Project

Installation of a Gree Vireo GEN3 Wall-Mounted Heat Pump in Châteauguay

Discover how AirGreen transformed a Châteauguay home with the Gree Vireo GEN3 18,000 BTU heat pump. Enjoy quiet operation, energy savings, and expert installation services!

By AirGreen Climatisation & Chauffage Admin5 min read
Installation of a Gree Vireo GEN3 Wall-Mounted Heat Pump in Châteauguay
Installation of a Gree Vireo GEN3 Wall-Mounted Heat Pump in Châteauguay
–chapters in this story
5 minreading time
–type of installation
2024year published
The tour

Take a tour of the installation

Each number is a point we check on site. Switch between summer and winter to watch air and heat move.

Generic diagram: wall-mounted heat pump, indoor and outdoor units

In summer, the outdoor unit rejects the house's heat outside.

Generic illustration of this type of installation, not a survey of this job site. Tap a number.

  1. Mounted level on a wall plate, high enough for the air to reach the whole room, with enough space around it to slide the filters out easily.

  2. The refrigerant lines, the communication cable and the drain go through the wall in a single opening, sealed against water, cold air and insects.

  3. Two insulated copper pipes connect the two units. Outside, a line cover can protect them from sun, knocks and weather.

  4. A shut-off switch near the outdoor unit isolates it safely for service. It must stay accessible at all times.

  5. The compressor and the fan. In heating mode it captures heat from the outdoor air, even in winter, and moves it inside.

  6. On the ground or on the wall, it keeps the unit above accumulated snow. The unit stays clear and defrost water can drain away.

  7. The fan needs to blow freely. Storage, a fence or a wall too close, and efficiency drops while noise goes up.

The job

Enhancing Comfort in Châteauguay with AirGreen’s Expertise

At AirGreen, we pride ourselves on transforming homes into havens of comfort and energy efficiency. Our latest installation in Châteauguay is a testament to our commitment to quality and customer satisfaction. This project involved the installation of a Gree Vireo GEN3 18,000 BTU wall-mounted heat pump, a system renowned for its reliability, performance, and modern features. Let us take you through this exciting project, which showcases why we are the trusted choice for HVAC solutions in Montreal, Laval, Longueuil, and the Rive Sud and Rive Nord areas.

Understanding the Homeowner’s Needs

The homeowners in Châteauguay had been seeking an HVAC solution that offered year-round comfort without compromising energy efficiency. Living in Québec’s unique climate, they needed a system capable of handling extreme cold temperatures while ensuring optimal cooling during summer. After a thorough consultation, we recommended the Gree Vireo GEN3 18,000 BTU ductless heat pump. With its ability to heat efficiently at temperatures as low as -30°C and its impressive cooling capacity, this model was the perfect fit.

Why the Gree Vireo GEN3 Stands Out

The Gree Vireo GEN3 is not just another heat pump; it’s a cutting-edge solution designed for modern homes. Here’s what makes it exceptional:

  • Energy Efficiency: With a 23.0 SEER rating, this system is Energy Star® certified, ensuring maximum energy savings while reducing environmental impact.
  • Heating Capacity: Designed to perform in the harshest winters, the Vireo GEN3 can operate seamlessly at temperatures as low as -30°C, making it ideal for Québec’s icy winters.
  • Cooling Excellence: With a robust 18,000 BTU cooling capacity, this mini split ensures every corner of the home stays refreshingly cool during summer.
  • Smart Features: Integrated WiFi compatibility allows the homeowners to control their system remotely, adding convenience and modern functionality.
  • Quiet Operation: With indoor sound levels as low as 31 dB(A), this unit operates so quietly that it’s barely noticeable, enhancing the home’s tranquility.

The Installation Process: Precision and Expertise

Installing a heat pump is more than just attaching units; it’s a precise process that demands expertise and attention to detail. Here’s how we ensured a flawless installation:

Step 1: Site Inspection and Preparation

Our team began with a detailed site inspection to determine the best placement for the indoor and outdoor units. In Châteauguay’s charming residential neighborhood, aesthetics and functionality were equally important. The outdoor unit was installed on a sturdy base to prevent vibrations and ensure stability, while the indoor unit was mounted in a central location to optimize airflow.

Step 2: Mounting the Indoor Unit

The sleek indoor unit, with its dimensions of 38.63 x 8.75 x 12.25 inches, was carefully installed to complement the home’s interior. We ensured proper insulation and sealing to prevent energy loss and maintain system efficiency.

Step 3: Installing the Outdoor Unit

The outdoor unit, measuring 38 x 15.63 x 27.63 inches, was placed on vibration-dampening pads and positioned away from obstructions to allow optimal airflow. With a noise level of only 57 dB(A), this unit operates quietly without disturbing the serene surroundings.

Step 4: Connecting the System

Using high-quality refrigerant pipes (1/4 - 5/8 dimensions) and R-410A refrigerant, we connected the indoor and outdoor units. Our technicians ensured all connections were secure and leak-free, guaranteeing the system’s longevity.

Step 5: Testing and Calibration

Before completing the job, we rigorously tested the system to ensure it performed optimally in both heating and cooling modes. Calibration was fine-tuned to match the homeowners’ preferences, delivering the ultimate in personalized comfort.

Admissible Grants: Saving Money While Enhancing Comfort

One of the standout advantages of this installation is its eligibility for the LogisVert Grant by Hydro-Québec, amounting to $385. We guided the homeowners through the application process, helping them benefit from this financial incentive while enjoying a state-of-the-art HVAC system. Additionally, the Vireo GEN3 qualifies for a provincial subsidy of $570, making it an even smarter investment.

The Benefits of Choosing AirGreen

At AirGreen, we go beyond installations. Here’s why our clients in Châteauguay and beyond choose us:

  • Expertise: With years of experience, we bring unmatched knowledge to every project.
  • Customer-Centric Approach: From consultation to post-installation support, we prioritize our clients’ needs.
  • Premium Products: We work exclusively with trusted brands like Gree, ensuring long-lasting performance.
  • Energy Savings: Our solutions are designed to reduce energy consumption and environmental impact.
  • Seamless Service: Our professional team ensures every project is completed on time and within budget.

Technical Specifications of the Gree Vireo GEN3

Here’s a closer look at the features of this exceptional heat pump:

Specification Details
Model Numbers 3VIR18HP230V1AH (Indoor), 3VIR18HP230V1AO (Outdoor)
Heating Capacity Operates efficiently at -30°C
Cooling Capacity 18,000 BTU
Energy Efficiency 23.0 SEER
Refrigerant Type R-410A
Warranty 12 years (compressor), 10 years (optional extended warranty)
Sound Levels 31-46 dB(A) (indoor), 57 dB(A) (outdoor)
Smart Features WiFi-enabled, smart controls

The Result: A Happier Home in Châteauguay

Thanks to this installation, the homeowners in Châteauguay now enjoy unparalleled comfort, no matter the season. The Gree Vireo GEN3 provides efficient heating during winter, powerful cooling in summer, and the peace of mind that comes with a reliable, eco-friendly system.

Thinking of Upgrading Your HVAC System?

Whether you’re in Châteauguay, Montreal, Laval, Longueuil, or anywhere on the Rive Nord and Rive Sud, AirGreen is here to bring you the best in HVAC solutions. Contact us today for a consultation and discover how we can enhance your home’s comfort with our expert services.

The steps

The big day, step by step

The main steps of this kind of job at AirGreen. Every house has its quirks: the estimate brings them out.

Step 1 of 9The on-site estimate

We look at the room, the outside wall, the line route and where the outdoor unit will go. That is where the capacity gets chosen.

  1. The on-site estimateWe look at the room, the outside wall, the line route and where the outdoor unit will go. That is where the capacity gets chosen.
  2. The quoteModel, capacity and price, in writing. We also check whether the model qualifies for assistance programs.
  3. Getting readyFloors and furniture protected, wall plate position marked level, wall opening located.
  4. The wall openingA single opening, with the slope the drain needs to flow outside.
  5. The outdoor unitSet on a stand raised above the snow, with the clearances the manufacturer requires.
  6. Lines, cable and drainConnected, insulated and protected. The opening is then sealed against water, cold air and insects.
  7. The electrical workA dedicated circuit and an accessible disconnect near the outdoor unit.
  8. Tests and start-upLeak test, vacuum, then start-up and a check of heating and cooling.
  9. The walkthroughRemote, modes, filters: we show you the essentials before we leave.
Your numbers

What would it look like at your place?

Two quick checks with real numbers: what heat costs, and what your current heaters add up to in BTU/h.

Size checkYour baseboards, in BTU/h
–BTU/h of installed electric heat

    Conversion: 1 W = 3.412 BTU/h. An indication, not a load calculation: baseboards and furnaces are often stronger than the real need, and they can stay as backup. AirGreen confirms the capacity on site.

    Mistakes avoided

    Four mistakes we do not make

    Flip each card to see what we do instead.

    Going further

    Your own project, step by step

    Through the seasons

    What to do, season by season

    Three habits per season for this unit. They take a few minutes and prevent many calls.

    • Clean the indoor unit's filters.
    • Clear leaves and debris left on the outdoor unit by winter.
    • Test cooling before the first hot days.
    At your place

    Is your home ready?

    Check what applies at your place. A "no" is not a refusal: it is what we sort out during the estimate.

    0 / 6 checked
    True or false

    Four statements: true or false?

    It all comes down to details you have just seen.

    1. In heating mode, the outdoor unit can produce water.

    2. You pick the capacity with a simple square-footage rule.

    3. A multi-zone connects several indoor heads to a single condenser.

    4. The disconnect can sit behind the patio furniture.

    Frequently asked questions

    What people ask us about this kind of work

    12 questions
    Does a wall-mounted heat pump heat in winter?
    Yes, it heats and cools. Its capacity drops in very cold weather; the operating range depends on the model and is listed on its spec sheet.
    Wall-mounted or multi-zone: how do I choose?
    One wall head and one condenser outside: the direct solution for a room or an open area. For two to five rooms, a multi-zone puts one head in each room on a single condenser.
    Where does the outdoor unit go?
    Where it stays above the snow, clear and accessible, away from walkways. We decide it with you during the estimate.
    Are there grants?
    Depending on the model and your situation, assistance programs may apply, including Hydro-Québec's LogisVert. AirGreen checks the model number before quoting an amount. See the grants.
    Do I need a permit?
    Rules vary from city to city: location, distances, noise. See permits and by-laws, and we check for your address.
    How cold can it heat?
    It depends on the model. According to Hydro-Québec, newer models work down to a temperature between −15 °C and −25 °C, and some cold-climate models are certified lower. The minimum temperature is on each unit's spec sheet.
    How much can I save?
    Hydro-Québec says a heat pump can be up to three times more efficient than baseboards for heating in the colder months. The result depends on the house, the climate and how it is used.
    How is the LogisVert assistance calculated?
    For ENERGY STAR cold-climate certified heat pumps, Hydro-Québec lists assistance of $120 per 1,000 BTU/h of heating capacity at −8 °C. AirGreen checks the exact model before quoting an amount; only Hydro-Québec confirms the assistance granted. See the grants.
    Is it noisy?
    The sound level depends on the model and is listed in decibels on each unit's spec sheet. Location matters too: when possible, we avoid putting the outdoor unit under a bedroom window.
    The outdoor unit is covered in ice: is that normal?
    Some frost is: the unit runs defrost cycles. Never hit the ice. If the unit stays iced up or stops heating, call us.
    Does AirGreen hold the required licences?
    Yes. AirGreen holds RBQ licence 5645-9605-01, subclasses 15.8 Ventilation, 15.10 Refrigeration and 16 Electricity.
    Is the estimate free?
    Yes. The on-site estimate is free and the quote follows within 24 hours. Book my free estimate.

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    Every house has its constraints. We see them before we install.

    The on-site estimate is free and the quote follows within 24 hours.

    • RBQ licence5645-9605-01 · 15.8, 15.10, 16
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    Text and photo: a real AirGreen Climatisation & Chauffage job. The diagrams are generic illustrations of the type of installation, not a survey of this job site. Sources of the added figures: airgreen.ca product pages (NEEP / AHRI performance), Hydro-Québec (Heat pumps page, LogisVert, read on 13 October 2026), Régie de l’énergie (rate D as of 1 April 2026).

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