Project

Installation of a Trane R32 PTAC Heat Pump | 12,000 BTU on the North Shore of Montreal

Professional installation of a Trane R32 PTAC heat pump | 12,000 BTU on the North Shore: year-round comfort, through-wall installation, R-32 refrigerant and energy efficiency for multi-unit buildings.

By AirGreen Climatisation & Chauffage Admin4 min read
Installation of a Trane R32 PTAC Heat Pump | 12,000 BTU on the North Shore of Montreal
Installation of a Trane R32 PTAC Heat Pump | 12,000 BTU on the North Shore of Montreal
–chapters in this story
4 minreading time
–type of installation
2025year published
The tour

Take a tour of the installation

Each number is a point we check on site. Switch between summer and winter to watch air and heat move.

Generic diagram: PTAC installed under a window, through the wall

Generic illustration of this type of installation, not a survey of this job site. Tap a number.

  1. All-in-one: it heats and cools from inside the room, with no separate outdoor unit.

  2. A box that goes through the wall and holds the unit. It is installed following the manufacturer's instructions so water drains to the outside.

  3. This is where the unit exchanges heat with the outdoor air. It must stay clear.

  4. A dedicated connection matched to the unit's voltage and amperage.

  5. On the unit or through a wall thermostat, depending on the model.

  6. Under a window, the unit must leave curtains, sill and opening free, and let air move through the room.

The job

A high-performance wall-to-wall HVAC solution, expertly installed by AirGreen

On Montreal's North Shore, where climate variations require precise and reliable thermal management, we recently installed a Trane R32 PTAC heat pump with a capacity of 12,000 BTU . This compact, self-contained unit, often used in hotel complexes or multi-unit residences, was chosen for its consistent performance, its wall-mounted format, and its compatibility with spaces without ventilation ducts.

This project perfectly illustrates our approach: rigorous, professional and focused on the real needs of our clients.

Why choose a 12,000 BTU Trane R32 PTAC heat pump?

All-in-one technology with pass-through installation

This PTAC (Packaged Terminal Air Conditioner) unit is designed to be inserted directly into the wall, simplifying installation and reducing heat loss. The Trane PTHG1201HAA model stands out for its compactness ( 42 x 21.5 x 16 in ), its 220V voltage, its low noise level (51 to 54 dB) , and its use of R-32 refrigerant , known for its energy efficiency and low environmental impact.

Quiet and continuous performance

Whether in air conditioning or heating mode, the heat pump maintains a stable indoor temperature. It has several operating modes: heat pump heating, electric backup, air conditioning, ventilation only , as well as a memory function and an automatic anti-freeze mode .

Ideal for multi-unit buildings and commercial spaces

With its discreet design and consistent performance, this unit is perfect for:

  • Senior residences

  • Hotel complexes

  • Rental apartments

  • Multi-unit buildings

PTAC TRANE

Looking back on our successful installation on the North Shore

Project background

The client, a residential building owner on the North Shore of Montreal, wanted to replace an old PTAC unit that had become noisy and energy-intensive. After consultation, we recommended the Trane PTAC R32 | 12,000 BTU heat pump , offering excellent performance/price ratio and direct compatibility with the existing wall opening.

Steps of the intervention

  1. Wall opening inspection : confirmation that the dimensions of the old appliance matched those of the new one.

  2. Removal of existing unit : clean disassembly, without damaging the interior finish.

  3. Wall preparation : insulation and sealing of the opening.

  4. Installation of the new unit : secure fixing, 220V electrical connection, level check.

  5. Operational tests : monitoring of temperature, air flow, noise level, and the efficiency of the different modes.

  6. Customer training : explanation of Trane control panel use, advanced functions and basic maintenance.

Results obtained

  • Improved thermal comfort from the first hours

  • Reduction of noise perceived by occupants

  • Anticipated reduction in energy consumption of 20 to 30%

  • Smooth operation even on a very hot day (initial setting at 61°F during testing)

Important technical points

Features of the Trane PTAC R32 heat pump

  • Cooling capacity : 12,000 BTU

  • Refrigerant : R-32 (better energy efficiency than R-410A)

  • Sound level : 54 dB max / 51 dB min

  • Operating mode : Cool / Heat / Fan / Dry

  • Digital display with on-board control (see photo of the control screen)

  • Smart operation : automatic recovery after failure, built-in timer, diagnostics

Good practices and mistakes to avoid

What we always recommend at AirGreen:

  • Choose a unit that is well sized for the space to be cooled/heated.

  • Check the available power supply (in this case, 220V required).

  • Ensure a perfect seal around the through wall frame.

  • Have everything inspected by certified HVAC professionals .

Why trust AirGreen?

Our commitment to every HVAC installation

At AirGreen, each project is handled with rigor, whether it's for a residence in Laval , an office in Longueuil , or like here, a home on the North Shore . Here's why our clients choose us:

  • Certified and experienced installers

  • Fast and careful intervention

  • Transparent submission, no surprises

  • Responsive after-sales service

  • Solid warranty: 5 years on the compressor, 1 year on parts

Concrete example: quick installation, immediate results

In less than 3 hours, our team removed the old unit, installed the new one, sealed it, and performed a complete inspection. The result? A satisfied customer, a more valued building, and more comfortable tenants.


Contact AirGreen for your wall-mounted HVAC project in Montreal and the surrounding area

Considering replacing or installing a PTAC unit in your hotel, building, or residence? Contact AirGreen for a free quote or tailored advice .

📞 514-316-2973
📍 Montreal – Laval – Longueuil – North Shore – South Shore
📧 sales@airgreen.ca

The steps

The big day, step by step

The main steps of this kind of job at AirGreen. Every house has its quirks: the estimate brings them out.

Step 1 of 7The on-site estimate

We look at the outside wall, the window, the space in the room and the power supply.

  1. The on-site estimateWe look at the outside wall, the window, the space in the room and the power supply.
  2. The quoteThe unit, the sleeve and the price, in writing.
  3. The wall sleeveInstalled following the manufacturer's instructions, so water drains to the outside.
  4. The electrical workA dedicated connection matched to the unit's voltage and amperage.
  5. Unit and grilleThe unit slides into the sleeve; the outdoor grille stays clear.
  6. TestsStart-up and a check of heating and cooling.
  7. The walkthroughControls, filter, what to keep clear.
Mistakes avoided

Four mistakes we do not make

Flip each card to see what we do instead.

Going further

Your own project, step by step

Through the seasons

What to do, season by season

Three habits per season for this unit. They take a few minutes and prevent many calls.

  • Clean the filter.
  • Clear the outdoor grille.
  • Test cooling.
At your place

Is your home ready?

Check what applies at your place. A "no" is not a refusal: it is what we sort out during the estimate.

0 / 6 checked
True or false

Four statements: true or false?

It all comes down to details you have just seen.

1. A PTAC needs a separate outdoor unit.

2. The outdoor grille must stay clear.

3. Any electrical outlet will do.

4. A PTAC can heat and cool a room.

Frequently asked questions

What people ask us about this kind of work

7 questions
What is a PTAC?
An all-in-one unit installed under the window, through the wall. It heats and cools the room with no separate outdoor unit.
Where does it go?
On an outside wall that can take the sleeve, with the grille clear outside and free air in front of the unit.
What does it need electrically?
A dedicated connection matched to the unit's voltage and amperage. AirGreen holds subclass 16 Electricity.
Can the existing sleeve be reused?
Sometimes, if the sleeve fits the new unit and is in good shape. We check on site.
Does a PTAC cool the whole house?
No, it is designed for one room. For several rooms, a multi-zone or a central system is often a better fit.
Does AirGreen hold the required licences?
Yes. AirGreen holds RBQ licence 5645-9605-01, subclasses 15.8 Ventilation, 15.10 Refrigeration and 16 Electricity.
Is the estimate free?
Yes. The on-site estimate is free and the quote follows within 24 hours. Book my free estimate.

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Every house has its constraints. We see them before we install.

The on-site estimate is free and the quote follows within 24 hours.

  • RBQ licence5645-9605-01 · 15.8, 15.10, 16
  • EstimateOn site, free
  • QuoteWithin 24 hours

Text and photo: a real AirGreen Climatisation & Chauffage job. The diagrams are generic illustrations of the type of installation, not a survey of this job site. Sources of the added figures: airgreen.ca product pages (NEEP / AHRI performance), Hydro-Québec (Heat pumps page, LogisVert, read on 13 October 2026), Régie de l’énergie (rate D as of 1 April 2026).

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