FORESTAIR E-38 Heat Pump | 24,000 BTU | Installation in Laval & Montreal

In stock
SKU: FGH-24ES-E38-0
Provincial Subsidy (LogisVert): 0 $ (Updated: November 26, 2025)
Model Number (Interior): FGH-24ES-E38-I
Model Number (External): FGH-24ES-E38-0
AHRI: -
ENERGY STAR®: No
ENERGY STAR® (Cold Climate): No / No
# ENERGY STAR ID: -
Heating Capacity: -30 °C
Cooling Capacity: 24,000 BTU
Gas (Freon): R-410A
WiFi: Included

SEER2 (Seasonal Air Conditioning Efficiency)

1 19.0 30
Nominal Power: 24,000 BTU
Power at -8°C: BTU
Power at -15°C: BTU
Interior Dimensions (L x D x H): 43.34 x 9.81 x 12.88 in
Vertical flap control (Air direction): Auto
Horizontal flap control (Air direction): Manual
Sound Pressure Level (Indoor): 34 / 54 dB(A)

CFM (Airflow)

1 824
External Dimensions (L x W x H): 38.56 x 16.81 x 31.11 in
Piping: 1/4 - 5/8 po
Sound Pressure Level (Exterior): 59.0 dB(A)
Voltage: 220 V
MCA (Minimum Circuit Ampacity): 22 A
MOP (Maximum Overcurrent Protection): 35 A
Warranty (Compressor - Parts - Labor): 10-10-0 years
Additional Warranty: Possible

A wall-mounted heat pump designed for the climatic and real estate realities of Quebec

At AirGreen , our approach to HVAC installation is based on a simple principle: a system must perform in real-world conditions , not just on a spec sheet. The FORESTAIR E-38 24,000 BTU wall-mounted heat pump perfectly embodies this principle. We have installed it in numerous residential and semi-commercial projects in Montreal , Laval , Longueuil , and on the North and South Shores , and it consistently meets expectations when the need is clear: reliable heating in winter, efficient cooling in summer, stable operation, and easy maintenance.

This model is particularly appreciated by owners who want a robust solution, without unnecessary complexity, capable of ensuring constant comfort despite the marked temperature variations typical of the Quebec climate.

A 24,000 BTU capacity truly suited to large spaces

Understanding the actual purpose of a heat pump of this power

A 24,000 BTU wall-mounted heat pump is not a universal product. It is designed for very specific configurations:

  • Open areas with standard or slightly high ceilings

  • Single-family homes with natural air circulation

  • Main duplex or triplex residences

  • Light commercial spaces (offices, clinics, local shops)

During our HVAC installations in Laval and Montreal , we've found this format ideal when trying to avoid multiple wall units while maintaining a consistent level of comfort. A single, well-positioned unit can often do the work of two smaller ones, provided the analysis is done correctly.

What we systematically check before recommending this model

Before proposing the FORESTAIR E-38 , we analyze several concrete factors:

  • Actual area to be covered

  • Ceiling height

  • Building orientation

  • Insulation level

  • Presence of stairs or major partitions

This analysis helps to confirm whether a 24,000 BTU heat pump is really the right choice or if another configuration would be more appropriate.

Heating down to -30°C: an essential requirement in Quebec

A heat pump designed to work when it's really cold

One of the FORESTAIR E-38's key strengths is its heating capacity down to -30°C . This isn't just a marketing ploy; it's a crucial factor for winters in Montreal , Laval , and the more exposed areas of the North Shore .

In practice, this means that the heat pump continues to provide useful heat even during periods of intense cold, reducing the need for supplemental electric heating or another secondary system.

Feedback from the field experience on the North Shore

In several installations in homes located in open areas, where wind intensifies the feeling of cold, the FORESTAIR E-38 demonstrated remarkable stability. Customers particularly noted:

  • A more constant indoor temperature

  • Fewer abrupt variations during periods of extreme cold.

  • Predictable operation, without excessive cycling

These are elements that directly influence daily comfort and the perceived quality of the system.

Consistent and well-balanced technical characteristics

What this data actually means for the user

The FORESTAIR E-38 24,000 BTU heat pump offers features that meet the expectations of the Quebec residential market:

  • High airflow , promoting rapid and even diffusion

  • Controlled indoor noise level , compatible with living spaces

  • Robust outdoor unit , suitable for freeze and thaw cycles

  • 220V power supply , standard for this power category

These elements facilitate the integration of the system without major modifications to the electrical infrastructure or the building.

Dimensions and practical installation

The dimensions of the indoor and outdoor units allow for relatively flexible installation, whether on a central interior wall or in more constrained configurations. This gives us considerable leeway in projects where aesthetics and discretion are important to the client.

HVAC Installation: Why the Method Matters as Much as the Product

The most frequent error we observe

Most problems associated with wall-mounted heat pumps do not originate from the product itself, but from the installation:

  • Incorrect positioning of the indoor unit

  • Piping that is too long or poorly insulated

  • Inadequate drainage

  • Poor air circulation management

At AirGreen , we pay particular attention to these details, as they directly influence the actual performance of the FORESTAIR E-38 heat pump .

Case study: installation in Longueuil

In a semi-detached house in Longueuil , the client was hesitating between two smaller units or a single 24,000 BTU FORESTAIR E-38 . After analyzing the interior layout, we recommended a single unit, strategically positioned to take advantage of natural convection.

Result :

  • Uniform comfort on two levels

  • Stable energy consumption

  • No additional equipment is needed.

Several years after installation, the client confirms that the system still meets initial expectations.

Built-in WiFi: precise control and intelligent management

The presence of integrated WiFi allows for finer control of the system:

  • Remote temperature adjustment

  • Scheduling based on actual occupancy

  • Reduction of unnecessary operating periods

For several clients in Montreal and Laval , this feature has proven particularly useful in a context of teleworking or frequent travel.

Subsidies: transparency and market reality

Currently, the FORESTAIR E-38 heat pump is not eligible for the LogisVert provincial subsidy . We always clearly state this because an informed choice depends on complete information.

That said, for certain customer profiles, the lack of a subsidy is offset by:

  • A reasonable acquisition cost

  • Stable performance over the long term

  • Easy to maintain

In some cases, it proves to be more coherent than a subsidized but oversized or poorly adapted model for the building.

HVAC maintenance and durability

A simple but essential interview

Like any wall-mounted heat pump, the FORESTAIR E-38 requires regular maintenance:

  • Periodic cleaning of the filters

  • Drainage check

  • Annual inspection of the outdoor unit

The units we have maintained for several years in Laval and on the South Shore demonstrate excellent consistency when these steps are followed.

Guarantee and peace of mind

The standard warranty covers:

  • 10 years on the compressor

  • 10-year warranty on parts

  • 0 years on the workforce

At AirGreen , we offer additional warranty options, particularly relevant for customers who want comprehensive and predictable long-term protection.

Why entrust your project to AirGreen

Choosing AirGreen means benefiting from:

  • With genuine expertise in HVAC installation

  • An honest assessment tailored to your building

  • Qualified and experienced technicians

  • $5,000,000 liability insurance

  • Transparent pricing, no surprises

We know the realities of buildings in Montreal , Laval , Longueuil , the North Shore and the South Shore , which allows us to anticipate issues before they become problems.

Who is the FORESTAIR E-38 24,000 BTU really for?

This heat pump is particularly suitable if you:

  • Have a large space to air condition and heat

  • Look for a reliable heater down to -30°C

  • You want a simple and proven system

  • Prioritize long-term stability

It is not designed for very small dwellings or for projects focused exclusively on obtaining subsidies.

Take action with AirGreen

If you are considering installing a FORESTAIR E-38 24,000 BTU heat pump in Montreal, Laval, Longueuil, on the North Shore or the South Shore , our team is ready to assist you with a thorough analysis and recommendations tailored to your specific situation.

Contact AirGreen today for a clear quote , precise technical advice, and a professional HVAC installation.