DirectAir Heat Xtreme Pro Wall-Mounted Heat Pump (-35 °C) | R410a - 12,000 BTU

In stock
SKU: DIRM-12HXPRO28-1Z
Provincial Subsidy (LogisVert): 1200 $ (Updated: November 26, 2025)
Model Number (Interior): DIRM-12HP-WM
Model Number (External): DIRM-12HXPRO28-1Z
AHRI: 207743725
ENERGY STAR®: Yes
ENERGY STAR® (Cold Climate): Yes / Yes
# ENERGY STAR ID: 2473905
Heating Capacity: -35 °C
Cooling Capacity: 12,000 BTU
Gas (Freon): R-410A
WiFi: Included

SEER2 (Seasonal Air Conditioning Efficiency)

1 25.5 30

HSPF2 (Seasonal heating efficiency)

1 10.4 15

EER2 (Instantaneous efficiency in air conditioning)

1 14.0 20

COP at -8 °C (Heating energy efficiency)

1 1.8 3
Nominal Power: 12,000 BTU
Power at -8°C: 10000 BTU
Power at -15°C: 12000 BTU
Interior Dimensions (L x D x H): 31.30 × 8.86 × 11.61 in
Vertical flap control (Air direction): Auto
Horizontal flap control (Air direction): Auto
Sound Pressure Level (Indoor): dB(A)
External Dimensions (L x W x H): 31.69 × 12.99 × 21.81 in
Piping: 1/4 - 1/2 po
Sound Pressure Level (Exterior): 56.0 dB(A)
Voltage: 220 V
MCA (Minimum Circuit Ampacity): A
MOP (Maximum Overcurrent Protection): 15 A
Warranty (Compressor - Parts - Labor): 10-10-0 years
Additional Warranty: Possible

A Reliable and High-Performance HVAC Solution for Quebec's Extreme Winters

At AirGreen, we install dozens of high-performance wall-mounted heat pumps each year across Montreal, Laval, Longueuil, the North Shore, and the South Shore. Among the models that attract the most attention for harsh climates, the DirectAir Heat Xtreme Pro 12,000 BTU clearly stands out.

This model is designed to address a well-known reality in Quebec: winter temperatures that can drop well below -25 °C. With a heating capacity down to -35 °C, this heat pump offers a concrete solution for homeowners who want to reduce their reliance on traditional heating systems.


Real Performance in Quebec Conditions

Efficient Heating Down to -35 °C

Unlike many entry-level models that quickly lose efficiency below -15 °C, the Heat Xtreme Pro maintains stable performance even in the worst winter conditions.

  • Guaranteed heating operation down to -35 °C
  • Stable capacity even at low temperatures
  • Automatic defrosting to prevent performance loss

In our installations in Laval and on the North Shore, we have found that this model often allows for a 60% to 80% reduction in electric baseboard usage, depending on the building's insulation.

Efficient Air Conditioning in Summer

In addition to heating, this system offers efficient air conditioning up to 50 °C outside, making it perfectly suited for the humid summers of Montreal and Longueuil.

With a capacity of 12,000 BTU, it is ideal for:

  • Condos
  • Open-concept homes
  • Full bungalow floors
  • Residential workspaces

Essential Technical Data to Know

Here are the key specifications we always analyze at AirGreen before recommending this model:

  • Capacity: 12,000 BTU
  • SEER2: 25.5 (very good cooling efficiency)
  • HSPF2: up to 12 (heating efficiency)
  • Gas: R-410A
  • AHRI: 207743725
  • ENERGY STAR®: Yes (including Cold Climate)
  • WiFi: included
  • Voltage: 220V
  • Outdoor sound level: approximately 56 dB(A)

This data confirms that this model falls into a high-efficiency category, particularly interesting for customers looking to maximize their energy savings.


An Installation Designed for Durability

Dimensions and Configuration

  • Indoor unit: 31.30 × 8.86 × 11.61 in
  • Outdoor unit: 31.69 × 12.99 × 21.81 in
  • Piping: 1/4 – 1/2 in

This compact format facilitates installation in restricted spaces, particularly in Montreal condos or South Shore semi-detached homes.

Smart Motorized Louvers

A point often overlooked by customers:

  • Vertical louvers: Auto
  • Horizontal louvers: Auto

This means uniform air distribution, without cold or hot spots. On several projects in Boucherville and Repentigny, we have observed a noticeable improvement in comfort simply due to this automatic airflow management.


Advanced Features for Optimal Comfort

The Heat Xtreme Pro series includes several integrated technologies that make a real difference in daily life:

Smart Modes

  • Turbo mode for rapid heating
  • Eco mode to reduce consumption
  • Sleep mode for silent night operation

Sensors and Automation

  • Motion sensor
  • Humidity sensor
  • "Follow Me" function to adjust temperature based on your position

Simplified Maintenance

  • Self-cleaning
  • Integrated biofilter
  • Refrigerant leak detector

These features help reduce HVAC maintenance interventions while improving indoor air quality.


Real AirGreen Installation Case

Project in Longueuil – Single-Family Home

We recently installed this model in a 1,200 sq ft house in Longueuil.

Initial situation:

  • Main heating: electric baseboards
  • Problems: high costs, uneven heat

Solution:

  • Installation of a DirectAir 12,000 BTU heat pump
  • Strategic positioning in the open-concept area

Result:

  • Reduction of the Hydro-Québec bill by approximately 35%
  • Uniform comfort throughout the main area
  • Almost imperceptible indoor noise

Subsidies Available in Quebec

This model is eligible for a LogisVert subsidy of approximately $1200, which makes it an even more cost-effective choice.

At AirGreen, we systematically assist our customers with:

  • Eligibility validation
  • Documentation
  • Case follow-up

Common Mistakes to Avoid

1. Undersizing the Unit

A 12,000 BTU unit is perfect for a specific zone, but not for an entire poorly divided house.

2. Poor Indoor Unit Placement

A poorly positioned installation significantly reduces efficiency.

3. Ignoring Insulation

Even the best heat pump will not compensate for poor insulation.


Why Choose AirGreen for Your HVAC Installation

We don't just sell heat pumps. We ensure:

  • A complete thermal analysis
  • Installation compliant with RBQ standards
  • Certified refrigeration technicians
  • Insurance coverage of $5,000,000
  • Prompt after-sales service

Our teams operate throughout:

  • Montreal
  • Laval
  • Longueuil
  • North Shore
  • South Shore

Conclusion: A Strategic Choice for the Quebec Climate

The DirectAir Heat Xtreme Pro 12,000 BTU Wall-Mounted Heat Pump is a solid solution for homeowners who want:

  • Reliable heating down to -35 °C
  • Significant reduction in energy costs
  • Consistent comfort all year round
  • An installation adapted to local realities

At AirGreen, we recommend this model in cases where winter performance and a balanced budget must coexist.


Take Action with AirGreen

To obtain a precise quote, a technical evaluation, or to schedule an installation, contact our team today. We will guide you towards the HVAC solution best suited for your property.