Project

Installation of a GREE FREE MATCH R32 Dual-Zone Heat Pump in Saint-Léonard: a 2-zone solution with an outdoor unit on a raised stand

AirGreen installs a GREE FREE MATCH R32 DoubleZone heat pump in Saint-Léonard: 2 zones, raised outdoor unit, precise comfort, and meticulous HVAC installation.

By AirGreen Climatisation & Chauffage Admin13 min read
Installation of a GREE FREE MATCH R32 Dual-Zone Heat Pump in Saint-Léonard: a 2-zone solution with an outdoor unit on a raised stand
Installation of a GREE FREE MATCH R32 Dual-Zone Heat Pump in Saint-Léonard: a 2-zone solution with an outdoor unit on a raised stand
Generic diagram: wall-mounted heat pump, indoor and outdoor units

In summer, the outdoor unit rejects the house's heat outside.

Generic illustration of this type of installation, not a survey of this job site. Tap a number.

  1. Mounted level on a wall plate, high enough for the air to reach the whole room, with enough space around it to slide the filters out easily.

  2. The refrigerant lines, the communication cable and the drain go through the wall in a single opening, sealed against water, cold air and insects.

  3. Two insulated copper pipes connect the two units. Outside, a line cover can protect them from sun, knocks and weather.

  4. A shut-off switch near the outdoor unit isolates it safely for service. It must stay accessible at all times.

  5. The compressor and the fan. In heating mode it captures heat from the outdoor air, even in winter, and moves it inside.

  6. On the ground or on the wall, it keeps the unit above accumulated snow. The unit stays clear and defrost water can drain away.

  7. The fan needs to blow freely. Storage, a fence or a wall too close, and efficiency drops while noise goes up.

A GREE Multi-Zone Installation in a Typical Urban Backyard in Saint-Léonard

In Saint-Léonard, many residences present a reality well-known to our AirGreen team: compact backyards, brick walls, limited access, proximity to windows and doors, the need to maintain pedestrian traffic, and the necessity of installing outdoor equipment without compromising aesthetics or ease of maintenance. This installation of a GREE FREE MATCH R32 DoubleZone heat pump, configured as 2 zones with 2 wall-mounted units, perfectly illustrates the level of precision required for a successful HVAC project in a dense Montreal residential environment.

The job site photo shows the GREE outdoor unit installed on a raised support, in front of a brick wall, near a glass door and windows. The tools, cable coil, conduits, and materials visible on the ground indicate an active stage of installation: electrical connections, routing of refrigerant lines, drainage preparation, leveling, fastening, and final adjustments. This type of job requires meticulous coordination, as each element must be installed in a precise order to ensure a clean, durable, and compliant result.

The client's objective was to achieve better distributed comfort in two distinct sections of the house, without multiplying outdoor units. The DoubleZone configuration perfectly met this need: a single outdoor unit to supply two indoor wall-mounted units, each controllable independently according to occupancy, room orientation, and lifestyle.

In an area like Saint-Léonard, where residential buildings are often constructed of brick with narrow yards or limited side spaces, the choice of outdoor location becomes as important as the choice of machine. Factors to consider include unit ventilation, service clearance, noise, vibrations, drainage, snow, conduit routing, electrical supply, and visual impact.

A DoubleZone Heat Pump Designed for Two Distinct Living Spaces

The GREE FREE MATCH R32 is a multi-zone solution designed to meet the needs of homes where a single wall-mounted unit would not be sufficient to provide a uniform temperature. In this project, the two indoor units allow two sections of the residence to be treated independently, which significantly improves comfort compared to a simple wall-mounted solution.

Why a 2-Zone Configuration Was Relevant for This Residence

In homes in Montreal, Laval, Longueuil, the North Shore, and the South Shore, air distribution is rarely perfect. Corridors, doors, staircases, load-bearing walls, and interior partitions often limit the reach of a single wall-mounted unit. A unit installed in an open-plan area can provide excellent comfort in that zone but leave a bedroom, office, or back room less well served.

With a DoubleZone heat pump, each wall-mounted unit can respond to a different demand. For example, one zone might be used primarily during the day, while another becomes more important in the evening. This flexibility avoids overheating or over-cooling a room simply to compensate for another poorly served zone.

The immediate benefits for the owner are:

  • better distribution of air conditioning in summer;
  • more targeted heating in mid-season and during appropriate periods;
  • independent temperature control;
  • reduced temperature differences between rooms;
  • a single outdoor unit for two zones;
  • a more discreet installation than multiple separate systems.

An Outdoor Unit Installed on a Stand: An Important Technical Choice

One of the most important visible elements in the photo is the raised stand for the outdoor unit. This choice is not just practical; it is essential in many Quebec installations. An outdoor heat pump must remain clear to function correctly, especially in winter, when snow, ice, and accumulations around the unit can impair performance.

In Saint-Léonard, as in several neighborhoods in Montreal, yards can accumulate blown or compacted snow near walls. Installing the unit on a robust stand allows for better clearance underneath the unit, reduces the risk of obstruction, facilitates drainage, and simplifies HVAC maintenance interventions.

The stand must be stable, well-leveled, and suitable for the unit's weight. Our technicians carefully check the foundation, alignment, and rigidity of the installation to reduce vibrations and ensure stable operation. A poorly leveled unit can cause unwanted noise, improper defrost water drainage, or premature wear of certain components.

The Brick Wall: A Constraint Requiring Precision

The brick facade visible in the photo requires a rigorous working method. Drilling through a brick wall to pass refrigerant lines, communication wiring, and drainage requires choosing the right location, using the correct tools, and avoiding damage to the masonry. The passage must be clean, well-sealed, and positioned to limit losses, water infiltration, or future problems.

In this type of HVAC installation, we pay particular attention to the following details:

  • the drilling angle to promote good drainage;
  • sealing around wall penetrations;
  • protection of lines against friction;
  • the aesthetics of the exterior passage;
  • coordination between indoor units and the outdoor unit;
  • adequate separation of cables, drains, and refrigerant lines.

A multi-zone installation generally requires more planning than a simple system, as multiple lines must converge to the same outdoor unit. The path must remain logical, clean, and accessible, while respecting the manufacturer's technical limits for length and elevation.

R32: A Modern Refrigerant That Requires Professional Installation

The GREE FREE MATCH R32 model operates with R32 refrigerant, used in several recent pieces of equipment for its efficiency characteristics. For the client, this represents current technology, well-suited to new generations of heat pumps. For the installer, it mainly means applying proper connection practices, vacuuming, leak testing, and commissioning.

At AirGreen, we never treat the refrigeration part as a mere formality. Connections must be well prepared, flares correctly executed, tightening torques respected, and vacuuming carried out rigorously. A leak or contamination in the circuit can reduce the machine's performance and lead to costly repairs. This is particularly true in a 2-zone configuration, where the quality of the connections directly influences the operation of both indoor units.

Electrical Connections Visible on the Job Site

The photo also shows a cable coil, tools, and conduits being prepared. This step is crucial. A DoubleZone heat pump must be powered according to manufacturer requirements and applicable electrical standards. Adequate power supply, appropriate protection, and communication connections between the outdoor unit and indoor units must be provided.

In a neighborhood like Saint-Léonard, installations can sometimes require more complex electrical routes due to panel location, access constraints, or building structure. Our approach is to plan the cleanest and safest route possible, while reducing visual impact.

Drainage and Defrosting: Two Often Underestimated Points

A heat pump produces water depending on the seasons and usage modes. In cooling mode, indoor units generate condensate that must be properly drained. In heating mode, the outdoor unit can produce water during defrost cycles. Both these realities must be taken into account during installation.

On a rooftop terrace, a backyard, or an outdoor slab, water must be directed so as not to create slippery areas, stagnation, or problems near foundations. The raised support visible in this installation helps keep the unit above ground and facilitates water management, especially in cold weather.

Good drainage prevents:

  • internal leaks;
  • water accumulation near the unit;
  • ice formation under the unit;
  • odors related to poorly designed drainage;
  • unnecessary service calls.

A Clean Installation Despite Limited Workspace

The job site image shows an outdoor space occupied by tools, materials, and equipment during installation. This type of environment requires efficient organization. In a narrow yard or passage, every movement must be planned to avoid damaging surfaces, windows, railings, doors, and coverings.

Our teams work with a precise method: site preparation, unit positioning, stand fastening, conduit routing, connections, vacuuming, testing, finishing, and cleaning. Even when the photo shows an active construction phase, the final goal always remains the same: to leave a solid, neat, and easy-to-maintain installation.

Mistakes to Avoid in a DoubleZone Installation

A GREE FREE MATCH R32 heat pump can offer excellent comfort, but the quality of the installation largely determines the result. Here are the most important mistakes to avoid.

Installing the Outdoor Unit Too Low

In Quebec, a unit placed too close to the ground can be vulnerable to snow, ice, and debris. A well-installed raised stand improves durability and facilitates maintenance.

Neglecting Clearances Around the Unit

An outdoor unit needs to breathe. If it is too close to a wall, fence, balcony, or obstruction, thermal exchange can be affected. In this project, the location was chosen to balance clearance, access, and integration into the building.

Poorly Planning the Two Indoor Units

A 2-zone configuration must be designed according to the actual airflow in the house. Two poorly placed units can create uncomfortable areas despite good equipment.

Underestimating Work on Brick

Drilling and sealing a brick wall requires care. Poor execution can lead to infiltration or an aesthetically unpleasing exterior finish.

Forgetting Future Maintenance Access

The unit must remain accessible for inspections, cleaning, and repairs. The stand, location, and clearances must be designed for the entire lifespan of the appliance.

Subsidies and Eligibility: An Element to Validate According to Configuration

Owners investing in a heat pump are often interested in financial aid programs available in Quebec. Eligibility generally depends on the specific model, installed combinations, certification numbers, capacity, and current criteria at the time of application.

For an installation like this GREE FREE MATCH R32 DoubleZone, we assist the client in understanding the required documents: detailed invoice, installed model, technical information, proof of installation, and general application steps when the system is eligible. Programs can vary, and it is always best to confirm the applicable data for the exact installed configuration.

What the Client Gains Daily

The comfort of a 2-zone installation is most noticeable in daily use. The client can adjust one zone without affecting the other, turn off a unit when a room is unused, or adapt the temperature according to the time of day. In a family home, this flexibility is often more useful than a simple increase in capacity.

In summer, air conditioning becomes more balanced between spaces. In mid-season, the heat pump can contribute to heating in a targeted way. The result is more stable, personalized comfort, better adapted to the reality of the home.

The AirGreen Approach in Saint-Léonard and Greater Montreal

At AirGreen, we carry out HVAC installations in a wide variety of environments: single-family homes, duplexes, triplexes, condos, small businesses, and more complex buildings. Our interventions in Saint-Léonard, Montreal, Laval, Longueuil, on the North Shore, and the South Shore have taught us that no installation should be treated as a simple copy-paste.

For this project, our expertise was demonstrated on several levels:

  • choice of a DoubleZone solution adapted to the house;
  • installation of the outdoor unit on a stable and raised stand;
  • coordination of refrigerant lines and wiring;
  • respect for clearances around the appliance;
  • clean work on a brick wall;
  • rigorous preparation for commissioning;
  • attention to aesthetics and access for maintenance.

Practical Advice Before Installing a Multi-Zone Heat Pump

Before choosing a DoubleZone heat pump, it is best to have the house evaluated by a professional. The area alone is not enough to determine the best configuration. Insulation, sun exposure, ceiling height, door locations, airflow, and occupant habits must also be considered.

It is also important to think about the outdoor location from the outset. A well-placed unit will be easier to maintain, less exposed to snow accumulation, and better integrated into the building. The choice of stand, height, drainage, and conduit routing must be decided before installation, not improvised on-site.

Finally, maintenance should remain simple. The filters of the indoor heads must be cleaned regularly, the outdoor unit must be cleared, and periodic professional maintenance helps preserve the system's performance.

Lasting Results for a Saint-Léonard Residence

This installation of a GREE FREE MATCH R32 DualZone heat pump in Saint-Léonard demonstrates the importance of well-planned work in a real urban environment. The raised outdoor unit, the connections being prepared, the brick wall, and the proximity of openings clearly show the constraints our teams face on site.

The final result offers the client an effective solution for two distinct zones, with a single outdoor unit, careful integration, and a solid technical base. For homeowners who wish to improve their comfort without multiplying equipment, this configuration represents a very relevant option.

The steps

How it goes, from the first call to the end

The main steps of this kind of job at AirGreen. Every house has its quirks: the estimate brings them out.

Step 1 of 9The on-site estimate

We look at the room, the outside wall, the line route and where the outdoor unit will go. That is where the capacity gets chosen.

  1. The on-site estimateWe look at the room, the outside wall, the line route and where the outdoor unit will go. That is where the capacity gets chosen.
  2. The quoteModel, capacity and price, in writing. We also check whether the model qualifies for assistance programs.
  3. Getting readyFloors and furniture protected, wall plate position marked level, wall opening located.
  4. The wall openingA single opening, with the slope the drain needs to flow outside.
  5. The outdoor unitSet on a stand raised above the snow, with the clearances the manufacturer requires.
  6. Lines, cable and drainConnected, insulated and protected. The opening is then sealed against water, cold air and insects.
  7. The electrical workA dedicated circuit and an accessible disconnect near the outdoor unit.
  8. Tests and start-upLeak test, vacuum, then start-up and a check of heating and cooling.
  9. The walkthroughRemote, modes, filters: we show you the essentials before we leave.
Your numbers

And at your place?

Two quick checks with real numbers: what heat costs, and what your current heaters add up to in BTU/h.

Size checkYour baseboards, in BTU/h
–BTU/h of installed electric heat

    Conversion: 1 W = 3.412 BTU/h. An indication, not a load calculation: baseboards and furnaces are often stronger than the real need, and they can stay as backup. AirGreen confirms the capacity on site.

    Through the seasons

    What to do, season by season

    Three habits per season for this unit. They take a few minutes and prevent many calls.

    • Clean the indoor unit's filters.
    • Clear leaves and debris left on the outdoor unit by winter.
    • Test cooling before the first hot days.
    And at your place?

    Which type of equipment for your project?

    Pick what looks like your need.

    Mistakes avoided

    Four mistakes we do not make

    Flip each card to see what we do instead.

    Frequently asked questions

    What people ask us about this kind of work

    12 questions
    Does a wall-mounted heat pump heat in winter?
    Yes, it heats and cools. Its capacity drops in very cold weather; the operating range depends on the model and is listed on its spec sheet.
    Wall-mounted or multi-zone: how do I choose?
    One wall head and one condenser outside: the direct solution for a room or an open area. For two to five rooms, a multi-zone puts one head in each room on a single condenser.
    Where does the outdoor unit go?
    Where it stays above the snow, clear and accessible, away from walkways. We decide it with you during the estimate.
    Are there grants?
    Depending on the model and your situation, assistance programs may apply, including Hydro-Québec's LogisVert. AirGreen checks the model number before quoting an amount. See the grants.
    Do I need a permit?
    Rules vary from city to city: location, distances, noise. See permits and by-laws, and we check for your address.
    How cold can it heat?
    It depends on the model. According to Hydro-Québec, newer models work down to a temperature between −15 °C and −25 °C, and some cold-climate models are certified lower. The minimum temperature is on each unit's spec sheet.
    How much can I save?
    Hydro-Québec says a heat pump can be up to three times more efficient than baseboards for heating in the colder months. The result depends on the house, the climate and how it is used.
    How is the LogisVert assistance calculated?
    For ENERGY STAR cold-climate certified heat pumps, Hydro-Québec lists assistance of $120 per 1,000 BTU/h of heating capacity at −8 °C. AirGreen checks the exact model before quoting an amount; only Hydro-Québec confirms the assistance granted. See the grants.
    Is it noisy?
    The sound level depends on the model and is listed in decibels on each unit's spec sheet. Location matters too: when possible, we avoid putting the outdoor unit under a bedroom window.
    The outdoor unit is covered in ice: is that normal?
    Some frost is: the unit runs defrost cycles. Never hit the ice. If the unit stays iced up or stops heating, call us.
    Does AirGreen hold the required licences?
    Yes. AirGreen holds RBQ licence 5645-9605-01, subclasses 15.8 Ventilation, 15.10 Refrigeration and 16 Electricity.
    Is the estimate free?
    Yes. The on-site estimate is free and the quote follows within 24 hours. Book my free estimate.
    Going further

    Useful pages for what comes next

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    Text and photo: a real AirGreen Climatisation & Chauffage job. The diagrams are generic illustrations of the type of installation, not a survey of this job site. Sources of the added figures: airgreen.ca product pages (NEEP / AHRI performance), Hydro-Québec (Heat pumps page, LogisVert, read on 13 October 2026), Régie de l’énergie (rate D as of 1 April 2026).

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