DIRECT AIR: Heat Xtreme Pro Floor-Ceiling Unit (-35 °C) R410a | 18,000 BTU

In stock
SKU: 207743731
Provincial Subsidy (LogisVert): 1440 $ (Updated: November 26, 2025)
Model Number (Interior): DIRM-18HP-CF
Model Number (External): DIRM-18HXPRO28-1Z
AHRI: 207743731
ENERGY STAR®: Yes
ENERGY STAR® (Cold Climate): Yes / Yes
# ENERGY STAR ID: 3996097
Heating Capacity: -35 °C
Cooling Capacity: 18,000 BTU
Gas (Freon): R-410A
WiFi: Optional

SEER2 (Seasonal Air Conditioning Efficiency)

1 20.5 30

HSPF2 (Seasonal heating efficiency)

1 9.8 15

EER2 (Instantaneous efficiency in air conditioning)

1 12.5 20

COP at -8 °C (Heating energy efficiency)

1 1.86 3
Nominal Power: 18,000 BTU
Power at -8°C: 12000 BTU
Power at -15°C: 16800 BTU
Interior Dimensions (L x D x H): 42.05 × 26.57 × 9.25 in
Dehumidification: (pt/h)
Sound Pressure Level (Indoor): 41 / 48 dB(A)

CFM (Airflow)

1 548 700
External Dimensions (L x W x H): 31.69 x 12.99 x 21.81 in
Piping: 1/4 - 1/2 po
Sound Pressure Level (Exterior): 56.0 dB(A)
Voltage: 220 V
MCA (Minimum Circuit Ampacity): A
MOP (Maximum Overcurrent Protection): 15 A
Warranty (Compressor - Parts - Labor): 10-10-0 years
Additional Warranty: Possible

A Floor-Ceiling Heat Pump Designed for Quebec's Harsh Winters

When a space isn't well-suited for a classic wall-mounted unit, the DIRECT AIR Floor-Ceiling Unit Heat Xtreme Pro 18,000 BTU becomes a particularly attractive option. At AirGreen, we install this type of equipment in residences, condos, businesses, and professional premises in Montreal, Laval, Longueuil, on the North Shore, and the South Shore, specifically where layout constraints make standard solutions less effective or less aesthetically pleasing.

This floor-ceiling configuration addresses a very real challenge: some buildings have limited free wall space, dominant fenestration, unusual ceilings, or air circulation that requires broader and more stable distribution. This is exactly where this model stands out. Its format allows for discreet installation and, more importantly, air distribution adapted to long, open, or multi-functional rooms.

In our HVAC installation practice, we often find that a poor choice of indoor unit creates problems that only appear after installation: cold spots in winter, poorly directed airflow, discomfort in open areas, excessive noise perception, or difficult access for HVAC maintenance. This model helps avoid many of these pitfalls when properly selected from the start.

What This Model Specifically Offers

The 18,000 BTU version of this series stands out with features highly relevant to the Quebec market:

  • Cooling Capacity: 18,000 BTU
  • Heating Operation Down to -35 °C
  • Refrigerant R-410A
  • Indoor Unit: DIRM-18HP-CF
  • Outdoor Unit: DIRM-18HXPRO28-1Z
  • AHRI: 207743731
  • ENERGY STAR
  • ENERGY STAR Cold Climate
  • SEER: 21.5
  • HSPF Region 5: 8.5
  • Heating Capacity at -15 °C: 16,000 BTU
  • Remote Control Included
  • Wi-Fi Optional
  • Optional Programmable Wall Control

For an owner in Montreal or Laval, these figures are not theoretical. They primarily indicate that the unit was designed to continue delivering useful performance in real Quebec winter conditions, not just during moderate autumn temperatures.

Why the Floor-Ceiling Format Can Be the Best Choice

Many clients instinctively request a wall-mounted unit without considering the room's configuration. However, in many cases, a floor-ceiling unit is more logical.

We often recommend this format in the following situations:

  1. Rooms with Large Windows or Occupied Walls
    In several condos in Longueuil and some duplexes in Montreal, available walls are already taken up by windows, fixed furniture, or architectural elements. A wall-mounted unit then becomes a compromise. The floor-ceiling format solves this problem.
  2. Commercial or Professional Premises
    In offices, studios, salons, or small businesses, air circulation must be uniform without creating direct discomfort for customers or staff. This unit diffuses air at a wide angle, which helps cover the space better.
  3. Finished Basements and Elongated Rooms
    In some homes on the North Shore, we have installed floor-ceiling units in family basements where divisions, beams, or available heights made other options less effective.
  4. Scalable Multi-Zone Projects
    The Heat Xtreme Pro series also offers compatibility with single-zone and multi-zone installations, which can be an advantage for a project that will be expanded later.

Air Distribution Better Adapted to Real Life

The quality of a heating and air conditioning system is not just about its BTU count. What truly changes daily comfort is how air is distributed in the room.

On this model, we particularly appreciate:

  • the wide-angle air diffusion
  • the possibility of drain connection on the left or right
  • the integrated drain pump
  • the anti-corrosion finish of the louvers
  • the option to add Wi-Fi
  • the remote control provided as standard

In a project for a small commercial space on the South Shore, the client hesitated between a cassette and a floor-ceiling unit. After a visit, we chose the latter option because the available suspended ceiling did not allow for a clean integration of a cassette, and the space benefited more from a wide horizontal airflow. The result was immediate: less temperature variation between the front and back of the premises, and a more stable feeling of comfort for the staff.

Heating Performance: A Decisive Factor in Quebec

A device advertised for -35 °C naturally attracts attention. But what truly matters is the combination of operating limit, low-temperature capacity, and installation quality.

For this 18,000 BTU model, the series indicates a heating capacity of 16,000 BTU at -15 °C. This shows that the unit maintains useful capacity in serious winter conditions. In reality, this often means:

  • better comfort continuity during cold spells
  • less reliance on auxiliary heating
  • more stable response in open rooms
  • better value for occupants who truly heat with their heat pump

At AirGreen, we always emphasize one point: a good machine poorly installed becomes a bad system. Adherence to piping length, required diameter 1/4 - 1/2 in, drainage, vacuuming, outdoor unit placement, and commissioning settings has a direct impact on winter performance.

Useful Technical Data Before Requesting a Price

Here are several elements that serious customers want to know before comparing options:

Indoor Unit Dimensions

  • 42.05 × 26.57 × 9.25 in

Indoor Sound Level

  • 48 / 44.5 / 41 dB(A) depending on speed

Outdoor Unit Dimensions

  • 31.69 × 12.99 × 21.81 in

Outdoor Sound Level

  • approx. 56 to 59 dB(A) according to data consulted for the series and product sheet

Voltage

  • 220V / 208-230V, 1 phase, 60 Hz

Refrigerant

  • R-410A

Thermostat and Control

  • Standard wireless remote control
  • Optional programmable wall control
  • Wi-Fi optional

These details matter immensely. For example, in many condominiums in Montreal and Laval, outdoor dimensions and sound level directly influence the final choice, especially when it's necessary to comply with location, neighborhood, or internal regulations.

Common Mistakes to Avoid with This Type of Appliance

After numerous HVAC installations in Greater Montreal, we often see the same mistakes repeated:

Choosing solely based on the advertised price

A low price does not account for the complexity of connection, support, drainage, electricity, refrigerant line length, or actual installation time.

Neglecting the location of the indoor unit

A floor-ceiling unit must be positioned according to the room volume, furniture, obstacles, and natural airflow. Poor placement significantly reduces the product's benefits.

Ignoring the actual use of the room

A commercial space, a family room, a condo occupied all day, or an intermittently used area do not have the same needs. The right appliance always depends on the lifestyle or operating mode.

Thinking that all 18,000 BTU heat pumps are equal

Two machines with the same nominal capacity can behave very differently in winter, during defrosting, in terms of noise level, or comfort stability.

Why This Model Attracts So Many AirGreen Clients

We observe a particular interest in this unit among three client profiles.

Condo Owners

They want a compact, clean, and efficient solution, without compromising interior aesthetics. The floor-ceiling format often offers a more logical solution than a wall-mounted unit when wall space is limited.

Duplex and Renovated Home Owners

In many renovations on the North Shore and South Shore, the interior configuration requires a device capable of better distributing air in irregular areas.

Small Businesses

For a salon, boutique, professional office, or service space, this unit offers adapted air diffusion and a more discreet visual presence than some other options.

Why Have This Heat Pump Installed by AirGreen

Choosing the right appliance is one step. Having it installed by the right team is often the difference between a good experience and years of problems.

At AirGreen, we bring:

  • real field experience in residential and commercial HVAC installation
  • a realistic analysis of the site configuration
  • transparent pricing
  • a clear final offer before work begins
  • experienced technicians
  • $5,000,000 civil liability insurance coverage
  • support for subsidies, particularly LogisVert when the eligible product and application allow

In the specific case of this DIRECT AIR Heat Xtreme Pro 18,000 BTU, we take the time to verify the suitability between the space, thermal load, positioning, piping length, electrical supply, drainage, and the client's real objectives. This method avoids unpleasant surprises.

Our Professional Opinion on This Unit

This heat pump is not suitable for everyone, and that's precisely what makes it a good option when chosen for the right reasons. For a room that requires wide air diffusion, limited wall space, discreet installation, and true heating capacity for Quebec, it is a serious product.

It is particularly relevant for:

  • a condo with limited wall space
  • an open-plan area
  • a local business
  • a finished basement
  • an area requiring a floor-ceiling installation rather than a standard wall-mounted one
  • For customers in Montreal, Laval, Longueuil, the North Shore, and the South Shore, this is the type of appliance that warrants a true technical evaluation, not just a simple spec sheet comparison.

    Take action with AirGreen

    Do you want to know if the DIRECT AIR: Floor-Ceiling Heat Xtreme Pro (-35 °C) R410a | 18,000 BTU Unit is suitable for your home, condo, or business? Contact AirGreen now for a clear recommendation, a detailed quote, and professional HVAC installation throughout Montreal, Laval, Longueuil, on the North Shore, and the South Shore.