Ducted Heat Pump (Horizontal) DIRECT AIR HEAT XTREME PRO | 12000 BTU

In stock
SKU: DIRM-12HP-DUH
Provincial Subsidy (LogisVert): 1272 $ (Updated: November 26, 2025)
Model Number (Interior): DIRM-12HP-DUH
Model Number (External): DIRM-12HXPRO28-1Z
AHRI: 207743753
ENERGY STAR®: Yes
ENERGY STAR® (Cold Climate): Yes / Yes
# ENERGY STAR ID: 3996088
Heating Capacity: -35 °C
Cooling Capacity: 12,000 BTU
Gas (Freon): R-410A
WiFi: Optional

SEER2 (Seasonal Air Conditioning Efficiency)

1 19.5 30

HSPF2 (Seasonal heating efficiency)

1 10.0 15

EER2 (Instantaneous efficiency in air conditioning)

1 11.7 20

COP at -8 °C (Heating energy efficiency)

1 1.96 3
Nominal Power: 12,000 BTU
Power at -8°C: 10600 BTU
Power at -15°C: 12100 BTU
Interior Dimensions (L x D x H): 27.56 x 19.92 x 7.87 in
Dehumidification: (pt/h)
Sound Pressure Level (Indoor): 26.5 / 40 dB(A)

CFM (Airflow)

1 353 700
External Dimensions (L x W x H): 31.69 × 12.99 × 21.81 in
Piping: 1/4 - 1/2 po
Sound Pressure Level (Exterior): 56.0 dB(A)
Voltage: 220 V
MCA (Minimum Circuit Ampacity): A
MOP (Maximum Overcurrent Protection): 15 A
Warranty (Compressor - Parts - Labor): 10-10-0 years
Additional Warranty: Possible

High-Performance Ducted Solution for Discreet and Constant Comfort

At AirGreen, we regularly install horizontal ducted systems for clients seeking uniform comfort without compromising aesthetics. The DIRECT AIR HEAT XTREME PRO 12000 BTU Ducted Heat Pump stands out as a particularly suitable solution for modern residences in Montreal, Laval, Longueuil, North Shore, and South Shore, especially when wall space is limited or visual integration is a priority.

Unlike classic wall-mounted units, this heat pump is concealed in ceilings or false ceilings, distributing air via a network of ducts. The result: homogeneous, silent, and invisible diffusion.


Exceptional Heating Performance Down to -35°C

One of the most impressive aspects of this model is its ability to maintain effective heating even during harsh Quebec winters.

  • Heating capacity down to -35°C
  • Advanced inverter technology
  • ENERGY STAR® Cold Climate certification
  • Stable performance even in extreme conditions

In our field experience, particularly during an installation in Boucherville last January, this model allowed for the replacement of a costly electric system while significantly reducing energy consumption. The client observed an immediate improvement in comfort, with constant heat in all rooms.


Detailed Technical Specifications

Here are the essential features that make this heat pump a strategic choice:

Capacity and Efficiency

  • Nominal power: 12,000 BTU
  • Capacity at -8°C: 10,600 BTU
  • Capacity at -15°C: 12,100 BTU
  • SEER2: 19.5 (cooling efficiency)
  • HSPF2: 10.0 (heating efficiency)
  • COP at -8°C: 1.96

Dimensions and Installation

  • Compact indoor unit: 27.56 × 19.92 × 7.87 in
  • Outdoor unit: 31.69 × 12.99 × 21.81 in
  • Piping: 1/4 - 1/2 in

Sound Level

  • Indoor: 26.5 to 40 dB(A)
  • Outdoor: 56 dB(A)

These characteristics allow for discreet and silent installation, ideal for high-end condos or homes in Montérégie.


Effective Air Conditioning Even in Extreme Summer Heat

This model is not limited to heating. It also provides efficient air conditioning up to 50°C, making it perfectly suited for increasingly hot summers in the Montreal area.

According to the technical brochure, the system operates within an extended range:

  • Cooling: -30°C to 50°C
  • Heating: -35°C to 30°C

This means year-round reliability, without interruption, regardless of climatic conditions.


Horizontal Ducted Installation: Concrete Advantages

1. Impeccable Aesthetics

No visible units in main rooms. Air circulates through discreet grilles.

2. Uniform Distribution

Unlike wall-mounted units, heating and cooling are distributed homogeneously.

3. Adaptability

Compatible with several configurations:

  • Single-family homes
  • Condos
  • Small commercial spaces

4. Optimal Silence

Thanks to its ceiling installation, noise is considerably reduced.


AirGreen Feedback: Laval Project

During a recent project in Laval, we installed this heat pump in a bungalow with a finished basement. The main challenge was uneven heat distribution with the old system.

Results obtained:

  • Uniform temperature throughout the house
  • Significant noise reduction
  • Estimated energy savings of 30%

This type of installation perfectly illustrates the added value of a well-designed and well-installed ducted system.


Smart Features and Advanced Comfort

The HEAT XTREME PRO series integrates several technologies that enhance the user experience:

  • Optional WiFi (Google and Alexa compatible)
  • Automatic defrost
  • Automatic restart
  • 24-hour timer
  • Low-temperature air conditioning

These features allow for precise control and automatic adaptation to the building's needs.


Manufacturing Quality and Reliability

Direct Air products are designed to high standards to ensure:

  • Long-term durability
  • Consistent performance
  • Reliability in Canadian climate

At AirGreen, we have found that these units require fewer service interventions than many competing models, which is a major advantage for homeowners.


Warranty and Peace of Mind

This model offers solid coverage:

  • 10 years on compressor
  • 10 years on parts
  • Optional labor

This warranty reflects the manufacturer's confidence in the product's robustness.


Subsidies and Long-Term Savings

This heat pump is eligible for a LogisVert subsidy of $1272 (updated 2025), which significantly reduces the initial cost.

By combining:

  • Subsidy
  • Energy savings
  • Durability

The return on investment becomes particularly attractive for homeowners in Quebec.


Common Mistakes to Avoid

Through our installations, we have identified several common mistakes:

Incorrect sizing

A system that is too small or too large reduces efficiency.

Poor duct design

Poor distribution can negate the system's benefits.

Unprofessional installation

Inadequate installation can lead to performance losses.

At AirGreen, we emphasize a complete building analysis before any installation.


Why Choose AirGreen for Your HVAC Installation

We offer more than just a product:

  • Local expertise in HVAC installation in Montreal, Laval, Longueuil
  • RBQ certified team
  • 5M$ liability insurance
  • Fast and efficient service
  • Transparent pricing with no surprises

Our approach is based on precision, field experience, and a deep understanding of clients' real needs.


Conclusion: An Ideal Solution for High-End Comfort

The DIRECT AIR HEAT XTREME PRO 12000 BTU Ducted Heat Pump is an excellent choice for those seeking:

  • Uniform comfort
  • Cold climate performance
  • Discreet installation
  • High energy efficiency

It is a particularly suitable solution for modern homes in Greater Montreal.


Take Action with AirGreen

Are you considering a ducted HVAC installation in your property in Montreal, Laval, Longueuil, North Shore, or South Shore?

Contact AirGreen today for:

  • A personalized quote
  • A complete evaluation
  • Expert advice tailored to your situation