Mini Split WILLIS HEATFINITY | 12,000 BTUs | Laval, Montreal

In stock
SKU: PUHW12KCH24S2-O
Subsidy (Hydro-Québec): 1200 $
Model Number (Interior): PUHW12KCH24S2-I
Model Number (External): PUHW12KCH24S2-O
AHRI: 214609738
ENERGY STAR®: Yes
ENERGY STAR® (Cold Climate): Yes / Yes
Heating Capacity: -30 °C
Cooling Capacity: 12,000 BTU
Gas (Freon): R-410A
SEER2: 24.0
HSPF2: 9.0
EER2: 3.66
Interior Dimensions (W x D x H): 34.4 x 8.3 x 11.5
External Dimensions (W x D x H): 31.6 x 13.8 x 21.8

  • WiFi: Included
  • Warranty (Compressor - Parts - Labor): 10-10-0
  • Additional Warranty: Possible
  • Piping: 1/4 - 1/2
  • Voltage: 220 V
  • Sound Pressure Level (Outdoor): 52.0 dB(A)
  • Sound Pressure Level (Indoor): 37 / 53 dB(A)

Designed for our winters, installed by local professionals

At AirGreen, we recommend the WILLIS Heatfinity 12,000 BTU wall-mounted heat pump to well-insulated condominiums, apartments, and homes in Montreal , Laval , Longueuil , as well as on the North Shore and South Shore . The unit maintains stable comfort down to -30°C in heating, provides efficient cooling from -29 to 50°C , and remains discreet on a daily basis thanks to its Inverter modulation. Our HVAC installation team takes care of sizing, installation, commissioning, and follow-up—with transparent pricing and responsive after-sales service .

The major assets, useful on a daily basis

  • Extreme climate : reliable heating down to -30°C ; air conditioning from -29 to 50°C — perfectly suited to Montreal's reality.

  • High efficiency : SEER2 24 (air conditioning) and HSPF2 9 (heating) — ENERGY STAR® (Cold Climate) .

  • Quiet & comfortable : 37–53 dB(A) indoors; 52 dB(A) outdoors — ideal for condos and bedrooms.

  • Even diffusion : 4-way airflow to limit cold areas.

  • Connectivity : Wi-Fi included to control temperature, modes and schedules remotely.

  • Grants : eligible for current programs; Hydro-Québec: $1,200 (depending on criteria).

  • Warranty : 10-10-0 (Compressor-Parts-Labor), with labor extension available from AirGreen.

What to expect at home

  • Constant comfort : automatic modulation to avoid on/off cycles and temperature variations.

  • Controlled humidity : dehumidification and ventilation modes to get through the heat waves in Montreal and Longueuil .

  • Simple interface : clear remote control, optional wall controller , and Wi-Fi app to schedule your instructions.

  • Careful finishing : insulated refrigeration lines, clean seals, safe condensate drainage.

Accurate sizing: the basis for a good result

The 12,000 BTU version is often suitable for:

  • a 45–70 m² open-plan condo ;

  • a well-insulated ground floor with open living room/kitchen;

  • a home office requiring a stable temperature.

We systematically validate by calculating the load : surface area, insulation, infiltration, orientation, glazing, occupancy. The objective: to avoid oversizing (too short cycles, poorly managed humidity) as well as undersizing (discomfort during cold peaks).

Optimal location of the indoor unit

  • Height : high installation, clearances respected, away from curtains and obstacles.

  • Radiation : target the main living area; limit direct blowing onto occupants.

  • Air path : avoid blind spots; promote circulation to adjacent rooms.

  • Aesthetics : harmonized duct covers, discreet pipe routing.

Silence and sound comfort

  • 37–53 dB(A) indoors (from whisper to quiet office depending on speed).

  • 52 dB(A) outdoors, with anti-vibration mounts to maintain peace and quiet.
    Our installers optimize the layout to combine acoustic comfort and performance.

Control & Connectivity

  • Wi-Fi included : remote control, time programming, night mode.

  • Useful modes : heating , air conditioning , dehumidification , ventilation , automatic .

  • Practical functions : timer, low voltage start , intelligent defrost , self-diagnosis , lock , washable filters .

Performance, efficiency and smart sizing

Modulation = comfort + savings

The inverter compressor continuously adapts its speed. Concrete results: stable temperature, optimized consumption , reduced component wear. The Heatfinity 12 k module:

  • Air conditioning : approx. 3,070 to 14,100 BTU/h , nominal 12,000 BTU/h .

  • Heating : approx. 3,071 to 15,500 BTU/h , nominal 12,000 BTU/h .

This range allows us to closely monitor real needs, from spring to the heart of winter.

Readable energy efficiency

  • SEER2 24 : less energy for the same freshness in summer in Laval and on the South Shore .

  • HSPF2 9 : very good winter performance on the North Shore , limiting the electrical backup.

  • Peak indicators: EER ≈ 3.66 W/W and COP ≈ 3.81 W/W (varies depending on conditions).

Technical sheet useful for installation

Identifiers & Compliance

  • Models: PUHW12KCH24S2-I (indoor) / PUHW12KCH24S2-O (outdoor)

  • ENERGY STAR® (Cold Climate) — performance requirements met

Capacities & acoustics

  • Nominal air conditioning: 12,000 BTU/h (modulation indicated above)

  • Nominal heating: 12,000 BTU/h (modulation indicated above)

  • Indoor: 37–53 dB(A) · Outdoor: 52 dB(A)

  • Indicative airflow: ≈ 230–400 CFM (depending on speed)

Implementation & connections

  • Piping : 1/4" – 1/2" · Max length : 66 ft (≈ 20 m) · Elevation : 33 ft (≈ 10 m)

  • Refrigerant : R-410A (typical addition 0.2 oz/ft beyond the included length, if required)

  • Power Supply : 208–230 V, 60 Hz, 1 Ph · MCA/MOCP : 10/15 A · Cable: 14 AWG × 4 stranded

  • Dimensions

    • Interior: 34.4 (W) × 11.5 (H) × 8.3 (D) in

    • Exterior: 31.6 (W) × 21.8 (H) × 13.8 (D) in

Good practice in winter: raise the outdoor unit above the snow line; provide adequate rear and side clearance; direct the defrost drain away from driveways to limit ice.

Our installation method: rigorous, clean, documented

  1. 100% free on-site estimate and load calculation .

  2. Choice of location : comfort, silence, aesthetics and future maintenance.

  3. Controlled drilling and sealing (weatherstripping, seals).

  4. Insulated refrigeration lines , continuous condensate slope (drain heating if passing through a cold zone).

  5. Controlled vacuum (deep vacuum), maintenance and leak test.

  6. Compliant electrical connections (dedicated circuit, suitable gauge).

  7. Commissioning : checks, sensors, cycles, defrosting .

  8. Wi-Fi connection and training in use.

  9. Cleaning of the site and delivery of a photo/serial number file .

  10. Follow-up : usage advice, HVAC maintenance schedule.

AirGreen Case Studies

Montreal (Plateau-Mont-Royal) — Crossing condo, 58 m²

  • Context : load-bearing wall limiting the installation; requirement for silence in the evening.

  • Solution : indoor unit placed above the central corridor, anti-vibration supports, 9 m refrigeration line; condensate drainage with continuous slope towards the outside.

  • Results (2 months): 23°C maintained at −24°C outside without additional heating; humidity 42–45% in summer; perceived noise ≈ 39 dB in Auto mode; winter bill estimated to be ~20% lower than baseboards.

Longueuil (bungalow, open area) — Living room/kitchen, 68 m²

  • Context : open rooms, large south-facing windows; need for coolness in summer and stable heating in winter.

  • Solution : Heatfinity 12k , matching duct covers; 12m line with measured refrigerant addition ; optimized clearances.

  • Results (full season): continuous temperature 22–23 °C ; consistent comfort right down to the bottom of the corridor; significant reduction in short cycles; very good support at −20 °C .

The observed performances reflect our frequent field visits to Montreal , Laval and Longueuil . Each building is unique, so results may vary.

Grants, funding & applications

  • Hydro-Québec : $1,200 for this model (depending on eligibility criteria and program updates).

  • We will work with you to manage the registration , AHRI proof/serial numbers , photos and invoicing requested.

  • Financing available; options upon request depending on the scope of work.

Scheduled maintenance: simple and profitable in the long term

  • Washable filters : regular rinsing in season (monthly recommended during periods of intensive use).

  • Batteries : Periodic professional dusting/washing to maintain performance.

  • Condensates : check slope and siphons; drain heating if necessary.

  • Exterior : careful snow and ice removal (without obstructing the fins).

  • Annual visit : pressure check, leak test, parameter update (including defrosting ), internal cleaning, complete functional test.

Common Mistakes — and How We Avoid Them

  • Oversizing : short cycles, discomfort; we size by calculation.

  • Bad location : direct blowing on the sofa/bed; we place intelligently.

  • Poorly managed condensates : risk of overflow; we ensure a constant slope and safety measures.

  • Excessive refrigeration line : losses and frost; we optimize the route and insulation.

  • Inadequate electrical protection : trips; we validate the rating, circuit breaker and wiring.

Who this model suits — and who it suits less

Ideal for

  • Urban condos in Montreal (Plateau, Centre-Sud, Griffintown) aimed at 4-season comfort .

  • Plex and townhouses in Laval (Chomedey, Duvernay) or on the North Shore ( Boisbriand , Terrebonne ).

  • Houses on the South Shore ( Longueuil , Boucherville) with open-plan main rooms.

To be reconsidered

  • Highly compartmentalized homes where a single head does not provide good coverage; a multi-zone solution may be required.

  • Buildings with very little insulation or with significant air infiltration: envelope work may be more cost-effective before installation.

Frequently Asked Questions

Can 12k heat my entire home?
Often yes for an open condo. If several closed rooms, we evaluate a second head or a multi-zone configuration.

And in case of extreme cold?
The appliance heats up to -30°C ; efficiency naturally decreases at extreme temperatures. Correct sizing and a good envelope ensure comfort.

Is the noise bothersome?
No. At 37–53 dB(A) indoors, operation remains quiet. We adjust the placement and supports for quietness.

Is Wi-Fi really useful?
Yes. You can adjust your settings, schedules, and modes remotely—a handy way to reduce consumption while you're away.

What is the installation time?
Generally fast during off-peak seasons. We adapt to your availability.

Who handles the grant paperwork?
We — from eligibility to file submission , to make your life easier.


Next step: let's talk about your project

Want stable comfort in both winter and summer in Montreal , Laval , Longueuil , on the North Shore and the South Shore ? Contact AirGreen for a 100% free on-site estimate . We size, install and provide HVAC maintenance for your WILLIS Heatfinity 12,000 BTU with clear and lasting follow-up.

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