Erreurs fréquentes avec une console de plancher (et comment les techniciens AirGreen les corrigent)
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Common Mistakes with a Floor Console (and How AirGreen Technicians Fix Them)

A well-planned installation, optimal performance, and lasting comfort

At AirGreen, we’ve found that many installation or usage errors can compromise the performance and lifespan of a floor console, a unit increasingly favored for its heating and cooling advantages in residential and commercial spaces throughout Montreal, Laval, Longueuil, the North Shore and South Shore. With thousands of service calls under our belt, we’ve developed sharp expertise in identifying and correcting these mistakes, ensuring optimal comfort for our clients.

In this article, we shed light on the most common issues associated with floor consoles, while detailing our professional approach and hands-on solutions, through real-world examples from our day-to-day work at AirGreen.

Poor placement of the console: a costly mistake

One of the most frequent problems involves the positioning of the console within the room. Too often, poor planning results in unbalanced air circulation, cold or hot spots, and energy waste.

Real Example – Installation in Laval

In a renovated bungalow in Laval, a client reached out because their 12,000 BTU FUJITSU R-32 floor console was struggling to heat the room efficiently. After inspection, we found the unit had been installed beneath a window exposed to drafts. We recommended moving the console to a well-insulated interior wall and adjusted the direction of the airflow. The outcome: consistent room temperature, an 18% drop in electricity bills, and significantly improved comfort.

Incorrect BTU sizing

Installing a floor console that’s undersized or oversized for the room leads to inefficient energy use and premature wear of the system.

Real Case – South Shore (Brossard)

In a duplex in Brossard, a homeowner had a 9,000 BTU floor console installed by another company in a 40 m² living room. The unit was constantly running and never reached the set temperature. After a full evaluation, our AirGreen specialists replaced it with a properly sized 15,000 BTU Gree console, tailored to the client’s needs. Within an hour, the temperature stabilized and the unit ran at moderate speed, enhancing both comfort and energy efficiency.

Errors in refrigerant piping connections

A loose or poorly insulated connection can lead to refrigerant leaks, reduced performance, and potential compressor failure.

Installation in Montreal – Fast and effective service

A condo owner in the Plateau-Mont-Royal contacted us after noticing a drop in performance from a Daikin floor console installed less than a year ago. During our visit, our certified technicians found a micro-leak at the outdoor connection. We corrected the solder joint, recharged the system with R-32, and performed a pressure test to ensure circuit tightness. Thanks to our quick response, the client avoided a costly compressor replacement.

Lack of regular HVAC maintenance

Even the best floor consoles need professional annual HVAC maintenance to stay efficient. Dust, mold, and pollutants can build up, degrading air quality and affecting performance.

Maintenance mission – Longueuil

At a family home in Longueuil, a Mitsubishi floor console installed three years ago had become noisy. It had never been cleaned since installation. Our AirGreen team carried out a thorough cleaning of the indoor unit, including the filters, fan, and heat exchanger. After our visit, the noise was gone, performance was restored, and indoor air quality noticeably improved.

Improper programming or poor user habits

Sometimes, the issues aren’t with the installation but with how the unit is used: wrong mode settings, overly extreme temperatures, or use of the "auto" mode during large temperature swings.

Example in Saint-Eustache – Personalized client guidance

A retired couple in Saint-Eustache contacted us because their console was switching back and forth between heating and cooling multiple times a day. On-site, we found that auto mode wasn’t ideal for their home’s layout. We reprogrammed the system in manual mode with smart setpoints, and took the time to educate the clients on better usage of their unit. The result: stable comfort and a 22% reduction in energy usage.

The importance of certified expert installation

At AirGreen, we believe every floor console installation should start with a tailored thermal evaluation. Our certified technicians make sure that every unit is correctly sized, positioned, and connected, to deliver long-lasting performance and maximum energy efficiency.

We use advanced diagnostic tools, thermal imaging, and pressure testing systems for every job. Additionally, we strictly follow CSA standards and manufacturer guidelines, ensuring your equipment’s durability and warranty protection.

Why choose AirGreen for your floor console installation or correction?

  • Recognized expertise across Greater Montreal

  • Certified technicians with years of field experience

  • Fast, professional interventions

  • Deep knowledge of brands like Fujitsu, Gree, Mitsubishi, Daikin, LG, Sharp, and others

  • Support for LogisVert grants and other financial assistance programs

  • Personalized annual HVAC maintenance services

Grants and financial aid programs

Floor consoles are eligible for multiple subsidies in Quebec, including Hydro-Québec’s LogisVert program. We help you with paperwork and ensure you maximize your savings. For example, an energy-efficient installation in Montreal could yield up to $2,172 in grants, depending on the model and building specs.


Our tips to avoid floor console mistakes

  1. Always hire a certified HVAC installer.

  2. Don’t underestimate the importance of proper BTU sizing.

  3. Plan for annual professional maintenance.

  4. Request a full thermal evaluation before your project.

  5. Avoid using auto mode in regions with wide temperature swings.


At AirGreen, we do more than just installations: we support our clients with transparency, precision, and expertise, every step of the way. Whether correcting past installation mistakes or planning a new floor console project, we are your trusted HVAC partner in Montreal, Laval, Longueuil, the North Shore and South Shore.