Repair

Heat Pump Repair for a Bora Wall-Mounted Unit in Saint-Constant

Service in Saint-Constant for the repair of a Bora wall-mounted heat pump, including compressor replacement and refrigerant recharge. Learn how AirGreen restored optimal comfort for the client.

By AirGreen Climatisation & Chauffage Admin3 min read
Heat Pump Repair for a Bora Wall-Mounted Unit in Saint-Constant
Heat Pump Repair for a Bora Wall-Mounted Unit in Saint-Constant
Generic diagram: wall-mounted heat pump, indoor and outdoor units

In summer, the outdoor unit rejects the house's heat outside.

Generic illustration of this type of installation, not a survey of this job site. Tap a number.

  1. Mounted level on a wall plate, high enough for the air to reach the whole room, with enough space around it to slide the filters out easily.

  2. The refrigerant lines, the communication cable and the drain go through the wall in a single opening, sealed against water, cold air and insects.

  3. Two insulated copper pipes connect the two units. Outside, a line cover can protect them from sun, knocks and weather.

  4. A shut-off switch near the outdoor unit isolates it safely for service. It must stay accessible at all times.

  5. The compressor and the fan. In heating mode it captures heat from the outdoor air, even in winter, and moves it inside.

  6. On the ground or on the wall, it keeps the unit above accumulated snow. The unit stays clear and defrost water can drain away.

  7. The fan needs to blow freely. Storage, a fence or a wall too close, and efficiency drops while noise goes up.

Professional Heat Pump Repair Service for Bora Wall-Mounted Unit in Saint-Constant

At AirGreen, we go above and beyond to provide high-quality heat pump repairs, ensuring that every service is completed under optimal conditions. Recently, our team was called for a service in Saint-Constant, where we repaired a Bora wall-mounted heat pump experiencing technical issues. Here’s a detailed look at this service call, from the issue diagnosis to the solution provided.

Initial Diagnosis: Symptoms of the Malfunction

During our service in Saint-Constant, the client reached out to us for a heat pump repair as the system was no longer functioning properly. The unit was underperforming, unable to heat or cool effectively. This type of malfunction can stem from various causes, including a clogged filter, a refrigerant issue, or a compressor malfunction.

After a thorough inspection of the unit and its components, our team quickly pinpointed the problem: a failure of the compressor and a partial loss of refrigerant. This combination significantly reduced the unit’s efficiency, causing considerable discomfort for the household.

Interventions and Solutions: Comprehensive Repair of the Bora Heat Pump

Repairing this Bora heat pump required several technical steps to ensure it returned to optimal operation.

1. Evacuation and Refrigerant Replacement

The refrigerant level was too low, which prevented the system from functioning at full capacity. We carried out a complete evacuation of the circuit and recharged the system with the appropriate refrigerant, following the manufacturer’s specifications.

2. Replacing the Faulty Compressor

Since the compressor is the heart of the system, its failure could have led to even more serious consequences. Therefore, we replaced the faulty compressor with a new one that met all necessary standards.

3. Checking Other Components and Cleaning

Before restarting the system, we performed a thorough cleaning of other essential components, such as the air filter, ventilation ducts, and heat exchangers. This step is crucial to ensure efficient operation and extend the equipment’s lifespan.

Results: Restored Comfort and Efficiency

Following the repair, the Bora wall-mounted heat pump in Saint-Constant regained its full performance, providing the household with the perfect thermal comfort once again. Thanks to our expertise and the use of quality replacement parts, the system is now operating effectively and energy-efficiently.

Why Choose AirGreen for Your Heat Pump Repairs in Saint-Constant?

At AirGreen, we specialize in repairing and maintaining wall-mounted heat pumps and other HVAC systems. Our expert team ensures that each issue is diagnosed accurately and addressed with tailored solutions. We offer fast, reliable service, while prioritizing customer service and total satisfaction.

Call us for any Bora wall-mounted heat pump repairs in Saint-Constant and the surrounding areas. We guarantee professional care and quality work, helping you quickly restore your comfort.

Conclusion

This service call in Saint-Constant is a perfect example of AirGreen’s expertise in heat pump repairs. By entrusting us with your HVAC repair needs, you are choosing a service that combines expertise, efficiency, and reliability. Don’t wait for a small issue to turn into a major problem; contact us today for a fast diagnosis and repair.

The steps

How it goes, from the first call to the end

The main steps of this kind of job at AirGreen. Every house has its quirks: the estimate brings them out.

Step 1 of 6Your call

The symptoms, since when, the model (on the unit's label) and the error code if there is one.

  1. Your callThe symptoms, since when, the model (on the unit's label) and the error code if there is one.
  2. On-site diagnosisWe look for the cause, not just the symptom: readings, components, installation.
  3. The optionsRepair, part to order or replacement, depending on the failure. We explain what we found.
  4. The workThe repair is done and parts replaced as needed.
  5. TestsThe unit is restarted and checked in its operating modes.
  6. AdviceWhat caused the failure and what can keep it from coming back.
Through the seasons

What to do, season by season

Three habits per season for this unit. They take a few minutes and prevent many calls.

  • Clean the indoor unit's filters.
  • Clear leaves and debris left on the outdoor unit by winter.
  • Test cooling before the first hot days.
And at your place?

Which type of equipment for your project?

Pick what looks like your need.

Frequently asked questions

What people ask us about this kind of work

9 questions
What should I have ready before calling?
The model (on the unit's label), the error code if there is one, the symptoms and how long they have lasted.
Repair or replace?
It depends on the unit's age, the failure and the cost of parts. We present the options after the diagnosis.
Does a wall-mounted heat pump heat in winter?
Yes, it heats and cools. Its capacity drops in very cold weather; the operating range depends on the model and is listed on its spec sheet.
Wall-mounted or multi-zone: how do I choose?
One wall head and one condenser outside: the direct solution for a room or an open area. For two to five rooms, a multi-zone puts one head in each room on a single condenser.
Where does the outdoor unit go?
Where it stays above the snow, clear and accessible, away from walkways. We decide it with you during the estimate.
Are there grants?
Depending on the model and your situation, assistance programs may apply, including Hydro-Québec's LogisVert. AirGreen checks the model number before quoting an amount. See the grants.
Do I need a permit?
Rules vary from city to city: location, distances, noise. See permits and by-laws, and we check for your address.
Does AirGreen hold the required licences?
Yes. AirGreen holds RBQ licence 5645-9605-01, subclasses 15.8 Ventilation, 15.10 Refrigeration and 16 Electricity.
Is the estimate free?
Yes. The on-site estimate is free and the quote follows within 24 hours. Book my free estimate.
Going further

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Text and photo: a real AirGreen Climatisation & Chauffage job. The diagrams are generic illustrations of the type of installation, not a survey of this job site. Sources of the added figures: airgreen.ca product pages (NEEP / AHRI performance), Hydro-Québec (Heat pumps page, LogisVert, read on 13 October 2026), Régie de l’énergie (rate D as of 1 April 2026).

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