A service call in the heat of summer
In the middle of this particularly hot July in Brossard , our AirGreen team received an emergency call from a customer whose Tosot wall-mounted air conditioner was no longer blowing cold air. Installed in a modern condo in the DIX30 district, the three-year-old unit was displaying an ambient air temperature barely lower than that of the room, despite the "cool" mode being activated at full power.
At AirGreen , we know how quickly a wall-mounted air conditioning unit breakdown can make the atmosphere uncomfortable, especially during Quebec's heat waves. Our technician therefore went on site the same day to carry out a complete diagnosis .
Accurate diagnosis using an infrared thermometer
Upon arrival, our specialist checked the airflow coming out of the indoor unit using an infrared thermometer. The reading indicated 12.9°C , an abnormally high value for a unit operating in air conditioning mode. This reading confirmed a drop in the performance of the refrigeration system .
Our diagnostic steps were structured as follows:
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Air filter inspection : it was clean, eliminating the possibility of restricted airflow.
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Check the fan and blower motor : normal operation, without obstruction or abnormal noise.
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Refrigerant pressure check : The measured values revealed a partial lack of R-410A gas , indicating a slight but progressive leak.
Locating and repairing the leak
After connecting the manifold and performing a nitrogen pressure test, our technician detected a micro-leak at the flare connection of the indoor coil . This type of leak, common after a few repeated thermal cycles, can gradually reduce the cooling capacity without causing the unit to completely shut down.
The repair consisted of:
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tighten the fitting after complete cleaning;
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apply a specialized sealant ;
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perform an extended 45-minute leak test ;
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recharge the system with R-410A refrigerant according to the exact specifications of the Tosot manufacturer.
Recommissioning and final check
Once the recharge was complete, the unit was restarted. A few minutes later, the blowing temperature displayed 6.1°C , confirming the return to optimal performance. The display on the wall unit indicated a target temperature reached, and the customer immediately felt the difference: fresh, constant and quiet air .
Why use AirGreen for your HVAC repairs?
Every wall-mounted air conditioner repair requires precise know-how and suitable tools. At AirGreen , we favor a rigorous diagnostic approach, combined with:
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certified and trained technicians on all brands (Tosot, Gree, Midea, Fujitsu, Sharp, etc.);
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professional measuring equipment ;
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original parts and methods that comply with CSA and RBQ standards;
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rapid intervention throughout Greater Montreal, including Laval, Longueuil, the North Shore and the South Shore .
Maintenance tips to prevent this type of breakdown
To maximize the life of your wall-mounted air conditioner:
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Clean the air filters every month during the summer season;
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Avoid setting the temperature too low (ideal range: 22 – 24°C);
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Have the refrigerant level checked every two years;
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Ensure annual preventative maintenance by an AirGreen professional to avoid micro-leaks and ensure consistent energy efficiency.
A restored performance and a satisfied customer
Thanks to a methodical and rapid intervention, the customer's Tosot wall-mounted air conditioner in Brossard regained its full cooling capacity. The owner, impressed by the accuracy of the diagnosis and the transparency of the process, opted for our AirGreen+ maintenance program , which ensures a complete and priority annual inspection in the event of a breakdown.
At AirGreen , every service call is handled with the same attention to detail: accurately diagnosing, sustainably repairing, and restoring comfort and peace of mind to our customers .
