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Installation of an 18,000 BTU Hitachi airHome 600 wall-mounted heat pump in Pointe-Calumet, on the North Shore

In Pointe-Calumet, AirGreen installed an 18,000 BTU Hitachi airHome 600 wall-mounted heat pump above a door, carefully managing clearances, drainage, maintenance access, winter comfort, and air quality.

By AirGreen Climatisation & Chauffage Admin14 min read
Installation of an 18,000 BTU Hitachi airHome 600 wall-mounted heat pump in Pointe-Calumet, on the North Shore
Installation of an 18,000 BTU Hitachi airHome 600 wall-mounted heat pump in Pointe-Calumet, on the North Shore
Generic diagram: wall-mounted heat pump, indoor and outdoor units

In summer, the outdoor unit rejects the house's heat outside.

Generic illustration of this type of installation, not a survey of this job site. Tap a number.

  1. Mounted level on a wall plate, high enough for the air to reach the whole room, with enough space around it to slide the filters out easily.

  2. The refrigerant lines, the communication cable and the drain go through the wall in a single opening, sealed against water, cold air and insects.

  3. Two insulated copper pipes connect the two units. Outside, a line cover can protect them from sun, knocks and weather.

  4. A shut-off switch near the outdoor unit isolates it safely for service. It must stay accessible at all times.

  5. The compressor and the fan. In heating mode it captures heat from the outdoor air, even in winter, and moves it inside.

  6. On the ground or on the wall, it keeps the unit above accumulated snow. The unit stays clear and defrost water can drain away.

  7. The fan needs to blow freely. Storage, a fence or a wall too close, and efficiency drops while noise goes up.

An installation above a door where every centimeter had to be carefully accounted for

In this residence in Pointe-Calumet, the available space for the new Hitachi airHome 600 wall-mounted heat pump required an especially precise installation. The indoor unit had to be placed directly above a door, in an area limited by the ceiling, side walls, and an adjustable light fixture installed nearby.

This type of configuration requires much more than a simple wall-mounted installation. We must take into account airflow, access to the filters, opening of the front panel, routing of the refrigerant lines, condensate drainage, and the space required for future HVAC maintenance.

The visible result in the photo shows a unit perfectly centered above the door frame. The door remains fully functional, airflow is not blocked by the frame, and the unit fits neatly into a space where an error of just a few centimeters could have compromised comfort or made maintenance more difficult.

An 18,000 BTU Hitachi airHome 600 identified on site

The nameplate visible beneath the unit identifies the indoor model Hitachi RAK-GJ18PHAA, normally paired with the outdoor unit RAC-GJ18WHAA. This combination is part of the Hitachi airHome 600 series, a range of wall-mounted Inverter heat pumps using R32 refrigerant.

For this 18,000 BTU combination, the main features are as follows:

  • Rated cooling capacity: 18,000 BTU/h
  • Modulating cooling range: 5,800 to 22,500 BTU/h
  • Rated heating capacity: 21,600 BTU/h
  • Modulating heating range: 6,600 to 26,000 BTU/h
  • Heating capacity at -8 °C: 15,050 BTU/h
  • Maximum capacity at -15 °C: 21,600 BTU/h
  • Maximum capacity at -20 °C: 17,200 BTU/h
  • Maximum capacity at -25 °C: 12,900 BTU/h
  • TRÉS2: 20.0
  • CPSC2 Region 4: 11,5
  • CPSC2 Region 5: 8,8
  • ENERGY STAR certification
  • Heating down to an outdoor temperature of -25 °C

The technical documentation also indicates a COP of 2.30 at -15 °C for the 18,000 BTU version. This means that the heat pump remains capable of transferring a considerable amount of heat even during the cold periods typical of Pointe-Calumet and the North Shore.

A restricted location that required careful measurements

The 18,000 BTU indoor unit measures approximately 41.34 in wide, 11.57 in high, and 10.04 in deep. In an open room, these dimensions are rarely problematic. Above a door, they become critical.

Before drilling and securing the wall plate, we must confirm, among other things:

  1. The actual height between the top of the door frame and the ceiling.
  2. The clearance required above the unit for air intake.
  3. The space required below the unit for the deflector to open fully.
  4. The position of the light fixture to prevent an obstruction or localized heat buildup.
  5. The depth of the unit in relation to the door’s movement.
  6. The ability to remove the front panel and filters without dismantling the unit.

In the photo, the light fixture is located almost directly in front of the upper part of the heat pump. We therefore had to position the unit to preserve the air intake and prevent the light source or its support from interfering with the top panel.

Why a heat pump should not simply be installed flush against the ceiling

When wall space is limited, a common mistake is to install the wall-mounted air conditioner as high as possible. However, this method can reduce the unit’s air intake.

A wall-mounted unit generally draws in air through its upper section. If it is too close to the ceiling, airflow may decrease, which can lead to:

  • A loss of actual capacity.
  • An increase in noise level.
  • Less stable operating cycles.
  • Faster dust accumulation.
  • More difficult access to the filters.
  • Additional strain on the fan.

Our job is to find a balance between aesthetics, building constraints, and the clearances specified by the manufacturer. In this installation in Pointe-Calumet, the available space was used precisely without unnecessarily confining the unit against the ceiling.

Blowing air above a door: an effective solution when properly planned

A wall-mounted heat pump installed above a door can provide very good air distribution. The air is projected into the room from a high point, while the door frame often frees up a section of wall that would otherwise be difficult to use.

Nevertheless, this position has several particular considerations.

Preventing the air from being directed only into the opening

The deflector must be able to direct the air toward the occupied area rather than straight into the door frame. The unit’s vertical positioning therefore directly affects the air throw.

In cooling mode, we generally favor a more horizontal airflow so that the cool air gradually mixes with the surrounding air. In heating mode, a slightly lower orientation helps the warm air reach the living area instead of remaining concentrated near the ceiling.

Keeping the door and its trim accessible

An installation that is too low can complicate the replacement of the trim or cause contact between the deflector and the top of the frame. Here, a clear gap has been maintained between the bottom of the appliance and the door’s upper trim.

Preventing vibrations in the structure

The wall above a door often contains a lintel and denser structural elements. The mounting plate must be securely anchored and perfectly level. A slightly tilted unit can vibrate, produce unwanted noise, or disrupt condensate drainage.

Drainage: an invisible detail that often determines reliability

A wall-mounted HVAC installation cannot be judged solely by its appearance. Behind the unit are the refrigerant connections, communication wiring, and drain hose.

In cooling mode, moisture in the air condenses on the evaporator. This water must flow outdoors by gravity or, when the configuration requires it, by means of a condensate pump.

To prevent leaks, we must ensure:

  • A continuous slope in the drain.
  • No hidden back pitch in the wall.
  • A watertight connection to the drain pan.
  • A passage that is not at risk of being compressed.
  • An outdoor outlet away from sensitive building elements.
  • Adequate insulation for the refrigerant lines.

The airHome 600 series makes this work easier with a flexible drain connection that can be configured on the left or right. Its drain pan is also removable, simplifying cleaning during future wall-mounted heat pump maintenance.

An installation compatible with R32 refrigerant

The warning label visible beneath the appliance indicates the use of R32, a refrigerant classified as mildly flammable. This characteristic does not make the appliance dangerous when it is installed in accordance with the manufacturer’s requirements, but it does require appropriate work methods.

Our technicians must, among other things, use compatible tools, control potential ignition sources, make precise flared connections, and perform leak checks before commissioning.

R32 is used in several new generations of wall-mounted heat pumps because of its thermodynamic properties and lower climate impact than some older refrigerants. However, professional installation remains essential: improper evacuation, a defective flare, or an incorrect charge can significantly reduce the compressor’s service life.

Winter performance, air quality, and long-term maintenance

Heating suited to the Pointe-Calumet climate

In Pointe-Calumet, winter temperatures can place a significant load on the heating system. The Hitachi airHome 600 is designed to continue operating down to -25 °C.

For the 18,000 BTU model installed here, the advertised maximum capacity remains 17,200 BTU/h at -20 °C and 12,900 BTU/h at -25 °C. This data is much more useful than a simple nominal capacity listed on a quote.

The capacity required for a property should always be determined based on concrete factors:

  • Room size and layout.
  • Insulation level.
  • Window area.
  • Building orientation.
  • Air infiltration.
  • Local design temperature.
  • Presence of a primary or supplemental heating system.
  • Air circulation between the different zones.

We therefore avoid choosing a heat pump solely according to an approximate BTU-per-square-foot rule. An oversized system can quickly reach the desired temperature without running long enough to dehumidify properly. An undersized unit can run continuously without providing the expected comfort on the coldest days.

Inverter technology that adjusts to demand

Unlike an older air conditioner that operates only at full capacity, Inverter technology allows the compressor to modulate its speed.

The 18,000 BTU version can reduce its cooling capacity to approximately 5,800 BTU/h and increase it to 22,500 BTU/h. In heating mode, its modulation ranges approximately from 6,600 to 26,000 BTU/h.

This variation makes it possible to:

  • Maintain a more stable temperature.
  • Reduce repeated starts and stops.
  • Improve acoustic comfort.
  • Match energy consumption to the actual load.
  • Better manage shoulder seasons.

In a high-traffic area like the one shown in the photo, this modulation is particularly beneficial. The unit does not need to constantly deliver maximum airflow above the door to maintain the temperature.

A sound level corresponding to the actual installed capacity

The advertised indoor sound level for this 18,000 BTU version varies according to the fan speed. It can drop to approximately 35 dB(A) at the quietest setting and reach approximately 49 dB(A) at high speed.

It is important to distinguish this figure from the minimum value of 27 dB(A) sometimes associated with the airHome 600 range. This value applies to another capacity in the series, and not necessarily to the 18,000 BTU model installed in Pointe-Calumet.

Presenting data for the exact model avoids creating unrealistic expectations and allows the owner to properly compare several systems.

FrostWash 3.0 to reduce buildup on the coil

The Hitachi airHome 600 series incorporates FrostWash 3.0 technology. The process first heats the coil to help loosen greasy particles, then cools it until a layer of ice forms that traps contaminants, and finally melts the ice to flush out the dirt.

This function does not replace professional maintenance, but it helps limit buildup on the heat exchanger between cleanings.

The unit also includes:

  • A stainless steel pre-filter.
  • A PM2.5 activated carbon filter.
  • A mold protection function.
  • The DuraSpin system to help expel certain particles.
  • A FrostWash function applied to the outdoor unit.

The mold protection function circulates air through the internal components after operation and can heat the coil to reduce residual moisture. This function helps limit odors, but it cannot eliminate contamination already established in a neglected unit.

Wi-Fi, scheduling, and consumption management

The Wi-Fi adapter is included with the airHome 600 models presented in the Canadian documentation. The airCloud Go app allows users to adjust settings, create a weekly schedule, and monitor energy use, among other things.

The Smart Eco function uses a motion sensor. When no occupancy is detected for a certain period, the system can switch to energy-saving mode. SleepSense, for its part, adjusts the temperature overnight according to the detected conditions.

These features are particularly useful when the unit serves a room used on a variable basis. However, they do not correct improper sizing or inadequate installation. Smart features perform at their best only when the heat pump is properly positioned, correctly charged, and properly configured.

Electrical power supply and connections for the 18,000 BTU model

The RAK-GJ18PHAA and RAC-GJ18WHAA combination operates on a 208 to 230 volt, single-phase, 60 Hz power supply.

The manufacturer’s data indicates:

  • Minimum circuit ampacity: 20 A
  • Maximum overcurrent protection: 25 A
  • Liquid line: 1/4 po
  • Gas line: 1/2 po
  • Maximum piping length: 98 ft
  • Maximum height difference: 66 ft
  • Condensate pan heating element: standard

The choice of circuit breaker and conductor size must be based on the rating plate and applicable electrical standards, not solely on BTU capacity.

Grant and exact model validation

Hitachi’s Canadian brochure presents the airHome 600 series as eligible for most provincial heat pump incentives. Hydro-Québec also offers LogisVert financial assistance for the purchase and installation of certain high-efficiency heat pumps. However, eligibility and the amount must be verified based on the exact combination of indoor and outdoor units, the current list, the capacity recognized at -8 °C, and the conditions applicable to the building at the time of the application.

To avoid a rejection, the invoice should clearly identify:

  • The indoor model.
  • The outdoor model.
  • The serial numbers.
  • The installation address.
  • The date of the work.
  • The eligible capacity.
  • The contractor’s information.
  • The taxes and amount paid.

We also recommend keeping a legible photo of the outdoor unit’s rating plate after installation.

Mistakes to avoid in a comparable installation

For a heat pump installed above a door, the most common problems are very concrete:

  • Installing the unit too close to the ceiling.
  • Neglecting filter access.
  • Allowing the deflector to touch the trim.
  • Creating a reverse slope in the drain.
  • Positioning the unit without checking the door’s movement.
  • Drilling before locating the structure and concealed services.
  • Using generic dimensions instead of those for the exact model.
  • Failing to test water drainage before closing the lines.
  • Skipping the vacuum procedure or shortening the leak test.
  • Choosing the capacity solely according to the home’s total floor area.

The result achieved in Pointe-Calumet

This wall-mounted heat pump installation in Pointe-Calumet illustrates the importance of working within the building’s actual constraints. The Hitachi unit was integrated into a difficult area without blocking the door, obstructing airflow, or creating a visually bulky installation.

The positioning remains discreet, the lines are neatly grouped, and the unit retains the space it needs to operate properly. Choosing an 18,000 BTU Hitachi airHome 600 adds low-temperature heating capacity, variable-capacity cooling, purification features, and several smart control tools.

At AirGreen, we apply the same level of care to installations carried out in Montréal, Laval, Longueuil, on the North Shore and on the South Shore. A heat pump’s brand and performance are important, but the final quality depends just as much on sizing, drainage, piping, electrical supply, and the precise positioning of each component.

The steps

How it goes, from the first call to the end

The main steps of this kind of job at AirGreen. Every house has its quirks: the estimate brings them out.

Step 1 of 9The on-site estimate

We look at the room, the outside wall, the line route and where the outdoor unit will go. That is where the capacity gets chosen.

  1. The on-site estimateWe look at the room, the outside wall, the line route and where the outdoor unit will go. That is where the capacity gets chosen.
  2. The quoteModel, capacity and price, in writing. We also check whether the model qualifies for assistance programs.
  3. Getting readyFloors and furniture protected, wall plate position marked level, wall opening located.
  4. The wall openingA single opening, with the slope the drain needs to flow outside.
  5. The outdoor unitSet on a stand raised above the snow, with the clearances the manufacturer requires.
  6. Lines, cable and drainConnected, insulated and protected. The opening is then sealed against water, cold air and insects.
  7. The electrical workA dedicated circuit and an accessible disconnect near the outdoor unit.
  8. Tests and start-upLeak test, vacuum, then start-up and a check of heating and cooling.
  9. The walkthroughRemote, modes, filters: we show you the essentials before we leave.
Your numbers

And at your place?

Two quick checks with real numbers: what heat costs, and what your current heaters add up to in BTU/h.

Size checkYour baseboards, in BTU/h
–BTU/h of installed electric heat

    Conversion: 1 W = 3.412 BTU/h. An indication, not a load calculation: baseboards and furnaces are often stronger than the real need, and they can stay as backup. AirGreen confirms the capacity on site.

    Through the seasons

    What to do, season by season

    Three habits per season for this unit. They take a few minutes and prevent many calls.

    • Clean the indoor unit's filters.
    • Clear leaves and debris left on the outdoor unit by winter.
    • Test cooling before the first hot days.
    And at your place?

    Which type of equipment for your project?

    Pick what looks like your need.

    Mistakes avoided

    Four mistakes we do not make

    Flip each card to see what we do instead.

    Frequently asked questions

    What people ask us about this kind of work

    12 questions
    Does a wall-mounted heat pump heat in winter?
    Yes, it heats and cools. Its capacity drops in very cold weather; the operating range depends on the model and is listed on its spec sheet.
    Wall-mounted or multi-zone: how do I choose?
    One wall head and one condenser outside: the direct solution for a room or an open area. For two to five rooms, a multi-zone puts one head in each room on a single condenser.
    Where does the outdoor unit go?
    Where it stays above the snow, clear and accessible, away from walkways. We decide it with you during the estimate.
    Are there grants?
    Depending on the model and your situation, assistance programs may apply, including Hydro-Québec's LogisVert. AirGreen checks the model number before quoting an amount. See the grants.
    Do I need a permit?
    Rules vary from city to city: location, distances, noise. See permits and by-laws, and we check for your address.
    How cold can it heat?
    It depends on the model. According to Hydro-Québec, newer models work down to a temperature between −15 °C and −25 °C, and some cold-climate models are certified lower. The minimum temperature is on each unit's spec sheet.
    How much can I save?
    Hydro-Québec says a heat pump can be up to three times more efficient than baseboards for heating in the colder months. The result depends on the house, the climate and how it is used.
    How is the LogisVert assistance calculated?
    For ENERGY STAR cold-climate certified heat pumps, Hydro-Québec lists assistance of $120 per 1,000 BTU/h of heating capacity at −8 °C. AirGreen checks the exact model before quoting an amount; only Hydro-Québec confirms the assistance granted. See the grants.
    Is it noisy?
    The sound level depends on the model and is listed in decibels on each unit's spec sheet. Location matters too: when possible, we avoid putting the outdoor unit under a bedroom window.
    The outdoor unit is covered in ice: is that normal?
    Some frost is: the unit runs defrost cycles. Never hit the ice. If the unit stays iced up or stops heating, call us.
    Does AirGreen hold the required licences?
    Yes. AirGreen holds RBQ licence 5645-9605-01, subclasses 15.8 Ventilation, 15.10 Refrigeration and 16 Electricity.
    Is the estimate free?
    Yes. The on-site estimate is free and the quote follows within 24 hours. Book my free estimate.
    Going further

    Useful pages for what comes next

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    Text and photo: a real AirGreen Climatisation & Chauffage job. The diagrams are generic illustrations of the type of installation, not a survey of this job site. Sources of the added figures: airgreen.ca product pages (NEEP / AHRI performance), Hydro-Québec (Heat pumps page, LogisVert, read on 13 October 2026), Régie de l’énergie (rate D as of 1 April 2026).

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