Installation of a GREE LIVO R32 Mini Split Wall-Mounted Heat Pump in Sainte-Catherine on the South Shore
AirGreen installs a GREE LIVO R32 wall-mounted heat pump in Sainte-Catherine: a discreet, efficient, and well-integrated mini split for air conditioning, heating, and sustainable residential comfort.
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The unit’s data sheet
The range as published on airgreen.ca: pick a size to see its capacity in deep cold.
| Size | Heating at −8 °C | Heating at −15 °C | Coldest certified point | COP at −15 °C | SEER | HSPF | Indicative LogisVert aid |
|---|---|---|---|---|---|---|---|
| Gree Livo R32 9 000 (115 V) | 10,000 | 7,600 | −25 °C: 5,700 | 1.86 | 20.5 | 8.8 | – |
| Gree Livo R32 9 000 | 9,600 | 7,600 | −25 °C: 5,500 | 1.94 | 20.5 | 8.8 | – |
| Gree Livo R32 12 000 (115 V) | 9,700 | 8,500 | −25 °C: 6,500 | 1.75 | 19.0 | 8.5 | – |
| Gree Livo R32 12 000 | 9,700 | 9,100 | −25 °C: 6,500 | 1.8 | 19.0 | 8.5 | $1,164 |
| Gree Livo R32 18 000 | 15,300 | 12,100 | −25 °C: 10,200 | 1.85 | 20.0 | 8.5 | $1,836 |
| Gree Livo R32 24 000 | 19,200 | 15,700 | −25 °C: 10,500 | 1.75 | 19.0 | 8.5 | $2,304 |
| Gree Livo R32 30 000 | 24,000 | 23,000 | −25 °C: 16,900 | 1.8 | 22.0 | 9.0 | $2,880 |
| Gree Livo R32 36 000 | 27,400 | 24,600 | −25 °C: 21,000 | 1.8 | 21.0 | 8.5 | $3,288 |
According to NEEP, it delivers 10,000 BTU/h at −8 °C (17 °F), as much as at 8 °C. It heats as hard in moderate cold as in mild weather.
According to NEEP, its certified maximum capacity at −25 °C (−13 °F) is 5,700 BTU/h, 63% of its nominal 9,000 BTU size.
At 8 °C, its certified maximum capacity reaches 13,300 BTU/h, 48% more than its nominal 9,000 BTU size.
According to NEEP, its COP at −15 °C is 1.94: the highest of the Livo R32 line, which ranges from 1.75 to 1.86 at that temperature.
According to NEEP, its certified maximum capacity at −25 °C (−13 °F) is 5,500 BTU/h, 61% of its nominal 9,000 BTU size.
At 8 °C, its certified maximum capacity reaches 13,136 BTU/h, 46% more than its nominal 9,000 BTU size.
According to NEEP, it delivers 8,500 BTU/h at −15 °C, against 9,100 for the Gree Livo R32 12 000.
At −25 °C, its certified minimum capacity is 1,800 BTU/h (3,070 at 8 °C). It slows down instead of cycling on and off.
According to NEEP, its certified heating capacity at −15 °C (5 °F) is 8,500 BTU/h, 71% of its nominal 12,000 BTU size. Its COP there is 1.75.
According to NEEP, it delivers 9,100 BTU/h at −15 °C, against 8,500 for the Gree Livo R32 12 000 (115 V).
At −25 °C, its certified minimum capacity is 1,800 BTU/h (3,070 at 8 °C). It slows down instead of cycling on and off.
According to NEEP, its certified heating capacity at −15 °C (5 °F) is 9,100 BTU/h, 76% of its nominal 12,000 BTU size. Its COP there is 1.80.
At 8 °C, its certified maximum capacity reaches 22,500 BTU/h, 25% more than its nominal 18,000 BTU size.
According to NEEP, its certified minimum capacity is at least 7,000 BTU/h at every temperature. In a small, well-insulated room it will cycle on and off more often: size it carefully.
According to NEEP, its certified heating capacity at −15 °C (5 °F) is 12,100 BTU/h, 67% of its nominal 18,000 BTU size. Its COP there is 1.85.
At −25 °C, its certified minimum capacity is 3,100 BTU/h (5,800 at 8 °C). It slows down instead of cycling on and off.
According to NEEP, its certified heating capacity at −15 °C (5 °F) is 15,700 BTU/h, 65% of its nominal 24,000 BTU size. Its COP there is 1.75.
According to NEEP, its certified heating capacity at −15 °C (5 °F) is 23,000 BTU/h, 77% of its nominal 30,000 BTU size. Its COP there is 1.80.
According to NEEP, its COP at −25 °C is 1.54: the highest of the Livo R32 line, which ranges from 1.30 to 1.52 at that temperature.
At −25 °C, its certified minimum capacity is 7,000 BTU/h (10,000 at 8 °C). It slows down instead of cycling on and off.
According to NEEP, its certified heating capacity at −15 °C (5 °F) is 24,600 BTU/h, 68% of its nominal 36,000 BTU size. Its COP there is 1.80.
Data read live from the airgreen.ca page of each size (NEEP / AHRI certified performance). When the title names the installed size, it is highlighted; otherwise the whole range is shown. The aid shown is today’s, using Hydro-Québec’s rule ($120 per 1,000 BTU/h at −8 °C); amounts quoted in the article date from its publication. Only Hydro-Québec confirms the assistance granted.A dash in the aid column: amount to be confirmed for this model.
The article, chapter by chapter
A compact and neat installation in a residential space where every inch counted
In Sainte-Catherine, on the South Shore of Montreal, our AirGreen team recently completed the installation of a GREE LIVO R32 wall-mounted heat pump, a mini split system designed to provide both efficient cooling in summer and effective supplemental heating during colder periods. This project perfectly illustrates the type of situation we often encounter in houses, condos, and apartments in the region: an already furnished interior space, real architectural constraints, an immediate comfort need, and a very clear client requirement — to achieve a clean, discreet, and durable installation.
Upon arrival on site, one thing was obvious: the indoor unit had to be installed in a specific area, above a glass opening, very close to the ceiling and a side wall. The available space was limited but sufficiently interesting to allow for a nice visual integration. The challenge was to position the wall-mounted heat pump in a way that maximizes air distribution, respects the necessary clearances around the unit, facilitates access for HVAC maintenance, and maintains a harmonious appearance in a bright and well-finished room.
In the photo, you can see the GREE unit installed high up, in an interior corner, with a white finish that naturally blends into the decor. This type of result depends not only on the choice of the device: it mainly depends on planning, the choice of layout, drilling precision, drainage management, the quality of refrigeration and electrical connections, as well as attention to the small details visible after the work.
At AirGreen, we know that a successful HVAC installation is not just about hanging a unit on the wall. It must be considered as a complete system: comfort, performance, safety, aesthetics, future maintenance, and compliance with industry best practices.
Why the GREE LIVO R32 model was an excellent choice for this project in Sainte-Catherine
The GREE LIVO R32 is a wall-mounted solution appreciated for residential projects where a good balance between performance, ease of use, and energy efficiency is sought. In this installation in Sainte-Catherine, the client wanted a device capable of meeting two essential needs: effectively cooling the room during hot periods and providing a reliable heating source when the temperature drops.
The LIVO R32 model uses the refrigerant R32, a technology increasingly present in modern wall-mounted heat pump systems. This refrigerant generally allows better thermal efficiency than older generations of refrigerant gases, while fitting into the current evolution of HVAC equipment towards more responsible and higher-performing solutions.
The main advantages of this installation include:
- a compact wall-mounted indoor unit, well suited for rooms where space is limited;
- comfortable air distribution thanks to adjustable louvers;
- quiet operation, important in bedrooms, living rooms, offices, or living spaces;
- inverter technology allowing power adjustment according to actual demand;
- optimized consumption compared to more traditional heating or air conditioning systems;
- a discreet aesthetic integration in a modern residential decor.
In a project like this, the choice of BTU capacity must always be confirmed based on the area, insulation, solar orientation, ceiling height, room layout, and client expectations. An oversized unit may operate in too short cycles, while an undersized unit might lack efficiency during intense heat days or certain heating periods. That is why our team always verifies the actual configuration before recommending a specific model.
A high wall installation: precision, clearances, and air diffusion
The chosen location for this GREE LIVO R32 heat pump required a meticulous approach. The indoor unit was installed very close to the ceiling, in an area where the space between the wall, window, and existing elements had to be used intelligently. This type of configuration demands special attention to avoid three common mistakes:
- placing the unit too close to the ceiling, which can hinder air intake;
- directing the airflow toward an immediate obstacle, such as a cabinet or partition;
- making access to the unit difficult for filter cleaning or future maintenance.
In this project, our team took care to position the unit to maintain good air circulation while keeping a clean appearance. The presence of a nearby window also required consideration of the sun’s path, temperature variations near the glazing, and how the cooled or heated air would be distributed in the room.
A high installation is often ideal for a wall air conditioner or a wall heat pump, because cold air can naturally descend into the room, while heating can be precisely directed thanks to motorized vents. The correct blowing angle plays an important role in comfort: it avoids direct drafts on occupants and promotes a more uniform temperature.
Management of drilling, drainage, and refrigerant connections
Behind the simple appearance of a wall unit lies significant technical work. To install a mini split heat pump, a passage between the interior and exterior must be planned for the refrigerant lines, communication cable, necessary power supply depending on the configuration, as well as the condensation drain.
In a finished room like this, the cleanliness of the wall passage is essential. Poorly planned drilling can cause slope problems for the drain, sealing difficulties, or an unattractive finish. Our team therefore worked precisely so that the layout is functional, clean, and durable.
Drainage is a point often underestimated by owners. Yet, a poor slope or a badly installed drain can cause leaks, odors, noises, or humidity problems. In this installation in Sainte-Catherine, we paid particular attention to the condensation drainage so that the device works properly in cooling mode, especially during the humid days typical of the greater Montreal, Laval, Longueuil, North Shore, and South Shore regions.
The refrigeration connections were also made according to best practices: clean cuts, neat flaring, proper tightening, leak testing, vacuuming, and verification of proper operation. These steps are essential to preserve the device's performance and avoid refrigerant loss. A mini-split system, even a good quality one, will never deliver its full performance if the refrigeration installation is neglected.
A discreet interior finish adapted to the decor
One of the important goals of this installation was to maintain a sober interior appearance. The room already featured a white, bright, and minimalist finish. The GREE LIVO R32 unit naturally fits into this context thanks to its wall-mounted format and simple design.
In the photo, the heat pump is installed above the opening, near the upper corner of the wall. This choice frees up floor space, avoids interfering with furniture, and preserves the flow in the room. In many residential projects, notably in Sainte-Catherine, Candiac, Brossard, Longueuil, and elsewhere on the South Shore, our clients seek exactly this type of result: an efficient HVAC solution that does not visually dominate the room.
The presence of existing elements, such as wall mounts or finishes near the ceiling, also requires experience. A less attentive team might install the unit without considering these details, resulting in a functional but less neat outcome. At AirGreen, we take the time to assess the entire wall before attaching the mounting plate, as a few millimeters can make a big difference in the final alignment.
What this GREE LIVO R32 installation shows about the importance of an experienced HVAC contractor
A residential HVAC installation may seem simple at first glance, but it requires a combination of skills: building reading, choosing the right location, handling refrigerant, electrical connections, commissioning, performance testing, and usage advice. It is precisely in these details that AirGreen's experience makes the difference.
Mistakes to avoid when installing a wall-mounted heat pump
Many problems we fix during service calls come from installations done too quickly or without a complete analysis. Among the most common errors are:
- an indoor unit installed too close to the ceiling;
- poor air flow orientation;
- a drain without sufficient slope;
- lack of proper vacuuming;
- poorly tightened refrigerant connections;
- a BTU capacity choice unsuitable for the room;
- an outdoor unit placed in a poorly ventilated area;
- an exterior or interior finish that is not durable;
- insufficient explanation given to the client after installation.
In this project in Sainte-Catherine, each of these steps was checked. The client wanted a reliable solution, but also an installation that would not create complications in the future. We therefore focused on the quality of positioning, the strength of the mounting, the drain slope, system performance, and ease of maintenance.
Practical tips for properly using a GREE LIVO R32 after installation
Once the GREE LIVO R32 wall-mounted heat pump is installed, some simple steps can help you get the best performance.
It is recommended to clean the filters regularly, especially during periods of intensive use. In a home where windows are often open, where there are pets or a lot of dust, this cleaning may be needed more frequently. Dirty filters reduce airflow, increase consumption, and can affect comfort.
It is also preferable to use a stable temperature rather than making large constant fluctuations. Inverter systems like mini splits are designed to modulate their operation. They are often more efficient when maintaining a steady temperature instead of constantly restarting at full power.
In heating mode, it is also important to understand that the direction of the airflow plays a key role. A poorly oriented flap can give the impression that the room heats less effectively, even though the device is working properly. During commissioning, our team always explains the main settings so the client knows how to adjust the device according to the seasons.
The importance of HVAC maintenance to preserve performance
Even an excellent installation must be accompanied by good HVAC maintenance. For a wall-mounted heat pump, maintenance generally includes cleaning the filters, inspecting the indoor exchanger, checking the drain, examining the outdoor unit, controlling overall operation, and evaluating performance.
In Sainte-Catherine as elsewhere in the greater Montreal area, outdoor units are exposed to snow, ice, leaves, dust, pollen, and temperature variations. Periodic maintenance helps maintain good efficiency, reduce the risk of breakdowns, and extend the equipment's lifespan.
For owners who use their heat pump both as a wall air conditioner in summer and as supplementary heating in autumn or spring, maintenance becomes even more important. The more the device runs, the more it must be kept clean and well checked.
Subsidies and eligibility: what to check
Subsidy programs in Quebec can vary depending on models, capacities, eligible lists, and criteria in effect at the time of purchase. For a wall-mounted heat pump like the GREE LIVO R32, it is important to confirm exact eligibility according to the model number, installed capacity, and the requirements of the applicable program.
At AirGreen, we regularly assist our clients in understanding the necessary documents, invoices, and technical information to keep. In many cases, owners must submit a paid invoice and some information about the installed device to complete their request. This administrative step may seem secondary, but it is part of the complete experience of a well-managed HVAC project.
A result tailored to the real needs of the client
This project in Sainte-Catherine represents our way of working well: analyzing the space, choosing a coherent solution, installing with precision, and delivering a clean result. The client wanted to improve comfort without changing the room's appearance. The GREE LIVO R32 met this goal well thanks to its discreet wall-mounted format, efficient operation, and ability to offer both cooling and heating in a single system.
The final result is a simple, well-integrated installation designed for daily use. The unit is accessible for maintenance, sufficiently clear to function well, and positioned to distribute air efficiently in the room. These are the details that make the difference between a merely functional installation and a truly successful one.
Why homeowners in Sainte-Catherine call on AirGreen
Our team regularly works in Sainte-Catherine, on the South Shore, as well as in the areas of Montreal, Laval, Longueuil, and the North Shore. This local experience allows us to understand the realities of Quebec homes well: semi-detached houses, condos, plexes, finished basements, rooms with large windows, limited exterior walls, condominium regulations, and finishing constraints.
We also know that each client comes with different priorities. Some want to reduce their electricity bill. Others seek to better cool a room that is too hot. Some are replacing an old noisy air conditioner. Others want to add supplemental heating in a poorly served room. In all cases, our role is to offer a clear, well-explained solution installed with care.
With this installation of the GREE LIVO R32 wall-mounted heat pump in Sainte-Catherine, AirGreen once again demonstrates the importance of precise, clean work adapted to the building's reality. Comfort does not come only from the chosen device: it comes from the quality of the installation, technical rigor, and attention to every detail.
The job tools
Two quick checks with real numbers: what heat costs, and what your current heaters add up to in BTU/h.
Baseboards and electric furnaces turn 1 kWh of electricity into 1 kWh of heat. A heat pump delivers more: that is its COP. At Hydro-Québec’s rate D (11.142¢/kWh above 40 kWh a day, since 1 April 2026):
Hydro-Québec: a heat pump can be up to three times more efficient than baseboards for heating in the colder months.
Estimate per kWh of heat, at the chosen temperature, using the certified COP from the product page. Taxes, access charge and backup heat not included.
Conversion: 1 W = 3.412 BTU/h. An indication, not a load calculation: baseboards and furnaces are often stronger than the real need, and they can stay as backup. AirGreen confirms the capacity on site.
How the job unfolds
The main steps of this kind of job at AirGreen. Every house has its quirks: the estimate brings them out.
We look at the room, the outside wall, the line route and where the outdoor unit will go. That is where the capacity gets chosen.
Model, capacity and price, in writing. We also check whether the model qualifies for assistance programs.
Floors and furniture protected, wall plate position marked level, wall opening located.
A single opening, with the slope the drain needs to flow outside.
Set on a stand raised above the snow, with the clearances the manufacturer requires.
Connected, insulated and protected. The opening is then sealed against water, cold air and insects.
A dedicated circuit and an accessible disconnect near the outdoor unit.
Leak test, vacuum, then start-up and a check of heating and cooling.
Remote, modes, filters: we show you the essentials before we leave.
- The on-site estimateWe look at the room, the outside wall, the line route and where the outdoor unit will go. That is where the capacity gets chosen.
- The quoteModel, capacity and price, in writing. We also check whether the model qualifies for assistance programs.
- Getting readyFloors and furniture protected, wall plate position marked level, wall opening located.
- The wall openingA single opening, with the slope the drain needs to flow outside.
- The outdoor unitSet on a stand raised above the snow, with the clearances the manufacturer requires.
- Lines, cable and drainConnected, insulated and protected. The opening is then sealed against water, cold air and insects.
- The electrical workA dedicated circuit and an accessible disconnect near the outdoor unit.
- Tests and start-upLeak test, vacuum, then start-up and a check of heating and cooling.
- The walkthroughRemote, modes, filters: we show you the essentials before we leave.
What we check on a job like this one
Each number is a point we check on site. Switch between summer and winter to watch air and heat move.
In summer, the outdoor unit rejects the house's heat outside.
Generic illustration of this type of installation, not a survey of this job site. Tap a number.
Mounted level on a wall plate, high enough for the air to reach the whole room, with enough space around it to slide the filters out easily.
The refrigerant lines, the communication cable and the drain go through the wall in a single opening, sealed against water, cold air and insects.
Two insulated copper pipes connect the two units. Outside, a line cover can protect them from sun, knocks and weather.
A shut-off switch near the outdoor unit isolates it safely for service. It must stay accessible at all times.
The compressor and the fan. In heating mode it captures heat from the outdoor air, even in winter, and moves it inside.
On the ground or on the wall, it keeps the unit above accumulated snow. The unit stays clear and defrost water can drain away.
The fan needs to blow freely. Storage, a fence or a wall too close, and efficiency drops while noise goes up.
Is your home ready?
Check what applies at your place. A "no" is not a refusal: it is what we sort out during the estimate.
Good habits, once the unit is in place
Six simple habits that keep the unit going. Your list stays on this device.
What to do, season by season
Three habits per season for this unit. They take a few minutes and prevent many calls.
- Clean the indoor unit's filters.
- Clear leaves and debris left on the outdoor unit by winter.
- Test cooling before the first hot days.
- Clean the filters more often when the unit runs a lot.
- Keep plants away from the outdoor unit.
- Check that no water drips from the indoor unit.
- Rake the leaves around the outdoor unit.
- Test heating before the first cold days.
- Book periodic maintenance before winter.
- Keep snow away from the stand and the front of the unit.
- Let the unit defrost: it is normal.
- Never hit the ice on the fins; call us if the unit stays iced up.
The right pages, at the right time
Four statements: true or false?
It all comes down to details you have just seen.
1. In heating mode, the outdoor unit can produce water.
During defrost cycles. That water must drain away without forming ice.
2. You pick the capacity with a simple square-footage rule.
Windows, insulation, orientation and how the room is used all count. Capacity is chosen on site.
3. A multi-zone connects several indoor heads to a single condenser.
One head per room, all on the same condenser. Each room keeps its own temperature.
4. The disconnect can sit behind the patio furniture.
It must stay accessible: it is what shuts the unit off for service.
0 / 4 right answers
What people ask us about this kind of work
Does a wall-mounted heat pump heat in winter?
Wall-mounted or multi-zone: how do I choose?
Where does the outdoor unit go?
Are there grants?
Do I need a permit?
How cold can it heat?
How much can I save?
How is the LogisVert assistance calculated?
Is it noisy?
The outdoor unit is covered in ice: is that normal?
Does AirGreen hold the required licences?
Is the estimate free?
No question matches. Write to us: we answer.
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Text and photo: a real AirGreen Climatisation & Chauffage job. The diagrams are generic illustrations of the type of installation, not a survey of this job site. Sources of the added figures: airgreen.ca product pages (NEEP / AHRI performance), Hydro-Québec (Heat pumps page, LogisVert, read on 13 October 2026), Régie de l’énergie (rate D as of 1 April 2026).