NOVAIR Ultra Heat Wall-Mounted Heat Pump/Air Conditioner (-25°C) | 12,000 BTU
SEER2 (Seasonal Air Conditioning Efficiency)
HSPF2 (Seasonal heating efficiency)
EER2 (Instantaneous efficiency in air conditioning)
COP (Heating Energy Efficiency)
CFM (Airflow)
Winter comfort designed for the Quebec climate
The NOVAIR Ultra Heat 12,000 BTU wall-mounted heat pump is designed for homeowners who want a heating and cooling system truly suited to the harsh winters of Montreal , Laval , Longueuil , the North Shore , and the South Shore . At AirGreen, we've been installing this model for several seasons and we see a very appealing combination for our customers: consistent comfort, better-controlled energy bills, and reliable operation even when temperatures plummet below freezing.
This wall-mounted heat pump isn't just an air conditioner with added heating. It's designed from the ground up to operate in heating mode down to -25°C , with the outdoor unit, compressor, and refrigerant circuit specifically designed for low temperatures. For a condo, apartment, or house floor, it often offers one of the best comfort-to-investment ratios we provide.
A 12,000 BTU heat pump truly designed for cooling
In a typical, well-insulated 500- to 900-square-foot dwelling—condo, duplex, or small cottage—a 12,000 BTU unit is perfectly adequate for the main living area: living room, dining room, open-concept kitchen, and sometimes the hallway leading to the bedrooms. When planning the HVAC installation , we analyze the room layout, airflow, ceiling height, and the presence of stairs to position the unit in the optimal location.
This NOVAIR Ultra Heat model was developed to maintain useful heating down to -25°C . In practical terms, this means that:
-
The compressor is designed to start and operate at low temperatures.
-
The outdoor unit has a basic heater for the condensation tray, which limits the accumulation of ice under the machine.
-
Defrosting is managed intelligently to reduce unnecessary shutdowns and maintain good heating power available.
-
The exposed components (outer coil, chassis, screws) are treated to better resist corrosion.
For homeowners who have previously lived with a simple "three-season" wall-mounted air conditioner or a model poorly suited to our climate, the difference is noticeable: the machine actually continues to provide heat when it is very cold outside, instead of going into protection mode or only blowing lukewarm air.
Energy efficiency and tangible savings
The NOVAIR Ultra Heat 12,000 BTU boasts high performance values, with a SEER (cooling efficiency) of approximately 22 and an HSPF (heating efficiency) exceeding 10 for the 12,000 BTU version. The COP (coefficient of performance) is around 3, meaning that for every 1 kWh of electricity consumed , the heat pump can deliver over 3 kWh of useful heat under favorable conditions.
To put this into perspective:
-
A standard electric baseboard heater has a COP of 1 (1 kWh consumed = 1 kWh of heat).
-
An efficient wall-mounted heat pump like the NOVAIR Ultra Heat multiplies this efficiency by two or three, depending on the outside temperature.
In Greater Montreal, several of our clients report savings of 40 to 60% on the heating portion of their annual bill when they use the heat pump as their main source, keeping their baseboard heaters or furnace as a backup only during periods of extreme cold.
What MCA and MOP mean for your electrical installation
The technical specifications of the NOVAIR Ultra Heat include two important electrical values:
-
MCA (Minimum circuit ampacity) : 13 A
-
MOP (Maximum Overcurrent Protection) : 15 A
In concrete terms:
-
The MCA indicates the minimum current that the electrical circuit must be able to withstand continuously. This helps us choose the correct wire gauge.
-
The MOP indicates the maximum value of the circuit breaker recommended to protect the device.
During HVAC installation , our team runs a dedicated 220V circuit, correctly sizes the wire, and installs a 15A circuit breaker, in accordance with recommendations. This meticulous approach reduces the risk of nuisance tripping, cable overheating, or warranty issues.
Acoustic comfort and air quality
Another feature our customers greatly appreciate is its quiet operation . The indoor unit operates at around 25 dB(A) on low speed, which is a very discreet background noise level, perfect for a living room, office, or bedroom. Even on high speed, at around 42 dB(A) , the noise level remains comfortable for normal conversation or watching television.
The outdoor unit, at around 53.5 dB(A) , remains reasonable in a residential environment. During the site visit, we carefully assess the orientation and surrounding area to position the unit in a way that minimizes any potential noise disturbance.
In terms of air quality , the NOVAIR Ultra Heat 12,000 BTU incorporates:
-
A filtration system suitable for residential use.
-
Fins treated to limit corrosion and dirt accumulation.
-
Airflow management that promotes good circulation in the room.
During annual maintenance, we perform a thorough cleaning of the coil, fan, condensate tray, and drain. This helps maintain good air quality, reduce odors, and preserve the unit's performance over time.
Robust design for the Greater Montreal climate
Quebec's climate imposes particular constraints: frequent freeze/thaw cycles, wind, humidity, road salt, snow blown by snowplows… The NOVAIR Ultra Heat 12,000 BTU is designed to withstand these conditions:
-
Reinforced chassis and anti-corrosion coating.
-
Optimized defrosting management to avoid excessive layers of ice.
-
Heated drainage tray to limit ice under the unit.
-
Electronic components protected against humidity and temperature variations.
In our projects in Montreal , Laval , Longueuil , on the North Shore and the South Shore , we adapt the installation of the unit: height of the outdoor unit, ground clearance, orientation, presence of a roof or shelter, and snow management. A proper installation makes all the difference to long-term reliability .
Connectivity and everyday comfort
The NOVAIR Ultra Heat 12,000 BTU is Wi-Fi compatible and comes with a full remote control. In everyday use, this allows you to:
-
To precisely regulate the temperature room by room .
-
To program time slots (for example, slightly reduce the temperature during the night or when you are away).
-
To use the motorized vertical and horizontal louvers to direct the air towards the desired areas.
-
To quickly activate a faster temperature rise or fall mode during seasonal changes.
For many customers, the ability to manage comfort from the sofa or office, or even from outside the home with a smartphone (when a compatible app is used), is changing the way they use heating and air conditioning on a daily basis.
Why choose AirGreen for your NOVAIR Ultra Heat 12,000 BTU project?
A comprehensive approach: from the initial visit to after-sales service
At AirGreen, we don't just sell wall-mounted heat pumps . We support homeowners in Greater Montreal , Laval , Longueuil , the North Shore and the South Shore from the first contact to annual maintenance, including all the steps involved in HVAC installation and subsidies.
Our approach includes:
-
100% free on-site estimate
An advisor will come to your location to:-
Measure the main rooms.
-
Check the insulation and the type of windows.
-
Assess the electrical panel and connection possibilities.
-
Identify the best location for the indoor unit (aesthetics, air circulation, access for maintenance).
-
Determine an optimal location for the outdoor unit (snow clearance, distance from neighbor, leveling).
-
-
Detailed proposal and transparent pricing
Before work begins, we prepare a clear proposal, including:-
The price of the NOVAIR Ultra Heat 12,000 BTU heat pump.
-
Supplies (1/4 - 1/2" copper piping, wiring, brackets, slab or wall brackets, circuit breaker).
-
Complete labor (drilling, refrigeration connections, electrical connections, start-up).
-
Potential costs for condensate pumps or decorative covers.
-
Additional services (maintenance, additional guarantees, subsidy assistance).
No deposit is required: you only pay at the end , when the installation is complete and functional.
-
-
Installation by experienced refrigeration technicians
Our technicians are experienced refrigeration specialists, accustomed to working with cold climate systems. Their work includes:
-
Vacuuming the circuit to eliminate moisture.
-
Checking the leak tightness of the flare fittings.
-
Adjusting the pipe length according to the recommended limits.
-
Complete commissioning and validation of heating/air conditioning modes.
-
Operating instructions for the customer (remote control, modes, basic maintenance, filters).
-
-
Fast after-sales service
Should you have any questions or concerns, our service team covers Montreal , Laval , and the South Shore , with experienced technicians familiar with NOVAIR heat pumps. Access to spare parts is streamlined to minimize delays, and our detailed customer records allow us to track all service history.
Examples of completed installations
Open-concept condo in Montreal (Rosemont)
In a top-floor condo of approximately 750 sq ft, the owner complained of overheating in the summer and high energy bills in the winter. We installed a NOVAIR Ultra Heat 12,000 BTU unit in the living room, positioned to blow air towards the dining room and hallway.
After a full season:
-
The temperature remains much more stable, around 21–22 °C in winter.
-
Electric baseboard heaters are now only used on extremely cold nights.
-
In summer, air conditioning helps to maintain a comfortable 23–24 °C throughout the living area.
Bungalow in Laval
In a bungalow of approximately 1,000 square feet, with a barely used basement, the client wanted to reduce their heating oil consumption. The indoor unit was placed in the most central area of the ground floor, and the outdoor unit on a concrete slab a safe distance from the snowbanks.
The result over one heating season:
-
Significant reduction in fuel oil consumption.
-
Improved thermal comfort, with less temperature variation from one room to another.
-
Minimal noise is perceived inside, even in the evening when the living room is occupied.
Townhouse in Longueuil
On the South Shore , in Longueuil , a family found their upstairs much too hot in the summer and insufficiently heated in the spring and fall. We suggested a NOVAIR Ultra Heat 12,000 BTU unit for the upstairs:
-
Effective air conditioning during heat waves, which improves the sleep of the whole family.
-
During the off-season, the heat pump takes over the heating of the rooms, which reduces the use of baseboard heaters.
-
Parents particularly appreciate the precise control of children's rooms, thanks to the air direction and fan speed settings.
LogisVert grant and financing options
The NOVAIR Ultra Heat 12,000 BTU is eligible for a $450 LogisVert provincial grant (subject to applicable criteria). During installation, we provide the necessary information (model numbers, AHRI certificate, serial number, etc.) to facilitate the application process.
Our administrative team can:
-
Indicate the documents to be gathered.
-
Verify that the technical information is correct.
-
Guide the client to limit common errors in forms.
We also offer, where relevant, financing solutions that allow the cost of purchasing and installing HVAC to be spread over several months or years, which helps to align payments with the energy savings generated by the heat pump.
Parts, warranties, and peace of mind
The NOVAIR Ultra Heat 12,000 BTU comes with an extended warranty on the compressor and parts, up to 10 years, when registration and professional installation requirements are met. Labor warranty options may also be available to cover travel and repair time.
Thanks to our supplier network, spare parts are generally available quickly, which limits prolonged downtime in the event of a failure. Our teams, already familiar with the brand, diagnose and repair most situations without undue delay.
What type of project is this model ideal for?
The NOVAIR Ultra Heat 12,000 BTU wall-mounted heat pump is particularly suitable for:
-
Small and medium-sized condos and apartments.
-
Houses where the goal is to effectively cover the main living area.
-
Homeowners who wish to reduce their heating bills and their reliance on fossil fuels.
-
People sensitive to noise and looking for a discreet system.
-
Projects where the aim is to combine efficient air conditioning in summer with genuinely useful heating in winter.
When the area to be covered is larger or when the configuration of the house is complex, we can offer a combined approach (several wall units, multi-zone system, central heat pump), while maintaining the same performance logic in cold climates .
Ready to take action?
The NOVAIR Ultra Heat Wall Mounted Air Conditioner (-25 °C) | 12,000 BTU is a complete solution to improve comfort and control energy costs in Greater Montreal , Laval , Longueuil , on the North Shore and the South Shore .
To determine if this model is suitable for your situation, we invite you to schedule a free on-site assessment . We will analyze your home, your heating habits, your budget, and your objectives (savings, comfort, property value), then we will prepare a customized solution including:
-
Choosing the right location.
-
HVAC supply and installation .
-
Maintenance tips.
-
Support for available subsidies.
Contact AirGreen by phone or email to obtain a detailed price for the NOVAIR Ultra Heat 12,000 BTU and to set up a sustainable, reliable project adapted to your daily reality.