Ducted Heat Pump (Vertical) DIRECT AIR HEAT XTREME PRO | 12000 BTU

In stock
SKU: DIRM-12HP-DUV
Provincial Subsidy (LogisVert): 1272 $ (Updated: November 26, 2025)
Model Number (Interior): DIRM-12HP-DUV
Model Number (External): DIRM-12HXPRO28-1Z
AHRI: 207743754
ENERGY STAR®: Yes
ENERGY STAR® (Cold Climate): Yes / Yes
# ENERGY STAR ID: 2473876
Heating Capacity: -35 °C
Cooling Capacity: 12,000 BTU
Gas (Freon): R-410A
WiFi: Optional

SEER2 (Seasonal Air Conditioning Efficiency)

1 19.5 30

HSPF2 (Seasonal heating efficiency)

1 10.0 15

EER2 (Instantaneous efficiency in air conditioning)

1 11.7 20

COP at -8 °C (Heating energy efficiency)

1 1.96 3
Nominal Power: 12,000 BTU
Power at -8°C: 10600 BTU
Power at -15°C: 12100 BTU
Interior Dimensions (L x D x H): 27.56 x 19.92 x 7.87 in
Dehumidification: (pt/h)
Sound Pressure Level (Indoor): 26.5 / 40 dB(A)

CFM (Airflow)

1 353 700
External Dimensions (L x W x H): 31.69 × 12.99 × 21.81 in
Piping: 1/4 - 1/2 po
Sound Pressure Level (Exterior): 56.0 dB(A)
Voltage: 220 V
MCA (Minimum Circuit Ampacity): A
MOP (Maximum Overcurrent Protection): 15 A
Warranty (Compressor - Parts - Labor): 10-10-0 years
Additional Warranty: Possible

A compact, high-performance ducted solution for invisible comfort in Montreal

At AirGreen, we regularly install ducted HVAC systems in properties where aesthetics, performance, and discretion are essential. The DIRECT AIR HEAT XTREME PRO 12000 BTU ducted heat pump (vertical) is a particularly suitable solution for homes and condos in Montreal, Laval, Longueuil, as well as on the North Shore and South Shore.

This model combines 12,000 BTU power, remarkable energy efficiency, and reliable heating capacity down to -35°C, making it a strategic choice for Quebec's climate.


Why choose a DIRECT AIR HEAT XTREME PRO ducted heat pump?

Performance designed for Quebec winters

Unlike many standard systems, this heat pump offers a stable heating capacity down to -35°C, which concretely means:

  • Maintaining comfort even during periods of intense cold
  • Significant reduction in reliance on auxiliary systems
  • Better temperature stability throughout the home

According to technical documentation, these systems are designed to operate efficiently in a range of -35°C to 30°C for heating and -30°C to 50°C for cooling, which largely exceeds typical requirements for residential installations in Quebec.


Superior energy efficiency

This model is ENERGY STAR® (Cold Climate) certified, which guarantees:

  • Reduced energy costs
  • Eligibility for subsidies like LogisVert (currently $1272)
  • Optimized performance throughout the year

Key indicators include:

  • High SEER2 (cooling efficiency)
  • Strong HSPF2 (heating efficiency)
  • Optimized COP at low temperatures

In practice, this means a tangible reduction in electricity bills for our customers, particularly in cities like Montreal or Laval, where seasonal variations are significant.


Discreet comfort thanks to ducted technology

The specificity of a vertical ducted system lies in its ability to distribute air via concealed ducts. This offers several advantages:

  • No visible wall units in rooms
  • Uniform air distribution
  • Increased quietness (indoor sound level as low as 26.5 dB)

We recently installed this model in a high-end condo in Boucherville (South Shore) where the client wanted to maintain a minimalist design. Result: no visible units, homogeneous distribution in all rooms, and immediate satisfaction.


Precise technical details of the 12000 BTU model

Key Specifications

  • Cooling Capacity: 12,000 BTU
  • Heating Capacity: down to -35°C
  • Power at -15°C: 12,100 BTU
  • Refrigerant: R-410A
  • Voltage: 220V
  • Indoor Sound Level: 26.5 to 40 dB(A)
  • Outdoor Sound Level: 56 dB(A)
  • Piping: 1/4 – 1/2 in

Compact dimensions

  • Indoor Unit: 27.56 × 19.92 × 7.87 in
  • Outdoor Unit: 31.69 × 12.99 × 21.81 in

These dimensions facilitate installation in confined spaces, particularly in renovation projects in Longueuil or in technical basements in Laval.


Integrated advanced features

DIRECT AIR HEAT XTREME PRO systems include several technologies that enhance the user experience:

  • Automatic Restart
  • Intelligent Defrost
  • 24h Programmable Timer
  • Humidity Detection for Optimized Comfort
  • Self-cleaning
  • "Follow Me" Function
  • Optional WiFi (smart home compatible)

These functionalities are not merely marketing add-ons. In the field, they allow for:

  • Better regulation of the actual perceived temperature
  • Reduced unnecessary cycles
  • Increased system longevity

Actual AirGreen Installation: Feedback

Project in Laval – single-family home

We installed this model in a 1,200 sq ft home with the following constraints:

  • Limited ceiling space for ducts
  • Need for absolute silence (baby at home)
  • Main heating system to be replaced

AirGreen Solution:

  • Vertical installation in a technical space
  • Distribution via optimized short ducts
  • Precise airflow calibration

Result:

  • Uniform temperature in all rooms
  • Perceived noise reduction of over 40% compared to the old system
  • Reduced energy consumption from the first month

Common mistakes to avoid with this type of system

Even with an excellent product, poor installation can compromise performance. Here are the errors we often observe:

1. Incorrect duct sizing

Improperly calculated airflow leads to:

  • Cold or hot spots
  • Excessive noise
  • Loss of efficiency

2. Installation in an inadequate space

A ducted unit must be installed in an accessible and ventilated space.

3. Neglecting static pressure

Ducted systems require precise pressure management to ensure optimal distribution.

At AirGreen, every installation includes a complete building analysis, preventing these problems from the outset.


Compatibility and installation flexibility

This heat pump is compatible with:

  • Single-zone or multi-zone installations
  • Different types of indoor units
  • Vertical or horizontal configurations

DIRECT AIR systems also allow for great design flexibility, with precise combination rules to ensure optimal performance.


Warranty and reliability

The system offers a solid warranty:

  • 10 years compressor
  • 10 years parts
  • Optional labor

According to the brochure, these units are manufactured to high Canadian standards, ensuring superior durability.


Why choose AirGreen for your HVAC installation?

At AirGreen, we don't just sell equipment. We optimize every installation to maximize:

  • The actual performance of the system
  • The longevity of the equipment
  • The client's daily comfort

What sets us apart:

  • Field expertise in Montreal, Laval, Longueuil, North Shore, and South Shore
  • Custom installation according to your property
  • Complete price transparency
  • Experienced refrigeration technicians
  • Fast and structured after-sales support

Conclusion: an ideal solution for lasting comfort

The DIRECT AIR HEAT XTREME PRO 12000 BTU ducted heat pump represents an excellent choice for homeowners seeking:

  • A discreet and aesthetic solution
  • Reliable performance in Quebec winters
  • Optimized energy efficiency
  • Installation flexibility

Contact AirGreen for a personalized quote

Are you considering a ducted heat pump installation in Montreal, Laval, Longueuil, North Shore, or South Shore? Contact our team today. We will offer you a tailored, precise, and high-performing solution, without compromise.