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Installation of a GREE All Match Slim Duct R32 Ducted Heat Pump in Montréal-Nord

AirGreen installs a GREE All Match Slim Duct R32 ducted heat pump in Montréal-Nord: ceiling integration, discreet ducts, easy maintenance, and optimized HVAC comfort.

By AirGreen Climatisation & Chauffage Admin14 min read
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Installation of a GREE All Match Slim Duct R32 Ducted Heat Pump in Montréal-Nord
Installation of a GREE All Match Slim Duct R32 Ducted Heat Pump in Montréal-Nord
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The article, chapter by chapter

A ceiling integration that transforms a limited technical space into a discreet and efficient HVAC solution

In Montréal-Nord, our AirGreen team completed a HVAC installation of the ducted type, with an indoor unit GREE All Match Slim Duct R32 integrated into an open ceiling space. This type of system, also called ducted ducts, Slim Duct, or ductable, meets a very specific need: to offer the comfort of a modern heat pump while keeping the equipment almost entirely hidden once the work is completed.

The photo of the site clearly shows the technical reality of this project: a GREE indoor unit installed in a ceiling opening, with exposed wooden structure, visible refrigerant connections, wiring on standby, insulated flexible ducts, and mechanical access to be planned for future maintenance. This is not a standard installation where the unit is simply mounted on the wall. Here, every clearance, every connection, and every orientation must be carefully planned to fit into a limited space without compromising service, drainage, airflow, or acoustic comfort.

In many residences in Montreal, especially in denser areas like Montréal-Nord, customers are looking for an efficient but discreet heating and air conditioning solution. Walls are sometimes already occupied by windows, moldings, furniture, cabinets, or architectural elements. The ducted system then becomes a very interesting solution because it allows air to be delivered through discreet grilles rather than installing a visible wall unit in each room.

Why choose a GREE ducted system in a residence in Montréal-Nord?

The choice of a GREE ducted system is explained by the combination of three priorities: comfort, integration, and technical control. The GREE range offered by AirGreen includes FM Ducted systems in low or high static pressure, as well as the GREE All Match Slim Duct R32 series, available in several capacities, including 9,000 BTU, 12,000 BTU, 18,000 BTU, 24,000 BTU, 30,000 BTU, and 36,000 BTU, depending on the project configuration and required sizing.

In this project, the installed unit had to fit into an already crowded ceiling space. The photo shows that the structure did not offer much free volume: beams, old construction elements, cables, ducts, and finishing limits all had to be considered. This type of context is common in renovations in Montréal, where one often has to work with existing buildings rather than with an open, new structure.

The advantage of the Slim Duct GREE is precisely its ability to adapt to projects where space is limited. Once the installation is complete and the opening is closed with appropriate service access, the client benefits from a solution more discreet than a traditional wall unit. Air is distributed through ducts, with outlets better integrated into the interior design.

The importance of mechanical access in a concealed installation

A ducted system is designed to be discreet, but it should never become inaccessible. This is an essential nuance. In this installation in Montréal-Nord, the unit was placed in a ceiling technical space, but our team took into account the future needs of HVAC maintenance: access to the filter, fittings, electrical box, drain, refrigerant connections, and diagnostic elements.

A poorly planned installation can become very costly to maintain. If the unit is enclosed without sufficient access panels or if important components are placed against a structure that is hard to reach, even minor future interventions may require opening a ceiling or a wall. At AirGreen, we plan the installation to avoid this type of problem.

In this case, the opening visible in the photo allowed proper work during the installation phase. The finish then had to be designed to maintain clean, stable, and sufficiently wide access. This detail is particularly important for ducted systems, as aesthetics should not come at the expense of maintenance.

Refrigerant connections and R32 refrigerant: precision and compliance

The GREE All Match Slim Duct R32 systems use, depending on the models concerned, the refrigerant R32, a technology associated with new generations of heat pumps. Installing refrigerant lines requires rigorous execution: compatible lengths, adequate insulation, protection of connections, adherence to brazing or connection procedures according to specifications, leak testing, vacuum pulling, and controlled commissioning.

In the photo, you can see the connections on the indoor unit side as well as the lines routed outside. These elements must be carefully protected and organized, especially when they pass through a ceiling cavity. Poor line management can create mechanical stress, vibrations, condensation, or access difficulties.

Our role is to install the heat pump in compliance with industry standards, manufacturer requirements, and building realities. For the client, this rigor results in a more reliable, stable, and easier-to-maintain system over the years.

Air distribution: the true heart of a ducted system

In a ducted system installation, the unit represents only part of the result. The final comfort strongly depends on air distribution. The ducts must be sized and positioned to limit pressure losses, reduce noise, and ensure consistent distribution between rooms.

A ducted system can supply one or more zones depending on the configuration. The network can be simple, with short ducts, or more complex, with multiple branches. In all cases, the following must be considered:

  • the required air flow;
  • the available static pressure;
  • the length of the ducts;
  • the number of bends;
  • the insulation of the ducts;
  • the positioning of the grilles;
  • the air return;
  • the air velocity at the outlets;
  • the acceptable noise level in the rooms.

In Montréal-Nord, this installation required particular attention to the available space in the ceiling. The ducts had to be routed without creating excessive pressure or unnecessary friction. In a restricted cavity, every change of direction matters.

Low static pressure or high static pressure: a choice not to improvise

GREE ducted systems can be offered in low or high static pressure depending on the series and project needs. This choice is not a simple technical detail. It determines the unit’s ability to push air through the duct network.

A short configuration, with few ducts and few grilles, can operate efficiently with low static pressure. On the other hand, a longer network, with several branches or more significant restrictions, may require a high static pressure unit. A poor selection can cause several problems: low airflow at the grilles, air noise, reduced performance, discomfort in certain rooms, or less efficient operation.

At AirGreen, we select the system according to the building’s reality. The BTU capacity is important, but it is not enough. It is also necessary to verify if the unit can operate properly with the planned network. This approach helps avoid installations that seem adequate on paper but disappoint once in service.

The technical challenges of a ducted installation in an existing ceiling

This project in Montréal-Nord clearly illustrates the challenges encountered during a renovation or integration in an existing building. The space is never perfectly free. Openings must be limited. Components must pass between structural elements. Ducts must be discreet but functional. And above all, the final finish must remain clean.

Working in a ceiling cavity without compromising the structure

The first constraint was integrating the unit into a ceiling cavity. The technicians had to position the machine securely, with adequate support, while respecting the beams, the existing opening, and the necessary clearances. The wooden structure visible in the photo shows that the team had to work in an environment where every inch counted.

This type of work requires precise coordination. A poorly positioned unit can complicate refrigerant connections, drainage, or access to the electrical box. It can also make duct routing more difficult. Our team therefore worked considering the entire system, not just the location of the unit.

Drainage: a critical detail for reliability

In air conditioning, the indoor unit produces condensation. This water must be properly drained. In a ducted system installed in the ceiling, drainage becomes a critical point. A sufficient slope must be planned when possible, or an adapted solution integrated when gravity is not enough. Poor drainage can cause overflows, odors, safety shutdowns, or ceiling damage.

In this project, the drain positioning had to be planned from the start. Since the unit is installed in a cavity, it was important to preserve access to drainage components for inspection and maintenance. At AirGreen, we pay great attention to this point because many service problems with air conditioning systems come from a poorly designed, poorly cleaned, or hard-to-access drain.

Acoustic comfort in a concealed installation

Customers who choose a ducted system often expect a discreet solution. This discretion must be visual but also acoustic. In a ceiling, vibrations can transmit to the structure if the unit is poorly mounted or if the ducts are too rigid. Air velocity can also become audible if the grilles or ducts are improperly sized.

To limit these risks, our technicians work on several aspects:

  • stable mounting of the unit;
  • appropriate clearances around the unit;
  • clean and well-aligned connections;
  • insulated ducts when required;
  • limiting sharp bends;
  • proper selection of grilles;
  • airflow balancing;
  • access provided for adjustments.

The desired result is a system that goes unnoticed in daily use while maintaining a stable temperature.

Common mistakes to avoid with ducted systems

Owners considering a GREE ducted heat pump should pay attention to several common mistakes.

The first is to choose a BTU capacity without a complete analysis. The area alone is not enough. You must consider insulation, windows, solar orientation, ceiling height, number of occupants, and room layout.

The second mistake is neglecting the air return. A ducted unit must receive enough air to operate properly. A poorly positioned return can reduce performance and increase noise.

The third mistake is enclosing the machine without access. A clean installation must also be maintainable. The filter, drain, and fittings must remain accessible.

The fourth mistake is choosing a contractor based solely on price. Two installations with the same brand can yield very different results depending on the quality of sizing, ducts, fittings, and commissioning.

The fifth mistake is underestimating the importance of balancing. When multiple air outlets are installed, it is necessary to ensure that each room receives the correct airflow. Without balancing, comfort can be uneven.

Energy efficiency, ENERGY STAR, and potential subsidies

The ducted GREE systems offered by AirGreen include several models, some of which can be associated with ENERGY STAR certifications and potential eligibility for subsidy programs, depending on the exact combination of units, installed capacity, and criteria in effect at the time of the project. We always verify this information during the submission to guide the client toward a solution suited to their budget and goals.

For owners in Montreal, Laval, Longueuil, the North Shore, and the South Shore, subsidies can play an important role in the decision. However, they should not replace the right technical choice. An eligible machine must also be properly sized, well installed, and suited to the building. The best result comes from balancing performance, comfort, net cost, and quality of execution.

AirGreen expertise tailored to Montreal buildings

Our experience in Greater Montreal often leads us to work in complex contexts: limited ceilings, old walls, condos, townhouses, multiplexes, renovated buildings, access constraints, and high expectations for finishing. This project in Montréal-Nord is a good example. The installation required both a technical understanding of the GREE system and the ability to work neatly in an existing space.

AirGreen regularly operates in Montréal, Laval, Longueuil, on the North Shore and the South Shore for projects involving heat pumps, wall air conditioners, central systems, ducted units, and HVAC maintenance. In the case of ducted systems, our advantage lies in the ability to consider the installation as a complete whole: machine, ducts, air return, drainage, acoustics, service access, and finishing.

The desired result: integrated comfort, without compromising maintenance

Once the work is completed, the client receives a discreet solution, adapted to their space and designed to improve comfort without overloading the walls with visible units. The indoor unit is hidden in the ceiling, the ducts distribute air to the designated areas, and mechanical access preserves maintenance capability.

It is this combination that makes ducted systems so appealing: they offer a neater architectural integration but require more rigorous execution. At AirGreen, we treat each installation of this type as an HVAC design project, not just a simple equipment installation.

Why entrust a GREE ducted installation to AirGreen?

Installing a GREE All Match Slim Duct R32 ducted heat pump requires specific expertise. You need to understand BTUs, but also static pressure, ducts, air return, condensation, noise, service access, and building constraints. A well-executed installation provides stable comfort, better visual integration, and a more reliable system.

AirGreen stands out for clear estimates, a transparent technical approach, experienced technicians, and special attention to details that are not always visible once the ceiling is closed. In this project in Montréal-Nord, our team demonstrated the importance of precise work in a confined space, with a well-integrated GREE unit and an installation designed to last.

Your numbers

The job tools

Two quick checks with real numbers: what heat costs, and what your current heaters add up to in BTU/h.

Size checkYour electric furnace, in BTU/h
–BTU/h of installed electric heat

    Conversion: 1 W = 3.412 BTU/h. An indication, not a load calculation: baseboards and furnaces are often stronger than the real need, and they can stay as backup. AirGreen confirms the capacity on site.

    The steps

    How the job unfolds

    The main steps of this kind of job at AirGreen. Every house has its quirks: the estimate brings them out.

    Step 1 of 9The on-site estimate

    We look at the ducts, the current indoor module, the electrical panel and the planned spot for the outdoor unit.

    1. The on-site estimateWe look at the ducts, the current indoor module, the electrical panel and the planned spot for the outdoor unit.
    2. The quoteThe equipment combination, capacity and price, in writing. We check whether the combination qualifies for assistance programs.
    3. Getting readyAccess protected, old unit disconnected and removed when it is being replaced.
    4. The indoor moduleElectric furnace or air handler, with its coil, connected to the supply and return ducts.
    5. The outdoor unitOn a level base, raised above the snow, with free space all around.
    6. The refrigerant linesInsulated, they enter through a sealed opening and run to the indoor coil.
    7. Electrical and thermostatDedicated circuits, accessible disconnect, a thermostat that works with the heat pump and the backup heat.
    8. Tests and start-upLeak test, vacuum, start-up, airflow check and a test of both modes.
    9. The walkthroughFilter, thermostat, backup heat in extreme cold: what to know before winter.
    The tour

    What we check on a job like this one

    Each number is a point we check on site. Switch between summer and winter to watch air and heat move.

    Generic diagram: central heat pump, indoor module and ducts

    In summer, the outdoor unit rejects the house's heat outside.

    Generic illustration of this type of installation, not a survey of this job site. Tap a number.

    1. It captures or rejects heat outside. It sits on a level base, above the snow, with free space all around.

    2. The insulated refrigerant lines enter the house through a sealed opening and run to the indoor coil.

    3. A shut-off switch near the outdoor unit isolates it safely for service.

    4. Sitting on the indoor module, it moves heat between the house air and the refrigerant.

    5. Electric furnace or air handler: its fan pushes air through the ducts. The electric backup takes over in extreme cold.

    6. Supply ducts bring air to the rooms; returns bring it back to the unit. Their condition matters as much as the unit's.

    7. It protects the coil and the fan. A dirty filter cuts airflow, so it gets checked regularly.

    8. It runs the heat pump and the backup heat. It must be compatible with the installed system.

    At your place

    Is your home ready?

    Check what applies at your place. A "no" is not a refusal: it is what we sort out during the estimate.

    0 / 6 checked
    Maintenance

    Good habits, once the unit is in place

    Six simple habits that keep the unit going. Your list stays on this device.

    0 / 6 checked
    Through the seasons

    What to do, season by season

    Three habits per season for this unit. They take a few minutes and prevent many calls.

    • Check the indoor module's filter.
    • Clear winter debris from the outdoor unit.
    • Test cooling before the heat arrives.
    For your project

    The right pages, at the right time

    True or false

    Four statements: true or false?

    It all comes down to details you have just seen.

    1. A central heat pump uses the house's ducts.

    2. In extreme cold, electric backup heat can take over.

    3. The filter only gets changed when the unit breaks down.

    4. You can reuse the old unit's size without checking.

    Frequently asked questions

    What people ask us about this kind of work

    11 questions
    Can I keep my current ducts?
    Often, yes: the central heat pump connects to the existing ducts. We check their condition and size during the estimate.
    What happens in extreme cold?
    The indoor module (furnace or air handler) works with the central heat pump and takes over in extreme cold.
    Furnace, air handler, ducted: what is the difference?
    The furnace or air handler is the indoor module of the central system. A ducted system hides in the ceiling: all you see are small supply grilles.
    Are there grants?
    Depending on the equipment and your situation, assistance programs may apply. AirGreen checks the exact combination before quoting an amount. See the grants.
    Do I need a permit?
    Rules vary from city to city. See permits and by-laws, and we check for your address.
    How much can I save?
    Hydro-Québec says a heat pump can be up to three times more efficient than baseboards for heating in the colder months. The result depends on the house, the climate and how it is used.
    How is the LogisVert assistance calculated?
    For ENERGY STAR cold-climate certified heat pumps, Hydro-Québec lists assistance of $120 per 1,000 BTU/h of heating capacity at −8 °C. AirGreen checks the exact model before quoting an amount; only Hydro-Québec confirms the assistance granted. See the grants.
    Will my current thermostat work?
    Not always: the thermostat has to run the heat pump and the backup heat. We check compatibility during the estimate.
    Central or wall units: which one?
    If the house has ducts in good shape, a central system heats and cools every room at once. Without ducts, wall units or a multi-zone are often simpler. We compare on site.
    Does AirGreen hold the required licences?
    Yes. AirGreen holds RBQ licence 5645-9605-01, subclasses 15.8 Ventilation, 15.10 Refrigeration and 16 Electricity.
    Is the estimate free?
    Yes. The on-site estimate is free and the quote follows within 24 hours. Book my free estimate.

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    Text and photo: a real AirGreen Climatisation & Chauffage job. The diagrams are generic illustrations of the type of installation, not a survey of this job site. Sources of the added figures: airgreen.ca product pages (NEEP / AHRI performance), Hydro-Québec (Heat pumps page, LogisVert, read on 13 October 2026), Régie de l’énergie (rate D as of 1 April 2026).

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