Project

Installation of a GREE CHARMO R32 wall-mounted heat pump in Southwest Montreal: a neat integration on a terrace with complete technical commissioning

AirGreen installs a GREE CHARMO R32 wall-mounted heat pump in Southwest Montreal: raised unit on terrace, precise commissioning, reliable comfort, and neat HVAC installation in Montreal.

By AirGreen Climatisation & Chauffage Admin14 min read
Installation of a GREE CHARMO R32 wall-mounted heat pump in Southwest Montreal: a neat integration on a terrace with complete technical commissioning
Installation of a GREE CHARMO R32 wall-mounted heat pump in Southwest Montreal: a neat integration on a terrace with complete technical commissioning
Generic diagram: wall-mounted heat pump, indoor and outdoor units

In summer, the outdoor unit rejects the house's heat outside.

Generic illustration of this type of installation, not a survey of this job site. Tap a number.

  1. Mounted level on a wall plate, high enough for the air to reach the whole room, with enough space around it to slide the filters out easily.

  2. The refrigerant lines, the communication cable and the drain go through the wall in a single opening, sealed against water, cold air and insects.

  3. Two insulated copper pipes connect the two units. Outside, a line cover can protect them from sun, knocks and weather.

  4. A shut-off switch near the outdoor unit isolates it safely for service. It must stay accessible at all times.

  5. The compressor and the fan. In heating mode it captures heat from the outdoor air, even in winter, and moves it inside.

  6. On the ground or on the wall, it keeps the unit above accumulated snow. The unit stays clear and defrost water can drain away.

  7. The fan needs to blow freely. Storage, a fence or a wall too close, and efficiency drops while noise goes up.

An HVAC Installation in the Heart of Southwest Montreal: Precision, Restricted Access, and Residential Performance

In the borough of Le Sud-Ouest, in Montreal, HVAC installation projects often require a very different approach than in a detached house with a large lot. Buildings are close together, backyards are sometimes narrow, wooden decks need protection, access can be limited, and the location of the outdoor unit must be chosen with particular care. This is exactly the context in which our AirGreen team carried out this installation of a GREE CHARMO R32 wall-mounted heat pump, also used as a wall-mounted air conditioner of the mini-split type.

The photo taken during the intervention shows a particularly interesting stage of the project: the GREE outdoor unit is installed on a raised aluminum structure, directly on a wooden deck, while our technicians perform the commissioning tests. We can clearly see the refrigerant connections, digital manometers, service hose, insulated ducts, and the organization of the lines before final finishing. This moment of the work is essential, as this is when the installation transitions from a mechanical assembly to an operational system, tested and ready to provide reliable comfort to the client.

At AirGreen, we believe that the quality of a heat pump depends as much on the chosen equipment as on the rigor of its installation. The GREE CHARMO R32 is an excellent machine, but it must be installed, connected, checked, and adjusted with precision to deliver its full performance.

Why choose a GREE CHARMO R32 for a dwelling in Le Sud-Ouest

Southwest Montreal encompasses very diverse areas: Griffintown, Saint-Henri, Petite-Bourgogne, Pointe-Saint-Charles, Ville-Émard, and Côte-Saint-Paul. Here you'll find recent condos, renovated plexes, townhouses, dwellings with back patios, and older buildings modernized over the years. In this type of environment, a wall-mounted heat pump of the mini-split type is often a very relevant solution.

The GREE CHARMO R32 effectively meets the needs of owners and occupants who wish to:

  • improve comfort in summer with efficient air conditioning;
  • add a powerful heating source during cooler periods;
  • avoid the installation of complex ductwork;
  • reduce indoor clutter;
  • benefit from modern equipment running on R32 refrigerant;
  • enjoy a quiet system suited to urban environments;
  • obtain a compact, clean, and durable installation.

In this project, the machine had to meet a precise need: to offer a reliable comfort solution while integrating into an already developed outdoor space. The outdoor unit could not simply be placed on the ground without thought. It was necessary to protect the deck, maintain the necessary clearances, ensure the stability of the support, and maintain sufficient access for future HVAC maintenance.

A Wooden Deck: A Context Requiring Careful Installation

Installing an outdoor unit on a wooden deck requires great caution. A deck is not merely a technical floor. It can be subjected to humidity, seasonal movements, variable loads, vibrations, and access constraints. In this installation in the Southwest, our team opted for a raised aluminum structure with anchored feet, allowing the GREE unit to be placed stably and clear.

This approach offers several advantages:

  • the outdoor unit remains above the deck level;
  • air circulation around the appliance is better preserved;
  • vibrations are better controlled thanks to adapted supports;
  • access to connections and the service panel remains convenient;
  • the equipment is less exposed to standing water, leaves, and debris;
  • the deck maintains an orderly appearance after finishing.

In the photo, the blue anti-vibration pads under the unit are visible. They help reduce the transmission of vibrations to the structure. This is an important detail, especially in urban dwellings where occupants often live in direct proximity to the equipment, sometimes with neighbors on each side.

Commissioning: A Technical Step That Should Never Be Neglected

The image shows a phase that clients rarely see in detail: system commissioning. Connections are exposed, tools are still on-site, and a digital manometer is connected to the unit. This step verifies that the refrigerant circuit is functioning correctly, pressures are consistent, connections are leak-proof, and the system is ready to operate according to expected parameters.

For a GREE CHARMO R32 wall-mounted heat pump, rigorous commissioning notably includes:

  • checking refrigerant connections;
  • leakage control;
  • evacuating lines according to best practices;
  • checking pressure and system behavior;
  • condensate drainage control;
  • electrical supply validation;
  • startup in cooling mode and, when required, in heating mode;
  • explaining operation to the client.

Poor commissioning can reduce the heat pump's performance, increase energy consumption, generate error codes, cause leaks, or shorten compressor lifespan. This is why our technicians take the necessary time to test the installation before leaving the premises.

The Role of R32 Refrigerant in New Wall-Mounted Installations

The GREE CHARMO R32 uses R32 refrigerant, a solution increasingly present in modern air conditioning and heating equipment. This refrigerant is valued for its energy efficiency and lower environmental impact compared to some older refrigerants used for many years in the industry.

For homeowners in Greater Montreal, switching to R32 systems represents a more current choice, especially when combined with a properly sized unit installed by a qualified team. However, the refrigerant is only one part of the equation. The quality of line pulling, adherence to procedures, leak-tightness of connections, and precision of commissioning are equally important.

At AirGreen, we refuse approximate installations. Modern systems demand real expertise, notably because technical tolerances are precise. A successful HVAC installation is not limited to fixing the unit to the wall and connecting a few lines: it relies on a series of checks that guarantee safety, performance, and reliability.

Choosing the Outdoor Location: A Balance Between Aesthetics and Efficiency

In Le Sud-Ouest, courtyards and terraces are often used as living spaces. Clients therefore want a discreet, clean, and well-integrated installation. Our role is to find the best compromise between aesthetics, mechanical efficiency, and technical accessibility.

A poor location can lead to several problems:

  • poor air circulation around the unit;
  • more noticeable noise for occupants;
  • difficult access for maintenance;
  • accumulation of snow, leaves, or debris;
  • vibrations transmitted to the deck or building;
  • refrigerant lines too long or poorly protected;
  • cluttered or messy appearance.

In this project, the outdoor unit was positioned to respect the constraints of the deck while maintaining access to the service panels. The refrigerant lines are grouped, insulated, and carefully routed. Even though the photo was taken during construction, it shows the technical work behind a clean and durable final installation.

The Importance of the Raised Aluminum Support

The support on which the GREE CHARMO R32 rests plays a central role in the success of the project. On a wooden deck, it is essential to avoid an unstable installation or one too close to the ground. A raised structure allows for better weight distribution of the unit, limits problems related to humidity, and offers more convenient clearance for connections.

We use this type of solution when the context justifies it. In some cases, a wall-mounted installation is preferable. In others, a ground base on a slab or block may be suitable. Here, the deck and the configuration of the site made the raised structure particularly appropriate.

The support must be installed straight, stable, and solid. A slightly inclined outdoor unit, poorly supported, or exposed to repeated movements can generate noise, promote wear, and make maintenance operations more difficult. This kind of detail is among the elements we systematically check.

Refrigerant Lines: Discrete but Crucial Work

In the photo, we can see the insulated refrigerant lines connecting the outdoor unit to the indoor system. These lines carry the refrigerant and must be installed according to strict rules. Their curvature, length, protection, and insulation directly influence the performance of the heat pump.

A poorly protected line can lose efficiency or be damaged by weather. A too tight bend can create a restriction. A poorly tightened connection can cause a leak. Incomplete insulation can lead to thermal losses or condensation. These are problems we avoid through methodical execution.

In this Southwest project, the space available behind the unit and near the fence required good organization. We worked the lines to maintain a functional path while preserving the necessary access to the service valves.

A Solution Adapted to the Client's Real Needs

The client was looking for an effective solution to improve indoor comfort, particularly during hot Montreal summer days. In homes in the Southwest, heat can quickly build up, especially when spaces are south-facing, have many windows, or limited natural ventilation.

A well-installed wall-mounted heat pump can transform daily comfort:

  • more stable indoor temperature;
  • reduced humidity in summer;
  • efficient auxiliary heating during intermediate seasons;
  • quiet operation;
  • simple remote control;
  • better quality of life in main rooms.

However, it is important to clearly explain the limitations of a wall-mounted system. Depending on the dwelling's configuration, a single unit may serve an open area very well, but it does not always distribute air perfectly to all closed rooms. At AirGreen, we take the time to evaluate the interior layout to recommend a system consistent with the client's expectations.

Common Mistakes to Avoid During Mini-Split Installation

Homeowners shopping for a wall-mounted heat pump in Montreal, Laval, Longueuil, on the North Shore or South Shore often compare brands, prices, and subsidies. These criteria are important, but they should not overshadow the quality of the installation.

Here are some errors we encounter too often:

Choosing solely based on the lowest price

A low-cost installation can hide shortcuts: inadequate support, poor drainage, absence of serious vacuuming, poorly protected lines, or incomplete electrical connection. The initial cost may seem advantageous, but problems often appear later.

Installing the outdoor unit in an overly enclosed space

A heat pump needs air. If the unit is too close to a wall, fence, or obstruction, performance may decrease. In this project, the presence of the fence was taken into account to maintain a functional configuration.

Neglecting vibrations

Vibrations can be amplified by a deck or wooden structure. Anti-vibration supports and a stable base are therefore essential.

Forgetting future maintenance

An appliance that is difficult to access will be more complicated to inspect, clean, or repair. We always consider maintenance from the installation stage.

Improperly sizing the capacity

A unit that is too powerful can lead to short cycles, while one that is too weak can run continuously. Proper sizing depends on the area, insulation, solar orientation, ceiling height, and room configuration.

Subsidies and Eligibility: An Advantage to Verify with Precision

Many homeowners are looking for a heat pump eligible for subsidy programs available in Quebec. Criteria can vary depending on the model, capacity, energy performance, and the rules of the program in effect at the time of installation.

For a GREE CHARMO R32, it is important to check the exact data of the installed model, including technical references and applicable requirements at the time of application. At AirGreen, we provide the necessary documents after installation to help the customer complete their file: detailed invoice, equipment information, installed model, and relevant details.

Clients particularly appreciate this assistance, as administrative procedures can seem complex when not performed regularly. Our goal is to make the process as clear as possible, without promising eligibility which must always be confirmed according to the official program criteria.

AirGreen's Experience in Montreal's Urban Areas

AirGreen regularly operates in environments similar to the Southwest: wooden decks, narrow rear access, party walls, close fences, alleys, exterior stairs, condos with co-ownership rules, and older buildings. This experience allows us to anticipate challenges before they become problems.

In some projects in Montreal, we must coordinate the installation with a co-ownership syndicate. In Laval, we often work on single-family homes with more outdoor space. In Longueuil, plexes and renovated houses sometimes require adapting the routing of lines. On the North Shore and South Shore, lots can be larger, but constraints related to snow, wind, and exposure remain significant.

Each building has its own rules. That's why we don't offer the same solution to all clients. We evaluate the site, needs, budget, desired comfort level, and technical constraints before recommending a unit.

A GREE CHARMO R32 installation designed for comfort, durability, and maintenance

This installation of a GREE CHARMO R32 wall-mounted heat pump in Southwest Montreal clearly demonstrates the importance of professional execution in an urban environment. The outdoor unit, placed on an elevated aluminum structure, meets the constraints of the terrace while providing a stable and accessible base. The refrigeration connections, visible during commissioning, show the technical work required before the final finishing.

The client now benefits from a mini-split system capable of improving indoor comfort in summer and providing effective auxiliary heating during cooler periods. The installation was designed to function correctly, remain accessible for HVAC maintenance, and integrate cleanly into a limited outdoor space.

Why entrust this type of installation to AirGreen

A successful HVAC installation relies on three elements: the right equipment, the right location, and the right execution. The GREE CHARMO R32 offers a modern and efficient solution, but it's the work on site that determines the final result.

At AirGreen, we support our clients at every step:

  • building evaluation;
  • recommendation of the appropriate model;
  • location planning;
  • installation by qualified technicians;
  • compliant refrigeration and electrical connections;
  • complete commissioning;
  • usage tips;
  • post-installation support.

For owners in Southwest Montreal, Montreal, Laval, Longueuil, the North Shore, and the South Shore, this project is a concrete example of what a professional installation can provide: a well-installed system, a clean finish, reliable performance, and long-term peace of mind.

The steps

How it goes, from the first call to the end

The main steps of this kind of job at AirGreen. Every house has its quirks: the estimate brings them out.

Step 1 of 9The on-site estimate

We look at the room, the outside wall, the line route and where the outdoor unit will go. That is where the capacity gets chosen.

  1. The on-site estimateWe look at the room, the outside wall, the line route and where the outdoor unit will go. That is where the capacity gets chosen.
  2. The quoteModel, capacity and price, in writing. We also check whether the model qualifies for assistance programs.
  3. Getting readyFloors and furniture protected, wall plate position marked level, wall opening located.
  4. The wall openingA single opening, with the slope the drain needs to flow outside.
  5. The outdoor unitSet on a stand raised above the snow, with the clearances the manufacturer requires.
  6. Lines, cable and drainConnected, insulated and protected. The opening is then sealed against water, cold air and insects.
  7. The electrical workA dedicated circuit and an accessible disconnect near the outdoor unit.
  8. Tests and start-upLeak test, vacuum, then start-up and a check of heating and cooling.
  9. The walkthroughRemote, modes, filters: we show you the essentials before we leave.
Your numbers

And at your place?

Two quick checks with real numbers: what heat costs, and what your current heaters add up to in BTU/h.

Size checkYour baseboards, in BTU/h
–BTU/h of installed electric heat

    Conversion: 1 W = 3.412 BTU/h. An indication, not a load calculation: baseboards and furnaces are often stronger than the real need, and they can stay as backup. AirGreen confirms the capacity on site.

    Through the seasons

    What to do, season by season

    Three habits per season for this unit. They take a few minutes and prevent many calls.

    • Clean the indoor unit's filters.
    • Clear leaves and debris left on the outdoor unit by winter.
    • Test cooling before the first hot days.
    And at your place?

    Which type of equipment for your project?

    Pick what looks like your need.

    Mistakes avoided

    Four mistakes we do not make

    Flip each card to see what we do instead.

    Frequently asked questions

    What people ask us about this kind of work

    12 questions
    Does a wall-mounted heat pump heat in winter?
    Yes, it heats and cools. Its capacity drops in very cold weather; the operating range depends on the model and is listed on its spec sheet.
    Wall-mounted or multi-zone: how do I choose?
    One wall head and one condenser outside: the direct solution for a room or an open area. For two to five rooms, a multi-zone puts one head in each room on a single condenser.
    Where does the outdoor unit go?
    Where it stays above the snow, clear and accessible, away from walkways. We decide it with you during the estimate.
    Are there grants?
    Depending on the model and your situation, assistance programs may apply, including Hydro-Québec's LogisVert. AirGreen checks the model number before quoting an amount. See the grants.
    Do I need a permit?
    Rules vary from city to city: location, distances, noise. See permits and by-laws, and we check for your address.
    How cold can it heat?
    It depends on the model. According to Hydro-Québec, newer models work down to a temperature between −15 °C and −25 °C, and some cold-climate models are certified lower. The minimum temperature is on each unit's spec sheet.
    How much can I save?
    Hydro-Québec says a heat pump can be up to three times more efficient than baseboards for heating in the colder months. The result depends on the house, the climate and how it is used.
    How is the LogisVert assistance calculated?
    For ENERGY STAR cold-climate certified heat pumps, Hydro-Québec lists assistance of $120 per 1,000 BTU/h of heating capacity at −8 °C. AirGreen checks the exact model before quoting an amount; only Hydro-Québec confirms the assistance granted. See the grants.
    Is it noisy?
    The sound level depends on the model and is listed in decibels on each unit's spec sheet. Location matters too: when possible, we avoid putting the outdoor unit under a bedroom window.
    The outdoor unit is covered in ice: is that normal?
    Some frost is: the unit runs defrost cycles. Never hit the ice. If the unit stays iced up or stops heating, call us.
    Does AirGreen hold the required licences?
    Yes. AirGreen holds RBQ licence 5645-9605-01, subclasses 15.8 Ventilation, 15.10 Refrigeration and 16 Electricity.
    Is the estimate free?
    Yes. The on-site estimate is free and the quote follows within 24 hours. Book my free estimate.
    Going further

    Useful pages for what comes next

    Could this job help a neighbour?

    Share
    Similar projects

    More jobs to see, near you

    By town, by equipment or by region: browse more than 4,700 published projects.

    Each dot: a town where AirGreen has published projects. The glowing dot: this job.

    All our projects

    Your project

    Tell us about your house. We come and see it for free.

    The on-site estimate is free and the quote follows within 24 hours.

    • RBQ licence5645-9605-01 · 15.8, 15.10, 16
    • EstimateOn site, free
    • QuoteWithin 24 hours

    Text and photo: a real AirGreen Climatisation & Chauffage job. The diagrams are generic illustrations of the type of installation, not a survey of this job site. Sources of the added figures: airgreen.ca product pages (NEEP / AHRI performance), Hydro-Québec (Heat pumps page, LogisVert, read on 13 October 2026), Régie de l’énergie (rate D as of 1 April 2026).

    Leave a comment