Ducted Heat Pump (Horizontal) DIRECT AIR HEAT XTREME PRO | 18000 BTU

In stock
SKU: DIRM-18HP-DUH
Provincial Subsidy (LogisVert): 1800 $ (Updated: November 26, 2025)
Model Number (Interior): DIRM-18HP-DUH
Model Number (External): DIRM-18HXPRO28-1Z
AHRI: 207743757
ENERGY STAR®: Yes
ENERGY STAR® (Cold Climate): Yes / Yes
# ENERGY STAR ID: 2473682
Heating Capacity: -35 °C
Cooling Capacity: 18,000 BTU
Gas (Freon): R-410A
WiFi: Optional

SEER2 (Seasonal Air Conditioning Efficiency)

1 18.0 30

HSPF2 (Seasonal heating efficiency)

1 9.5 15

EER2 (Instantaneous efficiency in air conditioning)

1 11.7 20

COP at -8 °C (Heating energy efficiency)

1 1.85 3
Nominal Power: 18,000 BTU
Power at -8°C: 15000 BTU
Power at -15°C: 17700 BTU
Interior Dimensions (L x D x H): 34.65 × 28.53 × 8.27 in
Dehumidification: (pt/h)
Sound Pressure Level (Indoor): 35/40 dB(A)

CFM (Airflow)

1 529 700
External Dimensions (L x W x H): 35.04 × 13.46 × 26.50 in
Piping: 1/4 - 1/2 po
Sound Pressure Level (Exterior): 59.0 dB(A)
Voltage: 220 V
MCA (Minimum Circuit Ampacity): A
MOP (Maximum Overcurrent Protection): 25 A
Warranty (Compressor - Parts - Labor): 10-10-0 years
Additional Warranty: Possible

High-performance ducted solution designed for Quebec's harsh winters

At AirGreen, we regularly install ducted HVAC systems in homes and small buildings in Montreal, Laval, Longueuil, North Shore, and South Shore, and this model clearly stands out: the DIRECT AIR HEAT XTREME PRO 18000 BTU ducted heat pump. It combines discretion, extreme heating performance, and energy efficiency adapted to Quebec's climate.

This type of system is particularly sought after by homeowners who want uniform comfort throughout the house without visible wall units, while maintaining excellent heating capacity down to -35°C.


Why this ducted model is a strategic choice in residential HVAC

Real performance down to -35°C

In our field experience, the decisive factor for a heat pump in Quebec is simple: its ability to maintain stable performance in winter. This DIRECT AIR model offers:

  • Functional heating down to -35°C
  • 18,000 BTU power suitable for houses, condos, or entire floors
  • Stable performance even at -15°C and -8°C

Unlike some systems that quickly lose efficiency below -20°C, this Heat Xtreme Pro series maintains reliable heat production, which significantly reduces the need for auxiliary heating.

According to the technical brochure, these units are designed to operate in an extreme range from -35°C to +30°C for heating and -30°C to +50°C for air conditioning.


Energy efficiency adapted for subsidies

This model is ENERGY STAR® and ENERGY STAR® Cold Climate certified, making it eligible for programs such as:

  • LogisVert grant: up to $1800
  • Optimization of annual electricity consumption

Energy characteristics:

  • SEER2: 18.03
  • HSPF2: 9.515
  • COP at -8°C: 1.853

These values reflect excellent winter heating efficiency, which is precisely what customers in Montreal and its surroundings are looking for.


Horizontal ducted installation: what it means in practice

An invisible and uniform solution

A horizontal ducted heat pump means the indoor unit is:

  • Installed in a ceiling, attic, or false ceiling
  • Connected to a duct network
  • Capable of distributing air to multiple rooms

This allows for:

  • No visible wall units
  • Homogeneous temperature distribution
  • Centralized comfort throughout the house

At AirGreen, we often recommend this type of system in the following situations:

  • Complete renovations
  • New constructions
  • Homes with existing ducts
  • High-end properties seeking a clean aesthetic

Real installation example in Laval

We recently installed this model in a single-family home in Laval (Sainte-Dorothée). The client wanted to replace an old inefficient electric system.

Challenges encountered:

  • Limited space in the attic
  • Need to maintain a low installation height
  • Distribution to 6 rooms

AirGreen solution:

  • Horizontal installation in a secondary ceiling
  • Duct optimization to minimize losses
  • Airflow calibration (CFM) for each room

Result:

  • Over 35% reduction in heating costs
  • Uniform comfort throughout the house
  • Very low noise level (35 to 40 dB indoors)

Detailed technical specifications

Main specifications

  • Indoor model: DIRM-18HP-DUH
  • Outdoor model: DIRM-18HXPRO28-1Z
  • AHRI: 207743757
  • Refrigerant: R-410A
  • Voltage: 220V
  • Piping: 1/4 – 1/2 in

Dimensions

  • Indoor unit: 34.65 × 28.53 × 8.27 in
  • Outdoor unit: 35.04 × 13.46 × 26.50 in

Noise level

  • Indoor: 35 to 40 dB(A)
  • Outdoor: 59 dB(A)

These levels are particularly appreciated in residential environments where acoustic comfort is important.


Smart functions and advanced comfort

The Heat Xtreme Pro series includes several useful everyday functions:

  • Automatic defrost
  • Automatic restart after power failure
  • 24-hour timer
  • Low-temperature air conditioning
  • Optional WiFi (smart home compatible)

These features allow for efficient comfort management without constant intervention.


What customers absolutely need to know before installing this system

Common mistakes we observe

After hundreds of installations in Montreal, Longueuil, and on the South Shore, some mistakes often recur:

1. Underestimating duct design

Poor design drastically reduces efficiency. At AirGreen, we always perform:

  • Thermal load calculation
  • Airflow balancing
  • Loss optimization

2. Choosing inadequate power

An 18,000 BTU unit is ideal for:

  • 800 to 1400 sq ft (depending on insulation)
  • But each project is unique

3. Neglecting access for maintenance

We always provide for:

  • Simplified access to the unit
  • Strategic position for maintenance

Maintenance and durability

A ducted system like this requires:

  • Filter cleaning
  • Annual check-up
  • Duct inspection

The DIRECT AIR brand is known for:

  • High durability
  • Strict Canadian standards
  • Long-term reliability

Warranty:

  • 10-year compressor
  • 10-year parts
  • Optional labor available

Why choose AirGreen for your HVAC installation

We don't just sell a product. We provide a complete, optimized, and durable installation.

What sets us apart:

  • Certified refrigeration technicians
  • Expertise in complex ducted systems
  • Fast and clean installation
  • Real and accessible after-sales support

We operate throughout:

  • Montreal
  • Laval
  • Longueuil
  • North Shore
  • South Shore

Each project is custom-designed, without approximation.


A smart choice for the Greater Montreal climate

The DIRECT AIR HEAT XTREME PRO 18000 BTU ducted heat pump represents an excellent compromise between:

  • Extreme heating performance
  • Aesthetic discretion
  • Energy efficiency
  • Residential adaptability

It is perfectly suited for homeowners who want a modern central system without compromising winter comfort.


Take action with AirGreen

Are you considering a ducted HVAC installation in Montreal, Laval, or Longueuil? Our team is ready to analyze your project and offer you a tailored, clear, and surprise-free solution.

Contact AirGreen today for:

  • A detailed quote
  • An on-site technical evaluation
  • Personalized advice