FORESTAIR E-20 Heat Pump | 12000 BTU 220V | Installation in Greater Montreal & Montérégie

A wall-mounted heat pump designed for the specific needs of Greater Montreal residences

At AirGreen , we install and maintain heating, ventilation, and air conditioning (HVAC) systems daily in a wide variety of settings: urban condos in Montreal , single-family homes in Laval , older duplexes in Longueuil , family homes on the North and South Shores , and intergenerational housing in the Montérégie region. The FORESTAIR E-20 12,000 BTU 220V heat pump is perfectly suited to this real-world environment.

This model wasn't designed to impress with a list of complex features, but rather to offer a reliable, consistent, and stable solution capable of meeting Quebec's climatic requirements, both during periods of extreme cold and during summer heat waves. This is precisely the type of unit we recommend when the building context and the client's expectations are clearly defined.

Understanding the actual performance of the FORESTAIR E-20 in Quebec

Efficient heating down to -25°C: a key criterion

One of the most important aspects for a wall-mounted heat pump installed in Quebec is its low-temperature heating capacity . The FORESTAIR E-20 is designed to operate down to -25°C , which corresponds to the winter conditions we regularly encounter in Montreal , Laval , Longueuil , and on the North Shore .

In practice, this means that the unit continues to produce heat even when many standard heat pumps experience a significant drop in efficiency. During our installations in bungalow-style homes in Boucherville and in duplexes on the South Shore, we observed remarkable thermal stability , particularly in the main living areas.

At -8°C , the heating capacity remains around 7,000 BTU , ensuring consistent comfort without immediate reliance on an electric backup system. This feature is particularly appreciated in homes where the wall-mounted heat pump is the primary heating source.

High-performance air conditioning during hot and humid summers

With a cooling capacity of 12,000 BTU , the FORESTAIR E-20 is well-suited for typical residential areas, generally between 450 and 600 square feet , according to:

• the level of insulation,

• solar orientation,

• the height of the ceilings,

• the room configuration.

In Greater Montreal, summers are often characterized by a combination of heat and high humidity. We regularly install this model in open-concept condos in Montreal , townhouses in Laval , and multi-story apartments in Longueuil , where stable and consistent air conditioning is essential for everyday comfort.

Air distribution is uniform, and precise temperature control avoids the uncomfortable variations often seen with poorly sized devices.

Essential technical characteristics to know

For homeowners who want to understand exactly what they are installing in their homes, here are the key technical specifications of the FORESTAIR E-20 12,000 BTU 220V heat pump :

• Rated capacity : 12,000 BTU

• Heating capacity : down to -25°C

• Refrigerant gas : R-410A

• Electrical voltage : 220V

• Indoor noise level : approximately 34 to 40 dB(A)

• Outdoor noise level : approximately 52 dB(A)

• Built-in WiFi : yes

• Airflow (CFM) : Suitable for standard residential rooms

• Indoor unit dimensions : compact, allowing for discreet integration

• Piping : 1/4 – 3/8 in

• AHRI Number : 207178556

• Guarantee :

  • Compressor: 5 years

  • Parts: 5 years

  • Labor: 0 years (extension possible)

These features make the FORESTAIR E-20 a rational choice for homeowners looking for a reliable wall-mounted heat pump , without excessive complexity, but capable of ensuring consistent comfort all year round.

Built-in WiFi: a real advantage, not a gimmick

The built-in Wi-Fi is often underestimated until you experience its benefits. With the FORESTAIR E-20, no external module is required. Remote control quickly becomes a practical everyday tool.

• temperature adjustment before returning home,

• reduced consumption during absences,

• More precise management of heating and air conditioning schedules.

For our clients who own condos in Montreal or secondary residences on the North Shore , this feature greatly facilitates energy management, while improving comfort.

HVAC Installation: Where Everything Really Happens

No matter how well-designed a heat pump is, it cannot deliver its full potential without a rigorous HVAC installation . At AirGreen , every FORESTAIR E-20 installation is performed according to a proven methodology:

• comprehensive assessment of heating requirements

• validation of the sizing (avoiding undersizing and oversizing),

• strategic choice of indoor location for optimal distribution,

• Considered outdoor positioning (noise, snow, clearance, maintenance)

• strict adherence to pipe diameters,

• Complete and controlled vacuum sealing

• tests in heating and cooling mode before final commissioning.

We have often been called upon to correct existing installations, particularly on the North Shore , where poorly positioned outdoor units were causing problems with ice, noise or reduced performance in winter.

Who is the FORESTAIR E-20 heat pump really intended for?

This model is particularly suitable for:

• to condos and well-insulated houses ,

• For homeowners looking for a simple and efficient 12,000 BTU wall-mounted heat pump ,

• for homes where a ductless solution is preferable,

• to customers who prioritize reliability and consistency over technological one-upmanship.

It's important to note that the FORESTAIR E-20 is not ENERGY STAR certified , which means it generally doesn't qualify for current provincial subsidies. At AirGreen, we address this from the outset so that the customer makes a fully informed decision.

Common mistakes we help our clients avoid

Our field experience has allowed us to identify several common mistakes:

• choosing a device that is too powerful for the area.

• Neglecting the interior placement creates cold or hot zones.

• installing the outdoor unit too close to the ground,

• delaying or neglecting annual HVAC maintenance.

With the FORESTAIR E-20, a rigorous approach from the installation stage helps to avoid these situations and ensure stable performance over the long term.

Why entrust your project to AirGreen?

Doing business with AirGreen means making a choice:

• a team of certified and experienced HVAC technicians,

• comprehensive coverage of Greater Montreal and the Montérégie region ,

• Clear prices communicated before the start of work,

• honest recommendations based on your actual situation,

• a structured and accessible after-sales service.

We only install the FORESTAIR E-20 when this model truly meets the customer's needs, and not as a universal solution.

Maintenance and longevity: protecting your investment

Like any wall-mounted heat pump, the FORESTAIR E-20 requires regular HVAC maintenance :

• cleaning or replacing the filters,

• annual inspection of components

• verification of pressures and yield,

• cleaning the outdoor unit.

These simple actions extend the life of the device, maintain its energy efficiency and reduce the risk of unexpected breakdowns, particularly in the demanding climatic context of Quebec .

Conclusion

The FORESTAIR E-20 12,000 BTU 220V heat pump is a consistent, reliable, and well-suited wall-mounted solution for residential needs in Greater Montreal , Laval , Longueuil , the North Shore , and the South Shore . When properly sized, installed, and maintained, it provides consistent comfort in all seasons.

Contact AirGreen today for a personalized assessment, a detailed quote, or to determine if the FORESTAIR E-20 is the right choice for your home. Our team will be happy to assist you every step of the way with your HVAC project.