Project

Installation of a Hitachi airHome 600 wall-mounted heat pump in Sainte-Thérèse, in a narrow backyard with a balcony and metal staircase

In Sainte-Thérèse, AirGreen installs a Hitachi airHome 600 wall-mounted heat pump in a narrow backyard, with an elevated support, neatly organized lines, and preserved access for maintenance.

By AirGreen Climatisation & Chauffage Admin14 min read
Installation of a Hitachi airHome 600 wall-mounted heat pump in Sainte-Thérèse, in a narrow backyard with a balcony and metal staircase
Installation of a Hitachi airHome 600 wall-mounted heat pump in Sainte-Thérèse, in a narrow backyard with a balcony and metal staircase
Generic diagram: wall-mounted heat pump, indoor and outdoor units

In summer, the outdoor unit rejects the house's heat outside.

Generic illustration of this type of installation, not a survey of this job site. Tap a number.

  1. Mounted level on a wall plate, high enough for the air to reach the whole room, with enough space around it to slide the filters out easily.

  2. The refrigerant lines, the communication cable and the drain go through the wall in a single opening, sealed against water, cold air and insects.

  3. Two insulated copper pipes connect the two units. Outside, a line cover can protect them from sun, knocks and weather.

  4. A shut-off switch near the outdoor unit isolates it safely for service. It must stay accessible at all times.

  5. The compressor and the fan. In heating mode it captures heat from the outdoor air, even in winter, and moves it inside.

  6. On the ground or on the wall, it keeps the unit above accumulated snow. The unit stays clear and defrost water can drain away.

  7. The fan needs to blow freely. Storage, a fence or a wall too close, and efficiency drops while noise goes up.

An installation designed for an outdoor space where every centimeter counts

Installing a wall-mounted heat pump in Sainte-Thérèse involves more than simply mounting an indoor unit, placing an outdoor unit, and connecting two refrigeration lines. In the urban and semi-urban properties of the North Shore, available space may be limited by a balcony, a metal staircase, a guardrail, a fence, a wooden deck, or other equipment already in place.

This was precisely the context of this Hitachi airHome 600 wall-mounted heat pump installation carried out by our AirGreen team. The outdoor unit had to be integrated into a narrow backyard, near a wooden balcony and a decorative metal structure. The environment also included several physical obstacles that limited handling and positioning options.

In the project photo, it is clear that the unit could not simply be placed in the center of the terrace. We had to preserve circulation, avoid interfering with the use of the balcony, comply with the clearances required for the heat pump to operate, and maintain reasonable access for future HVAC maintenance.

Understanding the constraints before starting the work

For this type of configuration, we first conduct a complete assessment of the outdoor environment. Several factors must be analyzed before choosing the final location:

  • the width of the available passage;
  • the proximity of the guardrail and metal posts;
  • the presence of a fire escape or secondary access;
  • the strength of the support;
  • the clearance in front of the fan;
  • the ability to remove the service panels;
  • the routing of the refrigeration lines;
  • the drainage of condensation water;
  • the presence of other outdoor equipment;
  • the risk of snow or ice buildup.

The goal is not simply to fit the unit into the available space. We must also ensure that air can circulate properly around the condenser. An appliance placed too close to a wall, railing, or another piece of equipment may draw back in the air it has just expelled. This recirculation can reduce its capacity, lengthen operating cycles, and increase electricity consumption.

A raised and structured outdoor installation

The unit visible in the project was installed on a support that keeps it above the balcony’s lower level. This arrangement offers several advantages in a climate like that of Sainte-Thérèse:

  • it keeps the unit away from water that accumulates on the ground;
  • it reduces the risk of snow obstruction;
  • it facilitates drainage from defrost cycles;
  • it makes it easier to organize the lines and wiring;
  • it frees up part of the circulation area;
  • it simplifies access to certain components during maintenance.

However, the support must be rigid enough to limit vibrations. An improperly stabilized outdoor unit can transmit a humming noise to the balcony, wall, or nearby metal structure. This is especially noticeable at night, when ambient noise decreases.

We therefore pay particular attention to fastening, leveling, and the contact points between the unit, its support, and the building structure. The unit must also be level to ensure proper drainage during winter defrost cycles.

The challenge of working behind a decorative railing

The wrought-iron railing posed a significant handling constraint. Its decorative patterns reduced the available opening and made it more difficult to move tools and equipment.

Poor planning could have led to several problems:

  • damage to the railing;
  • scratches on the heat pump casing;
  • positioning too close to the structure;
  • refrigerant connections that are difficult to reach;
  • inability to remove a panel during a future repair.

Our job is to anticipate these difficulties before final fastening. The location must be practical on the day of installation, but also five or ten years later when a technician needs to check the pressures, inspect the electrical connections, or clean the outdoor coil.

Why the Hitachi airHome 600 was a good fit for this installation in Sainte-Thérèse

The Hitachi airHome 600 is a wall-mounted heat pump with Inverter technology, available in several nominal capacities ranging from 9,000 to 24,000 BTU/h. This range makes it possible to adapt the equipment’s output to the area, insulation, sun exposure, number of floors, and room layout.

The exact capacity should never be determined solely by the building’s area. An older home with several windows, limited insulation, and high ceilings may require a different heating load than a newer building of comparable size. At AirGreen, we therefore assess the building before recommending a unit.

A heat pump designed for the Quebec climate

According to the manufacturer's technical documentation, the airHome 600 series can operate in heating mode down to an outdoor temperature of -25 °C and in cooling mode between -18 °C and 46 °C. It uses R32 refrigerant, comes standard with a condensate pan heater, and offers heating capacity maintained down to -15 °C, depending on the model and operating conditions. The range is ENERGY STAR certified and offers seasonal efficiency ratings of up to TRÉS2 of 23 and CPSC2 region 5 of 9.2.

These characteristics are relevant in Sainte-Thérèse, where the heat pump must contend with:

  • periods of extreme cold;
  • rapid temperature changes;
  • windblown snow;
  • freeze-thaw cycles;
  • high humidity in summer;
  • major heat waves.

Inverter technology allows the compressor to modulate its operation instead of constantly starting at full capacity. As the indoor temperature approaches the setpoint, the unit gradually reduces its output. This modulation improves temperature stability and limits repeated starts.

Special attention to defrosting and water drainage

In winter, the outdoor coil of a heat pump can accumulate frost. The unit must then run a defrost cycle. During this cycle, the ice melts and can produce a significant amount of water.

In a narrow backyard like the one shown in this installation, water must not be directed toward a step, walkway, or frequently used surface. Poor drainage management can create a dangerous sheet of ice beneath the balcony.

The Hitachi airHome 600 is equipped with adaptive defrost technology and a heater in the condensate pan. These components help improve water drainage in cold weather. However, they do not replace a properly planned installation. Clearance beneath the unit and the support configuration remain essential.

Organized lines despite a complex route

The photo shows an environment where the lines must run close to the balcony structure without unnecessarily encroaching on the available space. The insulated copper lines, communication cable, and drainage must be grouped, protected, and properly secured.

Depending on the selected capacity, Hitachi airHome 600 models use different piping diameters. The 9,000 and 12,000 BTU/h models in particular use 1/4 in. liquid and 3/8 in. gas connections, while higher-capacity models may require 1/2 in. or 5/8 in. gas lines.

Using the prescribed diameter is essential. Installing an unsuitable line can affect oil return, system pressures, performance, and compressor durability.

Why vacuum quality is critical

Before startup, we must remove the air and moisture present in the refrigeration lines. This step is performed using a vacuum pump and suitable instruments.

Insufficient evacuation can leave moisture in the circuit. This moisture can react with the refrigerant and oil, contribute to acid formation, and damage certain internal components. The quality of an HVAC installation therefore cannot be assessed solely by the work’s exterior appearance.

The less visible steps are often the most important:

  1. preparing and flaring the lines;
  2. tightening the connections to the appropriate torque;
  3. leak testing;
  4. pulling a vacuum;
  5. checking vacuum stability;
  6. opening the service valves;
  7. startup and temperature validation;
  8. drainage and vibration inspection.

An appliance that helps improve indoor air quality

The Hitachi airHome 600 is not solely for heating and cooling. It also includes several features designed to keep the indoor heat exchanger cleaner.

FrostWash 3.0 technology operates in several stages. The coil is first heated to help loosen certain contaminants, then cooled until it produces a layer of ice that traps the particles. The ice then melts to flush out some of the accumulated dirt.

The unit also includes:

  • a stainless steel prefilter;
  • a PM2.5 activated carbon filter;
  • a mold protection function;
  • an internal drying cycle;
  • a DuraSpin function to help expel certain particles;
  • Wi-Fi control through the airCloud Go app.

These features do not replace periodic filter cleaning or heat pump maintenance, but they can help limit the premature buildup of contaminants.

Quiet operation suited to bedrooms and living spaces

Depending on the selected capacity and speed, airHome 600 series indoor units can operate at approximately 29 dB(A) in the quietest modes, with a stated value of 27 dB(A) for a specific 12,000 BTU/h model configuration.

The SleepSense function adjusts the temperature during the night to reduce uncomfortable fluctuations. The Smart Eco sensor can also detect when a room is unoccupied and change operation after a set period.

In a property where the indoor unit serves a bedroom, living room, or open-plan area, the choice of location directly affects perceived noise and air distribution. We avoid directing the airflow straight toward a bed, sofa, or worktable whenever possible.

The airCloud Go app and remote control

The Wi-Fi adapter is included with the airHome 600 series models featured in the manufacturer's documentation. The airCloud Go app allows you to:

  • adjust the temperature remotely;
  • create a weekly schedule;
  • monitor estimated energy use;
  • use certain geolocation features;
  • integrate the heat pump with Amazon Alexa or Google Home.

A reasonable schedule generally produces better results than frequent, extreme temperature changes. With an Inverter heat pump, it is often preferable to maintain a relatively stable setpoint so the compressor can modulate efficiently.

Mistakes to avoid in a narrow backyard

This installation in Sainte-Thérèse illustrates several mistakes homeowners should avoid when preparing a similar project.

Installing the unit too close to a railing

The fan must be able to expel air without significant obstruction. A closely spaced metal grille can disrupt airflow and make cleaning more difficult.

Blocking access to the service panels

A unit may seem well positioned on the day of installation but become extremely difficult to repair if a wall, railing, or other equipment blocks the panels.

Directing defrost water toward a walkway

Water can freeze quickly beneath an outdoor unit. The support and drainage area must be planned accordingly.

Placing the unit directly on an unstable deck

A wooden deck can transmit vibrations to the building. A suitable structure and properly prepared support points reduce this risk.

Stacking or placing several units close together without planning

When several outdoor units are located on the same balcony, their air discharge must not interfere with one another. Access to each unit must also be maintained.

Choosing the capacity based solely on the number of square feet

An oversized unit may run cycles that are too short, control humidity less effectively, and create temperature fluctuations. An undersized unit may run continuously without achieving the desired comfort during extreme temperatures.

An installation adapted to the realities of the North Shore

Properties in Sainte-Thérèse, Blainville, Boisbriand, Rosemère and other areas of the North Shore have very diverse layouts. We work on everything from single-family homes to duplexes, homes with exterior stairs and buildings with shared backyards.

The same rigorous approach also applies to our wall-mounted heat pump installations in Montreal, Laval, Longueuil and the South Shore. The model may be identical, but the installation must always be adapted to the building.

In this case, the main difficulty did not come from the unit itself. It arose from integrating the outdoor unit into a cluttered space without compromising circulation, ventilation, maintenance or the balcony's overall appearance.

A complete commissioning before leaving the site

Once the connections are complete, we check operation in heating and cooling modes, depending on the outdoor conditions. We also check:

  • the remote control's response;
  • communication between the units;
  • the indoor airflow;
  • the stability of the outdoor unit;
  • the absence of unusual noise;
  • the tightness of the connections;
  • the drain flow;
  • the configuration of the Wi-Fi functions;
  • how the available modes work.

We then explain to the customer how to clean the filters, choose a reasonable temperature, use the heating, air conditioning and dehumidification modes, and recognize the signs that warrant a service visit.

A high-performance heat pump requires an equally careful installation

The Hitachi airHome 600 offers an interesting combination of cold-weather heating, air conditioning, filtration, connectivity and self-cleaning technologies. However, these features only deliver their full performance when the installation meets the manufacturer's technical requirements and the building's actual constraints.

This project in Sainte-Thérèse demonstrates the importance of precise planning in complex outdoor spaces. Despite the balcony, metal staircase, decorative railing and other equipment, our team organized the installation to maintain a functional space and suitable technical access.

At AirGreen, we carry out HVAC installations in Montreal, Laval, Longueuil, the North Shore and the South Shore, taking the building as a whole into account: indoor comfort, outdoor airflow, noise, future maintenance, defrosting, equipment safety and durability.

The steps

How it goes, from the first call to the end

The main steps of this kind of job at AirGreen. Every house has its quirks: the estimate brings them out.

Step 1 of 9The on-site estimate

We look at the room, the outside wall, the line route and where the outdoor unit will go. That is where the capacity gets chosen.

  1. The on-site estimateWe look at the room, the outside wall, the line route and where the outdoor unit will go. That is where the capacity gets chosen.
  2. The quoteModel, capacity and price, in writing. We also check whether the model qualifies for assistance programs.
  3. Getting readyFloors and furniture protected, wall plate position marked level, wall opening located.
  4. The wall openingA single opening, with the slope the drain needs to flow outside.
  5. The outdoor unitSet on a stand raised above the snow, with the clearances the manufacturer requires.
  6. Lines, cable and drainConnected, insulated and protected. The opening is then sealed against water, cold air and insects.
  7. The electrical workA dedicated circuit and an accessible disconnect near the outdoor unit.
  8. Tests and start-upLeak test, vacuum, then start-up and a check of heating and cooling.
  9. The walkthroughRemote, modes, filters: we show you the essentials before we leave.
Your numbers

And at your place?

Two quick checks with real numbers: what heat costs, and what your current heaters add up to in BTU/h.

Size checkYour baseboards, in BTU/h
–BTU/h of installed electric heat

    Conversion: 1 W = 3.412 BTU/h. An indication, not a load calculation: baseboards and furnaces are often stronger than the real need, and they can stay as backup. AirGreen confirms the capacity on site.

    Through the seasons

    What to do, season by season

    Three habits per season for this unit. They take a few minutes and prevent many calls.

    • Clean the indoor unit's filters.
    • Clear leaves and debris left on the outdoor unit by winter.
    • Test cooling before the first hot days.
    And at your place?

    Which type of equipment for your project?

    Pick what looks like your need.

    Mistakes avoided

    Four mistakes we do not make

    Flip each card to see what we do instead.

    Frequently asked questions

    What people ask us about this kind of work

    12 questions
    Does a wall-mounted heat pump heat in winter?
    Yes, it heats and cools. Its capacity drops in very cold weather; the operating range depends on the model and is listed on its spec sheet.
    Wall-mounted or multi-zone: how do I choose?
    One wall head and one condenser outside: the direct solution for a room or an open area. For two to five rooms, a multi-zone puts one head in each room on a single condenser.
    Where does the outdoor unit go?
    Where it stays above the snow, clear and accessible, away from walkways. We decide it with you during the estimate.
    Are there grants?
    Depending on the model and your situation, assistance programs may apply, including Hydro-Québec's LogisVert. AirGreen checks the model number before quoting an amount. See the grants.
    Do I need a permit?
    Rules vary from city to city: location, distances, noise. See permits and by-laws, and we check for your address.
    How cold can it heat?
    It depends on the model. According to Hydro-Québec, newer models work down to a temperature between −15 °C and −25 °C, and some cold-climate models are certified lower. The minimum temperature is on each unit's spec sheet.
    How much can I save?
    Hydro-Québec says a heat pump can be up to three times more efficient than baseboards for heating in the colder months. The result depends on the house, the climate and how it is used.
    How is the LogisVert assistance calculated?
    For ENERGY STAR cold-climate certified heat pumps, Hydro-Québec lists assistance of $120 per 1,000 BTU/h of heating capacity at −8 °C. AirGreen checks the exact model before quoting an amount; only Hydro-Québec confirms the assistance granted. See the grants.
    Is it noisy?
    The sound level depends on the model and is listed in decibels on each unit's spec sheet. Location matters too: when possible, we avoid putting the outdoor unit under a bedroom window.
    The outdoor unit is covered in ice: is that normal?
    Some frost is: the unit runs defrost cycles. Never hit the ice. If the unit stays iced up or stops heating, call us.
    Does AirGreen hold the required licences?
    Yes. AirGreen holds RBQ licence 5645-9605-01, subclasses 15.8 Ventilation, 15.10 Refrigeration and 16 Electricity.
    Is the estimate free?
    Yes. The on-site estimate is free and the quote follows within 24 hours. Book my free estimate.
    Going further

    Useful pages for what comes next

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    Text and photo: a real AirGreen Climatisation & Chauffage job. The diagrams are generic illustrations of the type of installation, not a survey of this job site. Sources of the added figures: airgreen.ca product pages (NEEP / AHRI performance), Hydro-Québec (Heat pumps page, LogisVert, read on 13 October 2026), Régie de l’énergie (rate D as of 1 April 2026).

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