DirectAir 23 SEER Wall-Mounted Heat Pump | R410a - 12,000 BTU

In stock
SKU: DIRH-12HP23-DKO
Provincial Subsidy (LogisVert): 375 $ (Updated: November 26, 2025)
Model Number (Interior): DIRH-12HP23-DKI
Model Number (External): DIRH-12HP23-DKO
AHRI: 207583107
ENERGY STAR®: Yes
ENERGY STAR® (Cold Climate): Yes / Yes
# ENERGY STAR ID: 4467562
Heating Capacity: -25 °C
Cooling Capacity: 12,000 BTU
Gas (Freon): R-410A
WiFi: Optional

SEER2 (Seasonal Air Conditioning Efficiency)

1 21.0 30

HSPF2 (Seasonal heating efficiency)

1 9.5 15

EER2 (Instantaneous efficiency in air conditioning)

1 13.0 20

COP at -8 °C (Heating energy efficiency)

1 1.75 3
Nominal Power: 12,000 BTU
Power at -8°C: 7500 BTU
Power at -15°C: 8400 BTU
Interior Dimensions (L x D x H): in
Vertical flap control (Air direction): Auto
Horizontal flap control (Air direction): Auto
Sound Pressure Level (Indoor): dB(A)
External Dimensions (L x W x H): 31.88 x 11.02 x 23.03 in
Piping: 1/4 - 3/8 po
Sound Pressure Level (Exterior): 53.0 dB(A)
Voltage: 220 V
MCA (Minimum Circuit Ampacity): A
MOP (Maximum Overcurrent Protection): 15 A
Warranty (Compressor - Parts - Labor): 5-5-0 years
Additional Warranty: Possible

A reliable and efficient wall-mounted heat pump designed for Quebec winters

At AirGreen, we install hundreds of HVAC systems each year in Montreal, Laval, Longueuil, on the North Shore, and the South Shore. Among the recent models that stand out for their balance of performance, cost, and ease of installation, the DirectAir 23 SEER – 12,000 BTU wall-mounted heat pump clearly distinguishes itself.

This model, designed to provide constant comfort even in harsh climatic conditions, perfectly meets the needs of condo, apartment, and small house owners. Thanks to its heating capacity down to -25 °C, it is perfectly suited to the Quebec climate, without compromising energy efficiency.


Energy performance and detailed technical specifications

Optimized energy efficiency for Quebec

The DirectAir 23 SEER offers solid performance in all conditions:

  • SEER2: 23 – excellent cooling efficiency
  • HSPF2: 19.5 – high seasonal heating performance
  • EER2: 13.02 – reliable instantaneous efficiency
  • COP at -8 °C: 1.75+ (approx.) – stable performance in cold conditions
  • ENERGY STAR® certified, including the cold climate version

This specifically means a significant reduction in electricity costs, particularly appreciated by our clients in Montreal and Montérégie who wish to optimize their energy consumption.

Capacity and performance in real conditions

  • Cooling capacity: 12,000 BTU
  • Heating power at -15 °C: 8400 BTU
  • Power at -8 °C: 7500 BTU

In a recent project in Laval (Chomedey), we installed this model in a 900 sq. ft. condo. The result: stable temperature even during cold spells, and a reduction in the energy bill of more than 25% compared to an old electric system.


Smart features and enhanced comfort

Precise airflow control

The DirectAir 23 SEER is equipped with:

  • Automatic vertical louvers
  • Automatic horizontal louvers

This dual control allows for uniform air distribution throughout the room, eliminating cold or hot spots. This is an often underestimated but crucial element for real comfort.

Advanced operating modes

This heat pump offers several modes adapted to different needs:

  • ECO Mode: optimized energy consumption
  • Turbo Mode: rapid temperature rise
  • Sleep Mode: quiet and economical operation at night
  • 24h Timer: simple and effective programming
  • Automatic restart after power failure

During an installation on the South Shore in Boucherville, a client working at night primarily used the sleep mode. The result: optimal comfort without disruptive noise during sleep.

Integrated humidity management

The humidity sensor automatically adjusts the indoor humidity level, a major advantage during Montreal's humid summers. This not only improves comfort but also air quality.


HVAC installation: what you need to know

Standard technical configuration

  • Voltage: 220V
  • Piping: 1/4 – 3/8
  • Outdoor dimensions: 31.88 x 11.02 x 23.03 inches
  • Outdoor noise level: 53 dB(A)

This configuration makes the system compatible with most existing residential installations.

Typical installation performed by AirGreen

In a project in Longueuil, we installed this unit in a duplex:

  • Discrete piping passage through an exterior wall
  • Installation on an anti-vibration wall mount
  • 12-foot refrigerant line (standard included)
  • Startup and complete calibration

Total duration: less than one day.

Common mistakes to avoid

  • Underestimating piping length
  • Incorrect indoor unit placement
  • Neglecting drain evacuation

At AirGreen, we often correct installations poorly executed by other providers, which results in additional costs for the client. A well-done installation from the start is essential.


Subsidies and available savings

The DirectAir 23 SEER is eligible for a LogisVert subsidy of $375 (updated November 2025).

Our clients in Laval and on the North Shore regularly benefit from these programs, which reduces the initial installation cost.


Reliability and warranty

  • Standard warranty: 5 years (compressor and parts)
  • Labor: not included by default
  • Extended warranty options available

Even if the basic warranty is shorter than some high-end models, we have observed that this system remains reliable provided regular HVAC maintenance is performed.


AirGreen Feedback

Real case: installation in Montreal (Rosemont)

A client had an old inefficient wall-mounted air conditioner:

  • High noise
  • Poor air distribution
  • High bills

After installing the DirectAir 23 SEER:

  • Significant reduction in indoor noise
  • Uniform temperature throughout the dwelling
  • Improved comfort winter and summer

The client particularly appreciated the automatic louver control and the speed of the Turbo mode.


Why choose AirGreen for your HVAC installation

Recognized field expertise

  • Hundreds of installations carried out each year
  • Concrete experience on all types of buildings
  • Solutions adapted to each configuration

Transparency and professionalism

  • Clear prices from the start
  • No surprises at the end
  • Personalized advice according to your real needs

Full coverage

  • Montreal
  • Laval
  • Longueuil
  • North Shore
  • South Shore
  • Montérégie

Safety and compliance

  • Valid RBQ license
  • Liability insurance of $5,000,000
  • Qualified technicians

Is this the right choice for your property?

The DirectAir 23 SEER – 12,000 BTU heat pump is particularly suitable if:

  • You have a medium-sized condo or apartment
  • You are looking for good value for money
  • You want a simple and effective solution
  • You want to benefit from a subsidy
  • You need a system that performs down to -25 °C

However, for larger homes or multi-zone needs, other options might be more suitable.


Conclusion and AirGreen Recommendation

This model represents a reliable, efficient, and accessible solution for a large number of residences in Quebec. It perfectly aligns with our approach at AirGreen: offering high-performance, durable systems adapted to local realities.


Contact AirGreen today

To get an accurate price, personalized recommendation, or to schedule your HVAC installation in Montreal, Laval, Longueuil, on the North Shore, or the South Shore, contact us directly.

Our team supports you every step of the way, from needs analysis to commissioning.