Installation of a FUJITSU AIRSTAGE ORION XLTH+ wall-mounted heat pump in Sainte-Clotilde
In the rain, we installed a FUJITSU AIRSTAGE ORION XLTH+ 15KTAP1 wall-mounted heat pump in Sainte-Clotilde: R-32, heating down to -30 °C, 26 dB. The complete installation process, mistakes to avoid, and available rebates.
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The article, chapter by chapter
The day a green umbrella stood up to the May rain
It had been raining since six in the morning when our truck parked in front of the house. The client, who had owned the property for twenty-two years, was waiting for us with a coffee and one concern: “Are you going to put this off until another day?” No. We brought out the large green AirGreen umbrella, secured it above the outdoor unit's location, and the installation of the FUJITSU AIRSTAGE ORION XLTH+ wall-mounted heat pump proceeded exactly as planned. This umbrella is not a decorative accessory: it keeps the connections, flaring tools, and vacuum pump dry during the most sensitive procedures. A drop of water in a refrigerant line means a compromised commissioning and a repair two years later.
The context: a propane-heated home and unforgiving winters
The building is a single-story home with an open ground floor, a south-facing living room, and a kitchen that overheats in summer. The main heating system ran on propane, with bills that climbed every winter, and an older wall-mounted unit from another brand, installed by a third party, was already serving part of the house. The client did not want to throw everything away. They wanted to:
- Reduce propane consumption without demolishing the existing system;
- Properly cool the main living area in summer;
- A system that still heats at -25°C, not a reversible air conditioner that gives up in January;
- Quiet operation, because the primary bedroom faces the same wall as the outdoor unit.
We therefore kept the existing unit, added a new wall-mounted heat pump on an independent elevated support, and redesigned the heat distribution in the main living area.
Why we chose the ORION XLTH+ from the H series
The ORION XLTH+ series belongs to the FUJITSU AIRSTAGE H series, using R-32 refrigerant. Three reasons tipped the balance.
1. Extreme-cold heating, quantified rather than promised
The ORION XLTH+ is certified to heat down to -30 °C (-22 °F), with no shutdown device. The distinction is crucial: several units advertise a low operating range but shut off the compressor below a certain threshold. Here, the unit continues to produce heat.
Here is the actual capacity of the installed model, expressed as a percentage of its rated capacity:
| Outdoor temperature | Heating capacity (15KTAP1 model) |
|---|---|
| -15 °C (+5 °F) | 157 % |
| -21 °C (-5 °F) | 138 % |
| -26 °C (-15 °F) | 116 % |
| -30 °C (-22 °F) | 101 % |
In other words, at -30 °C, the unit still delivers its full rated capacity. This is the kind of data that distinguishes a heat pump designed for Quebec from a unit intended for a temperate climate.
2. R-32 refrigerant
R-32 has a global warming potential of 675, compared with 2,088 for R-410A, representing a 68% reduction. R-32 systems also require a lower refrigerant charge for equivalent or superior heating performance. From both a regulatory perspective and in terms of long-term parts availability, this is the direction the industry is taking.
3. Sound level
The indoor unit reaches 26 dB(A) in quiet mode on the installed model (23 dB(A) on models 09 and 12). The outdoor unit has a low-noise operating mode that can be activated at nightfall. For a bedroom located a few meters from the mounting bracket, this feature makes all the difference.
Sizing: why the 15KTAP1 rather than the 09 or 12
The series is available in three sizes: 09KTAP1, 12KTAP1 and 15KTAP1. We calculated the heating loads for the area to be served, taking into account the insulation, south-facing glazing, and the existing unit already in place. The 15KTAP1 stood out.
Technical specifications for the installed model (indoor unit ASUH15KTAS / outdoor unit AOUH15KTAP1):
- Rated cooling: 14,500 BTU/h (modulation from 3,900 to 19,400 BTU/h)
- Rated heating: 17,400 BTU/h (modulation from 4,500 to 28,000 BTU/h)
- TRÈS2 (SEER2) : 28,7 — Region V CPSC2 (HSPF2) : 10,7 — TRE2 (EER2) : 15,4 — CP (COP) : 4,72
- ENERGY STAR certification (ES, ESCC, ESME)
- Heating range: -30 °C to 24 °C; cooling range: -10 °C to 50 °C
- Power supply 208 to 230 V / 60 Hz / single-phase, 20 A circuit breaker
- Piping: 20 m maximum (factory precharge up to 14.9 m), maximum elevation difference of 14.9 m, 3/8 in. gas lines and 1/4 in. liquid lines
- ProCore coils made of copper with high corrosion resistance
- Basic base pan heater designed for extremely cold climates
- Built-in Wi-Fi with the AIRSTAGE app, BACnet and Modbus compatibility
- Washable indoor filters, six fan speeds plus automatic mode
The modulation range deserves attention. Between 4,500 and 28,000 BTU/h in heating mode, the unit operates at reduced output for most of the season, eliminating short cycling, stabilizing the temperature, and reducing wear on the Inverter compressor. An oversized unit costs more to purchase and heats less effectively.
The jobsite process, in the rain
- Jobsite protection. An umbrella secured above the work area, tarps over interior surfaces, and a protected access path.
- Elevated support installation. The outdoor unit rests on an aluminum support with vibration-damping pads at all four contact points. The height is calculated to keep the unit clear of accumulated snow and allow defrost condensate to drain freely. A unit placed directly on the ground in Quebec is a frozen coil come February.
- Drilling and sleeve installation. Ducts routed with a slope toward the outside, sealed sleeve, and flexible caulking on both sides.
- Refrigerant connection. Flares made under cover, tightening torques checked with a torque wrench, and continuous insulation along the entire length.
- Vacuum evacuation and pressure test. The step some contractors rush through. We go below the required threshold, hold the vacuum, then verify stability before opening the valves.
- Electrical connection on a dedicated circuit, with a properly rated circuit breaker and an accessible disconnect switch.
- Commissioning and configuration. Testing in cooling and heating modes, pressure readings, Wi-Fi pairing, and a complete demonstration of the backlit remote control and mobile app.
Total duration: one workday, including rain.
Jobsite constraints and our solutions
- Continuous rain. Solution: a mobile shelter over the connection area, with flaring performed under cover.
- An existing unit to be kept. We installed the new mount far enough from the existing unit to prevent air recirculation between the two and ensure the manufacturer-required service clearance.
- A nearby bedroom wall. The vibration-damping mount and the outdoor unit's quiet mode resolved the issue from the moment it was commissioned.
- A nearby propane tank. Regulatory clearances were respected during installation, an aspect too many installers overlook in rural areas.
Mistakes to avoid
- Choose the capacity based on floor area only. A proper load calculation takes insulation, windows, orientation, and existing appliances into account.
- Neglecting the support height. In Montérégie as on the North Shore, the snow depth on the ground determines the minimum height.
- Skipping a proper vacuum procedure. Residual moisture in the circuit slowly destroys the compressor.
- Installing the outdoor unit beneath a roof downspout. Water that freezes on the coil in February can turn an excellent unit into a backup heater.
- Forgetting to maintain the indoor filters. A clogged filter reduces performance long before the customer notices.
Rebates and eligibility
A project like this may qualify for several programs depending on the replaced heating source and the type of building, including Hydro-Québec's LogisVert, Chauffez vert for converting from fossil-fuel heating, and Rénoclimat. Amounts and eligibility criteria are periodically revised by the organizations that administer them. We systematically verify eligibility at the quotation stage and provide the required technical documentation, including performance data sheets and approved model numbers.
Maintenance that protects your investment
Two things customers can do: clean the washable indoor filters every four to six weeks during the season and clear snow from around the outdoor unit. An annual maintenance visit by our technicians completes the job: checking pressures, inspecting electrical connections, cleaning the outdoor coil, checking the condensate drain, and validating the defrost cycle before winter.
Why our customers call us
At AirGreen, we install air conditioning and heating systems throughout Greater Montreal, from Montreal to Laval, from Longueuil to the South Shore and the North Shore, as far as Montérégie municipalities such as Sainte-Clotilde. Our teams are equipped to work in the rain, snow, and confined spaces. We document every project, explain every technical choice, and remain available after commissioning.
For a load calculation, a detailed quote, or the installation of a FUJITSU AIRSTAGE ORION XLTH+ wall-mounted heat pump, contact us at (514) 316-2973 or sales@airgreen.ca. We travel to your location, take measurements, and recommend the unit that is truly suited to your building.
The job tools
Two quick checks with real numbers: what heat costs, and what your current heaters add up to in BTU/h.
Conversion: 1 W = 3.412 BTU/h. An indication, not a load calculation: baseboards and furnaces are often stronger than the real need, and they can stay as backup. AirGreen confirms the capacity on site.
How the job unfolds
The main steps of this kind of job at AirGreen. Every house has its quirks: the estimate brings them out.
We look at the room, the outside wall, the line route and where the outdoor unit will go. That is where the capacity gets chosen.
Model, capacity and price, in writing. We also check whether the model qualifies for assistance programs.
Floors and furniture protected, wall plate position marked level, wall opening located.
A single opening, with the slope the drain needs to flow outside.
Set on a stand raised above the snow, with the clearances the manufacturer requires.
Connected, insulated and protected. The opening is then sealed against water, cold air and insects.
A dedicated circuit and an accessible disconnect near the outdoor unit.
Leak test, vacuum, then start-up and a check of heating and cooling.
Remote, modes, filters: we show you the essentials before we leave.
- The on-site estimateWe look at the room, the outside wall, the line route and where the outdoor unit will go. That is where the capacity gets chosen.
- The quoteModel, capacity and price, in writing. We also check whether the model qualifies for assistance programs.
- Getting readyFloors and furniture protected, wall plate position marked level, wall opening located.
- The wall openingA single opening, with the slope the drain needs to flow outside.
- The outdoor unitSet on a stand raised above the snow, with the clearances the manufacturer requires.
- Lines, cable and drainConnected, insulated and protected. The opening is then sealed against water, cold air and insects.
- The electrical workA dedicated circuit and an accessible disconnect near the outdoor unit.
- Tests and start-upLeak test, vacuum, then start-up and a check of heating and cooling.
- The walkthroughRemote, modes, filters: we show you the essentials before we leave.
What we check on a job like this one
Each number is a point we check on site. Switch between summer and winter to watch air and heat move.
In summer, the outdoor unit rejects the house's heat outside.
Generic illustration of this type of installation, not a survey of this job site. Tap a number.
Mounted level on a wall plate, high enough for the air to reach the whole room, with enough space around it to slide the filters out easily.
The refrigerant lines, the communication cable and the drain go through the wall in a single opening, sealed against water, cold air and insects.
Two insulated copper pipes connect the two units. Outside, a line cover can protect them from sun, knocks and weather.
A shut-off switch near the outdoor unit isolates it safely for service. It must stay accessible at all times.
The compressor and the fan. In heating mode it captures heat from the outdoor air, even in winter, and moves it inside.
On the ground or on the wall, it keeps the unit above accumulated snow. The unit stays clear and defrost water can drain away.
The fan needs to blow freely. Storage, a fence or a wall too close, and efficiency drops while noise goes up.
Is your home ready?
Check what applies at your place. A "no" is not a refusal: it is what we sort out during the estimate.
Good habits, once the unit is in place
Six simple habits that keep the unit going. Your list stays on this device.
What to do, season by season
Three habits per season for this unit. They take a few minutes and prevent many calls.
- Clean the indoor unit's filters.
- Clear leaves and debris left on the outdoor unit by winter.
- Test cooling before the first hot days.
- Clean the filters more often when the unit runs a lot.
- Keep plants away from the outdoor unit.
- Check that no water drips from the indoor unit.
- Rake the leaves around the outdoor unit.
- Test heating before the first cold days.
- Book periodic maintenance before winter.
- Keep snow away from the stand and the front of the unit.
- Let the unit defrost: it is normal.
- Never hit the ice on the fins; call us if the unit stays iced up.
The right pages, at the right time
Four statements: true or false?
It all comes down to details you have just seen.
1. In heating mode, the outdoor unit can produce water.
During defrost cycles. That water must drain away without forming ice.
2. You pick the capacity with a simple square-footage rule.
Windows, insulation, orientation and how the room is used all count. Capacity is chosen on site.
3. A multi-zone connects several indoor heads to a single condenser.
One head per room, all on the same condenser. Each room keeps its own temperature.
4. The disconnect can sit behind the patio furniture.
It must stay accessible: it is what shuts the unit off for service.
0 / 4 right answers
What people ask us about this kind of work
Does a wall-mounted heat pump heat in winter?
Wall-mounted or multi-zone: how do I choose?
Where does the outdoor unit go?
Are there grants?
Do I need a permit?
How cold can it heat?
How much can I save?
How is the LogisVert assistance calculated?
Is it noisy?
The outdoor unit is covered in ice: is that normal?
Does AirGreen hold the required licences?
Is the estimate free?
No question matches. Write to us: we answer.
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Text and photo: a real AirGreen Climatisation & Chauffage job. The diagrams are generic illustrations of the type of installation, not a survey of this job site. Sources of the added figures: airgreen.ca product pages (NEEP / AHRI performance), Hydro-Québec (Heat pumps page, LogisVert, read on 13 October 2026), Régie de l’énergie (rate D as of 1 April 2026).
