DirectAir 18 SEER Wall-Mounted Heat Pump | R410a - 12,000 BTU

In stock
SKU: DIR-12HP17DKO-230
Provincial Subsidy (LogisVert): 0 $ (Updated: November 26, 2025)
Model Number (Interior): DIR-12HP17DKI-230
Model Number (External): DIR-12HP17DKO-230
AHRI: 203490395
ENERGY STAR®: No
ENERGY STAR® (Cold Climate): No / No
# ENERGY STAR ID: -
Heating Capacity: -20 °C
Cooling Capacity: 12,000 BTU
Gas (Freon): R-410A
WiFi: Optional

SEER2 (Seasonal Air Conditioning Efficiency)

1 16.0 30

HSPF2 (Seasonal heating efficiency)

1 8.0 15

EER2 (Instantaneous efficiency in air conditioning)

1 10.5 20
Nominal Power: 12,000 BTU
Power at -8°C: 7500 BTU
Power at -15°C: BTU
Interior Dimensions (L x D x H): 32.06 x 8.44 x 10.63 in
Vertical flap control (Air direction): Auto
Horizontal flap control (Air direction): Auto
Sound Pressure Level (Indoor): 26/40 dB(A)

CFM (Airflow)

1 412 700
External Dimensions (L x W x H): 28.16 x 9.44 x 19 in
Piping: 1/4 - 3/8 po
Sound Pressure Level (Exterior): 54.0 dB(A)
Voltage: 220 V
MCA (Minimum Circuit Ampacity): A
MOP (Maximum Overcurrent Protection): 25 A
Warranty (Compressor - Parts - Labor): 5-5-0 years
Additional Warranty: Possible

An Accessible and Efficient HVAC Solution for Homes in Montreal and Surrounding Areas

At AirGreen, we regularly install wall-mounted systems that meet a very specific need: offering a good balance between cost, performance, and simplicity. The DirectAir 12,000 BTU wall-mounted heat pump fits exactly into this category. It targets homeowners looking for a reliable solution to air condition and heat a medium-sized space, without investing in high-end systems.

In areas like Montreal, Laval, Longueuil, the North Shore, and the South Shore, this type of unit is particularly popular in condos, small apartments, and open-concept single-family homes.


Key Technical Specifications of the DirectAir 12,000 BTU

Performance Adapted to Residential Needs

This 12,000 BTU wall-mounted heat pump offers stable performance for spaces typically ranging from 400 to 700 sq. ft., depending on insulation and configuration.

Here are the important points to remember:

  • Cooling Capacity: 12,000 BTU
  • Heating Capacity down to -20°C
  • Power at -8°C: approximately 7,500 BTU
  • SEER: approximately 18 (according to manufacturer's brochure)
  • AHRI: 203490395
  • Refrigerant: R-410A
  • Voltage: 220V
  • Piping: 1/4 – 3/8

This level of performance is sufficient for typical use in Quebec, although this model is not designed to replace a primary system in prolonged extreme conditions.


Optimized Indoor Comfort

One of the concrete advantages we observe during our installations is the uniform comfort this unit offers thanks to:

  • Automatic directional louvers (horizontal and vertical)
  • 7-speed indoor fan
  • Silent mode (up to 26 dB)
  • Optimized airflow for good circulation

Unlike some entry-level models, the DirectAir allows for better air distribution, which prevents cold or hot spots in the room.


Smart and Practical Features

Even though this model remains accessible, it integrates several useful functions:

  • Remote control with backlit LCD display
  • Integrated thermostatic function
  • Auto-restart in case of power failure
  • Self-cleaning
  • 24-hour programmable timer
  • Washable and removable filter

These features, confirmed in the DirectAir brochure (page 2), are essential for simple use and reducing frequent maintenance needs.


HVAC Installation: What You Need to Know Before Choosing This Model

A Real AirGreen Case in Longueuil

We recently installed this unit in a 650 sq. ft. condo in Longueuil. The client was replacing an old, inefficient, and noisy wall-mounted air conditioner.

Initial situation:

  • Poor air distribution
  • Constant noise
  • High electricity consumption

AirGreen Solution:

  • Installation of a DirectAir 12,000 BTU
  • Strategic positioning to optimize circulation
  • Addition of an optimized drain to prevent humidity problems

Result:

  • Stable temperature throughout the space
  • Significant noise reduction
  • More predictable consumption

This type of installation demonstrates that even a non-high-end appliance can offer excellent performance when properly installed.


Common Mistakes to Avoid

In our experience with HVAC installation in Montreal and Laval, the following mistakes are common:

  • Choosing inadequate capacity (too low or too high)
  • Neglecting the location of the indoor unit
  • Installing without considering airflow
  • Ignoring electrical constraints (breaker, wiring)

At AirGreen, we often correct these errors during replacements.


Energy Efficiency and Real Limitations

What This Model Does Well

  • Good efficiency for summer air conditioning
  • Acceptable heating down to -20°C
  • Moderate consumption

What You Need to Understand

This heat pump:

  • Is not ENERGY STAR
  • Is not Cold Climate certified
  • Is not eligible for LogisVert subsidies

This means it is ideal as:

  • An economical solution
  • A secondary appliance
  • A system for a condo or rental apartment

But it is not recommended as a main system in a poorly insulated or very large house.


Sound Level and Dimensions

Another important point for customers is noise.

  • Indoor: 26 to 40 dB
  • Outdoor: approximately 54 dB

In several installations in Montreal, this level is considered very acceptable, especially in urban environments.

Compact Dimensions

  • Indoor unit: 32.06 x 8.44 x 10.63 in
  • Outdoor unit: 28.16 x 9.44 x 19 in

This allows for easy installation even in restricted spaces like condo balconies.


Warranty and Durability

According to available information:

  • Warranty: 5 years compressor
  • 5 years parts
  • 0 year labor (manufacturer standard)

Why Choose AirGreen for Your DirectAir Heat Pump

Real Field Expertise

We don't just sell products. We install hundreds of systems every year in:

  • Montreal
  • Laval
  • Longueuil
  • North Shore
  • South Shore

This allows us to recommend the right products based on real situations, not just on paper.


Optimized Installation

Each installation includes:

  • Positioning analysis
  • Electrical verification
  • RBQ compliant installation
  • Full commissioning
  • Explanation to the client

Transparency and Service

  • Clear pricing before work
  • No hidden fees
  • Experienced technicians
  • Post-installation support

Who is this heat pump really for?

This model is particularly suitable for:

  • Condo or apartment
  • Small well-insulated house
  • Replacement of an old wall-mounted air conditioner
  • Controlled budget

Less recommended for:

  • Large houses
  • Primary heating in very cold climates
  • Projects aiming for subsidies

Conclusion and AirGreen Recommendation

The DirectAir 18 SEER | 12,000 BTU wall-mounted heat pump is an effective solution for those looking for a simple, reliable, and economical installation in the greater Montreal area, including Laval, Longueuil, the North Shore, and the South Shore.

It offers a good level of comfort, practical features, and stable performance, provided it is used in the right context.


Contact AirGreen Today

To get a quick quote or to verify if this model is suitable for your property, contact our team. We will guide you accurately according to your space, budget, and objectives.