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Installation of a MIDEA MIDEA35 wall-mounted heat pump in Ormstown: outdoor unit on an elevated support for an installation suited to Quebec winters

In Ormstown, AirGreen installs a MIDEA35 wall-mounted heat pump on an elevated outdoor bracket: better management of snow, defrost cycles, and access, with heating down to -30 °C.

By AirGreen Climatisation & Chauffage Admin16 min read
Installation of a MIDEA MIDEA35 wall-mounted heat pump in Ormstown: outdoor unit on an elevated support for an installation suited to Quebec winters
Installation of a MIDEA MIDEA35 wall-mounted heat pump in Ormstown: outdoor unit on an elevated support for an installation suited to Quebec winters
Generic diagram: wall-mounted heat pump, indoor and outdoor units

In summer, the outdoor unit rejects the house's heat outside.

Generic illustration of this type of installation, not a survey of this job site. Tap a number.

  1. Mounted level on a wall plate, high enough for the air to reach the whole room, with enough space around it to slide the filters out easily.

  2. The refrigerant lines, the communication cable and the drain go through the wall in a single opening, sealed against water, cold air and insects.

  3. Two insulated copper pipes connect the two units. Outside, a line cover can protect them from sun, knocks and weather.

  4. A shut-off switch near the outdoor unit isolates it safely for service. It must stay accessible at all times.

  5. The compressor and the fan. In heating mode it captures heat from the outdoor air, even in winter, and moves it inside.

  6. On the ground or on the wall, it keeps the unit above accumulated snow. The unit stays clear and defrost water can drain away.

  7. The fan needs to blow freely. Storage, a fence or a wall too close, and efficiency drops while noise goes up.

In Ormstown, the detail that draws attention is outside: an MIDEA35 installed well above the ground

On this installation completed by our AirGreen team in Ormstown, the photograph shows an essential aspect of a wall-mounted heat pump installation which is sometimes less noticeable than the indoor unit: how the outdoor unit is positioned, supported, and protected to operate in Quebec’s actual conditions.

We installed a MIDEA MIDEA35 wall-mounted heat pump, but this project stands out above all for its outdoor installation. The Midea unit rests on an four-legged elevated metal support, installed on a concrete surface. The compressor is therefore positioned well above ground level, with its coil and fan completely unobstructed.

On the right side of the photograph, we can also see the insulated refrigerant lines, the wiring and electrical enclosure arranged compactly near the equipment. The environment is relatively confined: the unit is positioned between the building and a nearby structure, which makes it essential to carefully consider accessibility and the clearance required around the heat pump.

This type of configuration is representative of the work of an experienced HVAC installer. It is not enough to find a place where the outdoor unit “fits.” We must consider snow removal, water drainage during defrost cycles, airflow, future service access, the route of the lines, and the mechanical stability of the support.

The MIDEA35 is part of Midea’s ductless wall-mounted systems, alongside the MIDEA28, MIDEA25, and MIDEA22 series.

Why elevate an outdoor heat pump in Ormstown?

In a region like Ormstown, a heat pump intended to operate in heating mode during the winter must be installed with snow, ice, and defrost cycles in mind.

When the unit operates in cold weather, the outdoor unit extracts heat from the air. Frost may form on the coil, and the system periodically enters defrost mode. The resulting water must then be able to drain beneath the unit.

This is precisely where an elevated support becomes useful.

For this installation, we maintained a significant space between the base of the MIDEA and the concrete slab. This helps keep an open area beneath the unit for water drainage and limits the risk of the base quickly becoming surrounded by accumulated snow.

A heat pump should not be enclosed in snow

A common mistake is to think that an outdoor unit can be installed almost at ground level simply because it rests on a solid slab.

The slab is important for stability, but in the case of a heat pump used for heating, height also matters.

When snow accumulates around the heat exchanger, several problems may arise:

  • reduced air circulation;
  • ice buildup beneath the unit;
  • partial obstruction of the base;
  • more difficult access for maintenance;
  • less favorable defrosting if the water cannot drain freely.

The metal support visible at our Ormstown job site provides an additional safety margin between the heat pump and the ground.

A concrete installation that still requires a stable structure

The presence of a concrete slab is an excellent starting point, but it does not eliminate the need for careful mechanical installation.

The support shown in the photograph has four feet that distribute the heat pump’s weight across the slab. The unit itself rests on the support’s upper crossbars.

This type of mounting must be carried out in a way that keeps the appliance level and limits movement.

An outdoor unit contains, among other things:

  • a compressor;
  • a fan;
  • a heat exchanger;
  • motors;
  • pressurized refrigerant lines.

It therefore produces some normal vibrations during operation. If its support is unstable or improperly positioned, these vibrations may be transmitted to the building or create noises that were not present during commissioning.

The challenge of a relatively narrow outdoor space

The photograph of this installation in Ormstown also reveals a very practical constraint: the space around the outdoor unit is not unlimited.

Yet we must allow the large front fan to move air properly through the heat exchanger.

The positioning of a heat pump should therefore never be decided solely based on aesthetics.

We check:

  • the clearance in front of the fan;
  • the space behind and on the sides;
  • the proximity of walls and other equipment;
  • the possibility of carrying out future repairs;
  • the route of the refrigerant lines;
  • the location of the electrical disconnect;
  • water drainage;
  • protection against accidental impacts.

The manufacturer also highlights the compact design of Midea side-discharge outdoor units and their ability to fit into various installation settings.

However, this does not mean that a unit can be squeezed in just anywhere. A professional HVAC installation must always preserve the operating conditions specified for the model used.

Visible piping on the job site: a small detail that conceals an important part of the work

On the right side of the unit, we can see the lines connecting the heat pump to the building.

The copper tubes carrying the refrigerant are, in a way, the circulatory system of the heat pump. Their installation requires much more than simply connecting two fittings.

We must, among other things, comply with:

  • the diameter specified by Midea;
  • the total run length;
  • the height difference between the units;
  • proper line insulation;
  • the quality of the connections;
  • mechanical protection;
  • the refrigerant charge when the run requires it.

The copper dimensions change according to the MIDEA35 capacity

The MIDEA35 is available in several capacities, and the line dimensions are not identical for all of them.

The versions of 9,000 and 12,000 BTU/h versions use liquid/gas lines of 1/4 in. and 3/8 in., while the 18,000 BTU/h uses 3/8 in. and 5/8 in..

The maximum refrigerant line length indicated by Midea is 82 feet for the 9,000 and 12,000 BTU models, and 164 feet for the 18,000 BTU model.

The exact capacity of the equipment photographed in Ormstown is not legible in the image. We therefore do not arbitrarily assign it a BTU rating.

This point is important, especially when an old heat pump is being replaced: the existing lines must be checked before being reused. The fact that a pipe already reaches the right location does not mean that it has the correct diameter for the new unit.

A MIDEA35 designed for summer cooling and heating in extreme cold

The outdoor support catches the eye in our photo, but the installed unit also deserves a technical analysis.

Midea presents the MIDEA35 as its premium wall-mounted series, operating with the refrigerant R-454B and designed for heating down to -30 °C. The combinations presented in the brochure are identified as Cold Climate V6.1.

Three main capacities to adapt the system to the building

The MIDEA35 is available with rated cooling capacities of:

  • 9,000 BTU/h;
  • 12,000 BTU/h;
  • 18,000 BTU/h.

The corresponding rated heating capacities are, respectively, 12,000, 12,000, and 20,000 BTU/h.

At AirGreen, we consider capacity selection to be a fundamental step.

Installing a heat pump that is larger than necessary is not automatically an improvement. Sizing must take into account the building's layout, insulation, windows, exposure, and how air can circulate between the different zones.

Up to 33.3 SEER2, depending on the selected capacity

The series' cooling efficiency varies by model.

Midea states:

  • 33.3 SEER2 for the 9,000 BTU version;
  • 29.4 SEER2 for the 12,000 BTU version;
  • 25.6 SEER2 for the 18,000 BTU version.

The corresponding Region IV HSPF2 values are, respectively, 22.0, 14.5, and 16.2.

This is one reason why we always recommend comparing specific heat pump combinations rather than just series names.

Saying that a MIDEA35 offers “up to 33.3 SEER2” is accurate for the product line, but it does not mean that every capacity has a SEER2 of 33.3.

Variable-speed technology suited to long operating periods

Midea uses variable-speed compressor technology. The manufacturer states that the compressor can adjust its operation as demand changes rather than operating only in a complete on-off cycle.

This is particularly relevant in the context of an Ormstown winter.

A modern heat pump is often more comfortable when it runs longer at a moderate output rather than constantly alternating between maximum power and a complete shutdown.

This modulation can help maintain a more stable indoor temperature while reducing abrupt changes in operation.

The figure to look at in winter is not limited to “-30 °C”

A MIDEA35 can operate in heating mode down to -30 °C, but when evaluating a heat pump for a house in Ormstown, we also look at its low-temperature capacity.

At -15 °C, Midea states:

  • 13,500 BTU/h for the 9,000 BTU version;
  • 13,500 BTU/h for the 12,000 BTU version;
  • 22,600 BTU/h for the 18,000 BTU version.

The corresponding COPs are respectively 3.60, 3.60, and 4.40.

These figures provide a better understanding of what the machine can actually deliver during a cold spell.

The minimum operating temperature is important, but it should never be used alone to size a building’s heating system.

R-454B and the new requirements related to A2L systems

The MIDEA35 uses R-454B, an A2L-category refrigerant.

The documentation also mentions an A2L refrigerant leak detection sensor, as well as a dispersion system specified in the characteristics of the MIDEA35, MIDEA28, and MIDEA25 family.

For our team, this means that installation and servicing must be carried out using the appropriate procedures and equipment.

An R-454B installation must not be treated as though the refrigerant type were irrelevant.

The disconnect switch and electrical connection must remain accessible

In the photo of our Ormstown installation, an electrical box is installed near the unit.

This type of arrangement is important for servicing. A technician must be able to isolate the electrical power supply before working on the machine.

Depending on capacity, the MIDEA35 has different electrical requirements. Midea specifically indicates a minimum allowable amperage of 16 A for the 9,000 and 12,000 BTU versions and 24.9 A for the 18,000 BTU version. The maximum protection ratings indicated are respectively 20 A, 20 A, and 25 A.

We therefore always verify the exact characteristics of the installed combination rather than using a standard electrical protection for all heat pumps.

Outdoor noise also matters when choosing the location.

The front-facing fan visible in the photo moves a significant volume of air through the coil.

Depending on the capacity, Midea indicates a high outdoor sound level of 57 dB(A) for the 9,000 and 12,000 BTU models and 61.5 dB(A) for the 18,000 BTU version.

We therefore take proximity into account to:

  • a bedroom window;
  • a deck;
  • a neighboring property;
  • a frequently used passage;
  • a wall that could amplify certain vibrations.

An outdoor unit may be compact, but its location remains a technical decision.

The raised support also makes future maintenance easier.

The installation visible in Ormstown leaves the lower part of the heat pump accessible.

This facilitates several future tasks: inspecting the base, cleaning, checking drainage, accessing the connections, and verifying the support.

A unit installed too close to the ground can become much more difficult to maintain when surrounded by ice, debris, or vegetation.

We also recommend that the owner keep the area around the unit clear.

Do not allow objects to accumulate in front of the fan or let vegetation overgrow the coil during the summer. In winter, it is best to regularly clear snow from around the heat pump without damaging the fins.

An outdoor unit does not need to be sealed airtight.

Another mistake to avoid is adding a structure that is too enclosed around the unit to “protect it.”

The heat pump needs a large amount of air.

A poorly designed shelter can cause air discharged by the fan to recirculate and reduce performance.

Protection against the direct fall of a mass of snow or ice from a roof may sometimes be appropriate depending on the building, but it must be designed without blocking the required clearances.

The best approach is to plan this protection during installation rather than building a box around the equipment later.

AHRI numbers for the MIDEA35 series

For the three combinations presented by Midea, the AHRI references are:

  • 215471386 for the 9,000 BTU model;
  • 215471387 for the 12,000 BTU model;
  • 215471388 for the 18,000 BTU model.

These references are important when we need to verify the characteristics of a combination or its potential eligibility for a financial assistance program.

For a heat pump rebate in Quebecthe AHRI number corresponding exactly to the installed indoor and outdoor units, as well as the program criteria in effect at the time of the application, must always be verified.

We therefore avoid promising a subsidy simply based on the commercial name “MIDEA35”.

Comfort features that complement the work of the outdoor unit

Although our photo mainly shows the outdoor equipment, the MIDEA35 also offers several functions at the indoor unit.

The brochure specifically mentions:

  • airflow adjustable from 1% to 100%;
  • ECO mode;
  • Turbo mode;
  • night mode;
  • timer;
  • function Follow Me;
  • automatic cleaning;
  • quiet mode;
  • 8°C heating;
  • horizontal and vertical swing;
  • smart sensor;
  • humidity control;
  • Wi-Fi control.

Midea also indicates up to 100 airflow adjustment levels and the ability to control the system through SmartHome and Wi-Fi, depending on the configuration.

Residential warranty: keep the documents for the installed system

The brochure states, for the residential sector, a limited warranty of 12 years on the compressor, 12 years on parts, and 10 years on labor, according to the applicable conditions.

After an installation like the one in Ormstown, we therefore recommend carefully keeping:

  • the invoice;
  • the indoor and outdoor models;
  • the serial numbers;
  • the AHRI number;
  • the registration documents;
  • the warranty conditions.

In Ormstown, an installation designed for what happens in January as much as in July

This MIDEA MIDEA35 wall-mounted heat pump installation in Ormstown perfectly illustrates why we place as much importance on the outdoor unit as on the equipment visible inside the home.

The photograph summarizes several technical decisions: a unit installed on a solid surface, raised on a metal support, with its connections positioned nearby and access maintained around the equipment.

On a hot summer day, this height may seem like a minor detail.

In the middle of winter, when snow accumulates and the heat pump must regularly run defrost cycles, its value becomes clear.

At AirGreen, our goal is not simply to install a MIDEA heat pump in Ormstown. We aim to prepare the installation for the conditions it will actually face: heat, rain, freezing temperatures, snow, defrost cycles, and long heating periods.

It is this same attention to detail that we apply to ourHVAC installation in Montreal, Laval, Longueuil, the North Shore, and the South Shore : proper sizing, compliance with refrigerant piping requirements, appropriate electrical installation, adequate clearance, a stable support, and accessibility for future servicing.

A MIDEA35 has the features needed to deliver solid performance in our climate. The installer’s role is to create the conditions that allow it to perform properly, year after year.

In figures
The steps

How it goes, from the first call to the end

The main steps of this kind of job at AirGreen. Every house has its quirks: the estimate brings them out.

Step 1 of 9The on-site estimate

We look at the room, the outside wall, the line route and where the outdoor unit will go. That is where the capacity gets chosen.

  1. The on-site estimateWe look at the room, the outside wall, the line route and where the outdoor unit will go. That is where the capacity gets chosen.
  2. The quoteModel, capacity and price, in writing. We also check whether the model qualifies for assistance programs.
  3. Getting readyFloors and furniture protected, wall plate position marked level, wall opening located.
  4. The wall openingA single opening, with the slope the drain needs to flow outside.
  5. The outdoor unitSet on a stand raised above the snow, with the clearances the manufacturer requires.
  6. Lines, cable and drainConnected, insulated and protected. The opening is then sealed against water, cold air and insects.
  7. The electrical workA dedicated circuit and an accessible disconnect near the outdoor unit.
  8. Tests and start-upLeak test, vacuum, then start-up and a check of heating and cooling.
  9. The walkthroughRemote, modes, filters: we show you the essentials before we leave.
The unit

What the unit delivers when it is cold

The range as published on airgreen.ca: pick a size to see its capacity in deep cold.

The range, size by size
SizeHeating at −8 °CHeating at −15 °CColdest certified pointCOP at −15 °CSEERHSPFIndicative LogisVert aid
Midea Série 35 9 00011,00013,500−30 °C: 7,5002.033.314.6–
Midea Série 35 12 00011,00013,500−30 °C: 7,5002.029.412.7$1,320
Midea Série 35 18 00019,30022,600−30 °C: 11,9002.3425.616.2$2,316
7,500Still 7,500 BTU/h at −30 °C

According to NEEP, its certified maximum capacity at −30 °C (−22 °F) is 7,500 BTU/h, 62% of its nominal 12,000 BTU size.

17,200A 17,200 BTU/h reserve in mild weather

At 8 °C, its certified maximum capacity reaches 17,200 BTU/h, 43% more than its nominal 12,000 BTU size.

13,50013,500 BTU/h certified at −15 °C

According to NEEP, its certified heating capacity at −15 °C (5 °F) is 13,500 BTU/h, 112% of its nominal 12,000 BTU size. Its COP there is 2.00.

Data read live from the airgreen.ca page of each size (NEEP / AHRI certified performance). When the title names the installed size, it is highlighted; otherwise the whole range is shown. The aid shown is today’s, using Hydro-Québec’s rule ($120 per 1,000 BTU/h at −8 °C); amounts quoted in the article date from its publication. Only Hydro-Québec confirms the assistance granted.A dash in the aid column: amount to be confirmed for this model.

Your numbers

And at your place?

Two quick checks with real numbers: what heat costs, and what your current heaters add up to in BTU/h.

Before / afterThe cost of the same heat

Baseboards and electric furnaces turn 1 kWh of electricity into 1 kWh of heat. A heat pump delivers more: that is its COP. At Hydro-Québec’s rate D (11.142¢/kWh above 40 kWh a day, since 1 April 2026):

Before · baseboards11.142¢/kWh
After · heat pump–

Hydro-Québec: a heat pump can be up to three times more efficient than baseboards for heating in the colder months.

Estimate per kWh of heat, at the chosen temperature, using the certified COP from the product page. Taxes, access charge and backup heat not included.

Size checkYour baseboards, in BTU/h
–BTU/h of installed electric heat

    Conversion: 1 W = 3.412 BTU/h. An indication, not a load calculation: baseboards and furnaces are often stronger than the real need, and they can stay as backup. AirGreen confirms the capacity on site.

    Through the seasons

    What to do, season by season

    Three habits per season for this unit. They take a few minutes and prevent many calls.

    • Clean the indoor unit's filters.
    • Clear leaves and debris left on the outdoor unit by winter.
    • Test cooling before the first hot days.
    And at your place?

    Which type of equipment for your project?

    Pick what looks like your need.

    Mistakes avoided

    Four mistakes we do not make

    Flip each card to see what we do instead.

    Frequently asked questions

    What people ask us about this kind of work

    12 questions
    Does a wall-mounted heat pump heat in winter?
    Yes, it heats and cools. Its capacity drops in very cold weather; the operating range depends on the model and is listed on its spec sheet.
    Wall-mounted or multi-zone: how do I choose?
    One wall head and one condenser outside: the direct solution for a room or an open area. For two to five rooms, a multi-zone puts one head in each room on a single condenser.
    Where does the outdoor unit go?
    Where it stays above the snow, clear and accessible, away from walkways. We decide it with you during the estimate.
    Are there grants?
    Depending on the model and your situation, assistance programs may apply, including Hydro-Québec's LogisVert. AirGreen checks the model number before quoting an amount. See the grants.
    Do I need a permit?
    Rules vary from city to city: location, distances, noise. See permits and by-laws, and we check for your address.
    How cold can it heat?
    It depends on the model. According to Hydro-Québec, newer models work down to a temperature between −15 °C and −25 °C, and some cold-climate models are certified lower. The minimum temperature is on each unit's spec sheet.
    How much can I save?
    Hydro-Québec says a heat pump can be up to three times more efficient than baseboards for heating in the colder months. The result depends on the house, the climate and how it is used.
    How is the LogisVert assistance calculated?
    For ENERGY STAR cold-climate certified heat pumps, Hydro-Québec lists assistance of $120 per 1,000 BTU/h of heating capacity at −8 °C. AirGreen checks the exact model before quoting an amount; only Hydro-Québec confirms the assistance granted. See the grants.
    Is it noisy?
    The sound level depends on the model and is listed in decibels on each unit's spec sheet. Location matters too: when possible, we avoid putting the outdoor unit under a bedroom window.
    The outdoor unit is covered in ice: is that normal?
    Some frost is: the unit runs defrost cycles. Never hit the ice. If the unit stays iced up or stops heating, call us.
    Does AirGreen hold the required licences?
    Yes. AirGreen holds RBQ licence 5645-9605-01, subclasses 15.8 Ventilation, 15.10 Refrigeration and 16 Electricity.
    Is the estimate free?
    Yes. The on-site estimate is free and the quote follows within 24 hours. Book my free estimate.
    Going further

    Useful pages for what comes next

    Could this job help a neighbour?

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    Text and photo: a real AirGreen Climatisation & Chauffage job. The diagrams are generic illustrations of the type of installation, not a survey of this job site. Sources of the added figures: airgreen.ca product pages (NEEP / AHRI performance), Hydro-Québec (Heat pumps page, LogisVert, read on 13 October 2026), Régie de l’énergie (rate D as of 1 April 2026).

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