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Installation of a GREE All Match Slim Duct R32 ducted heat pump in Pointe-Calumet – Slim Duct system with ducted air by AirGreen

AirGreen installs a GREE All Match Slim Duct R32 ducted heat pump in Pointe-Calumet: discreet comfort, ducted conduits, careful HVAC installation, and a solution adapted to the Quebec climate.

By AirGreen Climatisation & Chauffage Admin18 min read
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Installation of a GREE All Match Slim Duct R32 ducted heat pump in Pointe-Calumet – Slim Duct system with ducted air by AirGreen
Installation of a GREE All Match Slim Duct R32 ducted heat pump in Pointe-Calumet – Slim Duct system with ducted air by AirGreen
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A discreet and robust installation for uniform comfort in Pointe-Calumet

In Pointe-Calumet, HVAC projects often require a different approach than what is applied to a simple wall unit. Houses, condos, multi-family buildings, and semi-commercial spaces in this area can present very concrete constraints: limited ceilings, living areas to keep clear, restricted mechanical spaces, sometimes long distances between the indoor and outdoor units, and high expectations for sound discretion. It is precisely in this type of context that a GREE All Match Slim Duct R32 ducted heat pump becomes a particularly relevant solution.

For this project in Pointe-Calumet, our AirGreen team installed a ducted system, also called ducted conduit, Slim Duct or ductable, with a GREE outdoor unit installed in an indoor technical environment such as a parking garage. The project image clearly shows one of the features of this installation: the outdoor unit is securely mounted on wall brackets, in a complex mechanical space, surrounded by pipes, existing equipment, and traffic areas. This kind of installation leaves no room for improvisation.

The client's goal was clear: to obtain a heating and air conditioning system capable of distributing air more evenly, without compromising interior aesthetics. Unlike a wall-mounted heat pump visible in a main room, the ducted system allows the indoor unit to be hidden in a false ceiling, a technical space, a ceiling cavity, or a suitable area, then to distribute air through discreet grilles. The desired result: uniform comfort, careful architectural integration, and minimal visual presence.

At AirGreen, we treat ducted systems as precision installations. A ducted HVAC system is not just a heat pump with a few connected ducts. It is a complete system that must be designed according to static pressure, duct lengths, pressure losses, airflow, grille placement, air return, condensate drainage, service access, and electrical compatibility.

Why choose a GREE ducted system rather than a classic wall unit

In several projects in Montreal, Laval, Longueuil, on the North Shore and the South Shore, our clients hesitate between a wall unit and a ducted solution. The choice rarely depends on a single criterion. The building, room usage, available space, and client expectations must be considered.

In this project in Pointe-Calumet, the GREE ducted system met several important needs:

  • Reduced visual impact in occupied spaces.
  • More uniform air distribution in several nearby zones.
  • Possibility to integrate the system into an existing structure with a cleaner finish.
  • Better adaptation to certain spaces where a wall unit would be poorly placed.
  • Improved acoustic comfort when duct design is well executed.
  • Installation flexibility thanks to the different capacities offered in the GREE range.

The GREE All Match Slim Duct R32 range offered by AirGreen includes several capacities suitable for residential and multi-unit projects, including 9,000 BTU, 12,000 BTU, 18,000 BTU, 24,000 BTU, 30,000 BTU, and 36,000 BTU, depending on available configurations. For each project, we do not select a capacity at random. We assess the area, insulation, sun exposure, ceiling height, number of rooms, air return configuration, and actual heating needs.

It is a common mistake to believe that a larger heat pump will automatically give better results. In a ducted system, an oversized unit can lead to short cycling, poorly controlled humidity, higher noise levels, and premature wear. Conversely, a unit that is too small will not be able to maintain comfort during cold or very hot days. Proper sizing remains one of the most important elements of a successful HVAC installation.

A GREE outdoor unit installed in a demanding technical environment

The outdoor unit visible in the photo was installed in a space where mechanical precision was essential. Indoor parking and technical areas present particular challenges: limited clearance, presence of existing pipes, low ceilings, vehicle traffic, structural supports, lighting, wiring, drainage, and potential vibrations.

Our refrigeration technicians had to validate several elements before installation:

The strength of the wall mount

The GREE unit was installed on sturdy supports fixed to a structure capable of bearing the weight and vibrations of the device. In a parking environment, it is essential that the installation is stable, safe, and durable. The supports must also allow sufficient access for HVAC maintenance, pressure checks, cleaning, and future interventions.

Clearances around the unit

Even when an outdoor unit is installed in a covered or technical space, it must be able to breathe properly. The fan, exchanger, and service panels require sufficient clearances. Poor air circulation around the unit can harm performance, increase electricity consumption, and reduce the equipment's lifespan.

Managing the refrigerant lines

Connecting the refrigerant lines requires careful execution. The pipes must be protected, properly insulated, and routed to avoid friction, mechanical stress, and improper bends. In this project, the visible environment around the unit already showed several existing installations. Our team therefore paid special attention to order, accessibility, and network protection.

Service access

A well-executed installation must also be planned for the coming years. A technician must be able to access valves, panels, electrical components, and inspection points without having to unnecessarily dismantle elements around the unit. This is an aspect often overlooked by less specialized contractors but makes a big difference during a service call or preventive maintenance.

The technical advantages of the GREE All Match Slim Duct R32

The GREE All Match Slim Duct R32 series is designed for projects where a discreet, efficient, and versatile system is sought. The R32 models are particularly interesting because they use a newer refrigerant, with better energy efficiency compared to several older generations of equipment.

Depending on the chosen model, GREE ducted systems can offer:

  • Heating performance adapted to the Quebec climate, with some models designed to operate down to -30 °C.
  • Energy Star options depending on capacities and configurations.
  • Discreet integration into ceilings, attics, or false ceilings.
  • Low or high static pressure configurations depending on the duct network.
  • Compatibility with various residential, condo, plex, and small commercial space needs.
  • More stable temperature control thanks to inverter technology.
  • A less visually intrusive air distribution than traditional wall units.

At AirGreen, we are GREE Elite dealers, which allows us to offer specialized expertise on GREE installations, including low and high static pressure ducted systems. This expertise is important because a ducted installation requires a deeper understanding than a simple wall-mounted mini-split.

Low static pressure or high static pressure: an important decision

The choice between a low static pressure and high static pressure system depends on the duct network. It is not a matter of general preference but of design.

Low static pressure

A low static pressure system often suits more compact installations, with short ducts, few bends, a limited number of outlets, and simple distribution. It can be perfect for a specific area, a floor, a suite, an open space, or a layout where the indoor unit is close to the diffusion grilles.

High static pressure

A high static pressure system becomes relevant when ducts are longer, when multiple grilles are needed, or when the building layout causes greater pressure losses. In this case, the unit must be able to push air efficiently through the network without compromising comfort or generating excessive noise.

In the Pointe-Calumet project, our analysis focused on the actual building layout, passage constraints, possible diffusion points, and network feasibility. This step helps avoid common problems: poorly served rooms, insufficient air return, noise in the ducts, or performance below expectations.

An AirGreen execution designed for performance, cleanliness, and durability

Installing a GREE ducted system requires coordination among several trades: refrigeration technicians, electricians, ventilation specialists, commissioning technicians, and technical advisors. Each step must be done in the correct order. In Pointe-Calumet, our team worked with a structured method to deliver a clean, safe installation that meets building requirements.

Step 1: site validation and technical routing

Before proceeding, we studied the installation environment. The outdoor unit had to be placed in an area where it would not obstruct traffic, remain accessible, and where the lines could be properly routed to the ducted indoor unit.

This step generally includes:

  • Validation of clearances around the outdoor unit.
  • Verification of possible fastening points.
  • Identification of existing mechanical obstacles.
  • Analysis of the refrigerant line routing.
  • Drainage planning.
  • Coordination with electrical supply.
  • Validation of future access for HVAC maintenance.

A poorly planned ducted installation can become costly to fix. That is why we invest time upfront to limit surprises during the work.

Step 2: installation of the GREE outdoor unit

The GREE outdoor unit was mounted on wall brackets to meet site constraints. The goal was to ensure a stable, clean, and safe installation. In an indoor garage or parking environment, the unit must be placed to avoid impact risks, vibrations transmitted to the structure, and areas where access would be difficult.

The supports used must provide sufficient strength and be installed perfectly aligned. A poorly leveled unit can cause drainage, vibration, or operational problems. Our technicians therefore pay close attention to leveling, fastening, and lower clearance.

Step 3: refrigerant connection and line protection

Refrigerant lines are essential to the performance of a heat pump. They must meet the required diameters, be properly insulated, and be connected according to the manufacturer's procedures. Poor line installation can lead to efficiency loss, noise, refrigerant leaks, or performance issues.

At AirGreen, only qualified technicians handle refrigerants and perform refrigeration connections. We often remind our clients that a HVAC system containing refrigerant should never be installed or modified by an unauthorized person. This is also why we prioritize complete and supervised installations rather than selling equipment without installation.

Step 4: design and connection of ducts

The ducted part of the project requires special attention. The duct network must be designed to deliver the right airflow to the right areas. Final comfort depends as much on the ducts as on the heat pump itself.

Our technicians specifically evaluate:

  • Number of grilles needed.
  • Positioning of air outlets.
  • Location of the air return.
  • Lengths and diameters of ducts.
  • Pressure losses.
  • Insulation of ducts in unconditioned areas.
  • Potential noise related to air speed.
  • Access to filters and internal components.

A well-installed ducted system is mainly noticed by what it does not do: it does not create unpleasant drafts, it does not become noisy, it does not leave certain rooms uncomfortable, and it does not degrade the interior aesthetics.

Step 5: startup, testing, and client explanations

Once the installation is complete, the startup confirms the proper functioning of the system. This step includes basic checks and more technical controls: heating and cooling operation, drainage, noise level, pressure, communication between units, electrical supply, and overall performance.

We also take the time to explain to the client how to use the system. The settings of a ducted heat pump are not always the same as a wall unit. It is important to understand how to manage the modes, ventilation, temperature settings, and operating periods to achieve the best performance.

What the client gains with a well-designed ducted installation

Once the work is completed, the client benefits from a more discreet and better integrated system. In projects like the one in Pointe-Calumet, the advantages are tangible:

More uniform comfort

The air is distributed through ducts, which allows for better distribution in targeted areas. Temperature differences can be reduced when the system is well balanced.

Less visible equipment

For customers who do not want to see a wall unit in their living room, hallway, or main room, the Slim Duct GREE is an excellent option. Only the grilles remain visible.

Better integration in condos and complex spaces

In many buildings in the greater Montreal area, architectural constraints make wall units less practical. Ducted systems sometimes allow these limits to be bypassed with a more elegant finish.

Energy performance

The GREE R32 models and certain Energy Star configurations can help reduce consumption compared to older or less suitable systems. However, actual performance depends on sizing, installation, building insulation, and system use.

Possibility of subsidies

Some eligible equipment can allow customers to benefit from financial aid, depending on current programs and applicable criteria. AirGreen supports its clients in understanding the required documents, especially when the selected heat pump meets the conditions of available programs. Eligibility must always be validated according to the exact model, installation date, and current rules.

Mistakes to avoid with a ducted system

A ducted system can offer excellent comfort, but only when well designed. Several common mistakes often occur in installations done without specialized expertise.

Choosing capacity based only on area

The area alone is not enough. Insulation, windows, orientation, air volume, room usage, and heat loss must also be considered.

Neglecting the air return

Insufficient air return can reduce performance, increase noise, and create unbalanced pressure. In a ducted system, the air return is as important as the outlets.

Using ducts that are too small

Undersized ducts can cause excessive air noise, uneven distribution, and reduced efficiency.

Installing the unit without service access

A device hidden in a ceiling or technical space must remain accessible. Access panels, filter maintenance, and future interventions must be planned.

Forgetting drainage

Condensate drainage is essential in air conditioning. An inadequate slope or a poorly chosen pump can cause leaks, odors, or damage.

The AirGreen approach in complex installations

This project in Pointe-Calumet reflects our way of working well. We do not treat a ducted system as just a device to install. We approach it as a complete heating, ventilation, and air conditioning solution.

Our approach is based on several points:

  • A clear estimate before work begins.
  • Equipment selection adapted to the building.
  • Experienced technicians in HVAC installation.
  • Special attention to the real constraints of the site.
  • A clean and durable installation.
  • Accessible after-sales service.
  • Liability insurance of 5 000 000 $ to work with full confidence.
  • Support for documents related to subsidies when the project is eligible.

Our clients often call us after receiving conflicting advice or being told a project would be too complicated. We have completed many installations in environments where space was limited, duct routes were difficult, or building codes required strict coordination. In Montreal, on the Plateau-Mont-Royal, in condos in Laval, in homes on the South Shore, or in buildings on the North Shore, our experience allows us to offer realistic and well-executed solutions.

Why the GREE ducted series is suitable for projects in the greater Montreal area

The GREE ducted systems meet the needs of owners who want a solution more discreet than a wall-mounted mini-split while retaining the benefits of a modern inverter heat pump. In the greater Montreal area, buildings are very diverse: single-family homes, duplexes, triplexes, condos, townhouses, commercial spaces, extensions, finished basements, and renovated spaces.

A ducted system can be particularly relevant in the following cases:

  • A renovation where visible wall units are to be avoided.
  • A home where several nearby rooms need to be conditioned.
  • A project with a suspended ceiling available.
  • A space where a wall unit would blow directly on a sensitive area.
  • An installation where interior aesthetics are a priority.
  • A building where air distribution needs to be more subtle.

GREE technology also offers a variety of configurations, allowing us to adapt the solution according to the project. The FM Ducted Conduit models, low and high static pressure options, as well as the All Match Slim Duct R32 series, provide appreciable flexibility for custom installations.

Practical advice for Pointe-Calumet homeowners

If you are considering a ducted heat pump in Pointe-Calumet, it is best to prepare certain information before the estimate. This helps speed up the analysis and obtain a more precise recommendation.

Measure the areas to be conditioned

Specify the targeted rooms, their approximate size, and their use. An open living room, a bedroom, an office, or a basement do not always have the same needs.

Check the available spaces

A ducted system requires a location for the indoor unit. This can be a false ceiling, attic, mechanical space, or technical area. Future access must also be planned.

Consider the grilles and air return

Even if the grilles are discreet, their placement strongly influences comfort. Avoid blowing air directly onto a bed, sofa, or workstation.

Request a complete solution

A good quote must include the equipment, ducts, installation, connections, necessary accessories, startup, and important details. At AirGreen, we prioritize clear offers to avoid surprises at the end of the work.

An installation that focuses on invisible comfort

The greatest advantage of a well-installed Slim Duct system is often its discretion. The client enjoys comfort without the equipment dominating the space. This approach is especially appreciated in renovated interiors, condos, architectural projects, and homes where a clean look is desired.

In Pointe-Calumet, this GREE installation demonstrates that a ducted project can be completed even in a demanding technical environment, provided there is a team capable of analyzing constraints and working with precision. The sturdiness of the assembly, duct management, respect for clearances, quality of connections, and commissioning make all the difference.

For AirGreen, every installation is also an opportunity to confirm what sets us apart: real field expertise, clear communication, professional execution, and a deep understanding of HVAC systems adapted to the Quebec climate.

Your numbers

The job tools

Two quick checks with real numbers: what heat costs, and what your current heaters add up to in BTU/h.

Size checkYour electric furnace, in BTU/h
–BTU/h of installed electric heat

    Conversion: 1 W = 3.412 BTU/h. An indication, not a load calculation: baseboards and furnaces are often stronger than the real need, and they can stay as backup. AirGreen confirms the capacity on site.

    The steps

    How the job unfolds

    The main steps of this kind of job at AirGreen. Every house has its quirks: the estimate brings them out.

    Step 1 of 9The on-site estimate

    We look at the ducts, the current indoor module, the electrical panel and the planned spot for the outdoor unit.

    1. The on-site estimateWe look at the ducts, the current indoor module, the electrical panel and the planned spot for the outdoor unit.
    2. The quoteThe equipment combination, capacity and price, in writing. We check whether the combination qualifies for assistance programs.
    3. Getting readyAccess protected, old unit disconnected and removed when it is being replaced.
    4. The indoor moduleElectric furnace or air handler, with its coil, connected to the supply and return ducts.
    5. The outdoor unitOn a level base, raised above the snow, with free space all around.
    6. The refrigerant linesInsulated, they enter through a sealed opening and run to the indoor coil.
    7. Electrical and thermostatDedicated circuits, accessible disconnect, a thermostat that works with the heat pump and the backup heat.
    8. Tests and start-upLeak test, vacuum, start-up, airflow check and a test of both modes.
    9. The walkthroughFilter, thermostat, backup heat in extreme cold: what to know before winter.
    The tour

    What we check on a job like this one

    Each number is a point we check on site. Switch between summer and winter to watch air and heat move.

    Generic diagram: central heat pump, indoor module and ducts

    In summer, the outdoor unit rejects the house's heat outside.

    Generic illustration of this type of installation, not a survey of this job site. Tap a number.

    1. It captures or rejects heat outside. It sits on a level base, above the snow, with free space all around.

    2. The insulated refrigerant lines enter the house through a sealed opening and run to the indoor coil.

    3. A shut-off switch near the outdoor unit isolates it safely for service.

    4. Sitting on the indoor module, it moves heat between the house air and the refrigerant.

    5. Electric furnace or air handler: its fan pushes air through the ducts. The electric backup takes over in extreme cold.

    6. Supply ducts bring air to the rooms; returns bring it back to the unit. Their condition matters as much as the unit's.

    7. It protects the coil and the fan. A dirty filter cuts airflow, so it gets checked regularly.

    8. It runs the heat pump and the backup heat. It must be compatible with the installed system.

    At your place

    Is your home ready?

    Check what applies at your place. A "no" is not a refusal: it is what we sort out during the estimate.

    0 / 6 checked
    Maintenance

    Good habits, once the unit is in place

    Six simple habits that keep the unit going. Your list stays on this device.

    0 / 6 checked
    Through the seasons

    What to do, season by season

    Three habits per season for this unit. They take a few minutes and prevent many calls.

    • Check the indoor module's filter.
    • Clear winter debris from the outdoor unit.
    • Test cooling before the heat arrives.
    For your project

    The right pages, at the right time

    True or false

    Four statements: true or false?

    It all comes down to details you have just seen.

    1. A central heat pump uses the house's ducts.

    2. In extreme cold, electric backup heat can take over.

    3. The filter only gets changed when the unit breaks down.

    4. You can reuse the old unit's size without checking.

    Frequently asked questions

    What people ask us about this kind of work

    11 questions
    Can I keep my current ducts?
    Often, yes: the central heat pump connects to the existing ducts. We check their condition and size during the estimate.
    What happens in extreme cold?
    The indoor module (furnace or air handler) works with the central heat pump and takes over in extreme cold.
    Furnace, air handler, ducted: what is the difference?
    The furnace or air handler is the indoor module of the central system. A ducted system hides in the ceiling: all you see are small supply grilles.
    Are there grants?
    Depending on the equipment and your situation, assistance programs may apply. AirGreen checks the exact combination before quoting an amount. See the grants.
    Do I need a permit?
    Rules vary from city to city. See permits and by-laws, and we check for your address.
    How much can I save?
    Hydro-Québec says a heat pump can be up to three times more efficient than baseboards for heating in the colder months. The result depends on the house, the climate and how it is used.
    How is the LogisVert assistance calculated?
    For ENERGY STAR cold-climate certified heat pumps, Hydro-Québec lists assistance of $120 per 1,000 BTU/h of heating capacity at −8 °C. AirGreen checks the exact model before quoting an amount; only Hydro-Québec confirms the assistance granted. See the grants.
    Will my current thermostat work?
    Not always: the thermostat has to run the heat pump and the backup heat. We check compatibility during the estimate.
    Central or wall units: which one?
    If the house has ducts in good shape, a central system heats and cools every room at once. Without ducts, wall units or a multi-zone are often simpler. We compare on site.
    Does AirGreen hold the required licences?
    Yes. AirGreen holds RBQ licence 5645-9605-01, subclasses 15.8 Ventilation, 15.10 Refrigeration and 16 Electricity.
    Is the estimate free?
    Yes. The on-site estimate is free and the quote follows within 24 hours. Book my free estimate.

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    Text and photo: a real AirGreen Climatisation & Chauffage job. The diagrams are generic illustrations of the type of installation, not a survey of this job site. Sources of the added figures: airgreen.ca product pages (NEEP / AHRI performance), Hydro-Québec (Heat pumps page, LogisVert, read on 13 October 2026), Régie de l’énergie (rate D as of 1 April 2026).

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