DIRECT AIR HEAT XTREME PRO R-454B Wall-Mounted Heat Pump | 12000 BTU -35°C

In stock
SKU: DIRM4-12HXPRO28-1Z
Provincial Subsidy (LogisVert): 1176 $ (Updated: November 26, 2025)
Model Number (Interior): DIRM4-12HP-WM
Model Number (External): DIRM4-12HXPRO28-1Z
AHRI: 216571373
ENERGY STAR®: Yes
ENERGY STAR® (Cold Climate): Yes / Yes
# ENERGY STAR ID: 3891439
Heating Capacity: -35 °C
Cooling Capacity: 12,000 BTU
Gas (Freon): R-454B
WiFi: Included

SEER2 (Seasonal Air Conditioning Efficiency)

1 25.4 30

HSPF2 (Seasonal heating efficiency)

1 10.5 15

EER2 (Instantaneous efficiency in air conditioning)

1 13.4 20

COP at -8 °C (Heating energy efficiency)

1 1.8 3
Nominal Power: 12,000 BTU
Power at -8°C: 9800 BTU
Power at -15°C: 11500 BTU
Interior Dimensions (L x D x H): in
Vertical flap control (Air direction):
Horizontal flap control (Air direction):
Sound Pressure Level (Indoor): dB(A)
External Dimensions (L x W x H): in
Piping: po
Sound Pressure Level (Exterior): dB(A)
Voltage: 220 V
MCA (Minimum Circuit Ampacity): A
MOP (Maximum Overcurrent Protection): A
Warranty (Compressor - Parts - Labor): 10-10-0 years
Additional Warranty: Possible

A wall-mounted heat pump designed for Quebec's harsh winters

In the climatic context of Greater Montreal, a heat pump must offer consistent performance even during periods of extreme cold. The DIRECT AIR HEAT XTREME PRO R-454B 12000 BTU -35°C wall-mounted heat pump precisely meets this requirement. At AirGreen, we have integrated this model into several residential projects in Montreal, Laval, Longueuil, North Shore, and South Shore, with particularly reliable results in winter heating.

This model stands out for its ability to maintain high energy efficiency down to -35°C, a critical point for owners who want to reduce their reliance on costly auxiliary systems.


Stable performance even in extreme conditions

The reality on the ground is simple: many heat pumps quickly lose their efficiency below -20°C. This DIRECT AIR model stands out with concrete data:

  • Nominal power: 12,000 BTU
  • Power at -8°C: 9800 BTU
  • Power at -15°C: 11500 BTU
  • Guaranteed operation down to -35°C

During a recent installation in Boucherville (South Shore), a client had an old system that stopped heating effectively below -18°C. After replacement with this model, the house remained comfortable without needing auxiliary heating, even during a cold snap reaching -30°C.


Advanced energy efficiency and real savings

Energy efficiency is at the heart of this product:

  • SEER2: 25.43
  • HSPF2: 10.51
  • EER2: 13.42
  • COP at -8°C: 1.83

These performances allow for significant reductions in energy costs, particularly for properties still using traditional electric systems.

At AirGreen, we regularly analyze our clients' energy bills after installation. In several cases in Laval and on the North Shore, the observed savings exceed 30% on annual heating costs.


LogisVert Grant: an immediate financial advantage

This model is eligible for the Hydro-Québec LogisVert grant, with an amount of:

  • $1176 (updated November 2025)

We systematically assist our clients in validating AHRI (216571373) numbers and preparing the required documents. A common error observed in the industry is an incorrect indoor/outdoor unit combination, which can invalidate the grant. At AirGreen, this validation is integrated into our process.


Modern technology and optimized daily comfort

R-454B Refrigerant: a transition to the future

The switch to R-454B gas represents a significant evolution in the HVAC sector. This refrigerant offers:

  • Reduced environmental impact
  • Improved thermal efficiency
  • Compliance with future standards

In our recent installations in Montreal, we increasingly recommend this type of refrigerant, especially for clients wishing to invest in a sustainable solution.


Smart control and integrated WiFi connectivity

The system includes WiFi, allowing:

  • Remote control via app
  • Precise scheduling
  • Real-time adjustment based on conditions

A client in Longueuil optimized their usage by automatically programming a temperature reduction during absences, generating additional savings without compromising comfort.


Acoustic comfort and efficient air diffusion

Although specific sound data is not provided, field feedback is clear: this model offers silent operation, suitable for bedrooms and living areas.

Motorized vanes allow for homogeneous air distribution, preventing cold or overheated zones, a frequent problem with entry-level units.


Professional HVAC installation: a determining factor

An installation adapted to the realities of Quebec buildings

At AirGreen, each wall-mounted heat pump installation is customized according to:

  • Building configuration
  • Existing insulation
  • Room orientation
  • Electrical constraints (220V required)

During a project in Montreal (Rosemont), we had to adapt the positioning of the outdoor unit to avoid snow accumulation. A common mistake is to place the unit too low. We always recommend an elevation of a minimum of 10 to 12 inches.


Important technical details to consider

  • Voltage: 220V
  • Warranty: 10 years compressor / 10 years parts / 0 year labor
  • Extended warranty option available

We systematically offer labor warranty extensions to secure the long-term investment.


Common mistakes to avoid

Based on our field experience:

  • Choosing a heat pump without AHRI validation
  • Neglecting actual low-temperature capacity
  • Installing without air flow optimization
  • Underestimating the importance of sizing

A case in Laval clearly illustrates this point: a client had installed a 9000 BTU unit in a space requiring 12000 BTU. Result: insufficient performance and excessive consumption. Replacement with this DIRECT AIR model corrected the situation immediately.


Why choose AirGreen for your wall-mounted heat pump

Local expertise and certified installations

We operate daily in Montreal, Laval, Longueuil, North Shore, and South Shore, with:

  • Certified and experienced technicians
  • Liability insurance $5,000,000
  • Strict adherence to RBQ standards

Transparent and client-oriented approach

Each project includes:

  • A detailed quote before work
  • No hidden fees
  • Personalized advice according to your real needs

Concrete experience with DIRECT AIR products

We have installed several DIRECT AIR HEAT XTREME PRO units since their introduction. Our observations:

  • Consistent reliability
  • Very good heating performance
  • Optimal compatibility with grants

An ideal solution for Greater Montreal residences

This model is perfectly suited for:

  • Condos and single-family homes
  • Energy renovations
  • Replacements of old, inefficient systems

Its ability to operate down to -35°C makes it a particularly relevant option for the Quebec climate.


Conclusion and AirGreen recommendation

The DIRECT AIR HEAT XTREME PRO R-454B 12000 BTU wall-mounted heat pump represents a reliable, high-performance solution adapted to Quebec's real conditions. Its energy efficiency, compatibility with grants, and robustness in heating make it a strategic choice for any owner wishing to improve their comfort while reducing their costs.


Contact AirGreen today

To obtain a personalized quote, validate your eligibility for grants, or schedule an installation, contact our team. We support you every step of the way to ensure an optimal, durable, and perfectly adapted HVAC installation for your property.