Maintenance

Cleaning and Washing of Wall-Mounted Heat Pump in Plateau-Mont-Royal

From foul smells to fresh air — see how our expert cleaning turned a Plateau-Mont-Royal heat pump around!

By AirGreen Climatisation & Chauffage Admin3 min read
Cleaning and Washing of Wall-Mounted Heat Pump in Plateau-Mont-Royal
Cleaning and Washing of Wall-Mounted Heat Pump in Plateau-Mont-Royal
Generic diagram: wall-mounted heat pump, indoor and outdoor units

In summer, the outdoor unit rejects the house's heat outside.

Generic illustration of this type of installation, not a survey of this job site. Tap a number.

  1. Mounted level on a wall plate, high enough for the air to reach the whole room, with enough space around it to slide the filters out easily.

  2. The refrigerant lines, the communication cable and the drain go through the wall in a single opening, sealed against water, cold air and insects.

  3. Two insulated copper pipes connect the two units. Outside, a line cover can protect them from sun, knocks and weather.

  4. A shut-off switch near the outdoor unit isolates it safely for service. It must stay accessible at all times.

  5. The compressor and the fan. In heating mode it captures heat from the outdoor air, even in winter, and moves it inside.

  6. On the ground or on the wall, it keeps the unit above accumulated snow. The unit stays clear and defrost water can drain away.

  7. The fan needs to blow freely. Storage, a fence or a wall too close, and efficiency drops while noise goes up.

A Fresh Breath of Air for Your Home Comfort System

The Importance of Regular Maintenance

In the picturesque district of Plateau-Mont-Royal, a family recently experienced a significant transformation in their home’s air quality and heat pump efficiency, thanks to the meticulous cleaning services provided by AirGreen. What seemed like a routine cleaning appointment unfolded into a critical intervention, saving the homeowners from potential health risks and system inefficiency.

Unveiling the Hidden Culprit: Mold and Odor

Our journey began when a concerned homeowner reached out about a foul smell emanating from their wall-mounted heat pump. This was not just about a displeasing odor; it was a cry for help from a heat pump struggling to perform its best. On arrival, our AirGreen experts were met with a unit plagued by mold and leakage—common yet dangerous issues that many homeowners overlook.

Step-by-Step Excellence in Cleaning

  1. Inspection and Assessment: First, we conducted a thorough inspection to understand the extent of the problem. This step is crucial for crafting a precise cleaning strategy.

  2. Internal and External Cleaning: We meticulously cleaned both the inside and the outside units. Removing mold and debris not only eliminates bad odors but also prevents health issues like allergies and respiratory problems.

  3. Unclogging the Drain Pipe: Often ignored, a clogged drain pipe can cause water leakage and affect the efficiency of the heat pump. We tackled this head-on, ensuring that the system was leak-free and functional.

  4. Final Testing and Customer Walk-Through: Post-cleaning, we tested the unit to confirm that it operated like new. We also took our customer through the process, showing them the before-and-after results, which were nothing short of dramatic.

Cleaning and Washing of Wall-Mounted Heat Pump in Plateau-Mont-Royal

Beyond Cleaning: Ensuring Long-Term Efficiency

This intervention was not merely about cleaning; it was about restoring and enhancing the life of the heat pump. The homeowner was thrilled to see their heat pump operating efficiently, without the previously persistent odor and leakage. Their satisfaction underscores the importance of professional upkeep and the expertise that AirGreen brings to the table.

Why Choose AirGreen for Your HVAC Needs?

  • Expertise and Experience: With years of service in Montreal, Laval, Longueuil, North Shore, and South Shore, our team has the know-how to handle any HVAC challenge.
  • Customer-Centric Approach: We take the time to understand your needs and provide tailored solutions. Our job isn't done until you’re completely satisfied.
  • Health and Comfort: Our services go beyond technical fixes; we enhance your living environment, ensuring it’s healthy and comfortable.

Choosing the right professionals for your HVAC maintenance can mean the difference between a temporary fix and a long-term solution. At AirGreen, we pride ourselves on providing services that not only fix your immediate issues but also enhance the longevity and efficiency of your system.

The steps

How it goes, from the first call to the end

The main steps of this kind of job at AirGreen. Every house has its quirks: the estimate brings them out.

Step 1 of 5The appointment

The type of unit, its age and what you have noticed: noise, smell, water, lower output.

  1. The appointmentThe type of unit, its age and what you have noticed: noise, smell, water, lower output.
  2. InspectionFilters, coils or core, drain, fans, connections and clearances.
  3. CleaningDirty parts are cleaned following the manufacturer's recommendations.
  4. ChecksOperation, water drainage, noise and airflow.
  5. The reportWhat was done, what to watch and when to come back.
Through the seasons

What to do, season by season

Three habits per season for this unit. They take a few minutes and prevent many calls.

  • Clean the indoor unit's filters.
  • Clear leaves and debris left on the outdoor unit by winter.
  • Test cooling before the first hot days.
And at your place?

Which type of equipment for your project?

Pick what looks like your need.

Frequently asked questions

What people ask us about this kind of work

9 questions
How often should maintenance be done?
It depends on the unit and how it is used; the manufacturer gives the frequency. Filters get checked much more often than the full service.
Does maintenance improve performance?
A dirty filter, coil or core cuts airflow and makes the unit work harder. Cleaning them restores the airflow.
Does a wall-mounted heat pump heat in winter?
Yes, it heats and cools. Its capacity drops in very cold weather; the operating range depends on the model and is listed on its spec sheet.
Wall-mounted or multi-zone: how do I choose?
One wall head and one condenser outside: the direct solution for a room or an open area. For two to five rooms, a multi-zone puts one head in each room on a single condenser.
Where does the outdoor unit go?
Where it stays above the snow, clear and accessible, away from walkways. We decide it with you during the estimate.
Are there grants?
Depending on the model and your situation, assistance programs may apply, including Hydro-Québec's LogisVert. AirGreen checks the model number before quoting an amount. See the grants.
Do I need a permit?
Rules vary from city to city: location, distances, noise. See permits and by-laws, and we check for your address.
Does AirGreen hold the required licences?
Yes. AirGreen holds RBQ licence 5645-9605-01, subclasses 15.8 Ventilation, 15.10 Refrigeration and 16 Electricity.
Is the estimate free?
Yes. The on-site estimate is free and the quote follows within 24 hours. Book my free estimate.
Going further

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Text and photo: a real AirGreen Climatisation & Chauffage job. The diagrams are generic illustrations of the type of installation, not a survey of this job site. Sources of the added figures: airgreen.ca product pages (NEEP / AHRI performance), Hydro-Québec (Heat pumps page, LogisVert, read on 13 October 2026), Régie de l’énergie (rate D as of 1 April 2026).

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