Faut-il acheter une thermopompe murale sur Amazon ? Les risques méconnus par les Québécois
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Should You Buy a Wall-Mounted Heat Pump on Amazon? The Hidden Risks Most Quebecers Don’t Know About

A False Economy That Can Cost You Big: What Quebecers Need to Know Before Buying a Wall-Mounted Heat Pump on Amazon

Buying a wall-mounted heat pump online—especially from Amazon—is becoming increasingly popular among Quebec consumers tempted by low prices and easy checkout. But behind what seems like a great deal lie several risks that are often overlooked. At AirGreen, specialists in HVAC installations in Montréal, Laval, Longueuil, on the North Shore and South Shore, we regularly get calls from customers who ran into problems after making an online purchase. Here’s what you absolutely need to know before making that choice.

Equipment Not Suited for Quebec’s Climate

The models sold on Amazon are often built for other markets

Many wall-mounted heat pumps listed on Amazon come from international suppliers who don’t account for Quebec’s specific weather conditions. As a result, these systems are often not designed to work efficiently in very low temperatures, which are common during winters in Montréal or Laval.

Some lesser-known brands advertise inflated performance ratings, without adhering to Canadian certification standards. A discounted unit may break down at the worst time of the year—with little or no customer service to turn to.

No Real Warranty or Local Support

What you’re giving up by skipping a certified installer

Buying on Amazon often means losing your warranty. Many manufacturers offer a 10-year warranty... but only if the unit is installed by a certified professional. When you purchase from Amazon, not only do you void that warranty, but you’ll also have a hard time finding a qualified installer willing to service a system they didn’t sell.

At AirGreen, we’ve seen numerous cases where clients had to purchase a second heat pump after losing warranty coverage on the first, which was either poorly installed or just not right for their home.

Non-Compliant Installations = Real Safety Risks

Poor installation can create serious hazards

An HVAC installation must meet strict standards for electrical work, condensate drainage, wall mounting, and airflow optimization. DIY installations or those handled by inexperienced handymen are one of the leading causes of early breakdowns, excessive energy consumption, and even fire hazards.

One real-life case? In Longueuil, a customer called us after a unit bought on Amazon—and installed by a friend—caused major water damage due to improper condensate drainage. Repair costs: several thousand dollars.

Government Grants: You Lose Out on Those Too

Online purchases exclude you from programs like LogisVert

In Quebec, programs like Hydro-Québec’s LogisVert offer up to $2,172 in grants for high-efficiency wall-mounted heat pumps. But to qualify, you need to ensure:

  • The system is on the approved model list.

  • The installation is done by a certified company.

Buying a heat pump on Amazon not only means you’re missing out on professional guidance, but also on valuable long-term savings.

A Short-Term Bargain That Costs You Long-Term

The purchase price is just a fraction of the total cost

A wall-mounted heat pump that’s poorly chosen or poorly installed will use more electricity, break down more often, and need replacing much sooner. That cheap price up front quickly turns into a wasted investment.

At AirGreen, we install trusted brands like Fujitsu, Gree, Sharp, Goodman, Bosch, and Tosot, all certified for Quebec’s climate, with a full-service experience that includes:

  • Thermal needs assessment

  • Advice on available grants

  • Professional installation by certified technicians

  • Performance guarantees

  • Local maintenance and after-sales service

Why Choosing an Expert Like AirGreen Is Your Best Investment

Our expertise at your service throughout Greater Montréal

We serve the entire Montréal, Laval, Longueuil, North Shore, and South Shore areas with care and professionalism for the installation, maintenance, and repair of wall-mounted heat pumps.

Our advisors help assess your exact needs based on:

  • The size of your home

  • Insulation levels

  • Your budget

  • Your priorities (heating, cooling, energy savings, grants)

Every project is unique—and we treat it that way. With AirGreen, you get peace of mind, a compliant installation, and reliable long-term support.

Client Testimonial: “If only I had known earlier…”

Marc-André, a resident of Laval, bought a wall-mounted heat pump from Amazon last year. Lured by the price, he had it installed by an electrician who wasn’t an HVAC specialist. The result: constant noise, weak performance in winter, and no warranty coverage.

“In the end, I called AirGreen. They restarted the whole process, installed an 18,000 BTU Fujitsu unit tailored to my home. The difference is night and day. I regret not calling them from the start.”

In Summary: 7 Hidden Traps to Avoid with Online Purchases

  1. Unit not suited for Quebec winters

  2. Not certified for grant eligibility

  3. No valid warranty

  4. Risky installation

  5. Trouble finding a qualified installer

  6. Missed government grants

  7. Higher overall cost in the long run

Our Clear Recommendation: Don’t Gamble with Your Comfort

A wall-mounted heat pump is a long-term investment in your home’s comfort and energy efficiency. At AirGreen, we guide you every step of the way with transparency, precision, and expertise.

Call us today to discuss your project or schedule a free consultation in Greater Montréal, Laval, Longueuil, on the North Shore or South Shore. Don’t let an uninformed online purchase compromise your comfort for years to come.