Project

Installation of a GREE All Match Slim Duct R32 Ducted Heat Pump in Saint-François, Laval: Discreet Comfort with Integrated Ducts

In Saint-François, AirGreen installed a GREE Slim Duct R32 ducted heat pump with a discreet ceiling diffuser, for uniform, quiet comfort perfectly integrated into the space.

By AirGreen Climatisation & Chauffage Admin12 min read
Installation of a GREE All Match Slim Duct R32 Ducted Heat Pump in Saint-François, Laval: Discreet Comfort with Integrated Ducts
Installation of a GREE All Match Slim Duct R32 Ducted Heat Pump in Saint-François, Laval: Discreet Comfort with Integrated Ducts
–chapters in this story
12 minreading time
–type of installation
2026year published
The tour

Take a tour of the installation

Each number is a point we check on site. Switch between summer and winter to watch air and heat move.

Generic diagram: central heat pump, indoor module and ducts

In summer, the outdoor unit rejects the house's heat outside.

Generic illustration of this type of installation, not a survey of this job site. Tap a number.

  1. It captures or rejects heat outside. It sits on a level base, above the snow, with free space all around.

  2. The insulated refrigerant lines enter the house through a sealed opening and run to the indoor coil.

  3. A shut-off switch near the outdoor unit isolates it safely for service.

  4. Sitting on the indoor module, it moves heat between the house air and the refrigerant.

  5. Electric furnace or air handler: its fan pushes air through the ducts. The electric backup takes over in extreme cold.

  6. Supply ducts bring air to the rooms; returns bring it back to the unit. Their condition matters as much as the unit's.

  7. It protects the coil and the fan. A dirty filter cuts airflow, so it gets checked regularly.

  8. It runs the heat pump and the backup heat. It must be compatible with the installed system.

The job

A ducted installation designed to disappear into the decor while improving comfort

In Saint-François, in the east of Laval, our AirGreen team completed a particularly interesting HVAC installation: the integration of a GREE All Match Slim Duct R32 ducted heat pump with air distribution through hidden ducts and a discreet ceiling diffuser. The client’s desired result was clear: to achieve the comfort of a high-performance heat pump without adding a visible wall unit in the room.

This type of project is increasingly requested in residences, condos, and apartments where interior aesthetics matter as much as performance. Unlike a wall air conditioner or a wall heat pump, a ducted system allows the indoor unit to be hidden in a false ceiling, a ceiling cavity, an accessible attic, or a technical space, then distributes air through small grilles or diffusers. In this specific case, the round air outlet installed in the ceiling naturally integrates into the room, just above the glazed area, a strategic location to manage temperature variations near the windows.

Why a GREE ducted system was better suited than a wall unit

The client wanted to improve comfort without changing the overall appearance of the room. A wall unit would have been visible, would have imposed more restrictive positioning on the wall, and could possibly have interfered with the window treatment. Choosing a GREE ducted system allowed for a more discreet, integrated solution better suited to the interior layout.

In a residence in Saint-François, where several houses have elongated rooms, extensions, ceilings with drops, or spaces near windows more sensitive to temperature variations, the design of the air network becomes essential. A ducted heat pump is not just about installing a machine: you have to think about the air path, static pressure, noise, drainage, access for HVAC maintenance, the position of the outdoor unit, and ease of service after installation.

The role of the ceiling diffuser: small detail, big difference

The diffuser visible on the ceiling is not just an aesthetic finish. It directly influences how the air mixes in the room. In this installation, its positioning above the curtain area helps better manage solar heat in summer and the cold wall sensation in winter. The air is distributed without an uncomfortable direct jet toward the occupants, which is one of the great advantages of a well-designed system.

We also paid special attention to visual discretion. The room maintained its residential appearance, without a large visible casing or bulky equipment. This is exactly what many customers look for with GREE ducted heat pumps: constant comfort, but almost invisible.

Low or high static pressure: a technical choice not to be improvised

The GREE range offered by AirGreen includes several options for ducted systems, including low static pressure and high static pressure models, as well as the GREE All Match Slim Duct R32 series in various capacities, such as 9,000, 12,000, 18,000, 24,000, 30,000, and 36,000 BTU. The right choice rarely depends on a single factor. You need to consider:

  • area to be covered;
  • number of air outlets;
  • length and diameter of the ducts;
  • pressure losses;
  • desired noise level;
  • home insulation;
  • sun exposure;
  • possible location of the indoor unit;
  • service accessibility.

In this project in Saint-François, the goal was not just to push a lot of air. It was necessary to achieve a stable, comfortable, and quiet airflow, with careful integration. This is where our experience as a GREE Elite dealer becomes important: the real performance of a ducted heat pump depends as much on the product as on the design of the network.

The advantages of the GREE All Match Slim Duct R32

The GREE All Match Slim Duct R32 series is particularly interesting for discreet residential installations. The slim format facilitates integration in areas where space is limited, while the refrigerant R32 allows a more current approach to HVAC efficiency and design. Depending on the chosen model, some GREE configurations can offer heating performance suited to the Quebec climate, with models designed to operate at very low temperatures, sometimes down to -30 °C depending on the series and application.

For an owner in Laval, this means that a ducted system can serve both for summer cooling and heating during much of the cold season. All with more uniform diffusion than a single wall outlet, especially when the network is well balanced.

A clean installation despite the constraints of a finished ceiling

Ducted projects often require more precision than a standard wall installation. Here, the space around the finished ceiling demanded a meticulous approach. A cut too wide, a poorly positioned diffuser, or a misaligned duct would have compromised the final appearance. Our team therefore worked carefully to respect the existing envelope and avoid unnecessary touch-ups.

One of the main challenges in this type of installation is coordinating three aspects at the same time: aesthetics, air distribution efficiency, and future technical access. It is not enough to hide the equipment; it must also be maintainable. That is why we always plan reasonable access to components that may require inspection, such as the drain, connections, filters, or control elements.

Drainage, slope, and condensation: a critical point often underestimated

In any ducted HVAC installation, managing condensation is a major point. A heat pump in cooling mode produces condensation water that must be properly drained. In some cases, a natural slope is sufficient. In others, a drainage pump may be necessary. The wrong choice can cause noise, overflows, or avoidable service calls.

For this installation in Saint-François, we validated the drainage path before finalizing the location of the air outlet and the indoor unit. This preventive step is part of our working method: better planning before installation to avoid costly corrections afterward.

More stable comfort near the windows

The photo of the diffuser clearly shows one of the benefits of this setup: treating an area near a window and a curtain, where temperature differences are often more pronounced. In summer, the sun can quickly warm this area. In winter, the glazing can create a cold sensation, even when the ambient temperature seems correct on the thermostat.

A well-positioned air outlet helps stabilize this area. The comfort felt improves not only through temperature but also through air circulation. This is often what clients notice after installation: fewer hot spots, fewer cold zones, and a room that becomes more pleasant to use all day long.

What this project in Saint-François shows about AirGreen’s expertise

At AirGreen, we install HVAC systems in Montreal, Laval, Longueuil, on the North Shore and the South Shore, with special attention to details that truly change the final result. A successful ducted installation is not judged only by the brand of the machine or the BTU capacity. It is judged by the comfort achieved, noise level, visual integration, ease of maintenance, and client satisfaction after several weeks of use.

An approach tailored to houses, condos, and apartments in Laval

In the Saint-François area, there are very different properties: single-family homes, condos, multiplexes, interior renovations, extensions, and housing with ceiling constraints. This diversity requires real adaptability. A system that works well in an open bungalow will not necessarily be the right choice in a condo with finished ceilings or in a room divided by load-bearing walls.

Before recommending a GREE ducted heat pump, we assess the full context: structure, access, client needs, insulation, acceptable noise, location of the outdoor unit, piping distance, electrical supply, and interior finishing constraints. This analysis allows us to propose a coherent system rather than a generic solution.

Common mistakes to avoid with a ducted system

A ducted system can offer excellent comfort, but only if it is properly designed. Here are the mistakes we often see when projects are not planned by a specialized team:

  • choosing a BTU capacity that is too high thinking it will yield better results;
  • installing too few air outlets for the room configuration;
  • neglecting pressure losses in the ducts;
  • positioning the diffuser too close to an obstacle;
  • forgetting access for maintenance;
  • underestimating condensation drainage;
  • not considering the noise level;
  • installing the indoor unit in a space that is too difficult to access;
  • choosing a high-pressure model when a low-pressure model would be more appropriate, or vice versa.

These details may seem technical, but they have a direct impact on daily comfort. A good ducted system must be quiet, stable, efficient, and easy to live with.

Subsidies and eligibility: verify the exact model before promising an amount

Some GREE heat pump models may be eligible for subsidy programs, notably depending on their certification, capacity, and indoor/outdoor combination. However, it is essential to verify the exact model, the AHRI number when applicable, the complete installation, and the criteria in effect at the time of the project.

At AirGreen, we help our clients better understand eligibility criteria and prepare the necessary information after installation. We always remind that a subsidy should not be the only decision criterion. The right choice must first meet comfort, performance, and building integration needs.

A discreet finish that enhances the space

In this project, the success is evident precisely because the system does not dominate the room. The round diffuser on the ceiling remains discreet, the air distribution is integrated, and the client enjoys modern comfort without compromising their decor. For many homeowners, this is the main argument for a ducted heat pump: to obtain an advanced technical solution without giving the room a mechanical or commercial appearance.

This type of installation is also relevant for bedrooms, living rooms, home offices, high-end condos, small businesses, and spaces where interior appearance is important. In Laval, as in Montreal or on the North Shore, we often receive requests from clients who want to avoid visible wall units. Ducted systems then become an option to seriously consider.

Why work with AirGreen for a GREE ducted installation

AirGreen combines field experience, knowledge of GREE products, and a rigorous installation method. Our status as a GREE Elite dealer allows us to better support customers in choosing systems, installation, and after-sales service. We also carry a $5,000,000 liability insurance, a reassuring point for homeowners, building managers, and condominium associations.

Our teams are used to complex installations: finished ceilings, restricted access, condos, short ducts, longer ducts, outdoor units to be carefully positioned, acoustic constraints, and precise aesthetic demands. Each project is handled according to the building’s reality, not according to a one-size-fits-all recipe.

The final result: comfort, discretion, and confidence

This installation of a GREE All Match Slim Duct R32 ducted heat pump in Saint-François perfectly illustrates what we aim to deliver: a high-performance, discreet, neatly integrated system designed to last. The client gets an efficient heating and cooling solution, with an elegant ceiling air outlet, better air distribution, and a finish that respects the existing space.

For homeowners who hesitate between a wall air conditioner, a wall heat pump, or a ducted system, this project shows that there is a very interesting third option: invisible comfort, custom-designed, installed by a team that understands both mechanics and interior architecture.

At AirGreen, we serve Saint-François, Laval, Montreal, Longueuil, the North Shore and the South Shore with HVAC solutions tailored to the real needs of customers. A well-chosen and well-installed GREE ducted heat pump can transform the comfort of a room without changing its appearance. This is exactly what this project demonstrates.

The steps

The big day, step by step

The main steps of this kind of job at AirGreen. Every house has its quirks: the estimate brings them out.

Step 1 of 9The on-site estimate

We look at the ducts, the current indoor module, the electrical panel and the planned spot for the outdoor unit.

  1. The on-site estimateWe look at the ducts, the current indoor module, the electrical panel and the planned spot for the outdoor unit.
  2. The quoteThe equipment combination, capacity and price, in writing. We check whether the combination qualifies for assistance programs.
  3. Getting readyAccess protected, old unit disconnected and removed when it is being replaced.
  4. The indoor moduleElectric furnace or air handler, with its coil, connected to the supply and return ducts.
  5. The outdoor unitOn a level base, raised above the snow, with free space all around.
  6. The refrigerant linesInsulated, they enter through a sealed opening and run to the indoor coil.
  7. Electrical and thermostatDedicated circuits, accessible disconnect, a thermostat that works with the heat pump and the backup heat.
  8. Tests and start-upLeak test, vacuum, start-up, airflow check and a test of both modes.
  9. The walkthroughFilter, thermostat, backup heat in extreme cold: what to know before winter.
Your numbers

What would it look like at your place?

Two quick checks with real numbers: what heat costs, and what your current heaters add up to in BTU/h.

Size checkYour electric furnace, in BTU/h
–BTU/h of installed electric heat

    Conversion: 1 W = 3.412 BTU/h. An indication, not a load calculation: baseboards and furnaces are often stronger than the real need, and they can stay as backup. AirGreen confirms the capacity on site.

    Mistakes avoided

    Four mistakes we do not make

    Flip each card to see what we do instead.

    Going further

    Your own project, step by step

    Through the seasons

    What to do, season by season

    Three habits per season for this unit. They take a few minutes and prevent many calls.

    • Check the indoor module's filter.
    • Clear winter debris from the outdoor unit.
    • Test cooling before the heat arrives.
    At your place

    Is your home ready?

    Check what applies at your place. A "no" is not a refusal: it is what we sort out during the estimate.

    0 / 6 checked
    True or false

    Four statements: true or false?

    It all comes down to details you have just seen.

    1. A central heat pump uses the house's ducts.

    2. In extreme cold, electric backup heat can take over.

    3. The filter only gets changed when the unit breaks down.

    4. You can reuse the old unit's size without checking.

    Frequently asked questions

    What people ask us about this kind of work

    11 questions
    Can I keep my current ducts?
    Often, yes: the central heat pump connects to the existing ducts. We check their condition and size during the estimate.
    What happens in extreme cold?
    The indoor module (furnace or air handler) works with the central heat pump and takes over in extreme cold.
    Furnace, air handler, ducted: what is the difference?
    The furnace or air handler is the indoor module of the central system. A ducted system hides in the ceiling: all you see are small supply grilles.
    Are there grants?
    Depending on the equipment and your situation, assistance programs may apply. AirGreen checks the exact combination before quoting an amount. See the grants.
    Do I need a permit?
    Rules vary from city to city. See permits and by-laws, and we check for your address.
    How much can I save?
    Hydro-Québec says a heat pump can be up to three times more efficient than baseboards for heating in the colder months. The result depends on the house, the climate and how it is used.
    How is the LogisVert assistance calculated?
    For ENERGY STAR cold-climate certified heat pumps, Hydro-Québec lists assistance of $120 per 1,000 BTU/h of heating capacity at −8 °C. AirGreen checks the exact model before quoting an amount; only Hydro-Québec confirms the assistance granted. See the grants.
    Will my current thermostat work?
    Not always: the thermostat has to run the heat pump and the backup heat. We check compatibility during the estimate.
    Central or wall units: which one?
    If the house has ducts in good shape, a central system heats and cools every room at once. Without ducts, wall units or a multi-zone are often simpler. We compare on site.
    Does AirGreen hold the required licences?
    Yes. AirGreen holds RBQ licence 5645-9605-01, subclasses 15.8 Ventilation, 15.10 Refrigeration and 16 Electricity.
    Is the estimate free?
    Yes. The on-site estimate is free and the quote follows within 24 hours. Book my free estimate.

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    Text and photo: a real AirGreen Climatisation & Chauffage job. The diagrams are generic illustrations of the type of installation, not a survey of this job site. Sources of the added figures: airgreen.ca product pages (NEEP / AHRI performance), Hydro-Québec (Heat pumps page, LogisVert, read on 13 October 2026), Régie de l’énergie (rate D as of 1 April 2026).

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