Project

Installation of a GREE FLEXX R32 electric furnace in Saint-Alexandre

A mechanical room that was too small for the R32 charge: here’s how we made the installation of a 48,000 BTU/h GREE FLEXX R32 central system in Saint-Alexandre compliant and high-performing, with an integrated electric furnace and winter peak management.

By AirGreen Climatisation & Chauffage Admin9 min read
Installation of a GREE FLEXX R32 electric furnace in Saint-Alexandre
Installation of a GREE FLEXX R32 electric furnace in Saint-Alexandre
Generic diagram: central heat pump, indoor module and ducts

In summer, the outdoor unit rejects the house's heat outside.

Generic illustration of this type of installation, not a survey of this job site. Tap a number.

  1. It captures or rejects heat outside. It sits on a level base, above the snow, with free space all around.

  2. The insulated refrigerant lines enter the house through a sealed opening and run to the indoor coil.

  3. A shut-off switch near the outdoor unit isolates it safely for service.

  4. Sitting on the indoor module, it moves heat between the house air and the refrigerant.

  5. Electric furnace or air handler: its fan pushes air through the ducts. The electric backup takes over in extreme cold.

  6. Supply ducts bring air to the rooms; returns bring it back to the unit. Their condition matters as much as the unit's.

  7. It protects the coil and the fan. A dirty filter cuts airflow, so it gets checked regularly.

  8. It runs the heat pump and the backup heat. It must be compatible with the installed system.

The minimum room area: the A2L rule that nearly changed the entire plan in Saint-Alexandre

In the villages of Haut-Richelieu, the basements of homes built before the 1980s look alike: concrete-coated foundation walls, low ceilings, and a mechanical room sectioned off in a corner by partitions added over the decades. The one in Saint-Alexandre was no exception. It is precisely in this type of space that switching to R32 refrigerant requires a check that most quotes still omit.

We installed a GREE FLEXX R32 electric furnace there—more precisely, a GUD48AH2/G-D(U) air handler with an integrated electric heating section—connected to a GUD60W2/NhE-D(U) outdoor unit. Here is why the first measurement we took on-site was not a heating-load calculation, but a tape measure placed on the floor.

The R32 rule that few contractors apply

R32 is classified as A2L: mildly flammable. Manufacturers therefore place a regulatory chart on the cabinet that cross-references the system’s refrigerant charge with the minimum room area where the indoor unit can be installed. This chart is printed in black and white on the large NOTICE label visible on the Saint-Alexandre unit.

For the FLEXX series, the values are as follows:

R32 charge Minimum room area
2.5 kg 7.4 m² (79.7 sq. ft.)
2.9 kg 8.6 m² (92.6 sq. ft.)
3.8 kg 11.2 m² (120.6 sq. ft.)
4.2 kg 12.4 m² (133.3 sq. ft.)
4.6 kg 13.7 m² (147.5 sq. ft.)
5.5 kg 16.4 m² (176.5 sq. ft.)

The system installed here contains 4.6 kg (162.3 oz) of R32. It therefore required a room of at least 13.7 m², or approximately 147.5 sq. ft. The client’s enclosed mechanical room was barely 90 sq. ft.

A minimum installation height of 0.6 m (2 ft) also applies to this requirement, with the unit needing to be raised to keep any potential leak away from the floor, where refrigerant vapors accumulate first.

How we solved the problem without reducing capacity

Three options were available to us, and we presented them to the client along with their real-world consequences:

  1. Reduce the system capacity to bring the charge below 4.6 kg. A simple solution, but one that would have left the home underserved during July’s peak heat.
  2. Move the unit to the open part of the basement. Rejected: this would have required rebuilding the entire distribution network.
  3. Open the mechanical room to the rest of the basement by removing a non-load-bearing partition added after construction, so that the served volume meets the required area.

We chose the third option. Half a day of work, no modifications to the duct network, and documented compliance in the customer’s file. The unit was then positioned in the corner of the foundation, raised in accordance with the prescribed minimum height.

A rushed contractor would have simply installed the unit and billed the customer. During our HVAC maintenance calls in Montreal, Longueuil, and the North Shore, we regularly see A2L systems installed in enclosed 40-ft² closets. These installations are non-compliant, and that non-compliance comes back to haunt the homeowner during a warranty claim or a pre-purchase inspection.

The Installed System’s Specifications

Technical data Value
Rated cooling capacity 48,000 BTU/h
Rated heating capacity 48,000 BTU/h
Modulating heating range 34,000 to 52,000 BTU/h
TRÉS2 (SEER2) 19 — the best in the FLEXX range
CPSC2 (HSPF2) 10
TRÉ2 (EER2) 12
COP 3,4
AHRI number 217120761
Certification ENERGY STAR
Maximum airflow 4,000 ft³/min
R32 charge 4.6 kg (162.3 oz)
Heating range up to -30 °C
Cooling range -15 °C to 54 °C
Net weight of the indoor unit 199.5 lb

The TRÉS2 of 19 for this capacity deserves emphasis: it is the highest value in the entire range, higher than that of the smaller models. This is counterintuitive for many homeowners, who instinctively associate “bigger” with “less efficient.” Here, the inverter compressor in the GUD60W2 unit very rarely operates at full load in a home of this size, and it is this extended operation at partial load that produces the seasonal efficiency.

An Unfinished Basement Requires Its Own Precautions

The Plenum and Condensation

The cement-coated foundation wall visible behind the unit stays cold for much of the year, and the relative humidity in an unfinished basement often exceeds 60% in summer. We therefore sealed and insulated the galvanized-sheet-metal supply plenum, applying aluminum tape to every joint. An uninsulated cold duct in a humid basement will condense; water runs along the sheet metal and eventually stains the floor—a defect the customer routinely attributes to a leak in the unit.

The service clearance, measured beforehand rather than afterward

The unit is installed in a corner. We preserved the required front clearance to fully remove the access door, take out the blower, and access the electric heating element blocks. This detail may seem secondary on installation day. It becomes critical eight years later, when a technician has to replace a contactor on a Sunday in January.

The basement condensate drain in the countryside

On this job, the insulated condensate line runs down to a drainage point with a continuous slope and a trap of a depth suited to the fan's static pressure. In South Shore areas without an accessible floor drain, we install a condensate pump with a safety contact connected to the thermostat, so that an overflow stops the system instead of flooding the slab.

Managing the winter peak

A Québec-made load management module is mounted on the plenum, just above the unit, and connected to the low-voltage control circuit.

Its function is simple to understand, yet its effects are underestimated: during winter peak periods, it can restrict the use of the electric heating section—the most energy-intensive part of the system—while allowing the heat pump, which heats down to -30 °C, to maintain comfort. The house stays heated, but the most expensive kilowatt-hour of the year is not consumed.

This type of setup is only worthwhile if the changeover point between the heat pump and the electric elements is configured correctly from the outset. With factory settings, a system often switches to electric heating far too early, and no load-shedding module can compensate for this basic configuration error.

What to check before having an R32 system installed in Montérégie

Questions to ask every bidding contractor

  1. What is the system's exact refrigerant charge, in kilograms? A contractor who does not know this has not consulted the technical data sheet.
  2. What is the minimum room area required for this charge, and does my room meet that requirement? The answer must be a measured figure, not an impression.
  3. Is the minimum installation height of 0.6 m being respected?
  4. Will the factory-installed A2L leak detection probe be connected and tested?
  5. What electrical panel load calculation was performed before choosing the electrical section's capacity? The indoor unit alone requires an MCA of 7.1 A and an MOCP of 15 A; the outdoor unit requires 39.9 A MCA and 45 A MOCP on its own circuit. The electrical elements are added on top of that.

Rebates: what we confirm and what we do not promise

  • The central heat pump component, certified ENERGY STAR and identified by a valid AHRI number — here, 217120761 — is what provides access to the energy-efficiency programs currently in effect.
  • The electric furnace, or electric heating section, is not eligible on its own. It serves as supplemental heating.
  • Conversion programs are intended for homes moving away from fossil fuels. Each home's status must be verified individually.
  • We verify eligibility at the quotation stage using the exact AHRI number. We never calculate a rebate amount based on a program from the previous year.

The warranty and registration

The FLEXX is covered for 10 years, and 12 years when the unit is registered with Wolseley with proof of installation. We complete this process for each of our customers and provide written confirmation with the commissioning report.

Our commissioning protocol

  • Weighing the additional charge with an electronic scale, calculated at 0.22 oz per foot beyond the 24.6 ft factory charge
  • Leak detection with an electronic detector at every connection before evacuation
  • Deep vacuum evacuation with a pressure-rise reading
  • Verification of the A2L detection sensor operation
  • Measurement of actual airflow and static pressure in the ductwork
  • Adjustment of the changeover point to the electric section
  • Documented tightening of high-voltage electrical connections

Our approach at AirGreen

At AirGreen, a job begins with measurements and ends with readings. The Saint-Alexandre project illustrates why: without verifying the room's minimum floor area, the system would have operated — and would have been non-compliant, with all the consequences that entails for the owner.

We apply this same protocol to our heat pump, wall-mounted air conditioner, electric furnace, and HVAC installation projects in Montreal, Laval, Longueuil, on the North Shore, and throughout the South Shore. The industry's massive shift to R32 changes the rules of the game: it's better to work with a contractor who knows them before installation rather than afterward.

The steps

How it goes, from the first call to the end

The main steps of this kind of job at AirGreen. Every house has its quirks: the estimate brings them out.

Step 1 of 9The on-site estimate

We look at the ducts, the current indoor module, the electrical panel and the planned spot for the outdoor unit.

  1. The on-site estimateWe look at the ducts, the current indoor module, the electrical panel and the planned spot for the outdoor unit.
  2. The quoteThe equipment combination, capacity and price, in writing. We check whether the combination qualifies for assistance programs.
  3. Getting readyAccess protected, old unit disconnected and removed when it is being replaced.
  4. The indoor moduleElectric furnace or air handler, with its coil, connected to the supply and return ducts.
  5. The outdoor unitOn a level base, raised above the snow, with free space all around.
  6. The refrigerant linesInsulated, they enter through a sealed opening and run to the indoor coil.
  7. Electrical and thermostatDedicated circuits, accessible disconnect, a thermostat that works with the heat pump and the backup heat.
  8. Tests and start-upLeak test, vacuum, start-up, airflow check and a test of both modes.
  9. The walkthroughFilter, thermostat, backup heat in extreme cold: what to know before winter.
Your numbers

And at your place?

Two quick checks with real numbers: what heat costs, and what your current heaters add up to in BTU/h.

Size checkYour electric furnace, in BTU/h
–BTU/h of installed electric heat

    Conversion: 1 W = 3.412 BTU/h. An indication, not a load calculation: baseboards and furnaces are often stronger than the real need, and they can stay as backup. AirGreen confirms the capacity on site.

    Through the seasons

    What to do, season by season

    Three habits per season for this unit. They take a few minutes and prevent many calls.

    • Check the indoor module's filter.
    • Clear winter debris from the outdoor unit.
    • Test cooling before the heat arrives.
    And at your place?

    Which type of equipment for your project?

    Pick what looks like your need.

    Mistakes avoided

    Four mistakes we do not make

    Flip each card to see what we do instead.

    Frequently asked questions

    What people ask us about this kind of work

    11 questions
    Can I keep my current ducts?
    Often, yes: the central heat pump connects to the existing ducts. We check their condition and size during the estimate.
    What happens in extreme cold?
    The indoor module (furnace or air handler) works with the central heat pump and takes over in extreme cold.
    Furnace, air handler, ducted: what is the difference?
    The furnace or air handler is the indoor module of the central system. A ducted system hides in the ceiling: all you see are small supply grilles.
    Are there grants?
    Depending on the equipment and your situation, assistance programs may apply. AirGreen checks the exact combination before quoting an amount. See the grants.
    Do I need a permit?
    Rules vary from city to city. See permits and by-laws, and we check for your address.
    How much can I save?
    Hydro-Québec says a heat pump can be up to three times more efficient than baseboards for heating in the colder months. The result depends on the house, the climate and how it is used.
    How is the LogisVert assistance calculated?
    For ENERGY STAR cold-climate certified heat pumps, Hydro-Québec lists assistance of $120 per 1,000 BTU/h of heating capacity at −8 °C. AirGreen checks the exact model before quoting an amount; only Hydro-Québec confirms the assistance granted. See the grants.
    Will my current thermostat work?
    Not always: the thermostat has to run the heat pump and the backup heat. We check compatibility during the estimate.
    Central or wall units: which one?
    If the house has ducts in good shape, a central system heats and cools every room at once. Without ducts, wall units or a multi-zone are often simpler. We compare on site.
    Does AirGreen hold the required licences?
    Yes. AirGreen holds RBQ licence 5645-9605-01, subclasses 15.8 Ventilation, 15.10 Refrigeration and 16 Electricity.
    Is the estimate free?
    Yes. The on-site estimate is free and the quote follows within 24 hours. Book my free estimate.
    Going further

    Useful pages for what comes next

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    Text and photo: a real AirGreen Climatisation & Chauffage job. The diagrams are generic illustrations of the type of installation, not a survey of this job site. Sources of the added figures: airgreen.ca product pages (NEEP / AHRI performance), Hydro-Québec (Heat pumps page, LogisVert, read on 13 October 2026), Régie de l’énergie (rate D as of 1 April 2026).

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