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Installation of a GREE All Match Slim Duct R32 ducted heat pump with ductwork in Sainte-Catherine on the South Shore

AirGreen installs a GREE ducted heat pump in Sainte-Catherine with a round ceiling diffuser, discreet ductwork, uniform comfort, and neat HVAC integration.

By AirGreen Climatisation & Chauffage Admin13 min read
Installation of a GREE All Match Slim Duct R32 ducted heat pump with ductwork in Sainte-Catherine on the South Shore
Installation of a GREE All Match Slim Duct R32 ducted heat pump with ductwork in Sainte-Catherine on the South Shore
Generic diagram: central heat pump, indoor module and ducts

In summer, the outdoor unit rejects the house's heat outside.

Generic illustration of this type of installation, not a survey of this job site. Tap a number.

  1. It captures or rejects heat outside. It sits on a level base, above the snow, with free space all around.

  2. The insulated refrigerant lines enter the house through a sealed opening and run to the indoor coil.

  3. A shut-off switch near the outdoor unit isolates it safely for service.

  4. Sitting on the indoor module, it moves heat between the house air and the refrigerant.

  5. Electric furnace or air handler: its fan pushes air through the ducts. The electric backup takes over in extreme cold.

  6. Supply ducts bring air to the rooms; returns bring it back to the unit. Their condition matters as much as the unit's.

  7. It protects the coil and the fan. A dirty filter cuts airflow, so it gets checked regularly.

  8. It runs the heat pump and the backup heat. It must be compatible with the installed system.

A discreet GREE ducted solution, integrated into the ceiling, for uniform comfort in Sainte-Catherine

In Sainte-Catherine, on the South Shore, AirGreen completed an installation where comfort had to be felt without imposing the visible presence of a wall unit in the room. The client was looking for a heating and air conditioning solution capable of efficiently serving the space while respecting the existing interior layout. The choice of a GREE All Match Slim Duct R32 ducted heat pump therefore emerged as a very coherent technical response: the indoor unit is hidden in a technical space, then the air is distributed through ducts to a diffuser recessed in the ceiling.

The photo taken at the end of the work shows precisely what many clients look for when they talk to us about a Slim Duct or Ductable system: a round diffuser, neatly integrated into the ceiling, above a window, with minimal visual presence. Unlike a traditional wall air conditioner, no visible device occupies a wall or disrupts the aesthetic balance of the room. Comfort comes from the ceiling, in a gentler, more discreet way, better integrated into the interior architecture.

This type of HVAC installation requires a very different expertise than a simple wall mount. Behind this discreet diffuser are several important decisions: the choice of capacity, the available static pressure, the duct routing, the location of the vents, condensate management, acoustic insulation, access to the unit for HVAC maintenance, and full commissioning. At AirGreen, we treat each ducted system as a design project, not as a machine to be installed quickly.

Why a ducted system was ideal for this residence

In this residence in Sainte-Catherine, the visible space in the photo presents a common constraint: a wide window, curtains, a wall area already occupied, and a ceiling offering a better integration possibility. Installing a wall unit above or near the window could have created a less harmonious visual effect, complicated air diffusion, or disrupted the room layout. The GREE ducted system allowed these limits to be bypassed by using the ceiling as the diffusion point.

The round diffuser installed in the ceiling was chosen to ensure better air distribution adapted to the room. Its positioning near the window is not accidental. Windows often represent a sensitive area for heating and air conditioning: in winter, they can create a cold wall sensation; in summer, they can contribute to heat gains, especially when sun exposure is significant. By placing an air outlet strategically, we can improve the comfort felt near this area without creating an unpleasant air draft directly on the occupants.

The GREE All Match Slim Duct R32 ducted heat pump is well suited for this type of project because it allows discreet integration with short or more elaborate ducts depending on the configuration. The GREE ducted range offered by AirGreen includes several capacities, notably 9,000 BTU, 12,000 BTU, 18,000 BTU, 24,000 BTU, 30,000 BTU, and 36,000 BTU, which allows adapting the solution to the area, insulation, number of rooms to serve, and client expectations. In a ducted installation, the right choice is never just about the number of BTUs: it also depends on the air network.

A clean integration in an already furnished room

This project required particular attention to finishing. The diffuser had to be installed neatly, without giving the impression of an improvised addition. In renovation or residential improvement projects, the final aesthetic is often as important as technical performance. A ducted system is precisely appreciated because it preserves the room’s appearance.

Our technicians therefore worked carefully to achieve a clean finish around the diffuser. The goal was for the installation to look natural in the ceiling, with a well-aligned and well-positioned grille. This detail may seem simple, but it reflects an important difference between a quick installation and a truly professional one.

The presence of curtains and a rod near the diffusion area was also taken into account. A poorly oriented diffuser or one too close to an obstacle can disrupt air movement. In this case, the positioning was designed to maintain effective circulation while preventing the curtains from interfering with distribution. This type of on-site adjustment allows real comfort beyond the technical data shown on a product sheet.

The difference between a wall heat pump and a Slim Duct system

Many homeowners naturally compare a wall heat pump and a ducted heat pump. Both solutions can heat and cool effectively, but they do not address the same priorities.

A wall unit is often simpler to install and more straightforward to use. It suits many residences very well. However, it remains visible and its air outlet is concentrated in a specific area. A Slim Duct system, on the other hand, allows hiding the indoor unit and distributing air through one or more vents. This gives a more integrated comfort impression, especially in rooms where aesthetics, silence, and uniformity are important.

In Sainte-Catherine, the client specifically wanted to avoid the effect of a visible device. The ceiling diffuser allows for a more understated result. The system becomes almost invisible, but its effect is quickly felt: more stable temperature, better comfort near the window, less wall clutter, and better layout flexibility.

The essential role of static pressure

In a ducted installation, static pressure is a central element. It determines the unit’s ability to push air through ducts, bends, fittings, and diffusers. An error at this level can cause insufficient airflow, noise, poor distribution, or performance below expectations.

AirGreen offers different types of GREE systems, including models with low static pressure and high static pressure. The choice depends on the network length, number of outlets, route complexity, and building configuration. For a single outlet or a very short network, a low static pressure system may be appropriate. For multiple diffusers or a more demanding route, higher static pressure may be necessary.

In this installation in Sainte-Catherine, we paid particular attention to the coherence between the indoor unit, the duct, and the diffuser. The goal was to achieve comfortable airflow, without excessive noise or unnecessary restriction. A round diffuser like the one visible in the photo must be properly supplied to offer stable air movement. Too little air and comfort becomes insufficient; too much speed and the client may feel an unpleasant draft.

GREE All Match Slim Duct R32: a flexible solution for South Shore homes

The GREE All Match Slim Duct R32 series is designed for projects where discreet integration is a priority. Its ducted format allows installation in spaces where a wall unit would not be ideal: false ceiling, accessible attic, technical corridor, space above a room, service area, or other suitable location.

The refrigerant R32, used in recent models of this range, fits into a more current approach to energy efficiency. The GREE models offered by AirGreen can be available in different capacities and configurations, with options adapted to residential and sometimes commercial needs. Some selected GREE models can offer heating performance suited to Quebec winters, with capacities designed for very cold temperatures depending on the exact configuration.

For clients in Sainte-Catherine, Longueuil, Brossard, Saint-Constant, Candiac, Montreal, Laval, the North Shore and the South Shore, this flexibility is very useful. Each building has its constraints: lower ceilings, limited technical spaces, restricted access, walls already occupied, condominiums with specific rules, or renovations where the final appearance must remain impeccable. A well-designed ducted system allows reconciling these constraints with reliable daily comfort.

Key steps, mistakes to avoid, and the added value of AirGreen

An installation that starts before the equipment arrives

For AirGreen, a good installation begins with project analysis. Before recommending a GREE ducted system, we assess the space to be treated, heating needs, air conditioning expectations, possible location of the indoor unit, and duct route. We also check elements that can influence the result: insulation, window orientation, ceiling height, natural air circulation, access constraints, and condensate drain location.

In this residence in Sainte-Catherine, the area near the window represented a strategic point. The diffuser had to contribute to comfort without interfering with room use. A poor position could have created too direct blowing, noticeable noise, or ineffective diffusion. The final positioning allowed maintaining a discreet finish while ensuring good functionality.

Condensate management: a detail that protects the house

In cooling mode, a ducted indoor unit produces condensation water. This water must be reliably drained. In hidden systems, this point is particularly important because poor drainage can cause ceiling damage, safety shutdowns, or moisture problems.

Our technicians therefore pay particular attention to the drain slope, the choice of drainage route, and, when necessary, the use of a suitable condensate pump. The goal is simple: the system must operate efficiently but also protect the building. A discreet installation must never become difficult to monitor or maintain.

Common mistakes with ducted systems

Ducted systems are very efficient when the design is rigorous. However, some mistakes can significantly reduce the quality of the result.

The first mistake is choosing the machine solely based on BTU capacity. An ill-suited capacity can cause short cycles, uneven comfort, or less favorable consumption. The building, air network, and actual use must be considered.

The second mistake is neglecting the diffuser. A poorly chosen grille or diffuser can create noise, poor air direction, or discomfort. In this installation, the round ceiling diffuser was integrated with comfort and aesthetics in mind.

The third mistake is hiding the unit without providing access for HVAC maintenance. Even if the system is discreet, it must remain accessible for filter cleaning, inspections, drain, and technical interventions.

The fourth mistake is underestimating the importance of duct sealing. An air leak in a ducted network reduces system efficiency and can cause unnecessary losses. Connections must be well made, well fixed, and properly insulated when the situation requires it.

Subsidies and eligibility: a check to do model by model

Subsidy programs, such as those related to Hydro-Québec, can represent an interesting financial advantage for certain heat pump projects. However, eligibility always depends on the exact model, its certification, performance, installed capacity, and the rules in effect at the time of the work.

For GREE All Match Slim Duct R32 systems, AirGreen can assist the client in verifying the necessary information. We provide relevant documents when the model is eligible and help understand administrative requirements. However, it is important never to base the entire project solely on the subsidy. Comfort, reliability, aesthetics, installation quality, and ease of maintenance must remain central to the decision.

Why AirGreen is a solid partner for ducted projects

AirGreen is a GREE Elite dealer, which allows us to work with specialized expertise on GREE systems, including ducted models, low or high static pressure configurations, and the All Match Slim Duct R32 series. This experience translates on the ground into better understanding of constraints, more structured installation, and faster after-sales service.

We regularly operate on the South Shore, notably in Sainte-Catherine, Longueuil, Brossard, Candiac, Saint-Constant, Boucherville, Varennes, and several surrounding areas. We know the realities of houses in the region: sometimes limited technical spaces, partial renovations, multi-story houses, finished basements, condominiums with particular requirements, and clients very attentive to finishing.

Our approach is based on clarity. Before the work, we explain options, limits, potential costs, and steps. During installation, we protect the premises and work precisely. After commissioning, we explain to the client how to use the system to achieve stable comfort. This method is particularly important for ducted systems because much of the work remains hidden after installation.

A discreet result, but technically complete

This installation in Sainte-Catherine clearly illustrates the value of a GREE ducted heat pump when it is properly designed and installed. The round diffuser visible in the ceiling represents the visible part of a much more complete job: machine choice, duct integration, diffusion positioning, drainage management, airflow control, finishing, and client explanation.

For an owner who wants to improve comfort without installing a visible wall unit, the GREE All Match Slim Duct R32 system offers a very interesting option. It allows preserving interior aesthetics while benefiting from an effective heating and air conditioning solution. On the South Shore, as in Montreal, Laval, Longueuil, and on the North Shore, this type of HVAC installation meets a growing demand: achieving efficient comfort, but intelligently integrated.

The steps

How it goes, from the first call to the end

The main steps of this kind of job at AirGreen. Every house has its quirks: the estimate brings them out.

Step 1 of 9The on-site estimate

We look at the ducts, the current indoor module, the electrical panel and the planned spot for the outdoor unit.

  1. The on-site estimateWe look at the ducts, the current indoor module, the electrical panel and the planned spot for the outdoor unit.
  2. The quoteThe equipment combination, capacity and price, in writing. We check whether the combination qualifies for assistance programs.
  3. Getting readyAccess protected, old unit disconnected and removed when it is being replaced.
  4. The indoor moduleElectric furnace or air handler, with its coil, connected to the supply and return ducts.
  5. The outdoor unitOn a level base, raised above the snow, with free space all around.
  6. The refrigerant linesInsulated, they enter through a sealed opening and run to the indoor coil.
  7. Electrical and thermostatDedicated circuits, accessible disconnect, a thermostat that works with the heat pump and the backup heat.
  8. Tests and start-upLeak test, vacuum, start-up, airflow check and a test of both modes.
  9. The walkthroughFilter, thermostat, backup heat in extreme cold: what to know before winter.
Your numbers

And at your place?

Two quick checks with real numbers: what heat costs, and what your current heaters add up to in BTU/h.

Size checkYour electric furnace, in BTU/h
–BTU/h of installed electric heat

    Conversion: 1 W = 3.412 BTU/h. An indication, not a load calculation: baseboards and furnaces are often stronger than the real need, and they can stay as backup. AirGreen confirms the capacity on site.

    Through the seasons

    What to do, season by season

    Three habits per season for this unit. They take a few minutes and prevent many calls.

    • Check the indoor module's filter.
    • Clear winter debris from the outdoor unit.
    • Test cooling before the heat arrives.
    And at your place?

    Which type of equipment for your project?

    Pick what looks like your need.

    Mistakes avoided

    Four mistakes we do not make

    Flip each card to see what we do instead.

    Frequently asked questions

    What people ask us about this kind of work

    11 questions
    Can I keep my current ducts?
    Often, yes: the central heat pump connects to the existing ducts. We check their condition and size during the estimate.
    What happens in extreme cold?
    The indoor module (furnace or air handler) works with the central heat pump and takes over in extreme cold.
    Furnace, air handler, ducted: what is the difference?
    The furnace or air handler is the indoor module of the central system. A ducted system hides in the ceiling: all you see are small supply grilles.
    Are there grants?
    Depending on the equipment and your situation, assistance programs may apply. AirGreen checks the exact combination before quoting an amount. See the grants.
    Do I need a permit?
    Rules vary from city to city. See permits and by-laws, and we check for your address.
    How much can I save?
    Hydro-Québec says a heat pump can be up to three times more efficient than baseboards for heating in the colder months. The result depends on the house, the climate and how it is used.
    How is the LogisVert assistance calculated?
    For ENERGY STAR cold-climate certified heat pumps, Hydro-Québec lists assistance of $120 per 1,000 BTU/h of heating capacity at −8 °C. AirGreen checks the exact model before quoting an amount; only Hydro-Québec confirms the assistance granted. See the grants.
    Will my current thermostat work?
    Not always: the thermostat has to run the heat pump and the backup heat. We check compatibility during the estimate.
    Central or wall units: which one?
    If the house has ducts in good shape, a central system heats and cools every room at once. Without ducts, wall units or a multi-zone are often simpler. We compare on site.
    Does AirGreen hold the required licences?
    Yes. AirGreen holds RBQ licence 5645-9605-01, subclasses 15.8 Ventilation, 15.10 Refrigeration and 16 Electricity.
    Is the estimate free?
    Yes. The on-site estimate is free and the quote follows within 24 hours. Book my free estimate.
    Going further

    Useful pages for what comes next

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    Text and photo: a real AirGreen Climatisation & Chauffage job. The diagrams are generic illustrations of the type of installation, not a survey of this job site. Sources of the added figures: airgreen.ca product pages (NEEP / AHRI performance), Hydro-Québec (Heat pumps page, LogisVert, read on 13 October 2026), Régie de l’énergie (rate D as of 1 April 2026).

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