FORESTAIR E-20 Heat Pump | 18,000 BTU | Installation in Greater Montreal & Montérégie

A wall-mounted heat pump designed to last in the real-world conditions of Quebec.

At AirGreen, we never select a product solely based on a technical datasheet. Our recommendations are based on what we see in the field , winter after winter, in very diverse contexts in Montreal , Laval , Longueuil , on the North Shore and the South Shore .
The FORESTAIR E-20 18,000 BTU heat pump fits precisely into this logic: a device designed to operate stably, without unnecessary compromises, in a climate where temperature variations are significant and frequent.

This wall-mounted model from the E-20 series is designed for homeowners who want a predictable , robust , and easy-to-manage system for both heating and cooling. We regularly install it in residential and multi-unit projects where the priority is consistent comfort, not a multitude of rarely used features.

A thermal capacity adapted to typical surface areas

18,000 BTUs well utilized, summer and winter

With a cooling capacity of 18,000 BTU , the FORESTAIR E-20 is particularly well suited to the following spaces:

• medium to large-sized condos

• single-family homes with open-plan living areas,

• entire floors of duplexes or triplexes

• professional offices or light commercial businesses.

During the summer months, the 1,606 CFM airflow allows for a rapid drop in ambient temperature, even during prolonged heat waves in Montreal or on the South Shore . In practice, this means fewer prolonged cycles, a more consistent feeling of coolness, and better indoor humidity stability.

Heating performance down to -25°C

Where the FORESTAIR E-20 truly shines is in heating. The system is designed to operate down to -25°C , an essential factor in the Quebec context.
Unlike many wall-mounted heat pumps whose efficiency drops rapidly below -10°C, this model maintains a stable heating output , with:

• 11,600 BTU at -8°C

• 11,600 BTU at -15°C

In practice, this greatly reduces the need for supplementary electric heating, a problem we very often encounter with customers replacing old systems.

Energy efficiency and controlled consumption

Values ​​consistent with real-world use

The FORESTAIR E-20 presents performance indicators which, without seeking to break theoretical records, offer concrete and measurable efficiency :

• SEER2: 19.03

• HSPF2: 17.815

• EER2: 19.02

• COP at -8 °C: 11.83

In practice, these figures translate into stable electricity consumption, even during long periods of continuous heating. In Laval and Boucherville , several customers have noticed a reduction in their winter peak consumption after installation, simply due to the system's improved consistency.

R-410A refrigerant: a controlled choice

The model uses R-410A , a refrigerant well-known to HVAC technicians. For homeowners, this means:

• parts availability,

• ease of maintenance,

• predictable service costs.

In several replacement projects carried out by AirGreen, this point is appreciated by customers who wish to avoid the uncertainties associated with technologies that are too recent or not yet widespread.

Acoustic comfort and quality of life

A discreet indoor unit

The interior noise level, varying between 34 and 44 dB(A) , makes the FORESTAIR E-20 perfectly suited to sensitive living spaces:

• bedrooms,

• home offices

• open living rooms,

• rental properties where noise is a recurring issue.

During our installations in Longueuil and on the North Shore , we often replaced older units deemed too noisy, which immediately improves the daily comfort of the occupants.

Outdoor unit suitable for urban environments

With an outdoor noise level of 55 dB(A) , the heat pump complies with generally applicable municipal regulations. This facilitates its installation in dense urban environments, particularly in Montreal , where regulations and the proximity of buildings require special attention.

Useful and actually used functions

Built-in Wi-Fi and remote control

The integrated Wi-Fi connection allows for easy control via a mobile app. At AirGreen, we always configure this feature during commissioning so that the customer can:

• adjust the temperature remotely.

• manage schedules according to occupancy,

• optimize consumption during absences.

This type of control is particularly appreciated by owners of second homes or rental properties.

Well-designed air distribution

The management of the shutters directly contributes to comfort:

• Automatic vertical control for even distribution.

• Manual horizontal control allowing the orientation to be adapted according to the configuration of the rooms.

We always adjust these parameters during installation to avoid cold spots, direct drafts, or unnecessary heat buildup.

HVAC installation: the AirGreen approach

Complete analysis before installation

Each project begins with a detailed analysis:

• actual area to be covered

• insulation quality,

• ceiling height,

• building orientation,

• Available electrical capacity.

The FORESTAIR E-20 operates on a voltage of 220 V , with a maximum protection of 20 A , making it compatible with the majority of residential installations in Quebec.

Clean and sustainable integration

1/4" - 3/8" piping allows for discreet installations. On the South Shore , we frequently opt for internal routing to preserve the aesthetics of the facades and ensure better protection of the pipes.

Each installation is carried out by certified refrigeration technicians, with particular attention paid to fixing, duct insulation and vibration protection.

Commissioning and support

After installation, we perform the following:

• pressure tests,

• validation of airflow rates,

• comfort adjustments,

• a full explanation of how it works to the client.

This step is essential to ensure the longevity of the system and avoid service calls related to misuse.

Concrete examples of completed installations

In Longueuil , a customer complained about a heat pump that was unable to heat effectively even at -10°C. After the installation of the FORESTAIR E-20, the space remained comfortable all winter, without the need for systematic use of electric heating.

In Laval , in a duplex, two units replaced an old, energy-inefficient central heating system. The owner has noticed better heat distribution, greater energy independence for each unit, and simplified maintenance.

HVAC maintenance and long-term durability

Like any wall-mounted heat pump, the FORESTAIR E-20 requires regular HVAC maintenance :

• filter cleaning,

• annual inspection

• verification of seasonal yield.

At AirGreen, we offer tailored maintenance plans to preserve performance and extend the life of equipment, while reducing the risk of costly breakdowns.

Points to consider before making your choice

The FORESTAIR E-20 is not ENERGY STAR® certified and is not eligible for the LogisVert subsidy. For some customers, this is a secondary consideration compared to:

• stability in heating,

• mechanical reliability,

• controlled installation costs,

• ease of maintenance.

It is precisely in this type of scenario that this model becomes a particularly relevant option.

Why choose AirGreen for your wall-mounted heat pump

Doing business with AirGreen means benefiting from:

• recognized local expertise in HVAC installation ,

• of experienced and certified technicians,

• transparent pricing , communicated before the work begins,

• of a $5 million liability insurance policy ,

• of a structured and accessible after-sales service.

We operate daily in Montreal , Laval , Longueuil , on the North Shore and the South Shore , with an approach focused on real performance, sustainability and long-term satisfaction.

Take the next step with AirGreen

Are you considering installing a FORESTAIR E-20 18,000 BTU heat pump or would you like to compare this solution with other options suited to your building? Contact AirGreen today for a complete assessment, a detailed quote, and specific advice tailored to your situation.