Job sheet · Project

Installation of a GREE FreeMatch R32 2-head heat pump in Saint-Mathias-sur-Richelieu (MRC de Rouville)

GREE FreeMatch R32 2-head wall-mounted heat pump, 18,000 BTU/h, SEER2 21, installed on wall brackets in Saint-Mathias-sur-Richelieu — what a heritage-listed church really changes about your project, and the four questions to ask before ordering.

By AirGreen Climatisation & Chauffage Admin11 min read
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Installation of a GREE FreeMatch R32 2-head heat pump in Saint-Mathias-sur-Richelieu (MRC de Rouville)
Installation of a GREE FreeMatch R32 2-head heat pump in Saint-Mathias-sur-Richelieu (MRC de Rouville)
The full story

The article, chapter by chapter

A former river port, a church designated as a heritage property since 1957, and a question that almost no one asks at the right time

At the beginning of the 19th century, Saint-Mathias was one of the busiest ports on the Richelieu. Grain, lumber, and farm products were loaded there for shipment to the United States, until the railway in 1836 and then the Chambly Canal in 1843 diverted traffic elsewhere. The municipality was incorporated on July 1, 1855, and the name Saint-Mathias-sur-Richelieu was not adopted until 1988 and made official in 1991. The river forms its western boundary: the village looks out over the Chambly Basin from the opposite bank.

It was against this backdrop that we installed a GREE FreeMatch R32 2-head wall-mounted heat pump this summer, on a wooded property set back from the village core. The project itself was technically routine. What was less routine was the question the customer asked us during the first visit—and one we are hearing increasingly often on the South Shore as well as in Montreal, Laval, Longueuil, and the North Shore:

“The church next door is designated as a heritage property. Does that prevent me from installing a unit on my wall?”

The honest answer is: almost certainly not—but not for the reason you think, and there are still four things to check before ordering the equipment. This article explains how it really works, because this is exactly the kind of topic where incorrect answers circulate in both directions.

What was installed, in plain English

Item Data
Outdoor unit GREE FreeMatch R32 GWHD(18)ND6MO
Rated capacity 5,275 W — 18,000 BTU/h in both cooling and heating
Heads 12,000 BTU/h (open ground-floor area) + 9,000 BTU/h (primary bedroom) = 21,000 BTU/h, or 117% of the rated capacity
Efficiency ratings SEER2 21 · HSPF2 10 · EER2 12.5 · COP 3.90
AHRI reference 214931586 (non-ducted)
Heating range −30 °C to 24 °C
Factory charge 900 g of R32
Piping 6 m + 9 m = 15 m developed length, 10 m precharge exceeded by 5 m → 100 g of R32 added and weighed
Electrical MCA 14.5 A · MOCP 20 A, a single circuit for the entire system
Cabinet 822 × 550 × 352 mm, 35.5 kg, 1,354 cfm, 54 dB(A)

All these values come directly from the manufacturer's X610068B technical data sheet. The two heads were selected instead of one because the house has no ductwork and the corridor between the open area and the bedroom does not allow air to pass through. The debate between the 18,000 and 24,000 chassis—that is, purchasing a third available port for later use—has already been published in detail on our Ahuntsic-Cartierville page; we do not revisit it here. The added-load calculation and the repeat verification of the minimum A2L floor-area requirement based on the final charge are also covered there.

Two remarks are owed to the reader, because we would rather write them than leave them unsaid: the configuration selected reuses a capacity-distribution pairing already published elsewhere in our series—the two-headed matrix has been full for some time—and the regulatory content below concerns existing regulations, never the file for this address, which we have no business commenting on.

Three Legal Objects Everyone Confuses

When someone says “this place is heritage-protected,” they may be referring to three different things, which do not have the same authority, geographic scope, or consequences.

1. The Classified Heritage Property

This is provincial protection, granted by the Minister of Culture and Communications, and it applies to a specific building. In Saint-Mathias-sur-Richelieu, the church and cemetery wall have been classified as a heritage property since January 3, 1957—one of the oldest classifications in Quebec. The Répertoire du patrimoine culturel du Québec assigns it conservation categories 1 (exceptional exterior) and 4 (exceptional interior), a rare double designation. The church was built from 1784 to 1788; the interior decoration came from Louis Quévillon's workshop between 1794 and 1797, and again from 1821 to 1833; the cemetery wall dates from 1817–1818, and the RPCQ describes it as the most elaborate surviving example in Quebec.

Key point: this designation applies to the church, not to the neighbouring homes. Protection granted to someone else's building does not, by contagion, become a restriction on your wall.

2. The protection area—the mechanism that can affect the neighbour

This is where the real answer lies, and it is almost always missing from the discussions.

The mechanism by which a designation can extend to neighbouring properties is called a protection area: a perimeter that the minister may establish around a designated building. Where such an area exists and is in force, it applies to properties that are not themselves designated.

However, the RPCQ record for the church and cemetery wall in Saint-Mathias-sur-Richelieu bears the note “Proposed boundary not adopted”. In other words: a protection area was considered but was not put into effect.

The lesson applies throughout Quebec, and that is the purpose of this section: it is not the neighbour's designation that affects you, but the protection area—when there is one. The useful question is therefore not “is the church designated?” but “is a protection area in force, and is my lot within it?”

3. The heritage site—a territory, not a building

Third item: the heritage site designated (by the government) or cited (by the municipality), which applies to a territory rather than an isolated building. This is the regime governing Old La Prairie, whose principle we have already published: a provincial designation is not a municipal by-law, and a second authority may be layered on top of the first, with its own authorization procedure and its own timelines. We found no heritage site of this type in Saint-Mathias-sur-Richelieu's regulatory inventory.

And a fourth layer, purely municipal this time: the PIIA, a discretionary regime in which a project is assessed according to architectural criteria rather than measured against a compliance checklist. Our Westmount page explains how it works in full; we refer you to it rather than rewriting it here. Saint-Mathias-sur-Richelieu has a PIIA by-law—By-law 1030, amended twice. We do not know which areas it covers, and we will not make that up.

What we verified, what we were unable to read, and the four questions to ask before ordering

Our position throughout the series is consistent: we cite a bylaw; we do not interpret it. The municipality remains the sole authority responsible for applying its own text to a given lot. Our job is to submit a complete file, not to make a decision.

For this address, transparency requires unusual precision. We were able to verify the existence and titles of the bylaws. We were unable to read their provisions: the PDFs are hosted on a server that refused our requests. We will therefore publish no margins, no decibel thresholds, no issuance timelines, and no article numbers for Saint-Mathias-sur-Richelieu. Any contractor who recites these figures from memory is reciting those of another municipality.

What was verified

The municipality notably applies a zoning bylaw (1026), a building bylaw (1028), a bylaw on permits and certificates (1029), a bylaw on PIIAs (1030), and a bylaw on nuisances and the environment (1032). The Urban Planning Department can be reached at 450 658-2841. The municipality also states on its own website that a permit or certificate is required for work in a flood zone, on the shoreline, or along the shore—which truly matters in a municipality whose river forms its western boundary and where more than 96% of the territory is agricultural, covering approximately 48.22 km² and having 4,544 residents according to the 2021 census.

The four questions

They take ten minutes by phone and should be asked before the equipment is ordered, never afterward.

  1. Is an authorization certificate required to install a heat pump at this address, and under which bylaw? The answer varies from one municipality to another within the same RCM—we have confirmed this just a few kilometres from here.
  2. Is my lot subject to the PIIA? If so, the timeline is no longer in anyone's hands but the council's, and the outcome is not guaranteed in advance.
  3. Is my lot affected by a protection area, flood zone, shoreline buffer, or the shore? All four trigger distinct procedures.
  4. What setbacks apply to a mechanical unit in my yard, and is a screen required? That is the question that physically relocates the unit, which changes the piping lengths and therefore the estimate.

The commercial consequence, stated plainly

The installation date is set after the municipality responds, not before. A contractor who promises an installation next week in Saint-Mathias-sur-Richelieu without having spoken to the planning department does not know the project—he knows his schedule.

And the installation itself?

It went smoothly, which is the goal. The outdoor unit was suspended on stainless-steel wall brackets with anti-vibration pads at all four contact points, at a height selected based on the site's actual snow accumulation and access to the service valves. The choice between wall mounting and a ground base depends on the five criteria already published on our Saint-Eustache page, including vibration transmission to the structure. The wall has engineered wood siding over a parged foundation strip: the anchor passes through the siding and reaches the structure, never the cladding—the complete detail is on our Sainte-Marthe-sur-le-Lac page. The circuit was pressurized with dry nitrogen, evacuated to a deep vacuum with a standing vacuum test, then the valves were opened and each head was tested separately.

One final word about coexistence with our other local page: we have also documented a GREE FLEXX R32 central heat pump installed in a 42-inch crawl space in Saint-Mathias-sur-Richelieu. Two systems, two opposite approaches. That one had to fit a 61.5 kg cabinet into a confined space and distribute air through existing ducts. This one has no ductwork at all and serves two selected zones. The crawl space imposes its volume constraints; the exterior wall imposes its own anchoring and neighboring-property constraints. This is not the same trade applied twice; these are two different problems.

At AirGreen, we install, maintain, and document HVAC systems in Saint-Mathias-sur-Richelieu, Chambly, Marieville, Richelieu, and throughout Montérégie, as well as in Montréal, Laval, Longueuil, on the North Shore, and on the South Shore. If your project concerns an older area, a shoreline, or a flood zone, tell us during the first visit: that is when it costs the least to address.

Your numbers

The job tools

Two quick checks with real numbers: what heat costs, and what your current heaters add up to in BTU/h.

Size checkYour baseboards, in BTU/h
–BTU/h of installed electric heat

    Conversion: 1 W = 3.412 BTU/h. An indication, not a load calculation: baseboards and furnaces are often stronger than the real need, and they can stay as backup. AirGreen confirms the capacity on site.

    The steps

    How the job unfolds

    The main steps of this kind of job at AirGreen. Every house has its quirks: the estimate brings them out.

    Step 1 of 9The on-site estimate

    We look at the room, the outside wall, the line route and where the outdoor unit will go. That is where the capacity gets chosen.

    1. The on-site estimateWe look at the room, the outside wall, the line route and where the outdoor unit will go. That is where the capacity gets chosen.
    2. The quoteModel, capacity and price, in writing. We also check whether the model qualifies for assistance programs.
    3. Getting readyFloors and furniture protected, wall plate position marked level, wall opening located.
    4. The wall openingA single opening, with the slope the drain needs to flow outside.
    5. The outdoor unitSet on a stand raised above the snow, with the clearances the manufacturer requires.
    6. Lines, cable and drainConnected, insulated and protected. The opening is then sealed against water, cold air and insects.
    7. The electrical workA dedicated circuit and an accessible disconnect near the outdoor unit.
    8. Tests and start-upLeak test, vacuum, then start-up and a check of heating and cooling.
    9. The walkthroughRemote, modes, filters: we show you the essentials before we leave.
    The tour

    What we check on a job like this one

    Each number is a point we check on site. Switch between summer and winter to watch air and heat move.

    Generic diagram: wall-mounted heat pump, indoor and outdoor units

    In summer, the outdoor unit rejects the house's heat outside.

    Generic illustration of this type of installation, not a survey of this job site. Tap a number.

    1. Mounted level on a wall plate, high enough for the air to reach the whole room, with enough space around it to slide the filters out easily.

    2. The refrigerant lines, the communication cable and the drain go through the wall in a single opening, sealed against water, cold air and insects.

    3. Two insulated copper pipes connect the two units. Outside, a line cover can protect them from sun, knocks and weather.

    4. A shut-off switch near the outdoor unit isolates it safely for service. It must stay accessible at all times.

    5. The compressor and the fan. In heating mode it captures heat from the outdoor air, even in winter, and moves it inside.

    6. On the ground or on the wall, it keeps the unit above accumulated snow. The unit stays clear and defrost water can drain away.

    7. The fan needs to blow freely. Storage, a fence or a wall too close, and efficiency drops while noise goes up.

    At your place

    Is your home ready?

    Check what applies at your place. A "no" is not a refusal: it is what we sort out during the estimate.

    0 / 6 checked
    Maintenance

    Good habits, once the unit is in place

    Six simple habits that keep the unit going. Your list stays on this device.

    0 / 6 checked
    Through the seasons

    What to do, season by season

    Three habits per season for this unit. They take a few minutes and prevent many calls.

    • Clean the indoor unit's filters.
    • Clear leaves and debris left on the outdoor unit by winter.
    • Test cooling before the first hot days.
    For your project

    The right pages, at the right time

    True or false

    Four statements: true or false?

    It all comes down to details you have just seen.

    1. In heating mode, the outdoor unit can produce water.

    2. You pick the capacity with a simple square-footage rule.

    3. A multi-zone connects several indoor heads to a single condenser.

    4. The disconnect can sit behind the patio furniture.

    Frequently asked questions

    What people ask us about this kind of work

    12 questions
    Does a wall-mounted heat pump heat in winter?
    Yes, it heats and cools. Its capacity drops in very cold weather; the operating range depends on the model and is listed on its spec sheet.
    Wall-mounted or multi-zone: how do I choose?
    One wall head and one condenser outside: the direct solution for a room or an open area. For two to five rooms, a multi-zone puts one head in each room on a single condenser.
    Where does the outdoor unit go?
    Where it stays above the snow, clear and accessible, away from walkways. We decide it with you during the estimate.
    Are there grants?
    Depending on the model and your situation, assistance programs may apply, including Hydro-Québec's LogisVert. AirGreen checks the model number before quoting an amount. See the grants.
    Do I need a permit?
    Rules vary from city to city: location, distances, noise. See permits and by-laws, and we check for your address.
    How cold can it heat?
    It depends on the model. According to Hydro-Québec, newer models work down to a temperature between −15 °C and −25 °C, and some cold-climate models are certified lower. The minimum temperature is on each unit's spec sheet.
    How much can I save?
    Hydro-Québec says a heat pump can be up to three times more efficient than baseboards for heating in the colder months. The result depends on the house, the climate and how it is used.
    How is the LogisVert assistance calculated?
    For ENERGY STAR cold-climate certified heat pumps, Hydro-Québec lists assistance of $120 per 1,000 BTU/h of heating capacity at −8 °C. AirGreen checks the exact model before quoting an amount; only Hydro-Québec confirms the assistance granted. See the grants.
    Is it noisy?
    The sound level depends on the model and is listed in decibels on each unit's spec sheet. Location matters too: when possible, we avoid putting the outdoor unit under a bedroom window.
    The outdoor unit is covered in ice: is that normal?
    Some frost is: the unit runs defrost cycles. Never hit the ice. If the unit stays iced up or stops heating, call us.
    Does AirGreen hold the required licences?
    Yes. AirGreen holds RBQ licence 5645-9605-01, subclasses 15.8 Ventilation, 15.10 Refrigeration and 16 Electricity.
    Is the estimate free?
    Yes. The on-site estimate is free and the quote follows within 24 hours. Book my free estimate.

    Could this job help a neighbour?

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    Text and photo: a real AirGreen Climatisation & Chauffage job. The diagrams are generic illustrations of the type of installation, not a survey of this job site. Sources of the added figures: airgreen.ca product pages (NEEP / AHRI performance), Hydro-Québec (Heat pumps page, LogisVert, read on 13 October 2026), Régie de l’énergie (rate D as of 1 April 2026).

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