115 V or 230 V wall heat pump, 12,000 BTU

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Guide · Wall unit, 115 V or 208-230 V · 12,000 BTU

Wall unit, 115 V or 230 V: what changes, from the electrical panel to extreme cold

One certified series, two voltages. The TOSOT PULAR R32 connects at 115 V, the TOSOT CLIVIA R32 at 208-230 V. Their seasonal ratings are identical; what separates them shows up in the electrical panel and in the certified cold-weather points.

SEER2 / HSPF2 Region V: 24.5 / 8.0 for both NEEP series: Clivia À −15 °C : 9,500 and 11,000 BTU/h
115 V versionTOSOT

PULAR R32 · 12,000 BTU

TW12HP32A2AI / TW12HP32A2AO · AHRI 215405710

Also sold as TOSOT CLIVIA R32 12,000 (115 V): same outdoor unit, same certified values except the rated capacity at −8.3 °C (10,000 instead of 11,000 BTU/h); KINGHOME CLIVIA R32 12,000 (115 V): same NEEP certified values as the latter.

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208-230 V versionTOSOT

CLIVIA R32 · 12,000 BTU

TW12HCL32A5DI / TW12HP32A2DO · AHRI 215399271

Also sold as KINGHOME CLIVIA R32 12,000 (220 V): same NEEP series, small differences (rated 12,000 BTU/h at −8.3 °C, maximum 14,600 BTU/h at 8.3 °C).

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Season cost

What the electricity costs, in dollars, winter and summer

Estimate for a 12,000 BTU/h zone in Montréal, with the same formula as on all our comparison pages. Both versions have the same SEER2 (24.5) and the same HSPF2 Region V (8.0) according to their AHRI certificates: the estimate is the same to the dollar. Going from 230 V to 115 V changes the current, not the kilowatt-hours you are billed for.

How this amount is calculated
  1. Heat to supply in winter : 12,000 BTU/h (3.52 kW) × 24 h × 4,167 degree-days (base 18 °C) ÷ (18 − (−23.1 °C)), prorated to the heating hours you choose. Degree-days and design temperature: Natural Resources Canada, HOT2000 climate map, Montréal International station. At 24 h a day: 8,558 kWh of heat.
  2. Heat pump electricity : heat × 3.412 ÷ HSPF2 Region V from the AHRI certificate (8.0 for both). Region V includes the electric backup set by the standard.
  3. Electric baseboards : 1 kWh of electricity per kWh of heat.
  4. Cooling : 12,000 BTU/h ÷ SEER2 (24.5 for both) × hours per day × 60 days ÷ 1,000, the method of Hydro-Québec’s air-conditioning calculator.
  5. Price : Hydro-Québec Rate D in effect on April 1, 2026, taxes (GST and QST) included; system access charge excluded.

Two simplifications: fewer heating hours reduce the heat pro rata, without counting the recovery after a temperature setback; 24 h of cooling assumes rated capacity all day, which is a maximum, since a variable-speed unit slows down. The result is an estimate, not a bill.

The electrical panel

One pole or two: click a breaker

In a 120/240 V residential panel, a 115-120 V circuit goes through a single-pole breaker; a 208-230 V circuit needs a two-pole breaker, so two spaces. Pick a breaker to see the unit it feeds and what the manufacturer’s sheets publish for its circuit.

MCA, minimum circuit ampacity. The current the circuit conductors must be able to carry. The wire gauge is chosen from this number.
MOCP, maximum overcurrent protection. The highest rating allowed for the breaker or fuse. The final choice belongs to the master electrician, under the Québec Construction Code, Chapter V, Electricity, and the unit’s nameplate.

Why 115 V draws more amps. Electrical power is voltage times current. For the same power, a voltage half as high carries about twice the current. The bill follows kilowatt-hours, which is why the cost estimate is the same for both versions.

Certified points

Four temperatures, two versions

NEEP publishes certified heating capacities at 8.3 °C, −8.3 °C, −15 °C and −30 °C. At 8.3 °C, both versions are identical. At −8.3 °C, the 115 V has the higher rated capacity (11,000 vs 10,000 BTU/h) and the 230 V the higher maximum (12,000 vs 11,200). At −15 °C and −30 °C, the 230 V publishes more capacity.

TOSOT PULAR R32 · 115 VTOSOT CLIVIA R32 · 208-230 V
Same seasonal efficiencySEER2 24.5, EER2 13.0, HSPF2 9.5 / 8.0 on both AHRI certificates.
More certified heat at 230 V in extreme cold1,500 BTU/h more at −15 °C, 700 BTU/h more at −30 °C, according to NEEP.
Higher rated capacity at 115 V at −8.3 °C11,000 BTU/h vs 10,000; the maximum stays higher at 230 V.
One space or twoA single-pole breaker at 115 V; two poles, so two spaces, at 208-230 V.
Extreme cold

Below −15 °C: every certified point

In Montréal, the January mean is −9.2 °C and the building design temperature is −23 °C. NEEP certifies both versions at −15 °C and at −30 °C, the same temperatures, so the values compare directly. In between, no point is certified; the page shows the range between the two published values.

Frequently asked questions

What people ask us about 115 V

Does the 115 V version cost more to run?

According to the AHRI certificates, no: SEER2 24.5 and HSPF2 9.5 / 8.0 for both. With our method, the estimate is the same. The difference is electrical: more amps at 115 V, for the same kilowatt-hours.

Can it be plugged into an existing outlet?

The series’ 115 V submittal sheet describes a power supply wired to the outdoor unit, with no mention of a plug. The circuit is determined from the unit’s nameplate, by a master electrician, under the Québec Construction Code.

My panel has few free spaces. Which version takes the least room?

A single-pole breaker takes one space; a two-pole breaker takes two. The panel’s remaining capacity is checked before the work, by a master electrician.

Why does the 230 V publish more capacity at −15 °C?

NEEP certifies 11,000 BTU/h for the CLIVIA 208-230 V and 9,500 BTU/h for the PULAR 115 V at −15 °C, with the same COP of 1.95. The manufacturer does not explain this gap in the documents we consulted; we do not interpret it.

Are they sold under other names?

Yes. The TOSOT CLIVIA R32 12,000 (115 V) uses the same outdoor unit as the PULAR 115 V (TW12HP32A2AO), with the same certified values except the rated capacity at −8.3 °C; the KINGHOME CLIVIA R32 12,000 (115 V) has the same NEEP certified values as the TOSOT CLIVIA 115 V. On the 230 V side, the KINGHOME CLIVIA R32 12,000 (220 V) belongs to the same NEEP series, with small differences. Our page on the Clivia platform compares them value by value.

Which one to choose?

This page does not rank the units. It shows what the certificates and spec sheets publish; the choice depends on your panel, the circuit that can be run and the heat the room needs in extreme cold.

Are they eligible for grants?

Eligibility depends on the program, its official list on the purchase date and the exact unit. This page promises no amount.

Specs

The published values, version by version

Certified values: AHRI certificates published by NEEP. Electrical and installation: manufacturer sheets for the NEEP “Clivia” series (GREE VIREO R32 at 115 V; KINGHOME CLIVIA R32 and GREE VIREO R32 at 208-230 V). The TOSOT nameplate governs.

Published valueTOSOT PULAR R32 · 115 VTOSOT CLIVIA R32 · 208-230 V
AHRI certificate (NEEP)
SEER224.524.5
EER213.013.0
HSPF2 Region IV / V9.5 / 8.09.5 / 8.0
Capacity at 8.3 °C (min. / rated / max.)BTU/h3,070 / 12,000 / 15,6903,070 / 12,000 / 15,690
Capacity at −8.3 °C (min. / rated / max.)BTU/h2,700 / 11,000 / 11,2002,700 / 10,000 / 12,000
Capacity at −15 °C (min. / rated / max.)BTU/h2,600 / 9,500 / 9,5002,600 / 11,000 / 11,000
COP at −15 °C, at maximum output1.951.95
Coldest certified point: −30 °C
Capacity min. / max. at −30 °CBTU/h2,000 / 6,6002,000 / 7,300
COP at −30 °C, at maximum output1.601.51
Electrical, manufacturer sheets
Power supply115 V, 1 phase, 60 Hz, through the outdoor unit208-230 V, 1 phase, 60 Hz, through the outdoor unit
BreakerSpaces in a 120/240 V panel1 pole · 1 space2 poles · 2 spaces
MCA / MOCPMinimum circuit ampacity / maximum overcurrent protectionRead on the nameplate (see the electrical panel)10 A / 15 A
Cable between units14/4 AWG14/4 AWG
Installation, manufacturer sheets
Liquid / gas diametersFlare connections1/4 – 1/2 in1/4 – 1/2 in
Line-set length (min. – max.)10 – 66 ft10 – 66 ft
Precharged for25 ft25 ft
Maximum height difference40 ft40 ft
Heating operating range−30 to 30 °C−30 to 30 °C
Cooling operating range−29 to 50 °C−29 to 50 °C
Indoor unit dimensions (W × H × D)32 31/64 × 11 17/32 × 7 23/32 in32 61/64 × 11 17/32 × 7 7/8 in
Weight, outdoor unit69.5 lb67.3 lb
Sound, indoor unit (min. – max.)20 – 43 dB(A)20 – 43 dB(A)
Sound, outdoor unit52 dB(A)52 dB(A)
Certifications and refrigerant
ENERGY STAR / cold climate (NEEP)Yes / YesYes / Yes
AHRI certificate · NEEP record215405710 · 389353215399271 · 389390
RefrigerantGWP per the IPCC (AR4); ASHRAE 34 classR-32 · GWP 675 · A2LR-32 · GWP 675 · A2L

On our pages, “higher” marks the higher value of the same measurement under the same conditions; it is never a recommendation. Electrical and installation: series sheets; the TOSOT nameplate governs.

Both versions are on the AirGreen website.

To choose for your home, talk to our team: bring a photo of your electrical panel, the planned location and the room to heat.

Sources and documents

Where every number comes from