Project

Installation of a ForestAir E24 wall-mounted heat pump in Les Cèdres

AirGreen installs a ForestAir E24 wall-mounted heat pump in Les Cèdres with an elevated outdoor support, inverter technology, and performance adapted to Quebec’s climate for year-round comfort.

By AirGreen Climatisation & Chauffage Admin7 min read
Installation of a ForestAir E24 wall-mounted heat pump in Les Cèdres
Installation of a ForestAir E24 wall-mounted heat pump in Les Cèdres
Generic diagram: wall-mounted heat pump, indoor and outdoor units

In summer, the outdoor unit rejects the house's heat outside.

Generic illustration of this type of installation, not a survey of this job site. Tap a number.

  1. Mounted level on a wall plate, high enough for the air to reach the whole room, with enough space around it to slide the filters out easily.

  2. The refrigerant lines, the communication cable and the drain go through the wall in a single opening, sealed against water, cold air and insects.

  3. Two insulated copper pipes connect the two units. Outside, a line cover can protect them from sun, knocks and weather.

  4. A shut-off switch near the outdoor unit isolates it safely for service. It must stay accessible at all times.

  5. The compressor and the fan. In heating mode it captures heat from the outdoor air, even in winter, and moves it inside.

  6. On the ground or on the wall, it keeps the unit above accumulated snow. The unit stays clear and defrost water can drain away.

  7. The fan needs to blow freely. Storage, a fence or a wall too close, and efficiency drops while noise goes up.

A ForestAir E24 installation designed to maximize the comfort of a home in Les Cèdres

At AirGreen, we regularly carry out installations of ductless heat pumps adapted to Quebec’s climate, particularly in the areas of Les Cèdres, Vaudreuil-Soulanges, Montreal, Laval, Longueuil, the North Shore, and the South Shore. Every project has its own particularities: outdoor unit location, architectural constraints, airflow, electrical supply, and the pursuit of the best energy efficiency.

This installation in Les Cèdres showcases a ForestAir E24 ductless heat pump, a solution designed to provide efficient heating in winter while ensuring comfortable cooling during the warmer months of the year.

Upon examining the installation, several elements demonstrate the importance of a professional approach: the outdoor unit was installed on an elevated aluminum structure, securely anchored to the ground, with vibration-dampening supports to limit noise transmission to the home. Its positioning against the brick wall was also carefully planned to ensure good airflow around the condenser.

A ForestAir E24 heat pump suited to Quebec winters

The ForestAir E24 is one of the models favored by homeowners looking for a high-efficiency ductless heat pump capable of operating in Quebec’s winter conditions.

This model uses inverter technology, allowing the compressor to adjust its output according to the home’s actual needs. Unlike older systems that constantly start and stop, an inverter heat pump modulates its operation to maintain a more stable temperature.

Technical specifications of the ForestAir E24

The ForestAir E24 installed in Les Cèdres offers, among other features:

  • Rated capacity: 12,000 BTU/h
  • Variable-speed inverter technology
  • Low-global-warming-potential R-454B refrigerant
  • Heating and cooling function
  • High energy rating with ENERGY STAR® certification
  • Operation adapted to Quebec’s cold climate
  • Optimized performance for winter temperatures

This 12,000 BTU/h capacity is especially suitable for spaces requiring efficient heating and cooling, such as medium-sized homes, additions, specific floors, or areas where the existing heating system is not sufficiently effective.

An outdoor installation completed with particular attention to detail

Installing a wall-mounted heat pump in Les Cèdres is not simply a matter of mounting a unit on a wall. The quality of the work depends heavily on the equipment’s positioning and the methods used.

In this project, the ForestAir outdoor unit was installed on a raised metal base. This configuration offers several important advantages:

Protection against snow and ice

In Quebec, snow accumulation can significantly reduce the performance of a poorly positioned heat pump. A unit placed too close to the ground may be affected by:

  • snow accumulation around the fan;
  • ice from defrost cycles;
  • improper drainage of condensation water.

The structure used in this installation keeps a safe distance between the unit and the ground, thereby improving natural drainage and reducing risks associated with winter conditions.

Vibration and noise reduction

Another visible feature of this installation is the use of brackets designed to stabilize the equipment.

A modern inverter heat pump is generally quiet, but improper mechanical installation can cause:

  • vibrations transmitted to the building;
  • resonance noises in the walls;
  • premature wear of certain components.

At AirGreen, we pay particular attention to these details so that the daily operation of the wall-mounted heat pump remains quiet.

Common challenges when installing a wall-mounted heat pump in Quebec

Even when an installation seems simple, several factors must be analyzed before proceeding.

Choosing the right location for the outdoor unit

For this installation in Les Cèdres, the location near the exterior wall offered several advantages:

  • easy access for HVAC maintenance;
  • partial protection from the elements;
  • optimized refrigerant line length;
  • sufficient clearance for air circulation.

An unsuitable location can reduce energy efficiency and increase annual electricity consumption.

Respect the required clearances

Manufacturers generally recommend maintaining clearances around the outdoor unit so the fan can properly expel air.

Before each installation, our technicians check:

  • distance from the walls;
  • surrounding obstacles;
  • exposure to wind;
  • the space required for future servicing.

This step is essential for maintaining the performance stated by the manufacturer.

Why choose a ForestAir E24 wall-mounted heat pump for a residence in Les Cèdres?

Quebec homeowners generally look for three main features when choosing a wall-mounted heat pump:

  1. Consistent comfort in both summer and winter.
  2. Reduced energy consumption.
  3. A reliable unit requiring minimal service.

The ForestAir E24 meets these needs with its inverter technology and modulation capacity.

More economical heating

For several months of the year, a heat pump can replace or reduce the use of a traditional electric heating system.

Its operating principle differs from that of an electric baseboard heater: it transfers the heat present in the outdoor air into the home. Even when temperatures drop below freezing, a cold-climate heat pump can continue to provide effective heat.

Comfortable air conditioning in summer

During the hot and humid days in Montreal and the Montérégie, the ForestAir E24 also helps maintain a comfortable indoor temperature.

Inverter modulation helps avoid the large temperature fluctuations often associated with traditional air conditioners.

Professional AirGreen installation: a comprehensive HVAC approach

At AirGreen, our work goes beyond installing a unit. We analyze each residence to propose a tailored solution.

Our process includes:

Home assessment

Before installation, we consider:

  • the area of the zones to be cooled;
  • the building’s insulation;
  • sun exposure;
  • occupants’ habits;
  • winter heating needs.

Installation according to the manufacturer’s specifications

Our teams pay particular attention to:

  • support installation;
  • clean routing of the refrigerant line;
  • proper pipe insulation;
  • condensate drainage;
  • operational tests.

Explanation for the homeowner

A successful installation also includes a thorough understanding of the system. We explain:

  • use of the remote control;
  • heating and cooling modes;
  • filter maintenance;
  • best practices for maximizing the unit’s service life.

Recommended maintenance for a ForestAir E24 heat pump

Even a high-quality heat pump requires regular maintenance.

To maintain optimal performance, we recommend:

Indoor filter maintenance

Filters must be cleaned regularly to prevent:

  • reduced airflow;
  • higher electricity consumption;
  • dust buildup in the indoor unit.

Regular professional cleaning

Professional HVAC maintenance makes it possible to check:

  • fan condition;
  • coil cleanliness;
  • condensate drainage;
  • operating parameters;
  • system pressures.

A well-maintained unit can maintain its performance for many years.

A solution suited to homeowners in Les Cèdres and the surrounding areas

This installation of a ForestAir E24 wall-mounted heat pump in Les Cèdres illustrates the importance of precise work, both in choosing the unit and installing it.

An efficient heat pump depends on several factors: model selection, sizing, placement, installation quality, and future maintenance.

At AirGreen, we help homeowners in Montreal, Laval, Longueuil, the North Shore, and the South Shore with their heating, ventilation, and air conditioning (HVAC) projects, offering solutions adapted to Quebec conditions.

This ForestAir E24 installation demonstrates that high-performance equipment, combined with professional installation, provides reliable comfort throughout the year.

The steps

How it goes, from the first call to the end

The main steps of this kind of job at AirGreen. Every house has its quirks: the estimate brings them out.

Step 1 of 9The on-site estimate

We look at the room, the outside wall, the line route and where the outdoor unit will go. That is where the capacity gets chosen.

  1. The on-site estimateWe look at the room, the outside wall, the line route and where the outdoor unit will go. That is where the capacity gets chosen.
  2. The quoteModel, capacity and price, in writing. We also check whether the model qualifies for assistance programs.
  3. Getting readyFloors and furniture protected, wall plate position marked level, wall opening located.
  4. The wall openingA single opening, with the slope the drain needs to flow outside.
  5. The outdoor unitSet on a stand raised above the snow, with the clearances the manufacturer requires.
  6. Lines, cable and drainConnected, insulated and protected. The opening is then sealed against water, cold air and insects.
  7. The electrical workA dedicated circuit and an accessible disconnect near the outdoor unit.
  8. Tests and start-upLeak test, vacuum, then start-up and a check of heating and cooling.
  9. The walkthroughRemote, modes, filters: we show you the essentials before we leave.
Your numbers

And at your place?

Two quick checks with real numbers: what heat costs, and what your current heaters add up to in BTU/h.

Size checkYour baseboards, in BTU/h
–BTU/h of installed electric heat

    Conversion: 1 W = 3.412 BTU/h. An indication, not a load calculation: baseboards and furnaces are often stronger than the real need, and they can stay as backup. AirGreen confirms the capacity on site.

    Through the seasons

    What to do, season by season

    Three habits per season for this unit. They take a few minutes and prevent many calls.

    • Clean the indoor unit's filters.
    • Clear leaves and debris left on the outdoor unit by winter.
    • Test cooling before the first hot days.
    And at your place?

    Which type of equipment for your project?

    Pick what looks like your need.

    Mistakes avoided

    Four mistakes we do not make

    Flip each card to see what we do instead.

    Frequently asked questions

    What people ask us about this kind of work

    12 questions
    Does a wall-mounted heat pump heat in winter?
    Yes, it heats and cools. Its capacity drops in very cold weather; the operating range depends on the model and is listed on its spec sheet.
    Wall-mounted or multi-zone: how do I choose?
    One wall head and one condenser outside: the direct solution for a room or an open area. For two to five rooms, a multi-zone puts one head in each room on a single condenser.
    Where does the outdoor unit go?
    Where it stays above the snow, clear and accessible, away from walkways. We decide it with you during the estimate.
    Are there grants?
    Depending on the model and your situation, assistance programs may apply, including Hydro-Québec's LogisVert. AirGreen checks the model number before quoting an amount. See the grants.
    Do I need a permit?
    Rules vary from city to city: location, distances, noise. See permits and by-laws, and we check for your address.
    How cold can it heat?
    It depends on the model. According to Hydro-Québec, newer models work down to a temperature between −15 °C and −25 °C, and some cold-climate models are certified lower. The minimum temperature is on each unit's spec sheet.
    How much can I save?
    Hydro-Québec says a heat pump can be up to three times more efficient than baseboards for heating in the colder months. The result depends on the house, the climate and how it is used.
    How is the LogisVert assistance calculated?
    For ENERGY STAR cold-climate certified heat pumps, Hydro-Québec lists assistance of $120 per 1,000 BTU/h of heating capacity at −8 °C. AirGreen checks the exact model before quoting an amount; only Hydro-Québec confirms the assistance granted. See the grants.
    Is it noisy?
    The sound level depends on the model and is listed in decibels on each unit's spec sheet. Location matters too: when possible, we avoid putting the outdoor unit under a bedroom window.
    The outdoor unit is covered in ice: is that normal?
    Some frost is: the unit runs defrost cycles. Never hit the ice. If the unit stays iced up or stops heating, call us.
    Does AirGreen hold the required licences?
    Yes. AirGreen holds RBQ licence 5645-9605-01, subclasses 15.8 Ventilation, 15.10 Refrigeration and 16 Electricity.
    Is the estimate free?
    Yes. The on-site estimate is free and the quote follows within 24 hours. Book my free estimate.
    Going further

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    Text and photo: a real AirGreen Climatisation & Chauffage job. The diagrams are generic illustrations of the type of installation, not a survey of this job site. Sources of the added figures: airgreen.ca product pages (NEEP / AHRI performance), Hydro-Québec (Heat pumps page, LogisVert, read on 13 October 2026), Régie de l’énergie (rate D as of 1 April 2026).

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