Project

Installation of a FUJITSU AIRSTAGE Orion XLTH+ wall-mounted heat pump in Saint-Rémi, Montérégie

A fieldstone foundation wall, a basement workout room, and no available ductwork: here’s how we installed a FUJITSU AIRSTAGE Orion XLTH+ 12,000 BTU wall-mounted heat pump in Saint-Rémi in a single day.

By AirGreen Climatisation & Chauffage Admin10 min read
Installation of a FUJITSU AIRSTAGE Orion XLTH+ wall-mounted heat pump in Saint-Rémi, Montérégie
Installation of a FUJITSU AIRSTAGE Orion XLTH+ wall-mounted heat pump in Saint-Rémi, Montérégie
Generic diagram: wall-mounted heat pump, indoor and outdoor units

In summer, the outdoor unit rejects the house's heat outside.

Generic illustration of this type of installation, not a survey of this job site. Tap a number.

  1. Mounted level on a wall plate, high enough for the air to reach the whole room, with enough space around it to slide the filters out easily.

  2. The refrigerant lines, the communication cable and the drain go through the wall in a single opening, sealed against water, cold air and insects.

  3. Two insulated copper pipes connect the two units. Outside, a line cover can protect them from sun, knocks and weather.

  4. A shut-off switch near the outdoor unit isolates it safely for service. It must stay accessible at all times.

  5. The compressor and the fan. In heating mode it captures heat from the outdoor air, even in winter, and moves it inside.

  6. On the ground or on the wall, it keeps the unit above accumulated snow. The unit stays clear and defrost water can drain away.

  7. The fan needs to blow freely. Storage, a fence or a wall too close, and efficiency drops while noise goes up.

A fieldstone wall, a basement workout room, and no ductwork available

The basement of a home in Saint-Rémi, in the Jardins-de-Napierville RCM, had been converted into a workout room a few years earlier: floating floor, mirror panels, squat rack, weight-plate storage rack, and recessed lighting. Everything was there except comfort. In July, the room reached 27 °C by the second set, the air became muggy, and the mirrors fogged up. In January, the opposite was true: 15 °C at floor level, making it impossible to warm up without keeping a coat on for the first ten minutes.

The homeowner called us with a simple request and a major physical constraint: make the room usable twelve months a year without touching the fieldstone foundation wall that runs from one end of the basement to the other.

We installed a FUJITSU AIRSTAGE Orion XLTH+ 12 000 BTU wall-mounted heat pump (indoor unit ASUH12KTAS, outdoor unit AOUH12KTAP1). Here is how the project unfolded, what proved more demanding than expected, and what this case can teach anyone considering an HVAC installation in the basement of an older home in Montréal, Laval, Longueuil, the North Shore, or the South Shore.

Why a wall-mounted unit rather than a central system

The house was already heated with electric baseboard heaters. There was no existing ductwork, no plenum, and no proper mechanical space in the basement. Adding a central system would have meant building a complete ductwork network in a room with limited ceiling height, losing 20 cm of ceiling clearance over half the area—in a room where people lift weights overhead.

The wall-mounted heat pump met three needs simultaneously:

  • Air conditioning and dehumidification in summer, with moisture removal of 1.8 L/h on this model—an especially important feature in a room where two people work out with the door closed;
  • Efficient heating in winter, almost completely replacing the basement baseboard heaters;
  • Just one wall penetration, meaning only one intervention on the envelope of an older home.

The selected unit: FUJITSU AIRSTAGE Orion XLTH+ 12KTAP1

The choice of model is anything but trivial. The Orion XLTH+ series is FUJITSU AIRSTAGE's cold-climate range, and it stands out precisely where conditions are most challenging in Montérégie.

Feature Value (12KTAP1)
Rated cooling 12,000 BTU/h (range 3,100 to 17,300)
Rated heating 15,300 BTU/h (range 4,500 to 27,300)
SEER2 (TRÈS2) 31,5
HSPF2 Region V (CPSC2) 11,3
EER2 (TRE2) 16,7
COP (CP2) 4,88
Heating range −30 °C to 24 °C
Refrigerant R-32 (GWP 675)
Indoor sound level 23 dB(A) in Quiet mode
Certification ENERGY STAR (ES, ESCC, ESME)

The figure to remember for a Quebec basement is not SEER2, but residual heating capacity in cold weather. The 12KTAP1 delivers 171% of its rated capacity at −15 °C, 156% at −21 °C, 128% at −26 °C, and 103% at −30 °C. In other words: on the coldest night of the year in Saint-Rémi, the unit still produces more than its nominal 15,300 BTU/h. Many wall-mounted heat pumps sold in Quebec lose 40 to 50% of their capacity at −20 °C—that is exactly when the customer starts looking at it skeptically.

The outdoor unit also incorporates a base pan heater, a detail we require for any installation where snow accumulates on the ground against the house.

The stone wall: the real obstacle on the project

The first photo tells the whole story. The fieldstone pillar occupies the corner where, on paper, the indoor unit should have gone. Drilling through a lime-mortared stone foundation is no minor operation: core drilling vibrates the assembly, and a stone that becomes dislodged inside the wall cannot simply be put back in place.

Our approach was to move the unit onto the adjacent stud partition wall, built in front of the highest section of the foundation, and route the piping through the rim joist above the level of the stone. Three advantages:

  1. No structural work on the original masonry;
  2. An outlet above the exterior ground level, protected from accumulated snow and spring water backflow;
  3. A short piping run, well below the model's 20 m limit (factory precharge up to 14.9 m, so no refrigerant addition was necessary).

The indoor unit was mounted approximately 2.25 m above the floor, in the corner opposite the window. This height had a precise purpose: above the line of the mirrors, to prevent the airflow from being directed straight back toward the unit and skewing the ambient temperature reading.

The condensate drain: the step too many people underestimate

In the basement, condensate does not drain by gravity to the outside—the outlet is higher than the unit. A quiet condensate pump is therefore required, connected to an existing drain or the sump pit. On this project, the line was routed along the window frame and then down to the floor drain, with a trap and an overflow pipe.

A 12,000 BTU wall-mounted heat pump in cooling mode in a workout room can generate more than a litre and a half of water per hour of sustained operation. An improvised connection into a pan always ends the same way: a swollen floating floor.

The outdoor unit and snow clearance

The AOUH12KTAP1 unit measures 716 × 820 × 315 mm and weighs 42 kg. It was installed on wall brackets with anti-vibration pads rather than on a ground slab, approximately 45 cm above the average snow level. On the South Shore, where late-January accumulations regularly exceed 60 cm, wall mounting prevents the defrost grille from being buried and cold air from recirculating beneath the unit.

The electrical connection was made on a dedicated 208-230 V / 60 Hz / single-phase circuit with a 20 A circuit breaker, run from the main panel. The outdoor sound level of 48 dB(A) in cooling mode allowed us to comply easily with the usual setback distances from the property line—a point we systematically verify with the municipal planning department before every HVAC installation.

The process, hour by hour

  • 7 h 45 — Arrival, protection of the floor and mirrors, and final confirmation of the location with the client.
  • 9 h 00 — Mounting of the wall plate, drilling the passage through the rim joist, and installing and sealing the sleeve.
  • 10:30 a.m. — Installation of the outdoor unit on brackets, bending and flaring of the piping (3/8 in. gas, 1/4 in. liquid).
  • 12:30 p.m. — Electrical connection, condensate line, and installation of the condensate pump.
  • 14 h 00 — Evacuation, leak check, and opening of the valves.
  • 3:15 p.m. — Start-up, pressure checks, configuration of the built-in Wi-Fi and the AIRSTAGE app.
  • 4:00 p.m. — Explanation of how it works, demonstration to the client of how to clean the washable indoor filters, and handover of the documents.

One day. No ductwork, drywall repair, or stone moved.

Mistakes to avoid in a basement

  • Undersizing because you think “basement = cool”. A workout room has a high internal heat gain: people, lighting, and sometimes a television. The load is nothing like that of a bedroom of the same size.
  • Sizing up by reflex. An oversized unit reaches the setpoint too quickly and stops dehumidifying. In a closed room, this is the fastest way to end up feeling clammy despite a thermostat setting of 21 °C.
  • Installing the unit facing a mirrored wall or less than 15 cm from the ceiling. Manufacturer clearances exist for a reason: air returns through the top.
  • Neglecting to seal the wall penetration. In an older home, a poorly sealed penetration becomes a path for cold air and an entry point for vermin.
  • Failing to verify municipal compliance. Noise and placement rules vary from one municipality to another across Montreal, Laval, Longueuil, the North Shore, and the South Shore.

Applicable grants

The Orion XLTH+ series is ENERGY STAR certified, including the cold-climate (ESCC) and highest-efficiency (ESME) designations. This certification is an eligibility requirement for most Quebec financial incentives, notably Hydro-Québec's LogisVert and Rénoclimat. Amounts and criteria change from year to year; at AirGreen, we verify each unit's eligibility at the time of quotation and provide the documents required for the application.

What this Saint-Rémi project reminds us

An older home does not conform to a plan. The stone wall does not move, the drain is where it is, and the window occupies the most logical wall. What distinguishes a successful HVAC installation from an acceptable one is understanding the building before drilling the first hole.

Our approach

At AirGreen, every project begins with a technical visit during which we measure, photograph, and validate three things: the actual piping route, condensate management, and available electrical capacity. We refuse to set a price over the phone based solely on square footage — that is how you end up with a poorly placed unit and a disappointed customer.

We serve all of Montreal, Laval, Longueuil, the North Shore, and the South Shore, including Saint-Rémi, Saint-Constant, Candiac, Delson, Sainte-Catherine, Napierville, and Saint-Isidore. Our teams are certified, hold RBQ licences, and are trained on the FUJITSU AIRSTAGE product lines.

Ready for your project

If you are considering a wall-mounted heat pump for a basement, an addition, a finished garage, or a room your current system does not reach, write to us or call us. We will provide sizing based on your building, a clear price including installation, and complete support with your grant applications.

AirGreen — Air Conditioning & Heating
(514) 316-2973 | sales@airgreen.ca

The steps

How it goes, from the first call to the end

The main steps of this kind of job at AirGreen. Every house has its quirks: the estimate brings them out.

Step 1 of 9The on-site estimate

We look at the room, the outside wall, the line route and where the outdoor unit will go. That is where the capacity gets chosen.

  1. The on-site estimateWe look at the room, the outside wall, the line route and where the outdoor unit will go. That is where the capacity gets chosen.
  2. The quoteModel, capacity and price, in writing. We also check whether the model qualifies for assistance programs.
  3. Getting readyFloors and furniture protected, wall plate position marked level, wall opening located.
  4. The wall openingA single opening, with the slope the drain needs to flow outside.
  5. The outdoor unitSet on a stand raised above the snow, with the clearances the manufacturer requires.
  6. Lines, cable and drainConnected, insulated and protected. The opening is then sealed against water, cold air and insects.
  7. The electrical workA dedicated circuit and an accessible disconnect near the outdoor unit.
  8. Tests and start-upLeak test, vacuum, then start-up and a check of heating and cooling.
  9. The walkthroughRemote, modes, filters: we show you the essentials before we leave.
Your numbers

And at your place?

Two quick checks with real numbers: what heat costs, and what your current heaters add up to in BTU/h.

Size checkYour baseboards, in BTU/h
–BTU/h of installed electric heat

    Conversion: 1 W = 3.412 BTU/h. An indication, not a load calculation: baseboards and furnaces are often stronger than the real need, and they can stay as backup. AirGreen confirms the capacity on site.

    Through the seasons

    What to do, season by season

    Three habits per season for this unit. They take a few minutes and prevent many calls.

    • Clean the indoor unit's filters.
    • Clear leaves and debris left on the outdoor unit by winter.
    • Test cooling before the first hot days.
    And at your place?

    Which type of equipment for your project?

    Pick what looks like your need.

    Mistakes avoided

    Four mistakes we do not make

    Flip each card to see what we do instead.

    Frequently asked questions

    What people ask us about this kind of work

    12 questions
    Does a wall-mounted heat pump heat in winter?
    Yes, it heats and cools. Its capacity drops in very cold weather; the operating range depends on the model and is listed on its spec sheet.
    Wall-mounted or multi-zone: how do I choose?
    One wall head and one condenser outside: the direct solution for a room or an open area. For two to five rooms, a multi-zone puts one head in each room on a single condenser.
    Where does the outdoor unit go?
    Where it stays above the snow, clear and accessible, away from walkways. We decide it with you during the estimate.
    Are there grants?
    Depending on the model and your situation, assistance programs may apply, including Hydro-Québec's LogisVert. AirGreen checks the model number before quoting an amount. See the grants.
    Do I need a permit?
    Rules vary from city to city: location, distances, noise. See permits and by-laws, and we check for your address.
    How cold can it heat?
    It depends on the model. According to Hydro-Québec, newer models work down to a temperature between −15 °C and −25 °C, and some cold-climate models are certified lower. The minimum temperature is on each unit's spec sheet.
    How much can I save?
    Hydro-Québec says a heat pump can be up to three times more efficient than baseboards for heating in the colder months. The result depends on the house, the climate and how it is used.
    How is the LogisVert assistance calculated?
    For ENERGY STAR cold-climate certified heat pumps, Hydro-Québec lists assistance of $120 per 1,000 BTU/h of heating capacity at −8 °C. AirGreen checks the exact model before quoting an amount; only Hydro-Québec confirms the assistance granted. See the grants.
    Is it noisy?
    The sound level depends on the model and is listed in decibels on each unit's spec sheet. Location matters too: when possible, we avoid putting the outdoor unit under a bedroom window.
    The outdoor unit is covered in ice: is that normal?
    Some frost is: the unit runs defrost cycles. Never hit the ice. If the unit stays iced up or stops heating, call us.
    Does AirGreen hold the required licences?
    Yes. AirGreen holds RBQ licence 5645-9605-01, subclasses 15.8 Ventilation, 15.10 Refrigeration and 16 Electricity.
    Is the estimate free?
    Yes. The on-site estimate is free and the quote follows within 24 hours. Book my free estimate.
    Going further

    Useful pages for what comes next

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    Text and photo: a real AirGreen Climatisation & Chauffage job. The diagrams are generic illustrations of the type of installation, not a survey of this job site. Sources of the added figures: airgreen.ca product pages (NEEP / AHRI performance), Hydro-Québec (Heat pumps page, LogisVert, read on 13 October 2026), Régie de l’énergie (rate D as of 1 April 2026).

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