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Clivia platform: seven names, five certified combinations
GREE CLIVIA, KINGHOME CLIVIA, GREE CROSSOVER, GREE VIREO, GREE ENVO, TOSOT CLIVIA and TOSOT PULAR: seven 12,000 BTU R-32 wall units whose AHRI certificates match almost line for line. Thirteen values out of seventeen are identical. The other four, all at 8.3 °C or −8.3 °C, split into five combinations. Here they are, and how to recognize each name.
Seven names, the same certified cold performance; the gaps are in mild weather.NEEP “Clivia” and “Pular” series, seven AHRI certificates, verified November 9, 2026.
CLIVIA R32
GWH12AUCXD-D6DN***/I
GWH12AGCXD-D6DNA4D/O
CLIVIA R32
Outdoor unit
KW12XQ25S1DO
CROSSOVER R32
GWH12AGCXD-D6DNA4D/I
GWH12AGCXD-D6DNA4D/O
VIREO R32
Outdoor unit
VIR12HP230V1R32AO
ENVO R32
Outdoor unit
ENV12HP230V1R32AO
CLIVIA R32
Outdoor unit
TW12HP32A2DO
PULAR R32 (230 V)
Outdoor unit
TW12HP32A2DO
Seven names, seventeen certified values, five combinations
Each column is a name, each row a value published by NEEP. The same color within a row means the same value. Tap a name: the columns that carry exactly its seventeen values get a teal outline, and only the cells that differ from it stay colored.
AHRI values published by NEEP, 208/230 V 12,000 BTU versions, verified November 9, 2026. Capacities in BTU/h.
The gaps are in mild weather; in the cold, a single line
The five combinations, certified point by certified point. At 8.3 °C and −8.3 °C, the lines separate. At −15 °C they all meet, and at the coldest point, −30 °C, only one remains.
One estimate for all seven names
AirGreen estimate for the same 12,000 BTU/h zone in Montréal, at Hydro-Québec Rate D, taxes included. The calculation uses the certificate’s HSPF2 Region V and SEER2: 8.0 and 24.5 for all seven names. The two columns show the GREE CLIVIA R32 and the TOSOT PULAR R32, the two names whose certificates are furthest apart at −8.3 °C: the amount is the same, to the dollar. Electric baseboards serve as the reference point.
How this amount is calculated
- Heat to supply over the winter. A zone whose heat loss reaches 12,000 BTU/h ( kW) at −23.1 °C, Montréal’s design temperature: kW × 24 h × 4,167 degree-days ÷ (18 − (−23.1)) = kWh of heat for round-the-clock heating, all winter. Heating degree-days (18 °C base) and design temperature: Natural Resources Canada, HOT2000 climate data, Montréal Intl station. With fewer hours a day (“Heating” slider), the heat is reduced in the same proportion, for the heat pump and the baseboards alike: a simplification that ignores the recovery after a temperature setback.
- Electricity for heating. Heat pump: heat × 3.412 ÷ HSPF2 Region V, the AHRI certificate value published by NEEP. Region V is the coldest in the standard, and its calculation includes the electric backup expected when the heat pump is no longer enough. Electric baseboards: 1 kWh of electricity for 1 kWh of heat.
- Electricity for cooling. 12,000 BTU/h ÷ SEER2 × hours per day × 60 days ÷ 1,000: the method of Hydro-Québec’s air-conditioning calculator, with the SEER2 seasonal efficiency from the AHRI certificate. The number of hours is a scenario, adjustable above from 1 to 24 h. At 24 h, the calculation assumes rated capacity all day: that is a ceiling, since a variable-speed unit slows down once the room is at the right temperature.
- Price. Hydro-Québec Rate D in effect April 1, 2026: 7.065¢ per kWh up to 40 kWh a day, 11.142¢ beyond; the average price, 9.104¢, is the one Hydro-Québec’s calculators use. GST and QST included. Grid access charges, the same with or without a heat pump, are not counted.
AirGreen method v1.1, November 9, 2026. An estimate is for comparing units under the same conditions. The actual bill depends on the house, insulation, settings and use; this amount is not a promise.
What really sets the seven names apart
The shared figures are many, but the details matter. Here is what the NEEP records and the manufacturers’ documents show when read one by one.
Two names, two perfect pairs
The GREE CROSSOVER and the GREE VIREO carry exactly the same 17 values, across two certificates (215402266 and 214813257). Same for the GREE ENVO and the TOSOT CLIVIA (214779344 and 215399271). The other three names each have their own combination.
Rated COP at −8.3 °C ranges from 2.11 to 2.91
This is the row where the seven certificates differ most: 2.11 (GREE CLIVIA), 2.14 (CROSSOVER, VIREO), 2.88 (KINGHOME CLIVIA), 2.90 (ENVO, TOSOT CLIVIA) and 2.91 (TOSOT PULAR). The maximum capacity at this temperature, 12,000 BTU/h, is the same for all.
ENVO and TOSOT CLIVIA: 10,000 BTU/h rated at −8.3 °C
These two certificates give 10,000 BTU/h of rated capacity at −8.3 °C, versus 12,000 for the other five, with a rated COP of 2.90. At 8.3 °C, their maximum capacity is 15,690 BTU/h (COP 3.28), versus 14,600 (COP 3.72).
The HSPF2 does not move
Despite these gaps, the seven certificates show the same HSPF2 of 9.5 (Region IV) and 8.0 (Region V) and the same SEER2 of 24.5. Hence a single cost estimate above.
NEEP lists the CROSSOVER as “Pular”
NEEP lists the GREE CROSSOVER R32 in the series “Pular”, the other six in the “Clivia” series. Yet its values are the same as the VIREO’s. So the NEEP series name alone does not tell you whether two units are alike.
Published sound depends on the document
The GREE CLIVIA R32 brochure gives 48/44/40 dB(A) over three speeds; the GREE Canada CROSSOVER R32 sheet gives 20 to 43 dB(A) over eight levels. The measurement method is not stated: these figures cannot be compared with each other. No TOSOT document was found.
Four outdoor units for seven names
The outdoor unit’s model number is the surest way to know which combination you have. It is on the nameplate and on the AHRI certificate.
GWH12AGCXD-D6DNA4D/O
GREE- GREE CLIVIA R32 (216032436)
- GREE CROSSOVER R32 (215402266)
Same outdoor unit, two indoor units; rated COP at −8.3 °C: 2.11 and 2.14.
VIR12HP230V1R32AO · ENV12HP230V1R32AO
GREE- GREE VIREO R32 (214813257)
- GREE ENVO R32 (214779344)
Each series has its own numbering; their values follow those of the CROSSOVER (VIREO) and the TOSOT CLIVIA (ENVO).
KW12XQ25S1DO
KINGHOME- KINGHOME CLIVIA R32 (217933620)
The only name with a rated COP of 2.88 at −8.3 °C.
TW12HP32A2DO
TOSOT- TOSOT CLIVIA R32 (215399271)
- TOSOT PULAR R32, 230 V (215405712)
Same outdoor unit; rated at −8.3 °C: 10,000 and 12,000 BTU/h.
AirGreen also offers 115 V versions of the TOSOT CLIVIA and TOSOT PULAR, and a GREE PULAR R32 listed as “coming soon”; they have other certificates and are not covered by this page.
What people ask about the Clivia platform
GREE CLIVIA, CROSSOVER, VIREO, ENVO, KINGHOME CLIVIA, TOSOT CLIVIA and TOSOT PULAR: what is the difference?
Their AHRI certificates share 13 values out of 17: SEER2 24.5, EER2 13.0, HSPF2 9.5 / 8.0, the whole −15 °C point and the −30 °C point. The gaps are in four rows at 8.3 °C and −8.3 °C (maximum capacity at 8.3 °C, COP at that capacity, rated capacity and rated COP at −8.3 °C). The indoor unit, remote, app and warranty may also vary from one name to another.
Which ones have exactly the same certified values?
Two pairs: GREE CROSSOVER R32 and GREE VIREO R32, then GREE ENVO R32 and TOSOT CLIVIA R32. Each pair carries the same 17 values on two separate certificates.
Which one heats more at −15 °C and −30 °C?
All seven have the same certified values at these temperatures: 11,000 BTU/h (COP 1.95) at −15 °C and 7,300 BTU/h maximum (COP 1.51) at −30 °C.
Does the operating cost change from one name to another?
No, in our method: the calculation uses HSPF2 Region V (8.0) and SEER2 (24.5), identical on all seven certificates.
Why is the GREE CROSSOVER in a different NEEP series?
NEEP lists it in the “Pular” series and the other six in the “Clivia” series. Yet its certified values are identical to those of the GREE VIREO R32, in the “Clivia” series. This page compares values, not series names.
How do I know which combination I have?
By the outdoor unit’s model number, on its nameplate: GWH12AGCXD-D6DNA4D/O (GREE CLIVIA, CROSSOVER), VIR12HP230V1R32AO (VIREO), ENV12HP230V1R32AO (ENVO), KW12XQ25S1DO (KINGHOME CLIVIA) or TW12HP32A2DO (TOSOT CLIVIA, TOSOT PULAR), then by the AHRI certificate number.
Are they eligible for rebates?
Eligibility depends on the official list in effect on the date of purchase. This page promises no amount; the current list is checked at the time of the quote.
The five combinations, value by value
One column per certified combination. The CROSSOVER and VIREO pair, then the ENVO and TOSOT CLIVIA pair, share a column because their 17 values are identical.
| Certified value | GREE CLIVIA | KINGHOME CLIVIA | GREE CROSSOVER and VIREO | GREE ENVO and TOSOT CLIVIA | TOSOT PULAR (230 V) |
|---|---|---|---|---|---|
| Cooling and seasonal | |||||
| Rated capacity at 35 °C | 12,000 BTU/h | 12,000 BTU/h | 12,000 BTU/h | 12,000 BTU/h | 12,000 BTU/h |
| SEER2 · EER2 | 24.5 · 13.0 | 24.5 · 13.0 | 24.5 · 13.0 | 24.5 · 13.0 | 24.5 · 13.0 |
| HSPF2 Region IV / V | 9.5 / 8.0 | 9.5 / 8.0 | 9.5 / 8.0 | 9.5 / 8.0 | 9.5 / 8.0 |
| Heating | |||||
| 8.3 °C: min. / rated / max.BTU/h | 3,070 / 12,000 / 14,600 | 3,070 / 12,000 / 14,600 | 3,070 / 12,000 / 14,600 | 3,070 / 12,000 / 15,690 | 3,070 / 12,000 / 15,690 |
| 8.3 °C: COP min. / rated / max. | 5.62 / 3.78 / 3.72 | 5.62 / 3.78 / 3.72 | 5.62 / 3.78 / 3.72 | 5.62 / 3.78 / 3.28 | 5.62 / 3.78 / 3.28 |
| −8.3 °C: min. / rated / max.BTU/h | 2,700 / 12,000 / 12,000 | 2,700 / 12,000 / 12,000 | 2,700 / 12,000 / 12,000 | 2,700 / 10,000 / 12,000 | 2,700 / 12,000 / 12,000 |
| −8.3 °C: COP min. / rated / max. | 3.04 / 2.11 / 2.06 | 3.04 / 2.88 / 2.06 | 3.04 / 2.14 / 2.06 | 3.04 / 2.90 / 2.06 | 3.04 / 2.91 / 2.06 |
| −15 °C: min. / rated / max.BTU/h | 2,600 / 11,000 / 11,000 | 2,600 / 11,000 / 11,000 | 2,600 / 11,000 / 11,000 | 2,600 / 11,000 / 11,000 | 2,600 / 11,000 / 11,000 |
| −15 °C: COP min. / rated / max. | 3.17 / 1.95 / 1.95 | 3.17 / 1.95 / 1.95 | 3.17 / 1.95 / 1.95 | 3.17 / 1.95 / 1.95 | 3.17 / 1.95 / 1.95 |
| −30 °C: min. / max.BTU/h, coldest point | 2,000 / 7,300 | 2,000 / 7,300 | 2,000 / 7,300 | 2,000 / 7,300 | 2,000 / 7,300 |
| −30 °C: COP min. / max. | 2.79 / 1.51 | 2.79 / 1.51 | 2.79 / 1.51 | 2.79 / 1.51 | 2.79 / 1.51 |
| ENERGY STAR · cold climate (NEEP fields) | Yes · yes | Yes · yes | Yes · yes | Yes · yes | Yes · yes |
| Identification | |||||
| AHRI certificate · NEEP record | 216032436 · 383739 | 217933620 · 369980 | 215402266 · 389378 (CROSSOVER); 214813257 · 392684 (VIREO) | 214779344 · 393215 (ENVO); 215399271 · 389390 (TOSOT) | 215405712 · 389351 |
| Outdoor unit | GWH12AGCXD-D6DNA4D/O | KW12XQ25S1DO | GWH12AGCXD-D6DNA4D/O (CROSSOVER); VIR12HP230V1R32AO (VIREO) | ENV12HP230V1R32AO (ENVO); TW12HP32A2DO (TOSOT) | TW12HP32A2DO |
| NEEP series | Clivia | Clivia | Pular (CROSSOVER); Clivia (VIREO) | Clivia | Clivia |
| RefrigerantGWP per IPCC (AR4); ASHRAE 34 class | R-32 · GWP 675 · A2L | R-32 · GWP 675 · A2L | R-32 · GWP 675 · A2L | R-32 · GWP 675 · A2L | R-32 · GWP 675 · A2L |
AHRI values published by NEEP (ashp.neep.org), verified November 9, 2026. A yellow cell marks a value that is not the same in every column; it is not a recommendation.
All seven names are on AirGreen’s site.
To choose for your room, talk it over with our team: bring the room dimensions, the planned outdoor location and your current heating.
Where each figure comes from
Data verified November 9, 2026. Performance: AHRI certificates and the NEEP database; listing: ENERGY STAR directory where cited. Dimensions, sound, piping and features: per the manufacturer. When a source contradicts the AHRI certificate, the certificate prevails.
Trademarks. GREE, CLIVIA, CROSSOVER, VIREO, ENVO, PULAR, KINGHOME and TOSOT are trademarks of their respective owners. Logos are used only to identify the products compared. AirGreen is a retailer of these brands; this page is not produced, sponsored or endorsed by the manufacturers.
Photos: AirGreen product images, for identification. Promotional badges and panels on the images are masked.
Does a figure look wrong? Write to us: every reported value is checked again.