Project

Installation of a Zephyr (R-32 series) wall-mounted heat pump in Sainte-Dorothée (Laval)

AirGreen installs a Zephyr wall-mounted heat pump (R-32) in Sainte-Dorothée, Laval : precise sizing, clean installation, quality control (blowing ≈ 10.7 °C), HVAC maintenance and support for subsidies for Montreal, Laval, Longueuil, North Shore, South Shore .

By AirGreen Climatisation & Chauffage Admin7 min read
Installation of a Zephyr (R-32 series) wall-mounted heat pump in Sainte-Dorothée (Laval)
Installation of a Zephyr (R-32 series) wall-mounted heat pump in Sainte-Dorothée (Laval)
Generic diagram: wall-mounted heat pump, indoor and outdoor units

In summer, the outdoor unit rejects the house's heat outside.

Generic illustration of this type of installation, not a survey of this job site. Tap a number.

  1. Mounted level on a wall plate, high enough for the air to reach the whole room, with enough space around it to slide the filters out easily.

  2. The refrigerant lines, the communication cable and the drain go through the wall in a single opening, sealed against water, cold air and insects.

  3. Two insulated copper pipes connect the two units. Outside, a line cover can protect them from sun, knocks and weather.

  4. A shut-off switch near the outdoor unit isolates it safely for service. It must stay accessible at all times.

  5. The compressor and the fan. In heating mode it captures heat from the outdoor air, even in winter, and moves it inside.

  6. On the ground or on the wall, it keeps the unit above accumulated snow. The unit stays clear and defrost water can drain away.

  7. The fan needs to blow freely. Storage, a fence or a wall too close, and efficiency drops while noise goes up.

An exemplary performance by AirGreen in Laval

At AirGreen , we transform living spaces with rigorous and sustainable HVAC installations . This project in Sainte-Dorothée (Laval) perfectly illustrates our approach: precise sizing, clean execution and documented quality control, for a latest-generation Zephyr wall-mounted heat pump (R-32) offering immediate comfort in summer and mid-season, and significant savings throughout the year.

Client context and objectives

Our client was looking for a compact, quiet, and energy-efficient solution for an open-plan living area. The priorities we established together were:

  • Stable summer/winter comfort , without cold drafts.

  • High energy efficiency and low GWP refrigerant (R-32).

  • Discreet installation, easy HVAC maintenance , and a clear warranty.

  • Compatibility with grant programs applicable to high-performance wall-mounted heat pumps in Montreal, Laval, Longueuil, North Shore and South Shore (according to current criteria).

Why Zephyr (R-32 series) for this home?

The Zephyr R-32 wall-mounted range meets the essential criteria of an urban or suburban home in Greater Montreal:

  • High seasonal efficiencies (competitive SEER/HS/SCOP) to reduce electricity bills.

  • Extreme cold compatibility on recent capacities, to maintain performance when the mercury drops.

  • Quiet operation : very low interior noise level, ideal for bedrooms and living rooms.

  • R-32 : modern refrigerant, reduced charge and better coefficient of performance than R-410A.

Sizing and preparation

First of all, we validate the sizing in BTU/h using:

  • the surface area and volume of the room;

  • insulation (walls, roof, windows) and solar orientation;

  • the presence of heat-generating devices;

  • the occupants' temperature preferences.

This calculation avoids the two classic pitfalls: an oversized unit (short cycles, discomfort, premature wear) or an undersized unit (lack of power at peak heat/cold).

Refrigeration path and discreet integration

We favor a direct route between the interior unit and the exterior:

  • Single clean drilling (≈ 60 mm) with bulkhead and white cover matching the wall.

  • Insulated refrigeration lines (typically 1/4"–3/8" depending on capacity) and 14/4 communication installed according to the Code.

  • Condensate drainage by gravity when optimal; failing this, silent condensate pump with safety shut-off.

  • Careful sealing and vapor barrier to prevent any infiltration of air or moisture.

Power supply and compliance

Our teams coordinate or validate:

  • the dedicated circuit (often 208/230 V, 15–20 A depending on capacity) on the appropriate circuit breaker;

  • grounding and external protection (switch/lock) when required;

  • compliance with CSA standards and the Quebec Electrical Code .

Key steps in AirGreen installation

  1. Protection of surfaces and tracing of installation axes.

  2. Perfectly level wall bracket for reliable condensate drainage.

  3. Drilling and installation of the crossing kit , insertion of the lines and the drain.

  4. Connections brazed under nitrogen, leak test and deep vacuum (≤ 500 microns) with vacuum resistance.

  5. Opening the valves , launching and calibration (fan speed, oscillation, mode).

  6. Functional checks : suction/blowing temperatures, intensity, noise, remote control and Wi-Fi if applicable.

  7. Finishing : aligned hood, seals, documentation and usage instructions.

Quality control: figures that speak for themselves

At commissioning, we measure the blowing in air conditioning mode; here, a value of ≈ 10.7 °C at the outlet indicates efficient heat exchange and a healthy refrigeration circuit. We also record:

  • the ambient air/blowing differential ;

  • stability of intensity under load;

  • line temperature to confirm superheat/subcooling within manufacturer's tolerances.

Result for the occupant

  • Rapid cooling of the main area, without unpleasant draft effects thanks to the correctly oriented motorized shutter .

  • Thermal uniformity : the room reaches the setpoint without oscillations.

  • Silence : the unit is forgotten, even in the evening.

  • Aesthetics : discreet installation, aligned hood, no unnecessary protrusions.

Recommended HVAC Maintenance (and Why It's Crucial)

Annual maintenance protects performance and warranty:

  • Clean filters (1–3 months depending on dust/pets) to maintain airflow and efficiency.

  • Gentle washing of the internal exchanger and inspection of the drain to avoid overflows.

  • Checking the outdoor condenser (clean fins, clearances) and defrosting in cold season.

  • Electrical check (terminals, currents) and firmware update if the unit is connected.

Pitfalls to avoid (AirGreen feedback)

  • Undersize an open area: the machine will run at full speed without reaching the setpoint.

  • Neglecting to drain condensate : poor leveling causes leaks and odors.

  • Drill too far from the head: excessive lengths = pressure losses and compromised aesthetics.

  • Ignore environmental noise : Poor flow direction or poorly leveled support can induce vibrations.

Grants and Eligibility

High-efficiency R-32 wall-mounted heat pumps are generally eligible for various assistance programs when they meet recognized performance thresholds. We assist our clients in Montreal, Laval, Longueuil, the North Shore, and the South Shore to verify eligibility and prepare the file (detailed invoices, specifications, compliance photos).

Deadlines, guarantees and service

  • Quick appointment : technical visit, electrical validation and installation plan.

  • Installation generally takes one day for a standard wall head.

  • Manufacturer's warranty on parts and compressor, and AirGreen warranty on labor as per contract.

  • Local after-sales service : continuously trained technicians, parts and consumables available in Quebec.

Why choose AirGreen for your installation in Montreal and surrounding areas?

  • HVAC specialists in Greater Montreal (Montreal, Laval , Longueuil, North Shore and South Shore ).

  • Controlled methodology : load calculations, documented vacuum draw, test protocols.

  • Transparency : photo/measurement report upon commissioning, clear usage and maintenance advice.

  • Selection of proven brands : Zephyr, Gree, Fujitsu, Sharp, Midea, and other recent ranges in R-32 / R-454B .

Instructions for use for optimal comfort

  • Instructions : in summer, aim for 23–24°C, fan on Auto to let the machine manage the flow.

  • Flap orientation : slightly upwards to circulate the air without blowing directly on the occupants.

  • Dehumidification mode in humid weather for increased comfort without overcooling.

  • Open doors to adjacent areas when you want to extend the comfort.

What if you plan multiple zones?

We offer MultiZone solutions when multiple rooms need to be air-conditioned/heated independently. We validate:

  • aggregate power and line lengths ;

  • the location of the heads to avoid air recirculation;

  • electrical management (cable section, circuit breakers, communication boxes).


In summary
This Zephyr wall-mounted heat pump installation in Sainte-Dorothée (Laval) demonstrates the benefits of careful integration: immediate comfort, high efficiency thanks to R-32 , impeccable aesthetics and measured quality control (blowing measured at ≈ 10.7 °C in air conditioning). For a similar project in Montreal, Laval, Longueuil, on the North Shore or the South Shore , we take care of the study, installation and monitoring so that your system delivers its full performance, sustainably.


Areas served
Montreal (all boroughs), Laval (Sainte-Dorothée, Chomedey, Vimont, etc.), Longueuil , North Shore (Terrebonne, Boisbriand, Deux-Montagnes, Repentigny, etc.) and South Shore (Brossard, Boucherville, La Prairie, Saint-Lambert, etc.). Contact us to confirm availability and deadlines.

The steps

How it goes, from the first call to the end

The main steps of this kind of job at AirGreen. Every house has its quirks: the estimate brings them out.

Step 1 of 9The on-site estimate

We look at the room, the outside wall, the line route and where the outdoor unit will go. That is where the capacity gets chosen.

  1. The on-site estimateWe look at the room, the outside wall, the line route and where the outdoor unit will go. That is where the capacity gets chosen.
  2. The quoteModel, capacity and price, in writing. We also check whether the model qualifies for assistance programs.
  3. Getting readyFloors and furniture protected, wall plate position marked level, wall opening located.
  4. The wall openingA single opening, with the slope the drain needs to flow outside.
  5. The outdoor unitSet on a stand raised above the snow, with the clearances the manufacturer requires.
  6. Lines, cable and drainConnected, insulated and protected. The opening is then sealed against water, cold air and insects.
  7. The electrical workA dedicated circuit and an accessible disconnect near the outdoor unit.
  8. Tests and start-upLeak test, vacuum, then start-up and a check of heating and cooling.
  9. The walkthroughRemote, modes, filters: we show you the essentials before we leave.
Your numbers

And at your place?

Two quick checks with real numbers: what heat costs, and what your current heaters add up to in BTU/h.

Size checkYour baseboards, in BTU/h
–BTU/h of installed electric heat

    Conversion: 1 W = 3.412 BTU/h. An indication, not a load calculation: baseboards and furnaces are often stronger than the real need, and they can stay as backup. AirGreen confirms the capacity on site.

    Through the seasons

    What to do, season by season

    Three habits per season for this unit. They take a few minutes and prevent many calls.

    • Clean the indoor unit's filters.
    • Clear leaves and debris left on the outdoor unit by winter.
    • Test cooling before the first hot days.
    And at your place?

    Which type of equipment for your project?

    Pick what looks like your need.

    Mistakes avoided

    Four mistakes we do not make

    Flip each card to see what we do instead.

    Frequently asked questions

    What people ask us about this kind of work

    12 questions
    Does a wall-mounted heat pump heat in winter?
    Yes, it heats and cools. Its capacity drops in very cold weather; the operating range depends on the model and is listed on its spec sheet.
    Wall-mounted or multi-zone: how do I choose?
    One wall head and one condenser outside: the direct solution for a room or an open area. For two to five rooms, a multi-zone puts one head in each room on a single condenser.
    Where does the outdoor unit go?
    Where it stays above the snow, clear and accessible, away from walkways. We decide it with you during the estimate.
    Are there grants?
    Depending on the model and your situation, assistance programs may apply, including Hydro-Québec's LogisVert. AirGreen checks the model number before quoting an amount. See the grants.
    Do I need a permit?
    Rules vary from city to city: location, distances, noise. See permits and by-laws, and we check for your address.
    How cold can it heat?
    It depends on the model. According to Hydro-Québec, newer models work down to a temperature between −15 °C and −25 °C, and some cold-climate models are certified lower. The minimum temperature is on each unit's spec sheet.
    How much can I save?
    Hydro-Québec says a heat pump can be up to three times more efficient than baseboards for heating in the colder months. The result depends on the house, the climate and how it is used.
    How is the LogisVert assistance calculated?
    For ENERGY STAR cold-climate certified heat pumps, Hydro-Québec lists assistance of $120 per 1,000 BTU/h of heating capacity at −8 °C. AirGreen checks the exact model before quoting an amount; only Hydro-Québec confirms the assistance granted. See the grants.
    Is it noisy?
    The sound level depends on the model and is listed in decibels on each unit's spec sheet. Location matters too: when possible, we avoid putting the outdoor unit under a bedroom window.
    The outdoor unit is covered in ice: is that normal?
    Some frost is: the unit runs defrost cycles. Never hit the ice. If the unit stays iced up or stops heating, call us.
    Does AirGreen hold the required licences?
    Yes. AirGreen holds RBQ licence 5645-9605-01, subclasses 15.8 Ventilation, 15.10 Refrigeration and 16 Electricity.
    Is the estimate free?
    Yes. The on-site estimate is free and the quote follows within 24 hours. Book my free estimate.
    Going further

    Useful pages for what comes next

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    Text and photo: a real AirGreen Climatisation & Chauffage job. The diagrams are generic illustrations of the type of installation, not a survey of this job site. Sources of the added figures: airgreen.ca product pages (NEEP / AHRI performance), Hydro-Québec (Heat pumps page, LogisVert, read on 13 October 2026), Régie de l’énergie (rate D as of 1 April 2026).

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