FORESTAIR E-23 Heat Pump | 24,000 BTU | Installation in Montreal & Montérégie

A wall-mounted heat pump designed to meet the real demands of the Quebec climate

At AirGreen , our daily work consists of installing, adjusting, and maintaining HVAC systems in real-world, often demanding conditions. Between Montreal 's harsh winters, Laval 's rapid temperature fluctuations, Longueuil 's multi-unit buildings, and the more exposed residences of the North and South Shores , we know that a heat pump must be stable, predictable, and adapted to the site, not just perform well on paper.

The FORESTAIR E-23 – 24,000 BTU wall-mounted heat pump fits perfectly into this framework. It's a model designed to provide consistent comfort in both heating and cooling, with proven technology, simple operation, and the ability to withstand Quebec winters down to -25°C . It's ideal for homeowners seeking a reliable, durable, and consistent solution without relying on complex technologies or excessive adjustments.

Understanding the true positioning of the FORESTAIR E-23

The E-23 series occupies a well-defined place in the HVAC market. It does not target the so-called "ultra high-end" heat pump segment, but it far surpasses the entry-level models that we often refuse to install due to their instability in heating.

In practice, the FORESTAIR E-23 24,000 BTU represents an excellent compromise for:

• well-insulated single-family homes,

• large area condos,

• entire floors of plexes,

• certain light commercial premises.

We have notably installed this model in several residences in the Montérégie region, where clients were looking for a reliable system to replace aging electric heating, without completely redoing their infrastructure.

Winter heating: actual behavior below -25°C

Thermal stability and perceived comfort

One of the aspects we monitor most closely during our installations is the system's performance in prolonged cold weather. With the FORESTAIR E-23 , heating remains stable down to -25°C , covering most winter heating needs without systematically resorting to a backup system.

In several homes in Laval and Longueuil , we observed:

• a gradual increase in temperature,

• fewer sudden fluctuations,

• more even heat in the main rooms.

This stability not only improves comfort, but also reduces mechanical stress on the compressor, a key factor for the longevity of the system.

Defrost management in real-world conditions

Defrosting is often a weak point in heat pumps poorly suited to Quebec's climate. The FORESTAIR E-23 manages its defrost cycles relatively quietly, which limits noticeable heat loss inside. During our post-installation follow-ups on the South Shore , clients rarely report a drop in comfort during these cycles, which is an important indicator of good design.

Summer air conditioning: comfort during heat waves

With a cooling capacity of 24,000 BTU , this model effectively meets air conditioning needs during the increasingly hot summers in Montreal and on the North Shore . Its high airflow, approximately 1,706 CFM , allows for rapid and even distribution, even in open spaces or homes with few partitions.

Air diffusion and directional control

The indoor unit is equipped with:

• vertical shutters with automatic control,

• manual horizontal adjustments.

This combination allows for precise adjustment of the air direction according to the interior layout, which is particularly useful in condos where poor airflow direction can create uncomfortable areas.

Intelligent reading of energy efficiency data

The values ​​displayed for the FORESTAIR E-23 are high: SEER2 120.030 , HSPF2 18.515 , COP of 11.753 at -8°C . At AirGreen , we always emphasize a realistic interpretation of these figures. A heat pump is never more efficient than its installation.

When properly installed, this heat pump allows you to:

• a measurable reduction in electricity consumption,

• consistent heating efficiency

• better management of peak demand in winter.

In several projects in Boucherville , clients have noticed a significant decrease in the use of their electric baseboard heaters, especially during periods of moderate cold.

Noise level and integration into daily life

Indoor unit

With a noise level ranging from 36 to 48 dB(A) , the indoor unit remains quiet for a heat pump of this capacity. We regularly recommend it for:

• trade shows,

• home workspaces,

• some main rooms, depending on the customer's noise tolerance.

Outdoor unit

The outdoor noise level of approximately 59 dB(A) requires careful attention to location. In Montreal , where municipal regulations and proximity to neighbors are key factors, our installers systematically choose the optimal location to minimize any noise disturbance.

HVAC Installation: The Details That Make the Difference

Precise sizing

Even with a rated power of 24,000 BTU , an incorrect rating can lead to:

• cycles that are too frequent,

• overconsumption,

• premature wear of components.

Each AirGreen project begins with a detailed analysis: surface area, ceiling height, insulation, orientation, lifestyle habits. This approach is essential, especially in the typical duplexes and triplexes of Montreal .

Electrical requirements and compliance

The FORESTAIR E-23 operates on 220V , with a minimum amperage of 20A and a maximum protection of 60A . Our certified refrigeration technicians systematically check:

• the conformity of the electrical panel

• adequate circuit protection

• full compliance with Quebec electrical standards.

HVAC maintenance and system durability

Regular maintenance is essential to preserve the performance of the heat pump. For the FORESTAIR E-23, this includes:

• frequent cleaning of the filters

• a full annual inspection

• checking pressures and drainage.

We have observed that customers who adhere to these maintenance guidelines significantly extend the lifespan of their equipment and maintain consistent performance year after year.

Warranty and long-term considerations

The heat pump is covered by a 10-year warranty on the compressor and parts , but labor is not included by default. An extended warranty can be added, and we often recommend this option to homeowners who want complete control over their long-term costs.

Subsidies and the realities of the Quebec market

Currently, the FORESTAIR E-23 is not eligible for the LogisVert provincial subsidy . This transparency is essential. This model is primarily intended for clients who prioritize:

• a reasonable initial cost,

• a proven technology,

• a quick and efficient installation.

Why entrust your installation to AirGreen

Choosing AirGreen is not just buying a heat pump. It's benefiting from:

• with field expertise developed on hundreds of installations in Montreal , Laval , Longueuil , North Shore and South Shore ,

• transparent pricing , communicated before the work begins,

• of experienced and insured refrigeration technicians,

• of a structured and accessible after-sales service.

We know the strengths and limitations of each model we install, and we always adapt our recommendations to the reality of the building.

Conclusion

The FORESTAIR E-23 24,000 BTU heat pump is a reliable and consistent solution for homeowners seeking a stable heating and cooling system adapted to Quebec's climate and easy to maintain. When properly installed, it offers an excellent balance of comfort, efficiency, and investment.

For a personalized assessment , a clear quote , or advice tailored to your property in Montreal , Laval , Longueuil , the North Shore , or the South Shore , contact AirGreen directly. Our team is here to support you at every stage of your HVAC project.