FUJITSU ALTAIR 500 KPAS R-32 Wall-Mounted Heat Pump | 12,000 BTU | Montreal, Laval, Longueuil, South Shore & North Shore

• BROCHURE - ALTAIR 700: FRENCH
• BROCHURE - ALTAIR 500: FRENCH
• BROCHURE - ALTAIR 300: FRENCH

• BROCHURE - ALRAIR 700: ENGLISH
• BROCHURE - ALTAIR 500: ENGLISH
• BROCHURE - ALTAIR 300: ENGLISH

The FUJITSU ALTAIR 500 KPAS R-32, 12,000 BTU wall-mounted heat pump is ideal for homeowners who want a reliable, high-performance, and user-friendly system for a main living area: open concept, living room, bedroom floor, or condo. At AirGreen , we regularly install this model in Montreal, Laval, Longueuil, and on the North and South Shores because it perfectly meets our clients' needs.

• consistent comfort in all seasons ,

• better controlled electricity consumption ,

• silent operation ,

• and robust components designed to last.

This is not a "gadget" heat pump, but a device designed to operate day after day, year after year, in the sometimes extreme conditions of our Quebec winters and humid summers.

An HVAC solution adapted to the realities of Quebec homes and condos

Ideal power for a main zone

With a rated cooling capacity of 12,000 BTU and a heating capacity of up to approximately 14,000 BTU , the FUJITSU ALTAIR 500 is ideal for:

• an open-plan ground floor (living room, kitchen, dining room);

• a large living room or a floor of bedrooms in a single-family home;

• the main area of ​​a condo or apartment;

• a rental section (bachelor, 3 ½, 4 ½) where tenant comfort is an issue.

The unit easily covers a well-insulated area of ​​approximately 400 to 900 square feet, depending on the configuration, orientation of the house, and the quality of the building envelope. During our estimate visit, we always confirm the sizing to ensure the power output truly meets your needs.

A heat pump designed for winters down to -15°C

The FUJITSU ALTAIR 500 is designed to operate in heating mode down to -15°C , which covers the vast majority of the heating season in Greater Montreal. In practical terms, this means that:

• For a good part of autumn, winter and spring, the heat pump takes over from the electric baseboard heaters ;

• The baseboards or the existing central system are only used as a supplement during periods of extreme cold (e.g., -20 to -25 °C);

• You benefit from a more stable bill and a more consistent indoor climate.

For many homeowners, this setup is the best compromise: the ALTAIR 500 does the heavy lifting, and the existing system simply becomes a safety net for the few weeks of extreme cold.

Energy efficiency and long-term savings

Inverter technology: more comfort, less waste

The Altair 500 series operates with an inverter compressor . Instead of constantly starting and stopping at full power, the machine modulates :

• it starts off gently;

• It continuously adapts its speed to the actual demand;

• It maintains a stable temperature with slight corrections.

Result :

• fewer consumption peaks ;

• fewer perceived temperature variations ;

• less mechanical wear on the compressor and other components.

In practice, we see the difference very clearly: in a well-insulated house, an Inverter system like the ALTAIR 500 often reduces heating and cooling consumption by 20 to 30% , compared to electric baseboard heaters alone or an old non-Inverter wall-mounted air conditioner.

High seasonal yield

The seasonal efficiency ratings of the Altair 500 series are among the most impressive in its category:

• SEER2 (high seasonal cooling) : excellent performance for prolonged air conditioning periods, especially during the July-August heat waves in Montreal;

• HSPF2 (seasonal heating) : suitable for homes that use the heat pump as the main source of heating down to -15°C ;

• EER2 (instantaneous efficiency) : good balance between performance and consumption during heat peaks.

In practice, this translates into lower electricity bills , especially if you were starting from an inefficient system (old air conditioner, convectors, baseboard heaters everywhere, etc.). Many of our customers tell us, after a full first season, that they finally feel like they are paying for real comfort and not for wasted energy .

R-32 refrigerant: a more responsible and modern choice

A reduced climate impact

The FUJITSU ALTAIR 500 uses R-32 refrigerant , which has a significantly lower global warming potential (GWP) than older refrigerants like R-410A. In other words, in equivalent quantities, R-32 contributes much less to global warming .

For the owner, this means:

• a device aligned with the new environmental requirements ;

• a technology that will not be quickly superseded by new regulations;

• an installation that is easier to defend in an energy-efficient renovation project or for future resale.

Performance and stability

R-32 is also valued for its ability to provide:

• excellent heat exchange ,

• stable heating performance

• improved overall efficiency with an optimized refrigerant charge.

For a homeowner, all of this remains invisible on a daily basis, but is felt in the consistency of comfort and cost control .

Acoustic comfort and integration into your decor

Elegant, compact and very quiet indoor unit

The ALTAIR 500's indoor unit is compact (approximately 33 inches wide) and boasts a minimal noise level of around 19 dB(A) at low speed. That's extremely low.

• In a bedroom , you can leave the heat pump running all night without being disturbed;

• In a home office , video calls and focused work can be done in complete tranquility;

• In an open-plan living room , the ambient noise of daily life largely drowns out the sound of the device.

The clean, white design blends seamlessly into both modern interiors and more traditional renovations. We can also advise on the best installation height for:

• limit direct air currents;

• improve heat stratification in winter;

• optimize the distribution of fresh air in summer.

The vertical louvers are automatic : the machine directs the air upwards or downwards to better distribute the temperature. The horizontal louvers, which are manually adjustable, allow you to choose the left/right orientation to avoid blowing directly onto the sofa or bed.

Discreet outdoor unit for urban environments

The outdoor unit, compact and relatively lightweight, is easy to install:

• on a wall mount on the facade or side courtyard;

• on feet on the ground with concrete slabs and anti-vibration shock absorbers;

• in a confined space in the backyard or in a side passage.

With a noise level of approximately 48 dB(A) , it remains very acceptable for a residential environment. In the narrow streets and alleyways of Montreal and Laval, we always prioritize locations that:

• limits the spread of noise towards neighbors;

• allows good air circulation around the unit;

• facilitates maintenance (cleaning, inspection, snow removal).

Robust components for true longevity

ProCore™ coils and Hydro Fin heat exchanger

The Altair series benefits from high-performance copper coils, often referred to as advanced coil technology (high-strength copper, optimized geometry) and a finned heat exchanger treated to resist corrosion.

This type of design allows for:

• to limit oxidation caused by humidity, salt, pollution;

• to maintain good heat exchange capacity year after year;

• to extend the lifespan of the device , particularly in urban environments or near major roads.

In the field, we can clearly see the difference between a low-end device whose fins degrade quickly and a unit like the Altair: the exchange surface remains clean longer, and the efficiency does not drop sharply after a few winters.

Inverter compressor and advanced control electronics

The heart of the system remains the inverter compressor , controlled by precise electronics. This combination allows:

• a gradual start , without large peaks in intensity;

• fine modulation to adapt to load variations (sun, number of occupants, appliances in operation, etc.);

• improved longevity of internal components.

The device also has built-in protections (overcurrent, overheating, pressure anomalies, etc.) which help prevent major damage in the event of an abnormal situation (lack of maintenance, obstruction, etc.).

Connectivity, control and ordering options

Optional Wi-Fi for remote control

The FUJITSU ALTAIR 500 is Wi-Fi enabled via an optional module that connects to the indoor unit. Once the module is installed, you can:

• start or stop the heat pump remotely;

• adjust the temperature setting;

• switch from heating mode to air conditioning mode;

• schedule operating hours;

• view certain parameters via the dedicated application.

In practice, our customers use this feature to:

• prepare the house before arriving (heating or air conditioning in advance);

• maintain a minimum temperature in a secondary residence or a rented condo;

• Optimize operating hours to reduce consumption without sacrificing comfort.

Compatibility with advanced controls

For certain more specific applications (owners of small buildings, light commercial projects, offices in Montreal or Longueuil), the Altair series can be integrated into:

• wired wall thermostats ;

• centralized command systems;

• communication interfaces for technical management (depending on configuration).

The AirGreen team will advise you on the solution best suited to your building and your usage habits.

LogisVert subsidy and updated guarantees

LogisVert provincial grant: $435

The current product sheet indicates a LogisVert grant of $435 for this model (updated November 26, 2025 ). This represents a direct discount on the total project cost , provided that the residence and installation meet the criteria of the current program.

At AirGreen, we:

• Let's check the eligibility of your address (type of building, use, etc.);

• We help you gather the necessary documents (submission, invoice, proof of installation);

• We provide the technical information (model number, AHRI number, energy efficiency, etc.) necessary for the file.

Government programs can change. When submitting your proposal, we always indicate what is confirmed as of the date of your project and what may change.

12-12-0 Warranty and Extended Coverage Options

The basic warranty displayed for this model is:

• 12 years on the compressor ;

• 12 years on the parts ;

• 0 years on labor (this being provided by AirGreen according to the installation contract and the options chosen).

This extended parts warranty demonstrates the manufacturer's confidence in the reliability of its product. We also offer:

• extended warranty plans including labor;

• preventive maintenance agreements to maximize the lifespan of the device (cleaning, checks, adjustments).

During the estimate, we always clearly detail what is covered, when, and by whom (FUJITSU, AirGreen, or supplementary program).

Concrete examples of Altair 500 installations carried out by AirGreen

Condo in Montreal – Plateau-Mont-Royal

In an 850 sq ft condo in the Plateau-Mont-Royal neighbourhood, facing due south, the client suffered from significant overheating in the summer and uneven heating in the winter. We installed a FUJITSU ALTAIR 500 12,000 BTU in the open-concept living room/kitchen area:

• In summer, the temperature is now stable throughout the condo , even during heat waves;

• In winter, the heat pump provides comfortable heating down to -15°C , with baseboard heaters only being used as a supplement;

• The noise level is considered "virtually imperceptible" in low mode, which was a major criterion for this customer who works from home.

Single-family home in Laval – Open main area

In a 1980s house heated entirely by baseboard heaters, we sized the Altair 500 for the main living/dining/kitchen area. After one season:

• the family reported a significant decrease in their Hydro bill ;

• the main area is now warmer in winter and cooler in summer , without the previous temperature roller coaster;

• The owner particularly appreciates the dehumidification mode during humid periods, which significantly improves comfort.

Bungalow on the South Shore – Ductless Solution

In a bungalow without a central air conditioning system, the owner wanted to avoid extensive ductwork. The ALTAIR 500 was wall-mounted in the living room, with the outdoor unit on the side of the house.

• no ducts to install, no major work on the ceilings;

• an immediate improvement in comfort in the main living room;

• a discreet device, which does not clutter the interior aesthetics.

These examples are typical of situations where we recommend the Altair 500: a key area of ​​the home to be made comfortable and energy-efficient, without renovating the entire air distribution system.

The AirGreen approach: expertise, transparency and comprehensive service

Installing a FUJITSU ALTAIR 500 KPAS R-32, 12,000 BTU wall-mounted heat pump is more than just delivering a unit. At AirGreen, we support the project from start to finish.

On-site analysis and personalized advice

We begin with a free estimate visit in Greater Montreal:

• taking measurements and assessing the volume to be packaged ;

• checking insulation , windows, orientation;

• analysis of available electrical capacity ;

• discussion about your habits (desired temperatures, priority areas, presence of animals, teleworking, etc.).

Based on this, we confirm whether the FUJITSU ALTAIR 500 is indeed the best choice, or whether another model (more powerful, multi-zone, etc.) would be more suitable.

Clear quote, no hidden fees

Our submissions detail:

• the equipment (indoor unit, outdoor unit, brackets, refrigerant lines, wiring, duct covers, Wi-Fi options, drain pump if needed, etc.);

• the installation workforce;

• the necessary electrical work;

• additional warranty options ;

• an estimate of possible subsidies .

No surprises: the agreed price is the price charged , unless you request a change.

Professional installation by certified refrigeration technicians

Our installation teams:

• comply with RBQ standards and good refrigeration practices ;

• they perform the brazing of the lines under nitrogen to limit the formation of scale;

• perform a deep vacuum test , followed by rigorous leak tests;

• ensure adequate clearance around the outdoor unit for airflow and snow removal.

The result: a heat pump installed according to best practices, ready to operate optimally.

Commissioning, explanations and after-sales service

Once the installation is complete, we:

• let's proceed with the complete commissioning of the device;

• Let's explain in detail the operating modes (heating, air conditioning, dehumidification, fan mode, silent mode);

• let's show how to clean the filters and how often;

• Let's configure the Wi-Fi application , when the option is selected.

We remain available for after-sales service , maintenance, and any necessary adjustments. Our goal is simple: to ensure that the heat pump contributes to your daily comfort without becoming a source of worry.

Conclusion: a solid choice for controlled everyday comfort

The FUJITSU ALTAIR 500 KPAS R-32, 12,000 BTU wall-mounted heat pump is a perfect solution for homeowners in Montreal, Laval, Longueuil, the North Shore and the South Shore who are looking for:

• stable comfort in heating and air conditioning,

• a real reduction in electricity consumption ,

• silent operation ,

• a modern R-32 technology

• a long warranty on the compressor and parts (12 years),

• and the possibility of benefiting from a LogisVert grant of $435 (subject to eligibility).

With AirGreen's professional installation and our end-to-end support, you not only get a quality product, but also a turnkey HVAC project that tangibly improves your quality of life.

Take action with AirGreen

To find out if the FUJITSU ALTAIR 500 KPAS R-32, 12,000 BTU is the right choice for your house, condo, or multi-unit building, and to get a 100% free on-site estimate , contact us:

• by phone at 514-316-2973 ;

• by email to sales@airgreen.ca .

At AirGreen , we operate throughout Montreal, Laval, Longueuil, on the North Shore and the South Shore to offer tailored, sustainable and transparent heating, ventilation and air conditioning (HVAC) solutions.