Project

Installation of a FUJITSU ORION XLTH KZAH R-32 12,000 BTU wall-mounted heat pump in Saint-Constant

In Saint-Constant, AirGreen installs a FUJITSU ORION XLTH 12,000 BTU wall-mounted heat pump in a residential office. A quiet, efficient HVAC solution adapted to Quebec winters.

By AirGreen Climatisation & Chauffage Admin5 min read
Installation of a FUJITSU ORION XLTH KZAH R-32 12,000 BTU wall-mounted heat pump in Saint-Constant
Installation of a FUJITSU ORION XLTH KZAH R-32 12,000 BTU wall-mounted heat pump in Saint-Constant
Generic diagram: wall-mounted heat pump, indoor and outdoor units

In summer, the outdoor unit rejects the house's heat outside.

Generic illustration of this type of installation, not a survey of this job site. Tap a number.

  1. Mounted level on a wall plate, high enough for the air to reach the whole room, with enough space around it to slide the filters out easily.

  2. The refrigerant lines, the communication cable and the drain go through the wall in a single opening, sealed against water, cold air and insects.

  3. Two insulated copper pipes connect the two units. Outside, a line cover can protect them from sun, knocks and weather.

  4. A shut-off switch near the outdoor unit isolates it safely for service. It must stay accessible at all times.

  5. The compressor and the fan. In heating mode it captures heat from the outdoor air, even in winter, and moves it inside.

  6. On the ground or on the wall, it keeps the unit above accumulated snow. The unit stays clear and defrost water can drain away.

  7. The fan needs to blow freely. Storage, a fence or a wall too close, and efficiency drops while noise goes up.

A Discreet and Strategic HVAC Installation in a Residential Workspace

In Saint-Constant, on Montreal's South Shore, our AirGreen team recently completed an installation of a FUJITSU ORION XLTH 12,000 BTU wall-mounted heat pump in a multi-functional room used as both an office and a living space. This project perfectly illustrates how a well-thought-out HVAC installation can transform the thermal comfort of a room while adhering to very specific layout constraints.

From our first visit, several key elements guided our approach: a relatively low ceiling, a restricted wall corner, the presence of a workstation (screen, microphone, articulating arm), and an adjacent window influencing heat loss. The client was looking for a solution that was quiet, efficient for winter heating, and visually discreet.

We recommended and installed the FUJITSU ORION XLTH KZAH R-32 | 12,000 BTU, a heat pump perfectly suited to the climatic conditions of Greater Montreal, Laval, Longueuil, the North Shore, and the South Shore.


Why this FUJITSU model was the right choice for this installation in Saint-Constant

Heating Performance Adapted to Quebec Winters

In a room used daily as an office, thermal comfort must be constant. This FUJITSU ORION XLTH wall-mounted heat pump offers:

  • Effective heating down to −26 °C
  • Stable capacity even during prolonged cold spells
  • Inverter technology ensuring uniform temperature

In this specific case, the client previously used electric wall heating (visible in the photo), which led to high costs and inconsistent heat. The installation of this heat pump now allows for:

  • A significant reduction in energy bills
  • Faster temperature rise
  • Constant comfort without fluctuations

Quiet Operation Ideal for an Office

One of the essential criteria for this project was noise. Since the room is used for calls, audio recordings, and focused work, a nearly inaudible solution was required.

The FUJITSU ORION XLTH offers:

  • 23 dB(A) minimum indoors
  • Smooth airflow, without turbulence

Result: even during continuous operation, the heat pump does not disturb calls or recordings.


Technical Details of the Installation Carried Out by AirGreen

Optimal Positioning of the Indoor Unit

As seen in the image, the wall unit was installed high up, near the ceiling, in a strategic corner of the room. This choice is never left to chance.

Our objectives were:

  • Maximize air distribution throughout the room
  • Avoid obstacles (screen, microphone arm, furniture)
  • Minimize visual impact

Despite the confined space, we achieved a clean and balanced integration, with optimized airflow direction to avoid blowing directly onto the workstation.

Managing Space Constraints

The main challenge here was the proximity of the ceiling and the adjacent wall, which limits installation margins.

Our solutions:

  • Strict adherence to minimum clearances recommended by Fujitsu
  • Precise adjustment of the wall bracket
  • Millimeter-precise installation to avoid any vibration or noise

This type of configuration requires real expertise in residential HVAC installation, as improper positioning can affect:

  • Air circulation
  • Energy efficiency
  • Appliance durability

Refrigerant Piping Routing

The piping (1/4 – 3/8) was discreetly integrated, taking into account:

  • The wall structure
  • Interior aesthetics
  • Exterior access for the condenser unit

We also performed:

  • A complete vacuum pull
  • Pressure verification
  • Commissioning in compliance with standards

Energy Performance and Concrete Savings

Certified Efficiency

The FUJITSU ORION XLTH 12,000 BTU offers remarkable performance:

  • SEER2: 30.5
  • HSPF2: 12.7
  • ENERGY STAR® (cold climate) certification

This concretely means:

  • Less electricity consumed in summer
  • More economical heating in winter
  • Stable performance over several years

LogisVert Subsidy Available

For this project in Saint-Constant, the client is eligible for a LogisVert provincial subsidy of $1,200, which:

  • Reduces the initial cost
  • Accelerates the return on investment

At AirGreen, we always support our clients in these processes.


Advantages of R-32 Refrigerant in this Project

This installation uses R-32 gas, which offers several benefits:

  • Reduced environmental impact
  • Better thermal efficiency
  • Modern technology aligned with future standards

From a sustainability perspective, this is a wise choice for homeowners looking to modernize their HVAC system.


Customer Feedback After Installation

A few days after commissioning, the client confirmed several notable improvements:

  • Stable temperature even on cold nights
  • Total silence during calls and work
  • Immediate reduction in wall heater usage

The integrated Wi-Fi control also allows for:

  • Adjusting the temperature remotely
  • Programming cycles according to work schedules

AirGreen's Advice for This Type of Installation

To be prioritized

  • Install the unit high up for better distribution
  • Keep clearance around the unit
  • Clean filters regularly

To be avoided

  • Installing too close to the ceiling without respecting margins
  • Obstructing the air outlet with furniture
  • Neglecting maintenance

Why Choose AirGreen for Your HVAC Installation in Saint-Constant

At AirGreen, every installation is adapted to the client's reality, not standardized. In this project:

  • Complete analysis of the room and its use
  • Selection of a perfectly suited model
  • Precise installation despite constraints
  • Professional commissioning

We operate everywhere in Montreal, Laval, Longueuil, the North Shore, and the South Shore, with recognized expertise in Fujitsu wall-mounted heat pumps.


Final Result: Comfort, Efficiency, and Perfect Integration

This installation in Saint-Constant demonstrates that a well-chosen and well-installed wall-mounted heat pump can transform a workspace into a perfectly comfortable environment, summer and winter alike.

The FUJITSU ORION XLTH 12,000 BTU proves here to be a reliable, quiet, and durable solution, perfectly adapted to Quebec's climatic realities.

In figures
The steps

How it goes, from the first call to the end

The main steps of this kind of job at AirGreen. Every house has its quirks: the estimate brings them out.

Step 1 of 9The on-site estimate

We look at the room, the outside wall, the line route and where the outdoor unit will go. That is where the capacity gets chosen.

  1. The on-site estimateWe look at the room, the outside wall, the line route and where the outdoor unit will go. That is where the capacity gets chosen.
  2. The quoteModel, capacity and price, in writing. We also check whether the model qualifies for assistance programs.
  3. Getting readyFloors and furniture protected, wall plate position marked level, wall opening located.
  4. The wall openingA single opening, with the slope the drain needs to flow outside.
  5. The outdoor unitSet on a stand raised above the snow, with the clearances the manufacturer requires.
  6. Lines, cable and drainConnected, insulated and protected. The opening is then sealed against water, cold air and insects.
  7. The electrical workA dedicated circuit and an accessible disconnect near the outdoor unit.
  8. Tests and start-upLeak test, vacuum, then start-up and a check of heating and cooling.
  9. The walkthroughRemote, modes, filters: we show you the essentials before we leave.
The unit

What the unit delivers when it is cold

The range as published on airgreen.ca: pick a size to see its capacity in deep cold.

The range, size by size
SizeHeating at −8 °CHeating at −15 °CColdest certified pointCOP at −15 °CSEERHSPFIndicative LogisVert aid
Fujitsu Orion XLTH 9 0007,50015,400−26 °C: 11,4002.2633.113.3–
Fujitsu Orion XLTH 12 00010,00016,600−26 °C: 12,2002.1630.512.7$1,200
Fujitsu Orion XLTH 15 00011,40021,000−26 °C: 16,4002.127.512.7$1,368
Fujitsu Orion XLTH 18 00013,60024,800−26 °C: 19,1102.0825.512.5$1,632
Fujitsu Orion XLTH 24 00015,90025,200−26 °C: 19,1102.1424.011.9$1,908
12,200More heat at −26 °C than its nominal size

According to NEEP, it delivers up to 12,200 BTU/h at −26 °C (−15 °F), more than its 12,000 BTU cooling rating. Its efficiency there is still 1.81.

23,600A 23,600 BTU/h reserve in mild weather

At 8 °C, its certified maximum capacity reaches 23,600 BTU/h, 97% more than its nominal 12,000 BTU size.

1,400It modulates down to 1,400 BTU/h

At −26 °C, its certified minimum capacity is 1,400 BTU/h (3,500 at 8 °C). It slows down instead of cycling on and off.

Data read live from the airgreen.ca page of each size (NEEP / AHRI certified performance). When the title names the installed size, it is highlighted; otherwise the whole range is shown. The aid shown is today’s, using Hydro-Québec’s rule ($120 per 1,000 BTU/h at −8 °C); amounts quoted in the article date from its publication. Only Hydro-Québec confirms the assistance granted.A dash in the aid column: amount to be confirmed for this model.

Your numbers

And at your place?

Two quick checks with real numbers: what heat costs, and what your current heaters add up to in BTU/h.

Before / afterThe cost of the same heat

Baseboards and electric furnaces turn 1 kWh of electricity into 1 kWh of heat. A heat pump delivers more: that is its COP. At Hydro-Québec’s rate D (11.142¢/kWh above 40 kWh a day, since 1 April 2026):

Before · baseboards11.142¢/kWh
After · heat pump–

Hydro-Québec: a heat pump can be up to three times more efficient than baseboards for heating in the colder months.

Estimate per kWh of heat, at the chosen temperature, using the certified COP from the product page. Taxes, access charge and backup heat not included.

Size checkYour baseboards, in BTU/h
–BTU/h of installed electric heat

    Conversion: 1 W = 3.412 BTU/h. An indication, not a load calculation: baseboards and furnaces are often stronger than the real need, and they can stay as backup. AirGreen confirms the capacity on site.

    Through the seasons

    What to do, season by season

    Three habits per season for this unit. They take a few minutes and prevent many calls.

    • Clean the indoor unit's filters.
    • Clear leaves and debris left on the outdoor unit by winter.
    • Test cooling before the first hot days.
    And at your place?

    Which type of equipment for your project?

    Pick what looks like your need.

    Mistakes avoided

    Four mistakes we do not make

    Flip each card to see what we do instead.

    Frequently asked questions

    What people ask us about this kind of work

    12 questions
    Does a wall-mounted heat pump heat in winter?
    Yes, it heats and cools. Its capacity drops in very cold weather; the operating range depends on the model and is listed on its spec sheet.
    Wall-mounted or multi-zone: how do I choose?
    One wall head and one condenser outside: the direct solution for a room or an open area. For two to five rooms, a multi-zone puts one head in each room on a single condenser.
    Where does the outdoor unit go?
    Where it stays above the snow, clear and accessible, away from walkways. We decide it with you during the estimate.
    Are there grants?
    Depending on the model and your situation, assistance programs may apply, including Hydro-Québec's LogisVert. AirGreen checks the model number before quoting an amount. See the grants.
    Do I need a permit?
    Rules vary from city to city: location, distances, noise. See permits and by-laws, and we check for your address.
    How cold can it heat?
    It depends on the model. According to Hydro-Québec, newer models work down to a temperature between −15 °C and −25 °C, and some cold-climate models are certified lower. The minimum temperature is on each unit's spec sheet.
    How much can I save?
    Hydro-Québec says a heat pump can be up to three times more efficient than baseboards for heating in the colder months. The result depends on the house, the climate and how it is used.
    How is the LogisVert assistance calculated?
    For ENERGY STAR cold-climate certified heat pumps, Hydro-Québec lists assistance of $120 per 1,000 BTU/h of heating capacity at −8 °C. AirGreen checks the exact model before quoting an amount; only Hydro-Québec confirms the assistance granted. See the grants.
    Is it noisy?
    The sound level depends on the model and is listed in decibels on each unit's spec sheet. Location matters too: when possible, we avoid putting the outdoor unit under a bedroom window.
    The outdoor unit is covered in ice: is that normal?
    Some frost is: the unit runs defrost cycles. Never hit the ice. If the unit stays iced up or stops heating, call us.
    Does AirGreen hold the required licences?
    Yes. AirGreen holds RBQ licence 5645-9605-01, subclasses 15.8 Ventilation, 15.10 Refrigeration and 16 Electricity.
    Is the estimate free?
    Yes. The on-site estimate is free and the quote follows within 24 hours. Book my free estimate.
    Going further

    Useful pages for what comes next

    Could this job help a neighbour?

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    Text and photo: a real AirGreen Climatisation & Chauffage job. The diagrams are generic illustrations of the type of installation, not a survey of this job site. Sources of the added figures: airgreen.ca product pages (NEEP / AHRI performance), Hydro-Québec (Heat pumps page, LogisVert, read on 13 October 2026), Régie de l’énergie (rate D as of 1 April 2026).

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