—a loose cable was causing intermittent loose contact.

After tightening the terminals and reinsulating the wires with flexible metal conduit (BX type), the compressor attempted to start, but stopped after a few seconds. A sign that the problem was not just electrical.


Step 2: Analysis of the power electronics board

The Fujitsu Halcyon Inverter is renowned for its reliability, but like any electronic system, the power board can be vulnerable to power surges or humidity fluctuations—especially in spaces like unheated garages.

By accessing the map, our technician detected:

  • Slight oxidation on the compressor connector.

  • A blown resistor in the inverter control module.

These failures perfectly explained the compressor's premature shutdown. Rather than replacing the entire unit, AirGreen offered a targeted repair : cleaning the connector, replacing the resistor, and reapplying a protective varnish.


Step 3: Recovery Test and Performance Measurements

Once the fixes are made, we have:

  • Restored full power to the system.

  • Run a full cooling cycle , while measuring the compressor and fan currents.

  • Checked the refrigeration circuit pressures and the temperature differential.

Results: The heat pump restarted without incident, maintaining a supply air temperature of 7.3°C in cooling mode, with a normal and stable noise level. The inverter compressor modulated correctly according to demand.


Step 4: Maintenance and prevention tips

To avoid another breakdown, our technician advised the customer:

  • Install surge protection (especially for garages powered by a shared circuit).

  • Perform seasonal cleaning of the condenser fins to prevent corrosion.

  • Schedule preventive maintenance every spring to keep the inverter module operating properly.

This intervention illustrates well how AirGreen favors intelligent repair rather than systematic replacement . Thanks to a rigorous diagnosis, the customer avoided major costs and regained optimal comfort.


Final result: efficiency restored and customer satisfied

In less than two hours, the Fujitsu Halcyon heat pump was fully operational again , with no major parts replaced. The compressor, initially suspected of being faulty, is now operating at optimal efficiency.

Our Saint-Bruno client saw firsthand how well-performed maintenance can extend the life of a Fujitsu heat pump by several years. At AirGreen, we believe that technical precision and transparency make all the difference.


Why choose AirGreen for your Fujitsu repairs in Montreal and surrounding areas?

  • Fujitsu and EPA certified technicians .

  • Fast and durable repairs on all types of HVAC systems.

  • Local presence in Montreal, Laval, Longueuil, North Shore and South Shore.

  • Satisfaction guarantee on all interventions.

  • Honest and professional service , focused on long-term trust.


AirGreen — your trusted HVAC partner for Fujitsu Halcyon systems throughout the greater Montreal area.