Project

Installation of a Gree Livo R32 Heat Pump in Bois-Franc, Montréal

Discover the installation of a Gree Livo R32 heat pump in Bois-Franc, Montréal, providing superior energy efficiency and comfort. AirGreen’s expert installation ensures reliability for years to come, backed by detailed technical insights and real customer experiences.

By AirGreen Climatisation & Chauffage Admin5 min read
Installation of a Gree Livo R32 Heat Pump in Bois-Franc, Montréal
Installation of a Gree Livo R32 Heat Pump in Bois-Franc, Montréal
–chapters in this story
5 minreading time
–type of installation
2025year published
The tour

Take a tour of the installation

Each number is a point we check on site. Switch between summer and winter to watch air and heat move.

Generic diagram: wall-mounted heat pump, indoor and outdoor units

In summer, the outdoor unit rejects the house's heat outside.

Generic illustration of this type of installation, not a survey of this job site. Tap a number.

  1. Mounted level on a wall plate, high enough for the air to reach the whole room, with enough space around it to slide the filters out easily.

  2. The refrigerant lines, the communication cable and the drain go through the wall in a single opening, sealed against water, cold air and insects.

  3. Two insulated copper pipes connect the two units. Outside, a line cover can protect them from sun, knocks and weather.

  4. A shut-off switch near the outdoor unit isolates it safely for service. It must stay accessible at all times.

  5. The compressor and the fan. In heating mode it captures heat from the outdoor air, even in winter, and moves it inside.

  6. On the ground or on the wall, it keeps the unit above accumulated snow. The unit stays clear and defrost water can drain away.

  7. The fan needs to blow freely. Storage, a fence or a wall too close, and efficiency drops while noise goes up.

The job

A Seamless Installation Experience with Gree Livo R32: Perfect Comfort for Bois-Franc, Montréal

At AirGreen, we understand the importance of delivering efficient and reliable HVAC solutions tailored to our customers’ unique needs. Recently, we had the pleasure of installing the Gree Livo R32 Heat Pump in a residential property located in Bois-Franc, Montréal. This article delves into the installation process, the specific features of the Gree Livo R32 model, and how we ensured the system was perfectly suited to the needs of our customer.

Why Choose the Gree Livo R32 Heat Pump for Your Home?

The Gree Livo R32 is a cutting-edge, energy-efficient heat pump designed to provide both heating and cooling in one compact unit. Known for its quiet operation and exceptional efficiency, it is an ideal choice for homes in Montréal, Laval, Longueuil, and the South Shore.

One of the standout features of the Gree Livo R32 is its use of R32 refrigerant, which is more environmentally friendly compared to traditional refrigerants. This choice aligns with our commitment to providing sustainable HVAC solutions for the modern homeowner.

Key Features and Benefits:

  • Energy Efficiency: The Gree Livo R32 offers impressive performance with a SEER of 20.5 and an EER of 12.5, making it highly energy-efficient for cooling and heating. This translates to lower energy bills and greater environmental benefits.

  • Quiet Operation: With a sound pressure level ranging from 24 to 43 dB(A), the Gree Livo R32 operates quietly, ensuring comfort without the noise often associated with traditional air conditioning units.

  • Flexible Temperature Control: The unit is capable of cooling at temperatures as high as 118°F and heating in extremely cold conditions, as low as -13°F, making it perfect for the variable climate in Montréal and surrounding areas.

  • User-Friendly Features: The system comes with an I-Feel functionality that adjusts the temperature based on the proximity of the remote control, enhancing comfort levels in the home.

Installation Process: Challenges and Solutions

When installing the Gree Livo R32 heat pump, our team at AirGreen ensures that every step is carried out with precision to meet both technical requirements and customer expectations.

Pre-Installation Considerations:

In the Bois-Franc area, the homeowner had specific preferences regarding where the unit should be installed. After evaluating the space and consulting with the client, our team determined the optimal placement for the indoor and outdoor units. It was important to ensure that the indoor unit was placed in a location where airflow wouldn’t be obstructed, and the outdoor unit had sufficient space for proper ventilation.

Challenges Faced:

One notable challenge during this installation was managing the length of refrigerant piping. The distance between the indoor and outdoor units was slightly longer than the standard range, which required us to adjust the refrigerant line size and pre-charge length to ensure optimal efficiency. With the Gree Livo R32 capable of handling up to 131 feet of piping, we were able to complete the installation without compromising performance.

Installation Timeline:

The installation was completed within a single day, thanks to our expert technicians who are skilled at working with systems like the Gree Livo R32. From preparing the area and installing the units to performing system tests and ensuring optimal performance, our team maintained a high standard of workmanship throughout.

Customer Experience and Outcome

The homeowner was delighted with the installation process and the results. The Gree Livo R32’s efficient heating and cooling capabilities immediately improved the comfort of the home, especially during Montreal’s unpredictable weather conditions. Moreover, the homeowner was able to take advantage of the LogisVert Grant for energy-efficient HVAC systems, making the investment even more cost-effective.

The Value of Professional HVAC Installation:

What truly sets AirGreen apart is our commitment to professional service. We don’t just install HVAC systems; we provide a full-service experience that includes expert advice, careful planning, and detailed execution. The Gree Livo R32, coupled with our top-tier installation service, has provided the customer with a high-performance, energy-efficient solution that will serve them for years to come.

Technical Specifications of the Gree Livo R32

  • Cooling Capacity: From 8,428 to 22,155 BTU/h depending on the model, offering superior flexibility for cooling spaces of varying sizes.

  • Heating Capacity: Ranges from 6,916 to 38,303 BTU/h, ensuring consistent warmth even in the coldest Montreal winters.

  • Energy Efficiency Ratings: With a SEER of 20.5, EER of 12.5, and an HSPF of 8.8, the Gree Livo R32 stands out as an energy-efficient choice for homeowners in the Montréal area.

  • Refrigerant: Utilizes R32, which is a lower GWP (Global Warming Potential) refrigerant, making it a more sustainable option compared to older models that use R22 or R410A.

Conclusion: The Ideal HVAC Solution for Your Home

The Gree Livo R32 heat pump is an exceptional choice for homeowners in Montréal, Laval, Longueuil, and the South Shore who seek an affordable, efficient, and sustainable HVAC solution. AirGreen’s expert installation ensures that you get the most out of your system, providing year-round comfort, efficiency, and reliability.

If you’re looking for an energy-efficient HVAC solution for your home, AirGreen is here to help. Contact us today for a consultation or to learn more about the Gree Livo R32 and other top-of-the-line HVAC systems available for installation across Montréal and surrounding areas.

The unit

The unit on this job, in figures

The range as published on airgreen.ca: pick a size to see its capacity in deep cold.

The range, size by size
SizeHeating at −8 °CHeating at −15 °CColdest certified pointCOP at −15 °CSEERHSPFIndicative LogisVert aid
Gree Livo R32 9 000 (115 V)10,0007,600−25 °C: 5,7001.8620.58.8–
Gree Livo R32 9 0009,6007,600−25 °C: 5,5001.9420.58.8–
Gree Livo R32 12 000 (115 V)9,7008,500−25 °C: 6,5001.7519.08.5–
Gree Livo R32 12 0009,7009,100−25 °C: 6,5001.819.08.5$1,164
Gree Livo R32 18 00015,30012,100−25 °C: 10,2001.8520.08.5$1,836
Gree Livo R32 24 00019,20015,700−25 °C: 10,5001.7519.08.5$2,304
Gree Livo R32 30 00024,00023,000−25 °C: 16,9001.822.09.0$2,880
Gree Livo R32 36 00027,40024,600−25 °C: 21,0001.821.08.5$3,288
600600 BTU/h more than the 115 V version at −15 °C

According to NEEP, it delivers 9,100 BTU/h at −15 °C, against 8,500 for the Gree Livo R32 12 000 (115 V).

1,800It modulates down to 1,800 BTU/h

At −25 °C, its certified minimum capacity is 1,800 BTU/h (3,070 at 8 °C). It slows down instead of cycling on and off.

9,1009,100 BTU/h certified at −15 °C

According to NEEP, its certified heating capacity at −15 °C (5 °F) is 9,100 BTU/h, 76% of its nominal 12,000 BTU size. Its COP there is 1.80.

Data read live from the airgreen.ca page of each size (NEEP / AHRI certified performance). When the title names the installed size, it is highlighted; otherwise the whole range is shown. The aid shown is today’s, using Hydro-Québec’s rule ($120 per 1,000 BTU/h at −8 °C); amounts quoted in the article date from its publication. Only Hydro-Québec confirms the assistance granted.A dash in the aid column: amount to be confirmed for this model.

The steps

The big day, step by step

The main steps of this kind of job at AirGreen. Every house has its quirks: the estimate brings them out.

Step 1 of 9The on-site estimate

We look at the room, the outside wall, the line route and where the outdoor unit will go. That is where the capacity gets chosen.

  1. The on-site estimateWe look at the room, the outside wall, the line route and where the outdoor unit will go. That is where the capacity gets chosen.
  2. The quoteModel, capacity and price, in writing. We also check whether the model qualifies for assistance programs.
  3. Getting readyFloors and furniture protected, wall plate position marked level, wall opening located.
  4. The wall openingA single opening, with the slope the drain needs to flow outside.
  5. The outdoor unitSet on a stand raised above the snow, with the clearances the manufacturer requires.
  6. Lines, cable and drainConnected, insulated and protected. The opening is then sealed against water, cold air and insects.
  7. The electrical workA dedicated circuit and an accessible disconnect near the outdoor unit.
  8. Tests and start-upLeak test, vacuum, then start-up and a check of heating and cooling.
  9. The walkthroughRemote, modes, filters: we show you the essentials before we leave.
Your numbers

What would it look like at your place?

Two quick checks with real numbers: what heat costs, and what your current heaters add up to in BTU/h.

Before / afterThe cost of the same heat

Baseboards and electric furnaces turn 1 kWh of electricity into 1 kWh of heat. A heat pump delivers more: that is its COP. At Hydro-Québec’s rate D (11.142¢/kWh above 40 kWh a day, since 1 April 2026):

Before · baseboards11.142¢/kWh
After · heat pump–

Hydro-Québec: a heat pump can be up to three times more efficient than baseboards for heating in the colder months.

Estimate per kWh of heat, at the chosen temperature, using the certified COP from the product page. Taxes, access charge and backup heat not included.

Size checkYour baseboards, in BTU/h
–BTU/h of installed electric heat

    Conversion: 1 W = 3.412 BTU/h. An indication, not a load calculation: baseboards and furnaces are often stronger than the real need, and they can stay as backup. AirGreen confirms the capacity on site.

    Mistakes avoided

    Four mistakes we do not make

    Flip each card to see what we do instead.

    Going further

    Your own project, step by step

    Through the seasons

    What to do, season by season

    Three habits per season for this unit. They take a few minutes and prevent many calls.

    • Clean the indoor unit's filters.
    • Clear leaves and debris left on the outdoor unit by winter.
    • Test cooling before the first hot days.
    At your place

    Is your home ready?

    Check what applies at your place. A "no" is not a refusal: it is what we sort out during the estimate.

    0 / 6 checked
    True or false

    Four statements: true or false?

    It all comes down to details you have just seen.

    1. In heating mode, the outdoor unit can produce water.

    2. You pick the capacity with a simple square-footage rule.

    3. A multi-zone connects several indoor heads to a single condenser.

    4. The disconnect can sit behind the patio furniture.

    Frequently asked questions

    What people ask us about this kind of work

    12 questions
    Does a wall-mounted heat pump heat in winter?
    Yes, it heats and cools. Its capacity drops in very cold weather; the operating range depends on the model and is listed on its spec sheet.
    Wall-mounted or multi-zone: how do I choose?
    One wall head and one condenser outside: the direct solution for a room or an open area. For two to five rooms, a multi-zone puts one head in each room on a single condenser.
    Where does the outdoor unit go?
    Where it stays above the snow, clear and accessible, away from walkways. We decide it with you during the estimate.
    Are there grants?
    Depending on the model and your situation, assistance programs may apply, including Hydro-Québec's LogisVert. AirGreen checks the model number before quoting an amount. See the grants.
    Do I need a permit?
    Rules vary from city to city: location, distances, noise. See permits and by-laws, and we check for your address.
    How cold can it heat?
    It depends on the model. According to Hydro-Québec, newer models work down to a temperature between −15 °C and −25 °C, and some cold-climate models are certified lower. The minimum temperature is on each unit's spec sheet.
    How much can I save?
    Hydro-Québec says a heat pump can be up to three times more efficient than baseboards for heating in the colder months. The result depends on the house, the climate and how it is used.
    How is the LogisVert assistance calculated?
    For ENERGY STAR cold-climate certified heat pumps, Hydro-Québec lists assistance of $120 per 1,000 BTU/h of heating capacity at −8 °C. AirGreen checks the exact model before quoting an amount; only Hydro-Québec confirms the assistance granted. See the grants.
    Is it noisy?
    The sound level depends on the model and is listed in decibels on each unit's spec sheet. Location matters too: when possible, we avoid putting the outdoor unit under a bedroom window.
    The outdoor unit is covered in ice: is that normal?
    Some frost is: the unit runs defrost cycles. Never hit the ice. If the unit stays iced up or stops heating, call us.
    Does AirGreen hold the required licences?
    Yes. AirGreen holds RBQ licence 5645-9605-01, subclasses 15.8 Ventilation, 15.10 Refrigeration and 16 Electricity.
    Is the estimate free?
    Yes. The on-site estimate is free and the quote follows within 24 hours. Book my free estimate.

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    The on-site estimate is free and the quote follows within 24 hours.

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    Text and photo: a real AirGreen Climatisation & Chauffage job. The diagrams are generic illustrations of the type of installation, not a survey of this job site. Sources of the added figures: airgreen.ca product pages (NEEP / AHRI performance), Hydro-Québec (Heat pumps page, LogisVert, read on 13 October 2026), Régie de l’énergie (rate D as of 1 April 2026).

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