Project

Installation of a Fujitsu AIRSTAGE Orion XLTH wall-mounted heat pump in Saint-Zotique

In Saint-Zotique, AirGreen installs a Fujitsu AIRSTAGE Orion XLTH wall-mounted heat pump designed for cold climates, featuring Inverter technology, R-32, and heating down to -26 °C.

By AirGreen Climatisation & Chauffage Admin14 min read
Installation of a Fujitsu AIRSTAGE Orion XLTH wall-mounted heat pump in Saint-Zotique
Installation of a Fujitsu AIRSTAGE Orion XLTH wall-mounted heat pump in Saint-Zotique
–chapters in this story
14 minreading time
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2026year published
The tour

Take a tour of the installation

Each number is a point we check on site. Switch between summer and winter to watch air and heat move.

Generic diagram: wall-mounted heat pump, indoor and outdoor units

In summer, the outdoor unit rejects the house's heat outside.

Generic illustration of this type of installation, not a survey of this job site. Tap a number.

  1. Mounted level on a wall plate, high enough for the air to reach the whole room, with enough space around it to slide the filters out easily.

  2. The refrigerant lines, the communication cable and the drain go through the wall in a single opening, sealed against water, cold air and insects.

  3. Two insulated copper pipes connect the two units. Outside, a line cover can protect them from sun, knocks and weather.

  4. A shut-off switch near the outdoor unit isolates it safely for service. It must stay accessible at all times.

  5. The compressor and the fan. In heating mode it captures heat from the outdoor air, even in winter, and moves it inside.

  6. On the ground or on the wall, it keeps the unit above accumulated snow. The unit stays clear and defrost water can drain away.

  7. The fan needs to blow freely. Storage, a fence or a wall too close, and efficiency drops while noise goes up.

The job

A wall-mounted installation designed to provide efficient heating even during Saint-Zotique’s truly cold weather

In Saint-Zotique, heating needs are not limited to a few cool nights in the fall. A heat pump intended to serve as a true four-season comfort solution must be able to continue operating when the outdoor temperature drops well below freezing. This is precisely the context in which we completed this HVAC installation of a Fujitsu AIRSTAGE Orion XLTH wall-mounted heat pump.

The photo of our installation shows a Fujitsu AIRSTAGE indoor unit installed very close to the ceiling, with sufficient clearance to allow air circulation and access to the unit. The project was still in the interior finishing stage: drywall joints and certain technical openings were visible around the installation area. This type of setting requires careful coordination, since we must plan the routing of the refrigerant lines, drain, and electrical connections without compromising the finishing work that will follow.

The result is intentionally understated: the unit fits high on the wall without taking up floor space and distributes air directly into the room.

The Fujitsu Orion XLTH is part of the single-zone AIRSTAGE lineup designed for cold climates. The manufacturer’s documentation indicates heating operation down to -26 °C, without a shutdown device at that temperature. The lineup also uses R-32 refrigerant, whose global warming potential is significantly lower than that of R-410A.

Why the Fujitsu Orion XLTH series is well suited to Saint-Zotique’s climate

For a residence in Saint-Zotique, winter performance must be evaluated much more carefully than the air-conditioning capacity alone shown on a quote.

The Orion XLTH series is designed to provide both:

  • heating in winter;
  • air conditioning in summer;
  • dehumidification during hot and humid periods;
  • power modulation through Inverter technology;
  • low-noise operation;
  • a remote control with built-in Wi-Fi, depending on the lineup configuration.

Inverter technology is particularly valuable in a residential installation. Rather than simply running at full power and then shutting off, the heat pump continuously adjusts its capacity to the needs of the room. This modulation helps maintain a more stable temperature while limiting abrupt operating fluctuations.

A lineup that should not be selected solely based on the number of BTUs printed on the box

One important point should be clarified: the exact capacity of the unit installed in this photo cannot be read from the image. We therefore do not want to artificially assign a particular capacity to this installation.

The documented Fujitsu Orion XLTH lineup includes several capacities, including systems rated at 9,000, 12,000, 14,500, 18,000, and 22,000 BTU/h in cooling, depending on the combination of indoor and outdoor units.

At AirGreen, we determine the appropriate capacity based on the building rather than applying an approximate rule based solely on floor area.

We take the following factors into account, among others:

  • the area that actually needs to be conditioned;
  • ceiling height;
  • insulation;
  • the number and size of windows;
  • sun exposure;
  • the layout of the rooms;
  • air infiltration;
  • the floor where the zone is located;
  • the role the heat pump will play in heating.

An oversized heat pump is not automatically better. It may reach the requested temperature too quickly and reduce the effectiveness of its operating cycles. Conversely, an undersized unit may run continuously without being able to maintain the desired comfort level during the most demanding periods.

Winter performance that goes well beyond the stated minimum temperature

Fujitsu documentation provides particularly relevant information for Quebec homeowners: the manufacturer indicates not only a heating range down to -26 °C, but also the heating capacity available at several very cold outdoor temperatures.

Depending on the selected capacity, certain models in the series can still provide a very significant proportion of their rated capacity at -15 °C, -21 °C, and -26 °C.

This information is much more useful than the general claim that a heat pump “operates at -26 °C.” Two units that can operate at the same minimum temperature may have very different heating capacities as the mercury drops.

That is why, in our projects in Saint-Zotique, Montreal, Laval, Longueuil, on the North Shore and the South Shore, we examine the system's actual winter performance when heating is a priority.

A compact wall-mounted unit that nevertheless requires precise installation

The unit visible in our installation is mounted high, which reflects the operating principle of a ductless wall-mounted heat pump. This position makes efficient use of the wall while promoting air distribution throughout the area.

In the photo, the ceiling is relatively close to the unit. This type of installation requires respecting the necessary clearances around the unit. It is not enough to place the heat pump as high as possible to make it discreet.

We must maintain the conditions required for:

  • air intake by the unit;
  • removing and cleaning the filters;
  • opening the unit during HVAC maintenance;
  • access to certain components;
  • proper airflow direction;
  • proper condensate drainage.

The goal is to create a clean installation at the time of delivery, while also ensuring accessibility several years later when a technician needs to perform maintenance or diagnostics.

Sound level: a detail that becomes very important once the unit is installed

A wall-mounted heat pump is often installed in a living room, family room, office, or sometimes a bedroom. The indoor unit's sound level then becomes a tangible comfort factor.

Fujitsu announces that the smallest units in this series can operate indoors at levels as low as 23 dB(A) in quiet mode. Levels naturally vary according to capacity and fan speed.

This quiet operation is complemented by several fan speeds: automatic, high, medium-high, medium, medium-low, low, and quiet.

In practice, this allows the system to avoid continuously blowing at maximum speed when the thermal load is low.

R-32: Fujitsu's refrigerant choice for this new generation

The Orion XLTH series presented in the documentation uses R-32. Fujitsu indicates a global warming potential of 675, compared with 2,088 for R-410A, corresponding to an approximately 68% reduction in GWP according to the manufacturer's data.

For the homeowner, the most visible difference is obviously not the appearance of the wall-mounted unit. Rather, it concerns the technological evolution of new HVAC equipment and the installation practices that must be adapted to the refrigerant used.

For us, this means that the equipment must be identified precisely before any work begins. Piping sizes, procedures, and charging data must never be assumed simply because an older Fujitsu heat pump was previously installed in the same location.

Piping sizes vary by capacity

This is a technical detail that can have significant consequences when replacing a heat pump.

In this range, Fujitsu specifies different refrigerant pipe sizes depending on capacity:

  • some configurations use a liquid line of 1/4 po and a gas line of 3/8 po;
  • Another configuration uses 1/4 in. liquid and 1/2 in. gas lines;
  • The higher-capacity models use 3/8 in. liquid and 5/8 in. gas lines.

This demonstrates why we verify the exact models of the indoor and outdoor units before deciding whether existing piping can be kept.

Reusing a line simply because it “appears to be the right size” is not an acceptable method.

The electrical circuit must also match the installed model

The series operates at 208 to 230 V, 60 Hz, single-phase. Depending on the model, the documentation specifies a 15 or 20 A circuit breaker.

Once again, generalizations must be avoided.

Two visually very similar Fujitsu Orion XLTH units may require different electrical specifications. Before installation, we therefore confirm the exact combination of models and the manufacturer's requirements.

This verification is particularly important when replacing equipment in an older home where the existing circuit was designed for a different generation of heat pump.

What this Saint-Zotique installation concretely demonstrates about the quality of an HVAC project

A beautiful installation begins behind the unit, not in front of it

When an installation is complete, the homeowner mainly sees the wall-mounted unit. Yet much of the crucial work is behind the wall or outside:

  • the refrigerant lines;
  • the line-set insulation;
  • the communication wiring;
  • the electrical supply;
  • the condensate drain;
  • the wall penetration;
  • the mounting of the indoor unit;
  • the positioning of the outdoor unit.

On this Saint-Zotique project, the presence of drywall work around the area allowed us to integrate the installation into the overall progress of the work. This type of coordination is highly advantageous when carried out before all surfaces are completely finished.

The unit's location directly affects comfort

A properly sized heat pump can still produce disappointing results if it is installed in the wrong location.

We generally try to avoid:

  • air blowing directly toward an area where occupants remain seated for long periods;
  • a unit enclosed in a nook;
  • an immediate obstacle in front of the airflow;
  • a position where the drain would become unnecessarily complex;
  • a location that would be impossible to maintain;
  • a wall where the piping would require an excessively long route.

In this installation, the unit is mounted high on a clear surface. Its lower flap has open space in front of it to direct air into the room.

The ProCore coil and features designed for durability

Fujitsu also offers this series with its ProCore coils, made of highly corrosion-resistant copper. The documentation also mentions, for the outdoor unit, a base pan heater intended for extremely cold-climate regions.

These factors are relevant in Quebec.

In winter, the outdoor heat pump must simultaneously manage cold, moisture, snow, frost, and defrost cycles. The outdoor positioning and clearance beneath the unit therefore remain just as important as the system's technical specifications.

A cold-climate heat pump does not eliminate the need for good outdoor planning

The mistake is sometimes to devote all the attention to the indoor unit because it is the one that remains visible in the home.

For a heat pump installation in Saint-Zotique, we also assess the outdoor environment:

  • likely snow accumulation;
  • height of the heat pump above the ground;
  • air circulation around the condenser;
  • drainage of water from defrost cycles;
  • accessibility for maintenance;
  • proximity to windows;
  • potential noise;
  • protection against physical damage.

A heat pump designed to operate at very low temperatures must be installed so that it can effectively breathe and drain its defrost water throughout the winter.

Built-in Wi-Fi and control options

The series documentation mentions built-in Wi-Fi connectivity for monitoring and control through the AIRSTAGE mobile app. It also presents several compatible control and interface options for certain configurations, including wired controllers and interfaces intended for more advanced management systems.

For a residence, Wi-Fi can be particularly convenient for adjusting the temperature remotely or checking system operation without having to be physically in front of the remote control.

High energy efficiency, but still dependent on the model selected

Energy performance varies significantly within the Orion XLTH family. The specification sheet lists SEER2 values of up to 33.1 BTU/hW for certain capacities, while the other configurations have their own efficiencies and heating capacities.

This is another reason to compare systems based on their exact model combination rather than comparing only two brands.

At AirGreen, when we prepare a proposal for a wall-mounted heat pump, we want the customer to know what they are buying: capacity, cold-weather performance, efficiency, electrical supply, piping, and installation constraints.

Rebate eligibility: verify the exact system before promising an amount

The Fujitsu specification sheet lists ENERGY STAR ratings, including cold-climate references for systems in the range.

However, actual eligibility for financial assistance must always be confirmed using the exact model, the indoor-outdoor combination, the program criteria applicable at the time of installation, and, when required, the corresponding official reference.

We avoid basing a decision solely on the commercial name “Orion XLTH.” Two capacities in the same lineup may have different technical data and model numbers.

What we recommend before replacing an old wall-mounted heat pump

For homeowners in Saint-Zotique and Greater Montreal considering a replacement, a few checks can prevent many of the problems encountered after installation.

Checking the complete model number of the old unit

The brand alone is not enough. The indoor and outdoor model numbers must be known.

Measuring the existing piping

The Orion XLTH lineup uses several pipe diameters depending on capacity. Compatibility must therefore be confirmed before deciding to reuse an existing refrigerant line set.

Checking the electrical circuit

An existing 15 A circuit is not automatically compatible with every capacity in the lineup.

Inspecting the drain route

An inadequate slope can cause drainage problems, overflows, or damage to the wall.

Choosing the capacity based on the building

The BTU capacity must match the actual load and layout of the residence.

AirGreen and Fujitsu heat pump installations in Greater Montreal

This Fujitsu AIRSTAGE Orion XLTH installation in Saint-Zotique reflects our approach to projects: we do not consider a heat pump simply an appliance to hang on the wall.

We look at the entire installation: the building structure, unit placement, piping, electrical supply, drainage, winter heating, airflow, and future access for maintenance.

We carry out heating, air conditioning, and HVAC installation projects in Montreal, Laval, Longueuil, the North Shore, and the South Shore, with the same attention to visible and hidden details.

For a heat pump such as the Fujitsu Orion XLTH, cold-climate features are particularly appealing, but they must be paired with proper sizing and an installation suited to the building. This combination of equipment selection and quality workmanship is what delivers the expected level of comfort during humid summers as well as periods of intense cold.

The steps

The big day, step by step

The main steps of this kind of job at AirGreen. Every house has its quirks: the estimate brings them out.

Step 1 of 9The on-site estimate

We look at the room, the outside wall, the line route and where the outdoor unit will go. That is where the capacity gets chosen.

  1. The on-site estimateWe look at the room, the outside wall, the line route and where the outdoor unit will go. That is where the capacity gets chosen.
  2. The quoteModel, capacity and price, in writing. We also check whether the model qualifies for assistance programs.
  3. Getting readyFloors and furniture protected, wall plate position marked level, wall opening located.
  4. The wall openingA single opening, with the slope the drain needs to flow outside.
  5. The outdoor unitSet on a stand raised above the snow, with the clearances the manufacturer requires.
  6. Lines, cable and drainConnected, insulated and protected. The opening is then sealed against water, cold air and insects.
  7. The electrical workA dedicated circuit and an accessible disconnect near the outdoor unit.
  8. Tests and start-upLeak test, vacuum, then start-up and a check of heating and cooling.
  9. The walkthroughRemote, modes, filters: we show you the essentials before we leave.
Your numbers

What would it look like at your place?

Two quick checks with real numbers: what heat costs, and what your current heaters add up to in BTU/h.

Size checkYour baseboards, in BTU/h
–BTU/h of installed electric heat

    Conversion: 1 W = 3.412 BTU/h. An indication, not a load calculation: baseboards and furnaces are often stronger than the real need, and they can stay as backup. AirGreen confirms the capacity on site.

    Mistakes avoided

    Four mistakes we do not make

    Flip each card to see what we do instead.

    Going further

    Your own project, step by step

    Through the seasons

    What to do, season by season

    Three habits per season for this unit. They take a few minutes and prevent many calls.

    • Clean the indoor unit's filters.
    • Clear leaves and debris left on the outdoor unit by winter.
    • Test cooling before the first hot days.
    At your place

    Is your home ready?

    Check what applies at your place. A "no" is not a refusal: it is what we sort out during the estimate.

    0 / 6 checked
    True or false

    Four statements: true or false?

    It all comes down to details you have just seen.

    1. In heating mode, the outdoor unit can produce water.

    2. You pick the capacity with a simple square-footage rule.

    3. A multi-zone connects several indoor heads to a single condenser.

    4. The disconnect can sit behind the patio furniture.

    Frequently asked questions

    What people ask us about this kind of work

    12 questions
    Does a wall-mounted heat pump heat in winter?
    Yes, it heats and cools. Its capacity drops in very cold weather; the operating range depends on the model and is listed on its spec sheet.
    Wall-mounted or multi-zone: how do I choose?
    One wall head and one condenser outside: the direct solution for a room or an open area. For two to five rooms, a multi-zone puts one head in each room on a single condenser.
    Where does the outdoor unit go?
    Where it stays above the snow, clear and accessible, away from walkways. We decide it with you during the estimate.
    Are there grants?
    Depending on the model and your situation, assistance programs may apply, including Hydro-Québec's LogisVert. AirGreen checks the model number before quoting an amount. See the grants.
    Do I need a permit?
    Rules vary from city to city: location, distances, noise. See permits and by-laws, and we check for your address.
    How cold can it heat?
    It depends on the model. According to Hydro-Québec, newer models work down to a temperature between −15 °C and −25 °C, and some cold-climate models are certified lower. The minimum temperature is on each unit's spec sheet.
    How much can I save?
    Hydro-Québec says a heat pump can be up to three times more efficient than baseboards for heating in the colder months. The result depends on the house, the climate and how it is used.
    How is the LogisVert assistance calculated?
    For ENERGY STAR cold-climate certified heat pumps, Hydro-Québec lists assistance of $120 per 1,000 BTU/h of heating capacity at −8 °C. AirGreen checks the exact model before quoting an amount; only Hydro-Québec confirms the assistance granted. See the grants.
    Is it noisy?
    The sound level depends on the model and is listed in decibels on each unit's spec sheet. Location matters too: when possible, we avoid putting the outdoor unit under a bedroom window.
    The outdoor unit is covered in ice: is that normal?
    Some frost is: the unit runs defrost cycles. Never hit the ice. If the unit stays iced up or stops heating, call us.
    Does AirGreen hold the required licences?
    Yes. AirGreen holds RBQ licence 5645-9605-01, subclasses 15.8 Ventilation, 15.10 Refrigeration and 16 Electricity.
    Is the estimate free?
    Yes. The on-site estimate is free and the quote follows within 24 hours. Book my free estimate.

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    Text and photo: a real AirGreen Climatisation & Chauffage job. The diagrams are generic illustrations of the type of installation, not a survey of this job site. Sources of the added figures: airgreen.ca product pages (NEEP / AHRI performance), Hydro-Québec (Heat pumps page, LogisVert, read on 13 October 2026), Régie de l’énergie (rate D as of 1 April 2026).

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