Wall-Mounted Heat Pump Maintenance in Pierrefonds-Roxboro
Discover how we transformed a failing heat pump in Pierrefonds-Roxboro into a powerhouse of efficiency. Read about our leak repair and precise freon recharge!

In summer, the outdoor unit rejects the house's heat outside.
Generic illustration of this type of installation, not a survey of this job site. Tap a number.
Mounted level on a wall plate, high enough for the air to reach the whole room, with enough space around it to slide the filters out easily.
The refrigerant lines, the communication cable and the drain go through the wall in a single opening, sealed against water, cold air and insects.
Two insulated copper pipes connect the two units. Outside, a line cover can protect them from sun, knocks and weather.
A shut-off switch near the outdoor unit isolates it safely for service. It must stay accessible at all times.
The compressor and the fan. In heating mode it captures heat from the outdoor air, even in winter, and moves it inside.
On the ground or on the wall, it keeps the unit above accumulated snow. The unit stays clear and defrost water can drain away.
The fan needs to blow freely. Storage, a fence or a wall too close, and efficiency drops while noise goes up.
A Heroic Save: A Heat Pump Reborn
In the scenic neighborhood of Pierrefonds-Roxboro, nestled amidst vibrant green spaces and family-friendly streets, we encountered a wall-mounted heat pump desperately in need of attention. As HVAC specialists at AirGreen, we take pride in every project we undertake, and this one was no exception. Our mission was simple yet critical: diagnose the problem, restore comfort, and ensure our customer was smiling by the end of the day.
The Initial Call: "It's Just Not Working"
Our client reached out, sharing a frustrating problem many homeowners fear: a heat pump that wasn’t heating or cooling properly. In the midst of Montreal's unpredictable weather swings, having a non-functional HVAC system is more than an inconvenience—it’s a major disruption. Our team knew we had to act swiftly.
Assessing the Situation: The Leak Hunt
Armed with advanced diagnostic tools and our years of expertise, we made our way to Pierrefonds-Roxboro. Upon arrival, we noticed signs of inefficiency. The air felt lukewarm when it should have been crisp and refreshing, and the heating performance was just as lackluster. Our technicians quickly put on their detective hats and began inspecting every component of the unit.
The Culprit Revealed: A Refrigerant Leak
Using our infrared thermal detector, we pinpointed the source of the issue—a sneaky refrigerant leak that had been undermining the system’s performance. Refrigerant is the lifeblood of any heat pump, and even a minor leak can compromise the entire operation. We took swift action to address it.

A Step-By-Step Solution: Bringing the Heat Pump Back to Life
- Leak Repair and Sealing: We meticulously sealed the leak, ensuring that no trace of refrigerant could escape again. The integrity of the system is crucial, and we triple-checked our work to guarantee it.
- Recharging with Precision: Next, we added the necessary freon (refrigerant) to restore the unit's cooling and heating capacities. Our technicians take pride in precise measurements, knowing that even a slight deviation can impact performance.
- Thorough System Check: After the refrigerant levels were restored, we conducted a comprehensive test. The system roared back to life, and the air coming out was now refreshingly cool or warmly comforting, depending on the mode.
The Results: A Happy Customer and a Happy Heat Pump
Our client couldn't believe the transformation. What had been a frustrating, underperforming unit was now working like new, ready to tackle Montreal's summers and winters with ease. Seeing our customers satisfied is the ultimate reward, and it’s why we do what we do.
Why AirGreen Is the Go-To Choice for HVAC Services
At AirGreen, we believe in quality, efficiency, and transparency. Here’s what sets us apart:
- Expertise in Leak Detection: Finding refrigerant leaks isn’t just about skill; it’s about using the right tools and having an eye for detail.
- Eco-Friendly Practices: We ensure proper handling and disposal of refrigerants to minimize environmental impact.
- Customer-Centric Approach: We treat every job like it’s our own home, ensuring the highest standards of care and service.
Maintenance Tips for Your Wall-Mounted Heat Pump
To keep your heat pump running smoothly and efficiently, follow these tips:
- Regular Filter Cleaning: A clogged filter can reduce airflow and strain your system. We recommend cleaning or replacing filters every 2-3 months.
- Seasonal Check-Ups: Schedule a professional maintenance visit at least once a year. Prevention is the key to long-lasting performance.
- Watch for Warning Signs: If your heat pump isn’t performing well or you notice unusual sounds, call a professional before it worsens.
The Technology Behind It: Understanding Your Heat Pump
Wall-mounted heat pumps are marvels of engineering, designed to extract heat from the outside air and transfer it inside during the colder months, and vice versa during the summer. By using a refrigerant to facilitate this transfer, these systems are both energy-efficient and environmentally friendly. However, any disruption in the refrigerant cycle—like a leak—can severely impact performance.
Why Refrigerant Levels Matter
Refrigerant doesn’t just make your heat pump work; it’s essential for optimal efficiency. A well-maintained system can save up to 30% on energy bills compared to a poorly maintained one.

A Look Back at Our Day in Pierrefonds-Roxboro
Reflecting on this service call, we’re reminded of the difference quality HVAC service can make in someone’s daily life. From the initial assessment to the final test, every step is crucial. And in a city like Montreal, where weather can be extreme, having a reliable heat pump is non-negotiable.
Final Thoughts: Trust AirGreen for Your HVAC Needs
Our team at AirGreen is committed to delivering exceptional HVAC solutions. Whether you’re dealing with leaks, inefficiency, or simply want to optimize your home comfort, we’re here to help. Our reputation is built on trust, and every satisfied customer is a testament to our dedication.
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How it goes, from the first call to the end
The main steps of this kind of job at AirGreen. Every house has its quirks: the estimate brings them out.
The type of unit, its age and what you have noticed: noise, smell, water, lower output.
Filters, coils or core, drain, fans, connections and clearances.
Dirty parts are cleaned following the manufacturer's recommendations.
Operation, water drainage, noise and airflow.
What was done, what to watch and when to come back.
- The appointmentThe type of unit, its age and what you have noticed: noise, smell, water, lower output.
- InspectionFilters, coils or core, drain, fans, connections and clearances.
- CleaningDirty parts are cleaned following the manufacturer's recommendations.
- ChecksOperation, water drainage, noise and airflow.
- The reportWhat was done, what to watch and when to come back.
What to do, season by season
Three habits per season for this unit. They take a few minutes and prevent many calls.
- Clean the indoor unit's filters.
- Clear leaves and debris left on the outdoor unit by winter.
- Test cooling before the first hot days.
- Clean the filters more often when the unit runs a lot.
- Keep plants away from the outdoor unit.
- Check that no water drips from the indoor unit.
- Rake the leaves around the outdoor unit.
- Test heating before the first cold days.
- Book periodic maintenance before winter.
- Keep snow away from the stand and the front of the unit.
- Let the unit defrost: it is normal.
- Never hit the ice on the fins; call us if the unit stays iced up.
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What people ask us about this kind of work
How often should maintenance be done?
Does maintenance improve performance?
Does a wall-mounted heat pump heat in winter?
Wall-mounted or multi-zone: how do I choose?
Where does the outdoor unit go?
Are there grants?
Do I need a permit?
Does AirGreen hold the required licences?
Is the estimate free?
No question matches. Write to us: we answer.
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Text and photo: a real AirGreen Climatisation & Chauffage job. The diagrams are generic illustrations of the type of installation, not a survey of this job site. Sources of the added figures: airgreen.ca product pages (NEEP / AHRI performance), Hydro-Québec (Heat pumps page, LogisVert, read on 13 October 2026), Régie de l’énergie (rate D as of 1 April 2026).
